activities · 10
what they do
direct service · 10
- Assist patients with insurance enrollment and coverage access Health Insurance Enrollment AssistanceProvides support to patients in enrolling in Medicaid and other government coverage programs, as well as broader assistance in securing insurance coverage and determining eligibility for financial aid.
- Facilitate provider search and patient access to care Healthcare Provider DirectoriesProvides a digital tool to help patients locate physicians, nurse practitioners, physician assistants, and behavioral health providers within the Adventist Health Tulare network.
- Manage patient portal for digital health access Patient Portal & Digital Access SystemsOffers the MyAdventistHealth patient portal, enabling patients 18 and older to self-enroll or receive email invitations to access test results, care provider notes, medications, prescriptions, secure messaging, and pre-appointment forms; provides proxy access for parents of children (ages 0–12) and adolescents (ages 13–17) with age-based access controls, supported by phone and online help resources.
- Offers financial assistance and insurance enrollment supportProvides financial assistance based on family size and income for patients who do not qualify for government programs, and assists patients in enrolling in Medicaid and other government coverage programs. Also supports patients in securing insurance coverage and determining eligibility for financial assistance.
- Operate hospital and healthcare delivery system in Tulare, CA Comprehensive Hospital-Based Specialty CareOperates a hospital facility in Tulare, California, delivering healthcare services through a system staffed by over 300 caregivers serving the Central Valley.
- Operates a healthcare delivery system in the Central Valley Healthcare Provider Network CoordinationProvides comprehensive healthcare services through a network staffed by over 300 caregivers serving communities in California's Central Valley.
- Operates patient portal for online health management Patient Portal & Digital Access SystemsOffers the MyAdventistHealth patient portal, enabling patients 18+ to self-enroll and access test results, care provider notes, medications, prescriptions, secure messaging, and pre-appointment forms. Provides proxy access options for parents/guardians of children and adolescents with age-based controls.
- Provide patient financial assistance and billing support Medical Billing & Payment SupportOffers financial assistance based on family size and income for patients who do not qualify for government programs, along with flexible payment plans that can be managed online or via phone, and 24/7 access to view, print, and pay medical bills through digital and automated phone systems.
- Provides flexible billing and payment services Medical Billing & Payment SupportOffers payment plans that can be created and managed online, allowing patients to pay medical bills in smaller installments over time. Provides 24/7 access to view, print, and pay bills online or via automated phone service.
- Provides provider search functionality Healthcare Provider DirectoriesOffers an online tool that allows patients to locate physicians, nurse practitioners, physician assistants, and behavioral health providers within the Adventist Health network.
strategies · 14
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Age-appropriate digital health access policy patient-centered digital health accessProvides secure, continuous access to health records through a patient portal, with privacy policies that transition proxy access at age 18 to support adolescent autonomy.
- Age-sensitive health information access policy age-based health information access policyRespects adolescent autonomy and legal adulthood by transitioning proxy access to full health record visibility when patients turn 18.
- Comprehensive financial accessibility and navigation financial_accessibilityEnsures access to care regardless of financial status by offering sliding-scale assistance, proactive financial guidance, and support navigating government programs like Medicaid.
- Financial accessibility and assistance model financial_accessibilityEnsures access to care regardless of financial status through sliding-scale assistance, proactive financial guidance, and support navigating payment options and public programs.
- Government program navigation and enrollment support government_program_navigationEmploys specialists to help patients determine eligibility and enroll in public coverage programs such as Medicaid, reducing financial barriers to care.
- Integrated affiliated provider network affiliated_provider_networkExpands access to outpatient care by collaborating with independent physicians in the Adventist Health Medical Group who serve as affiliated providers.
- Integrated regional healthcare delivery network regional_healthcare_networkDelivers coordinated care through a regional network of facilities and affiliated outpatient providers, expanding access and continuity across communities.
- Patient partnership and relationship-centered care patient_partnership_modelEngages patients as active participants in their care through personalized, compassionate relationships that emphasize dignity, trust, and shared decision-making to achieve holistic health outcomes.
- Patient-partnered, relationship-centered care patient_partnership_modelEngages patients as active partners in their care through personalized, relationship-centered healthcare that fosters trust and promotes holistic healing.
- Secure, patient-controlled digital health access patient-centered digital health accessEmpowers patients with continuous, secure access to their electronic health records via a patient portal, supporting informed decision-making and care continuity.
- Streamlined patient billing and financial support patient-centered billing supportSimplifies the financial experience through multiple payment options and dedicated support to help patients manage medical costs more easily.
- Streamlined patient financial experience patient-centered billing supportSimplifies billing and payment through multiple payment options and dedicated support, reducing administrative burden and improving access to care.
- Whole-person care model whole-person_careDelivers faith-based, holistic healthcare that addresses physical, emotional, and spiritual well-being to improve overall quality of life and promote complete healing.
- Whole-person, faith-based care model whole-person_careDelivers care that integrates physical, emotional, and spiritual well-being through a faith-based framework, emphasizing compassion, wholeness, and quality of life.
named programs · 5
what they call their work
Financial Assistance Applications
Provides financial assistance to patients who do not qualify for government programs, based on family size and income.
Financial Assistance Program
Offers financial aid to patients based on family size and income who do not qualify for government programs
Medicaid Coverage Assistance
Helps patients determine eligibility and obtain coverage through Medicaid and other government programs
MyAdventistHealth Patient Portal
Online and mobile platform allowing patients to view test results, provider notes, medications, and complete forms securely
Payment Plans
Allows patients to pay medical bills in smaller amounts over time
relationships · 4
who they work with
- Adventist Health Network — Adventist Health Tulare is part of the broader Adventist Health system.
- Adventist Health Medical Group Partner — Independent physicians from Adventist Health Medical Group practice at Adventist Health outpatient clinic locations and are designated as Affiliated Providers.
- Cerner Partner — Provides patient portal support infrastructure through Cerner's service platform.
- Hospital Fair Billing Program Government — Directs patients to the California state Hospital Bill Complaint Program for review of financial assistance denials.