activities · 6
what they do
direct service · 6
- Conduct community outreach in support of local veterans Military & Veteran Support PackagesEngages in community outreach, sponsorships, and volunteer efforts focused on supporting local veterans.
- Enable access to financial services through shared networks Surcharge-Free ATM & Shared Branch AccessProvides members access to nearly 30,000 CO-OP ATMs and over 5,000 credit union locations to conduct transactions, with fee-free cash withdrawals at CO-OP ATMs.
- Offer membership accounts and savings productsProvides membership accounts requiring a $25 deposit and offers various savings certificates, including a 90th Anniversary Savings Certificate with a 3.90% APY and 15-month term, as well as standard certificates with terms up to 60 months and dividend rates up to 3.30%.
- Protect members from fraud and cybersecurity threats Public Cybercrime Education & Response SupportWorks with members and law enforcement to investigate suspicious account activity, issues fraud alerts about ongoing scams, and refrains from requesting sensitive personal or financial information via email, text, or phone.
- Provide consumer lending services Consumer Loan Products for MembersOffers a range of loan products including auto loans for new and used vehicles with financing up to 84 months, RV loans for motorhomes and travel trailers with terms up to 180 months, solar loans with terms up to 20 years and loan amounts up to $150,000, and personal loans including unsecured loans up to $40,000 and secured loans based on share or certificate balances.
- Support financial wellness through education and resources Financial Literacy Education & CoachingHosts financial webinars and maintains an article library with cybersecurity news and tips to support members in managing their financial journeys and protecting against fraud.
strategies · 6
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Incentivized Digital Adoption for Sustainability and Security incentivized digital adoptionUses incentives and education to promote digital banking and eStatements, improving account security, reducing environmental impact, and increasing member engagement with modern banking tools.
- Integrated Clean Energy Financing in Lending solar-and-efficiency-integrationSupports sustainable home improvements by integrating solar installation financing with other energy efficiency upgrades in home lending products, making clean energy more accessible.
- Member-Centered Financial Planning member-centered financial planningEncourages collaborative financial planning to help members improve money habits and achieve financial goals, emphasizing personalized engagement as a mechanism for financial wellness.
- Proactive Fraud Prevention and Member Security Collaboration proactive-fraud-preventionProtects member accounts through a multi-pronged approach: never soliciting sensitive information via unsecured channels, educating members about scams, and collaborating with members and law enforcement when suspicious activity occurs.
- Secured Lending Using Member Savings secured-by-membership-savingsReduces loan risk and interest rates by using members' existing savings and certificates as collateral, making credit more accessible and affordable.
- Shared Branching and Expanded Access Network shared_branching_networkExtends access to financial services nationwide through a shared branching network, enabling members to conduct transactions beyond their local branch.
named programs · 14
what they call their work
Auto Loans
Financing for new and used vehicles with terms from 36 to 84 months, available up to 125% financing on approved credit
Credit Cards
Provides credit card services to members.
Financial Planning
Offers tools and access to LPL Financial Advisors to help members plan for their financial future.
Fraud Protection
Provides resources and guidance for members to report and protect themselves from fraud, including flagging accounts with fraud alerts and minimizing solicitations.
Home Loans
Offers various home loan products, including Home Equity Line of Credit (HELOC).
Online/Mobile Banking
Provides digital tools for managing money and making loan payments from other financial institutions.
Personal Loans
Unsecured signature loans up to $40,000 and secured loans backed by shares or certificates
RV Loans
Financing for new motorhomes and towable travel trailers with terms up to 180 months and 90% financing available
Savings & Certificates
Offering tiered-rate certificates, IRA certificates, money market accounts, and specialized savings accounts including Holiday Savings Club
Savings & Investment Accounts
Offers various savings accounts, tiered rate savings certificates, IRA certificates, money market accounts, and flexible savings certificates.
Shared Branching
Allows members to access services at over 5,000 Credit Union locations and nearly 30,000 CO-OP ATMs nationwide.
Solar Loans
Financing for solar installations and energy efficiency improvements with terms up to 20 years, available for properties in California only
Vehicle Loans
Provides auto loans for new and used vehicles, and RV loans for new motorhomes and towable travel trailers.
eStatements
Electronic delivery of account statements.
relationships · 12
who they work with
- CO-OP ATM Partner — Partnership enabling WPCCU members to access fee-free cash withdrawals at nearly 30,000 ATM locations.
- Direct Marketing Association Partner — Provides mail and telephone preference services to reduce direct marketing solicitations.
- Equifax Partner — Provides fraud alert services for members who may have compromised personal information.
- Experian Partner — Provides fraud alert services and opt-out options for unsolicited credit offers.
- Federal Trade Commission Government — Referred for filing consumer complaints related to fraud.
- Internet Fraud Complaint Center Government — Referred for filing internet fraud complaints.
- LPL Financial Partner — Provides securities and advisory services through LPL Financial, a registered investment advisor and broker-dealer.
- LPL Financial Partner — Provides securities and advisory services through a partnership with LPL Financial, a registered investment advisor and broker-dealer.
- Los Angeles DWP Employees Association Partner — Membership is available to members of the Los Angeles DWP Employees Association.
- Los Angeles Department of Water & Power Partner — Eligibility for membership includes employees and retirees of the Los Angeles Department of Water & Power.
- National Credit Union Administration Government — Insures WPCCU deposits up to $250,000 and IRA deposits separately up to $250,000.
- TransUnion Partner — Provides fraud alert services and opt-out options for unsolicited credit offers.