named programs · 2 · from sources
what they call their work
Annual Water Quality Report (Consumer Confidence Report)
Provides detailed information about water sources, testing results, and any issues or violations to customers as required by the Safe Drinking Water Act.
Water Conservation Program
Educates customers on water-saving tips, helps them understand their water footprint, and provides resources for detecting and fixing leaks to encourage responsible water usage.
activities · 7 groups
what they do
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Multi-Channel Utility Payment Processing 6 activities
- Bill Payment ProcessingProvides multiple options for customers to pay their water bills, including online via Xpress Bill Pay (with auto-pay options), mail, phone, and in-person payments at its office.
- Bill Payment ProcessingOffers multiple options for customers to pay their water bills, including online via Xpress Bill Pay (with auto-pay), mail, phone, and in-person payments at their office.
- Bill Payment ProcessingProvides multiple options for customers to pay their water bills, including online via Xpress Bill Pay (with auto-pay options), mail, phone, and in-person payments at their office.
- Bill Payment ServicesProvides multiple options for customers to pay their water bills, including online via Xpress Bill Pay (with auto-pay options), mail, phone, and in-person payments at its office.
- Billing and payment processingOffers multiple payment options for water bills, including online payments via Xpress Bill Pay, automatic monthly payments, phone payments (credit, debit, or electronic check), mail, in-person payments during business hours, and a locked drop box for after-hours submissions.
- Customer Bill Payment ServicesProvides multiple options for customers to pay their water bills, including online via Xpress Bill Pay (with auto-pay options), mail, phone, and in-person payments at its office.
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Residential Water Conservation Assistance 6 activities
- Water Conservation Device DistributionOffers free toilet flappers, faucet aerators, and low-flow shower heads to customers to help repair leaks, reduce water costs, and promote water conservation.
- Water Conservation EducationProvides water conservation materials and devices such as toilet flappers, faucet aerators, and low-flow shower heads to customers in their lobby.
- Water Conservation ProgramOffers free water-saving devices such as toilet flappers, faucet aerators, and low-flow shower heads to customers, along with reading materials on water conservation, to help repair leaks and reduce water usage.
- Water Conservation ProgramOffers free toilet flappers, faucet aerators, low flow shower heads, and reading materials on water conservation to customers to help repair leaks, reduce water costs, and promote water-saving practices.
- Water Conservation ProgramOffers free toilet flappers, faucet aerators, low flow shower heads, and reading materials on water conservation to customers to help repair leaks and reduce water usage.
- Water conservation support programDistributes free water-saving devices—including toilet flappers, faucet aerators, and low-flow showerheads—and provides educational materials to customers through its office lobby to promote conservation.
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Water Meter Monitoring & Leak Detection 6 activities
- Water Meter Reading and Leak DetectionReads water meters twice a month to detect high usage and notify customers of possible leaks, helping them identify and address water loss.
- Water Meter Reading and Leak DetectionReads water meters twice a month to detect high usage and notify customers of possible leaks, and offers free toilet flappers to help customers repair leaks and reduce water costs.
- Water Meter Reading and Leak DetectionReads water meters twice a month to detect high usage and proactively notifies customers of possible leaks to help conserve water and reduce costs.
- Water Meter Reading and Leak DetectionReads water meters twice a month to detect high usage and proactively notify customers of possible leaks, supporting water conservation efforts.
- Water Meter Reading and Leak DetectionReads water meters twice a month to detect high usage and notifies customers of possible leaks to help conserve water and reduce costs.
- Water meter monitoring and leak detectionReads water meters twice monthly to identify unusually high usage and proactively notifies customers of potential leaks to prevent waste and reduce costs.
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Regular Governance and Member Meetings 5 activities
- Board and Member MeetingsHolds monthly board meetings, with some conducted via Zoom, and hosts an annual meeting in November for director elections and member business.
- Board and Member MeetingsHolds monthly board meetings, with some conducted virtually, and hosts an annual meeting for director elections and member business.
- Board governance and member engagementHolds monthly board meetings (February to May conducted via Zoom) and hosts an annual member meeting in November at Picture Rocks Intermediate School for director elections and to conduct cooperative business.
- Governance and Member EngagementHolds monthly board meetings, with some conducted virtually, and hosts an annual meeting in November for director elections and member business.
- Organizational Governance and Member EngagementHolds monthly board meetings, with some conducted virtually, and hosts an annual meeting for director elections and member business.
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Utility Rate Adjustment Implementation 2 activities
- Rate regulation and tariff implementationAdopts and enforces a rate schedule for water service that has been formally approved by the Arizona Corporation Commission.
- Tariff Schedule ManagementAdopts and implements a tariff schedule of rates and charges for water service, which is approved by the Arizona Corporation Commission.
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Lead Service Line Inventory & Water Quality Reporting 2 activities
- Service Line Material InventoryCompleted an inventory of service line materials by October 16, 2024, confirming the absence of lead lines within its water system.
- Service line material inventory and lead safety complianceCompleted a full inventory of service line materials by October 16, 2024, confirming the absence of lead lines in its water distribution system.
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Uncategorized 7 activities
- Water Distribution and ServicePumps water from the Avra Valley aquifer using deep wells, distributes it to five reservoirs, and provides water service to over 2,600 residential, commercial, and government accounts. This includes new installations, transfers, and setup for pre-existing connections.
- Water Distribution and ServicePumps water from the Avra Valley aquifer using deep wells, distributes it to five reservoirs, and provides water service to over 2,600 residential, commercial, and government connections.
- Water Distribution and ServicePumps water from the Avra Valley aquifer using deep wells, distributes it to five reservoirs, and provides water service connections for over 2,600 residential, commercial, and government accounts. This includes new installations, transfers, and setup for pre-existing connections.
- Water Distribution and ServicePumps water from the Avra Valley aquifer using deep wells, distributes it to five reservoirs, and provides water service connections to over 2,600 residential, commercial, and government accounts. This includes new installations, transfers, and setup for pre-existing connections.
- Water Distribution and Service ManagementPumps water from the Avra Valley aquifer using deep wells, distributes it to five reservoirs, and provides water service connections for over 2,600 residential, commercial, and government accounts. This includes new installations, transfers, and setup for pre-existing connections.
- Water Service Installation and TransferProvides new water service installations for properties without prior connections, sets up service for properties with existing connections, and facilitates the transfer of water service between properties.
- Water service provision and infrastructure managementProvides potable water to over 2,600 residential, commercial, and government connections by pumping groundwater from the Avra Valley aquifer via three deep wells, distributing it to five reservoirs, and maintaining system infrastructure. Manages service connections, including new installations, transfers, and reactivations for properties with existing lines.
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financials · form 990 · fy2021
revenue
Total revenue$1.72M
Contributions & grants$00%
Program service revenue$1.72M100%
Investment income$5K0%
Other revenue$0
expenses
Total expenses$1.64M
Program expenses0%
Admin / overhead0%
Fundraising0%
Salaries & benefits$633K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$10.78M
Cash$1.61M
Investments$0
Liabilities$2.96M
Net assets$7.82M
Liquid reserves11.8 mo
2 years on record · 2020–2021 · YoY revenue -4.4%
leadership · form 990 part vii · fy2021
who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| CATHERINE KUEFLER BRANDON | Admin Mgr | 40 | $107K |
board members · 8
- CAMILLE JULIN — Director
- COLLEEN MCDONALD — Secretary
- DAVID MARLOW — President
- DOUGLAS SCHNEIDER — Director
- JACK WHEAT — Treasurer
- JOSEPH BARBER — Vice President
- KEITH WINANS — Director
- NILS JULIN — Director
relationships · 10
who they work with
- Arizona Corporation Commission Government — Regulatory body that approved the water tariff rates.
- Arizona Department of Environmental Quality (ADEQ) Government — Collaborates with state scientists at ADEQ to examine water at its source for pollutants and conduct Source Water Assessments.
- Arizona Department of Water Resources Partner — Provides a link to the Arizona Department of Water Resources Residential Home Page as a water conservation resource.
- Centers for Disease Control (CDC) Government — References CDC guidelines for appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants.
- EPA Government — Follows EPA regulations for limiting contaminants in water and provides information based on EPA guidelines.
- Pima County Government — Follows the Pima County Drought Preparedness and Response Plan and enforces water waste provisions under Pima County General Ordinances.
- Water Conservation Alliance of Southern Arizona Partner — Provides a link to the Water Conservation Alliance of Southern Arizona as a water conservation resource.
- Xpress Bill Pay Partner — Partnered with Xpress Bill Pay, a provider for online bill payment systems, to offer online bill payment services to its customers.
- Xpress Bill Pay Partner — Partnered with to handle online bill payment.
- Xpress Bill Pay Partner — Utilizes Xpress Bill Pay for online and auto-pay bill payment services.