activities · 12
what they do
direct service · 10
- Debit card fee reduction at Coinstar kiosks Surcharge-Free ATM & Shared Branch AccessOffers members a reduced 5% fee when using their Wescom debit card at participating Coinstar® Kiosks.
- Emergency and short-term lending Short-Term Financial Relief ProgramsProvides emergency loans and short-term financial assistance to members and non-members during crises such as government shutdowns, including payment deferment options and the Quick Assist Loan program, which allows members to borrow up to $800 for unexpected expenses.
- Emergency financial assistance for government shutdown-affected individuals Short-Term Financial Relief ProgramsProvides Emergency Loans and up to one month of mortgage payment deferment or up to three months of deferment on consumer loans and credit cards to members and non-members affected by the U.S. government shutdown.
- Fraud reporting and member protection services Public Cybercrime Education & Response SupportProvides a dedicated phone line and email address (phishing@wescom.org) for members to report fraudulent or suspicious activity on credit, debit, or ATM cards, as well as fraudulent emails and text messages.
- Member contact center and branch services Physical Branch Financial ServicesOperates a contact center offering phone and chat support Monday through Saturday with extended weekday hours, and maintains a physical branch on the UCLA campus in the Ackerman Student Union.
- Member referral incentive program Member Referral Incentive ProgramsOffers cash incentives to existing members who refer new members, including $50 for a new checking account with a $100 deposit, with additional $50 or $100 bonuses for the referrer and referee if the new member achieves Signature or Platinum Signature Membership within three months.
- Member referral incentives Member Referral Incentive ProgramsOffers cash incentives to existing members who refer new members, with additional rewards if the new member achieves Signature or Platinum Signature Membership within three months. Both referrer and referee receive $50 or $100 depending on membership tier achieved.
- Quick Assist Loan program for unexpected expenses Short-Term Financial Relief ProgramsOffers members year-round access to short-term loans of up to $800 through the Quick Assist Loan program to cover unexpected expenses.
- Youth account promotion with sweepstakes and prizes Automated Round-Up Savings ProgramsOffers entry into regional sweepstakes for opening a Youth Banking or Youth Banking Plus Account with a minimum $50 deposit in Southern or Central California, with prizes including Knott’s Soak City tickets and $50 deposits into youth accounts for aquarium ticket purchases.
- Youth account promotions Automated Round-Up Savings ProgramsOffers entry into regional sweepstakes for opening a Youth Banking or Youth Banking Plus Account with a minimum deposit, with prizes including Knott’s Soak City tickets and $50 deposits for Monterey Bay Aquarium ticket purchases.
capacity building · 2
- Community grantmaking and engagement Local Community GrantmakingSupports community-based organizations in California through strategic grantmaking and community engagement initiatives.
- Community grantmaking and organizational support Local Community GrantmakingSupports community-based organizations in California through strategic grantmaking and community engagement initiatives.
strategies · 12
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Community engagement through employee and member participation employee-and-member-driven community engagementStrengthens community impact by actively involving employees and members in volunteerism and collective action, leveraging internal networks for broader social benefit.
- Employee and member-driven community engagement employee-and-member-driven_community_engagementLeverages employees and members as active participants in community improvement through volunteerism and collective local action.
- Facilitation of recurring financial stability tools direct deposit facilitationSupports financial stability by enabling direct deposit of paychecks, government benefits, and retirement funds into member accounts, promoting consistent access to income.
- Incentive-based membership growth referral_incentive_program, sweepstakes_incentive_modelExpands membership through targeted financial incentives and sweepstakes that leverage personal networks and encourage account adoption, particularly among youth in specific regions.
- Interest-free emergency lending for financial resilience interest-free_emergency_lendingProvides interest-free short-term loans to help members manage unexpected expenses, reducing reliance on predatory lending and promoting financial stability.
- Member-focused financial model member-focused bankingProvides personalized financial solutions through a cooperative structure that prioritizes member benefit over corporate profit, reinforcing the credit union's commitment to individual financial well-being.
- Member-focused financial model member-focused_bankingA credit union structure that prioritizes individual member benefit and personalized financial solutions over corporate profit, aligning services with member needs.
- People-helping-people philosophy in financial support people-helping-peopleApplies a cooperative, mutual aid approach by offering support during financial hardship, reflecting the core credit union principle of members helping members.
- Referral incentive program for membership growth referral_incentive_programUses financial incentives to motivate existing members to refer others, leveraging personal networks to grow membership.
- Secure and accessible service delivery appointment-based service delivery, secure_member_verificationEnhances member security and convenience through appointment-based services and secure identity verification during live interactions, minimizing risk while improving access to financial tools.
- Supportive lending during financial hardship people-helping-people, interest-free emergency lendingOperates on a "people-helping-people" philosophy by offering interest-free emergency loans to help members manage unexpected expenses, reinforcing mutual aid and financial resilience.
- Sweepstakes incentives for youth financial inclusion sweepstakes_incentive_modelUses sweepstakes as an incentive to encourage youth account openings, particularly in targeted geographic areas, to promote early financial engagement.
named programs · 3
what they call their work
2026 New Youth Account Sweepstakes
Promotional program offering entry into prize drawings for Knott’s Soak City or Monterey Bay Aquarium tickets when opening a youth account with qualifying deposit
Youth Banking
Financial account for youth requiring a joint parent or legal guardian, designed to promote financial literacy and savings habits
Youth Banking Plus Account
Enhanced youth financial account with additional features, requiring a joint parent or legal guardian and minimum deposit
relationships · 5
who they work with
- CO-OP Network Network — Provides access to 30,000+ fee-free ATMs nationwide through partnership with the CO-OP Network.
- Coinstar Partner — Allows members to use their debit cards at participating Coinstar Kiosks for a reduced fee.
- Knott's Berry Farm Partner — Has a branch located at Knott's Berry Farm.
- National Credit Union Administration Government — Deposits are insured by the NCUA up to at least $250,000.
- UCLA Partner — Has a branch located on the UCLA campus.