named programs · 3 · from sources
what they call their work
Online Bill Payment
Allows customers to pay their water bills online through a partnership with Xpress Bill Pay, offering options for credit card, debit card, or electronic funds transfer.
Water Quality Reporting
Publishes annual Drinking Water Quality Reports (Consumer Confidence Reports) detailing the source and quality of the water provided.
Water Service Provision
Provides safe, clean drinking water to residential customers in a defined service area of Golden Valley, AZ.
activities · 4 groups
what they do
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Water Utility Billing & Payment Services 5 activities
- Customer Service and Payment ProcessingProvides customer service assistance for billing and water usage inquiries through lobby services and a phone line, operating Monday through Friday. The organization offers multiple free payment options, including in-person, drop box, online bill payment through its website and Xpress Bill Pay, and automatic payment setup.
- Customer Service and Payment ProcessingOffers multiple free payment options for customers, including online bill payment, automatic payment setup, in-person payments, and a drop box. The organization also provides customer service assistance for billing and water usage inquiries through lobby services and a phone line during specified hours, and charges various fees for services like security deposits, establishment, and late payments.
- Customer Service and SupportProvides customer service assistance for billing and water usage inquiries through lobby services and a dedicated phone line, operating Monday through Friday during specified hours. The organization also provides ongoing updates to customers about water service matters.
- Customer Service and SupportProvides customer service assistance for billing and water usage inquiries through lobby services and a dedicated phone line, operating Monday through Friday during specified hours. The organization also provides ongoing updates to customers about water service matters.
- Water Metering and BillingReads water meters and bills customers monthly, charging tiered rates for water usage and a monthly minimum residential service rate. The organization also adjusts customer water bills if a meter reading error is confirmed and provides meter data logs upon request for a fee.
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Lead Service Line Inventory & Water Quality Reporting 3 activities
- Drinking Water ProvisionProvides safe, clean drinking water to residents and customers, including producing an annual drinking water quality report detailing the source and contents of the water supply.
- Drinking Water ProvisionProvides safe, clean drinking water to residents and produces an annual drinking water quality report detailing the source and contents of the water supply.
- Drinking Water ProvisionProvides safe, clean drinking water to residents and customers, including producing an annual drinking water quality report detailing the source and contents of the water supply.
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Water Meter Monitoring & Leak Detection 1 activity
- Water Metering and BillingReads water meters and bills customers monthly, charging tiered rates for water usage and various fees including security deposits, establishment fees, and late fees. The organization also adjusts customer water bills if a meter reading error is confirmed after a re-read and provides meter data logs upon request for a fee.
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Uncategorized 2 activities
- Water Metering and BillingReads water meters and bills customers monthly, offering various payment options including online, automatic, in-person, and drop box payments. The organization also adjusts bills for confirmed meter reading errors and provides meter data logs upon request.
- Water Metering and BillingReads water meters and bills customers monthly, offering various payment options including online, automatic, in-person, and drop box payments. The organization also adjusts bills for confirmed meter reading errors and provides meter data logs upon request.
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financials · form 990 · fy2022
revenue
Total revenue$1.70M
Contributions & grants$4K0%
Program service revenue$1.56M92%
Investment income$2100%
Other revenue$130K
expenses
Total expenses$1.81M
Program expenses58%
Admin / overhead42%
Fundraising0%
Salaries & benefits$552K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$4.21M
Cash$1.08M
Investments$0
Liabilities$1.46M
Net assets$2.75M
Liquid reserves7.1 mo
3 years on record · 2020–2022 · YoY revenue -1.0%
leadership · form 990 part vii · fy2022
who runs it
board members · 7
- David Martin — Treasurer
- Don Schneider — Director
- Marc Glawson — President
- Melinda Heimdal — Secretary
- Milo Powell — Vice President
- Shirley Bedow — Director
- Tony Demaio — Director
relationships · 3
who they work with
- Xpress Bill Pay Partner — Contracted service provider for online and phone bill payments and auto pay processing.
- Xpress Bill Pay Partner — Partner service through which online bill payments are processed.
- Xpress Bill Pay Partner — Partnered with to provide an online bill payment system for customers.