what they call their work
what they do
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Multi-Channel Utility Payment Processing 5 activities
- Billing and Customer Service OperationsHandles billing and customer service functions for utility entities, including monthly bill generation, database management, payment processing via credit card and ACH, and responding to customer inquiries and service requests.
- Utility Billing and Customer ServiceManages billing and customer service functions for utility entities, encompassing monthly bill printing and distribution, database management, payment processing, and handling customer inquiries.
- Utility Management ServicesProvides comprehensive management services for small to mid-size utility entities, including bookkeeping, accounting, regulatory reporting, staff supervision, corporate administration, and periodic reporting.
- Utility Management and Administrative OperationsManages small to mid-size utility entities by providing comprehensive administrative services including bookkeeping, accounting, accounts receivable and payable, regulatory reporting, staff/contractor supervision, corporate administration, and periodic reporting.
- Utility Management and Administrative ServicesManages small to mid-size utility entities by providing bookkeeping, accounting, billing, customer service, regulatory reporting, staff supervision, and corporate administration.
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Local Water Utility Operations 4 activities
- Providing Water and Sewer Utility ServicesProvides safe, clean, and high-quality water to over 50,000 customers in Arizona through 20 consolidated utility systems, and operates small to mid-scale water and sewer systems. This includes managing infrastructure, billing, and customer support.
- Water and Sewer Utility OperationsOperates and manages 20 consolidated utility systems in Arizona, serving over 50,000 water and sewer utility customers. This includes providing safe, clean, and high-quality water, managing small to mid-size utility entities, and operating small to mid-scale water and sewer systems.
- Water and Sewer Utility OperationsOperates and manages 20 consolidated small to mid-size water and sewer utility systems in Arizona, serving over 50,000 customers. This includes providing safe, clean, and high-quality water, maintaining infrastructure, and offering customer support for usage monitoring and leak detection.
- Water and Sewer Utility Service ProvisionProvides safe, clean, and high-quality water and sewer services to over 50,000 customers in Arizona through the operation of 20 consolidated utility systems, including ongoing water quality testing and infrastructure maintenance.
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Water Utility Compliance & Technical Assistance 4 activities
- Utility Agreements and Development ServicesNegotiates and drafts management agreements with regulated utilities, municipalities, and special districts, and utility development agreements (UDA) with land developers and homebuilders, while providing consulting on wastewater utility development, infrastructure planning, regulatory processes, engineering coordination, and financing.
- Utility Development Consulting and Agreement NegotiationOffers consulting and advisory services to developers, homebuilders, HOAs, and special districts on wastewater utility development, infrastructure planning, regulatory approvals, and financing. This also includes negotiating and drafting management agreements with various utility providers and utility development agreements with land developers.
- Utility Development and Consulting ServicesNegotiates and drafts management agreements with various utility providers and utility development agreements with land developers. Also provides consulting services to developers, homebuilders, HOAs, and special districts on wastewater utility development, infrastructure planning, regulatory approvals, and financing.
- Utility Development and Infrastructure ConsultingNegotiates and drafts management agreements with various utility providers and utility development agreements with land developers. The organization also provides consulting and advising services to developers, homebuilders, HOAs, and special districts on wastewater utility development, infrastructure planning, regulatory approvals, and financing.
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Water Meter Monitoring & Leak Detection 3 activities
- Customer Support and Billing for Water ServicesProvides customer support for water usage, including guidance on reading meters, assistance with meter access, monitoring water usage through a customer portal, and support for main line leaks. This also encompasses billing and customer service functions such as monthly bill printing, database management, and payment processing.
- Customer Support and Education for Water UsageOffers customer support for locating and reading water meters, monitoring water usage through a customer portal, and addressing main line leaks to help customers conserve water and understand their responsibilities.
- Customer Usage Monitoring and Leak SupportOffers tools and support for customers to monitor water usage, including access to a customer portal, guidance on reading water meters, assistance with meter access issues, and determining responsibility for leaks, including main line leaks before the meter.
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Water Infrastructure Rehabilitation & Upgrades 2 activities
- Infrastructure Maintenance and UpgradesUpgrades and maintains utility infrastructure by replacing aging water mains and service lines, rehabilitating wells, pumps, tanks, and valves, and modernizing controls and monitoring technology.
- Infrastructure Upgrades and MaintenanceUpgrades and maintains water and sewer infrastructure through replacement of aging water mains and service lines, rehabilitation of wells, pumps, tanks, and valves, and modernization of controls and monitoring technology.
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the money
who they work with
- Arizona Corporation Commission Government — Regulates utility companies in Arizona.
- Arizona Corporation Commission Government — Regulatory body that approves the utility's tariffs and rate schedules
- JW Water Partner — Hosts informational content about Picacho Water Company on its website.
- JW Water Partner — Operates Picacho Water Company as a subsidiary.
- Licensed Plumbers Partner — Directs customers to licensed plumbers for repair of leaks on their property.
- Payson Water Company Partner — Example of long-term planning and targeted infrastructure investments strengthening water reliability and supply security.
- Picacho Sewer Company Partner — Subsidiary utility company operated by JW Water Holdings.
- Picacho Water Company Partner — Subsidiary utility company operated by JW Water Holdings.