951643381 · CA ↑ parent cluster ·
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MEMORIAL HEALTH SERVICES

CA · EIN 951643381 · $411.8M rev · operational · www.memorialcare.org
profile

MemorialCare is a nonprofit health system operating hospitals and medical centers in Southern California, providing comprehensive medical services across a wide range of specialties including cardiology, oncology, neurology, orthopedics, and women's health. The organization delivers direct clinical care through its network of providers and facilities, serving patients in Orange and Los Angeles counties with a focus on advanced diagnostics, surgical interventions, and chronic disease management.

activities · 62

what they do

direct service · 55
  • 24/7 virtual urgent care services Telehealth Consultations & Virtual Care
    Offers round-the-clock virtual urgent care visits for patients in Orange and Los Angeles Counties, connecting them with a doctor within minutes for timely medical consultation.
  • 24/7 virtual urgent care services Telehealth Consultations & Virtual Care
    Offers round-the-clock virtual urgent care visits for patients in Orange and Los Angeles Counties, connecting them with a doctor within minutes through a secure digital platform.
  • 24/7 virtual urgent care services Telehealth Consultations & Virtual Care
    Provides 24/7 virtual urgent care visits that connect patients in Orange and Los Angeles Counties with a doctor within minutes, offering accessible and timely care.
  • 24/7 virtual urgent care services Telehealth Consultations & Virtual Care
    Offers round-the-clock virtual urgent care visits that connect patients in Orange and Los Angeles Counties with a doctor within minutes, providing accessible acute care regardless of time or location.
  • Comprehensive clinical care for chronic and acute conditions Comprehensive Hospital-Based Specialty Care
    Delivers comprehensive healthcare services for conditions including cancer, heart disease, diabetes, and neurological disorders across Orange County and Los Angeles County, supported by four hospitals: Long Beach Medical Center, Miller Children’s & Women’s Hospital, Orange Coast Medical Center, and Saddleback Medical Center.
  • Comprehensive medical care for chronic and critical conditions Comprehensive Hospital-Based Specialty Care
    Delivers comprehensive healthcare services for conditions including cancer, heart disease, diabetes, and neurological disorders across Orange County and Los Angeles County.
  • Comprehensive medical care for chronic and serious conditions Comprehensive Hospital-Based Specialty Care
    Delivers comprehensive healthcare services for cancer, heart disease, diabetes, and neurological disorders across Orange County and Los Angeles County, supported by four hospitals: Long Beach Medical Center, Miller Children’s & Women’s Hospital, Orange Coast Medical Center, and Saddleback Medical Center.
  • Comprehensive medical care for chronic and serious conditions Comprehensive Hospital-Based Specialty Care
    Delivers comprehensive healthcare services for conditions including cancer, heart disease, diabetes, and neurological disorders across Orange County and Los Angeles County, delivered through a network of hospitals and care centers.
  • Delivers comprehensive health care services Comprehensive Hospital-Based Specialty Care
    Provides diagnosis and treatment for serious medical conditions including cancer, heart disease, diabetes, and neurological disorders across Orange and Los Angeles Counties.
  • Evidence-based immunization programs Vaccine Information and Guidance Services
    Follows American Academy of Pediatrics evidence-based vaccine recommendations to protect individual patient and community health.
  • Financial assistance and payment plans Medical Billing & Payment Support
    Offers short-term, interest-free payment plans for patients unable to pay their full balance at the time of service, supporting accessible and equitable billing options.
  • Healthcare Provider Directory Healthcare Provider Directories
    Provides a searchable directory of healthcare providers to assist patients in selecting a provider.
  • Operates four hospitals in Orange and Los Angeles Counties: Long Beach Medical Center, Miller Children’s & Women’s Hospital, Orange Coast Medical Center, and Saddleback Medical Center, providing comprehensive healthcare services for various conditions including cancer, heart disease, diabetes, and neurological disorders.
  • Hospital operations in Orange and Los Angeles Counties Comprehensive Hospital-Based Specialty Care
    Operates four hospitals: Long Beach Medical Center, Miller Children’s & Women’s Hospital, Orange Coast Medical Center, and Saddleback Medical Center, serving communities in Orange and Los Angeles Counties.
  • Implements evidence-based vaccination programs Vaccine Information and Guidance Services
    Follows vaccine recommendations from the American Academy of Pediatrics to protect individual and community health through routine immunizations.
  • Maintain a provider directory Healthcare Provider Directories
    Provides a searchable directory of healthcare providers to assist patients in selecting a provider.
  • Processes requests for copies of medical records upon submission of a completed authorization form and valid photo ID, and allows patients to opt-out of health information exchange.
  • Medical Records Management Medical Records Request Processing
    Processes requests for copies of medical records and handles patient opt-out requests from health information exchange.
  • Medical records and health information management Medical Records Request Processing
    Processes requests for copies of medical records with required authorization and ID, allows patients to opt out of health information exchange via designated forms, and ensures access to records through the myChart portal.
  • Medical records management and release Medical Records Request Processing
    Processes requests for copies of medical records upon receipt of a completed authorization form and valid photo ID, with pickup available by appointment. Also processes patient opt-out requests from health information exchange via designated form submission.
  • Medical records management and release Medical Records Request Processing
    Processes requests for copies of medical records upon receipt of a completed authorization form and valid photo ID, with pickup available by appointment. Also processes patient opt-out requests from health information exchange via designated form submitted by fax, mail, or email.
  • Medical records management and release Medical Records Request Processing
    Processes requests for copies of medical records requiring a completed authorization form and valid photo ID, with pickup available by appointment. Also processes patient opt-out requests from health information exchange via designated forms submitted by fax, mail, or email.
  • Offer patient payment plans Medical Billing & Payment Support
    Offers short-term, interest-free payment plans for patients unable to pay their full balance at the time of service.
  • Offer virtual urgent care services Telehealth Consultations & Virtual Care
    Provides 24/7 virtual urgent care services for patients in Orange and Los Angeles Counties, connecting them with a doctor within minutes.
  • Offers financial assistance and flexible billing options Medical Billing & Payment Support
    Provides short-term, interest-free payment plans for patients unable to pay full balances at the time of service and issues detailed billing statements, including separate invoices for specialist services.
  • Offers proxy access to medical information for caregivers Patient Portal & Digital Access Systems
    Allows parents, legal guardians, and authorized caregivers to access a patient’s medical information through the myChart platform to support care coordination.
  • Online patient portal services via myChart Patient Portal & Digital Access Systems
    Provides patients with secure online access to communicate with doctors, view test results, request prescription renewals, schedule lab tests, check symptoms, make appointments, and access medical records through the myChart platform. Proxy access is also available for parents, legal guardians, and caregivers.
  • Online patient portal services via myChart Patient Portal & Digital Access Systems
    Provides patients with secure online access through the myChart platform to communicate with doctors, view test results, request prescription renewals, schedule lab tests, check symptoms, make appointments, and access medical records. Proxy access is also available for parents, legal guardians, and caregivers.
  • Operate a patient portal (myChart) Patient Portal & Digital Access Systems
    Provides online access for patients to communicate with doctors, view test results, request prescription renewals, schedule lab tests, and make appointments through the myChart platform. It also offers proxy access to medical information for parents, legal guardians, and caregivers.
  • Operates hospitals in Orange and Los Angeles Counties Comprehensive Hospital-Based Specialty Care
    Operates four hospitals: Long Beach Medical Center, Miller Children’s & Women’s Hospital, Orange Coast Medical Center, and Saddleback Medical Center, providing comprehensive inpatient and outpatient care.
  • Patient Portal Management (myChart) Patient Portal & Digital Access Systems
    Provides online access for patients and authorized proxies (parents, legal guardians, caregivers) to communicate with doctors, view test results, request prescription renewals, schedule appointments, and access medical records through the myChart platform.
  • Patient Portal and Medical Records Access Patient Portal & Digital Access Systems
    Provides online access for patients and authorized proxies to communicate with doctors, view test results, request prescription renewals, schedule appointments, and access medical records through the myChart platform. It also processes requests for copies of medical records and patient opt-out requests from health information exchange.
  • Patient financial assistance and billing support Medical Billing & Payment Support
    Offers short-term, interest-free payment plans for patients unable to pay balances in full at the time of service and issues separate billing statements for specialist services such as radiology, surgery, and anesthesia.
  • Patient financial assistance and payment options Medical Billing & Payment Support
    Offers short-term, interest-free payment plans for patients unable to pay their full balance at the time of service, supporting accessible care.
  • Patient financial support and billing services Medical Billing & Payment Support
    Offers short-term, interest-free payment plans for patients unable to pay balances in full at time of service and issues separate billing statements for specialist services such as radiology, surgery, and anesthesia.
  • Price Transparency and Billing Machine-Readable Hospital Charge Disclosure
    Provides machine-readable files listing standard charges for hospital items and services, maintains a comprehensive chargemaster, offers short-term interest-free payment plans, and issues separate billing statements for specialist services.
  • Processes medical records requests and opt-out forms Medical Records Request Processing
    Processes patient requests for copies of medical records with a completed authorization form and valid ID, and accepts opt-out requests from health information exchange via designated forms submitted by fax, mail, or email.
  • Provide comprehensive healthcare services Comprehensive Hospital-Based Specialty Care
    Offers comprehensive health care services for various conditions, including cancer, heart disease, diabetes, and neurological disorders, across four hospitals in Orange County and Los Angeles County: Long Beach Medical Center, Miller Children’s & Women’s Hospital, Orange Coast Medical Center, and Saddleback Medical Center.
  • Provide financial transparency for hospital services Machine-Readable Hospital Charge Disclosure
    Provides a machine-readable file in JSON format listing standard charges for all hospital items and services, including gross charges, discounted cash prices, and payer-specific negotiated charges, and maintains a comprehensive chargemaster.
  • Provide vaccine recommendations Vaccine Information and Guidance Services
    Follows evidence-based vaccine recommendations from the American Academy of Pediatrics to protect patient and community health.
  • Provider directory and care coordination support Healthcare Provider Directories
    Provides a searchable directory of healthcare providers to help patients select appropriate care providers and navigate services within the health system.
  • Provider directory and patient matching Healthcare Provider Directories
    Offers a searchable directory of healthcare providers to help patients select a provider based on their needs.
  • Provider directory and patient navigation support Healthcare Provider Directories
    Provides a searchable directory of healthcare providers to help patients select appropriate care providers within the Memorial Health Services network.
  • Provider directory for patient care selection Healthcare Provider Directories
    Provides a searchable directory of healthcare providers to help patients select a provider aligned with their needs.
  • Provides 24/7 virtual urgent care services Telehealth Consultations & Virtual Care
    Offers virtual urgent care visits available around the clock to patients in Orange and Los Angeles Counties, connecting them with a doctor within minutes.
  • Provides patient access to medical records and clinical data Patient Portal & Digital Access Systems
    Enables patients to view test results, clinic visits, and medical records, request prescription renewals, schedule appointments, and communicate with providers through the myChart patient portal.
  • Provides provider directory for patient navigation Healthcare Provider Directories
    Offers a searchable directory of healthcare providers to help patients select and connect with appropriate care providers.
  • Publicly discloses standard charges for hospital services Machine-Readable Hospital Charge Disclosure
    Maintains and publishes a machine-readable JSON file listing standard charges for all hospital items and services, including gross charges, discounted cash prices, and payer-specific negotiated rates, along with a comprehensive chargemaster (CDM).
  • Standard charge transparency and billing practices Machine-Readable Hospital Charge Disclosure
    Maintains a comprehensive chargemaster (CDM) listing all billable items and services, and provides a machine-readable JSON file disclosing standard charges including gross charges, discounted cash prices, and payer-specific negotiated rates.
  • Standardized pricing and billing transparency Machine-Readable Hospital Charge Disclosure
    Maintains a comprehensive chargemaster listing all billable items and provides a machine-readable JSON file with standard charges, including gross charges, discounted cash prices, and payer-specific negotiated rates, to promote billing transparency.
  • Transparent pricing and billing practices Machine-Readable Hospital Charge Disclosure
    Maintains a comprehensive chargemaster listing all billable items and services, and provides a machine-readable JSON file with standard charges including gross charges, discounted cash prices, and payer-specific negotiated rates. Issues separate billing statements for specialist services.
  • Transparent pricing and billing practices Machine-Readable Hospital Charge Disclosure
    Maintains a comprehensive chargemaster listing all billable items and provides a machine-readable JSON file with standard charges, including gross charges, discounted cash prices, and payer-specific negotiated rates. Also issues separate billing statements for specialist services.
  • Follows evidence-based vaccine recommendations from the American Academy of Pediatrics to protect patient and community health.
  • Vaccination services following evidence-based guidelines Vaccine Information and Guidance Services
    Administers vaccines in accordance with evidence-based recommendations from the American Academy of Pediatrics to protect individual and community health.
  • Virtual Urgent Care Services Telehealth Consultations & Virtual Care
    Offers 24/7 virtual urgent care services for patients in Orange and Los Angeles Counties, connecting them with a doctor within minutes.
capacity building · 7
  • Community and philanthropic capacity building Healthcare Infrastructure and Research Support
    Leverages philanthropy and community volunteers to fund new technology, research, educational programs, and compassionate patient services.
  • Community and philanthropic capacity building Healthcare Infrastructure and Research Support
    Engages philanthropy and community volunteers to support funding for new technology, research, educational programs, and compassionate patient services.
  • Community and philanthropic support for healthcare initiatives Healthcare Infrastructure and Research Support
    Engages philanthropy and community volunteers to fund new technology, research, educational programs, and compassionate patient services.
  • Community-supported funding for healthcare enhancements Healthcare Infrastructure and Research Support
    Leverages philanthropy and community volunteers to support funding for new technology, research, educational programs, and compassionate patient services.
  • Engages community support for healthcare enhancement Healthcare Infrastructure and Research Support
    Utilizes philanthropy and community volunteers to fund new technology, research, educational programs, and compassionate patient services.
  • Philanthropy and Volunteer Engagement Healthcare Infrastructure and Research Support
    Utilizes philanthropy and community volunteers to support funding for new technology, research, educational programs, and compassionate services.
  • Support healthcare through philanthropy and volunteers Healthcare Infrastructure and Research Support
    Utilizes philanthropy and community volunteers to support funding for new technology, research, educational programs, and compassionate services.
strategies · 59

how they think

Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.

named programs · 15

what they call their work

Cancer Care
Full spectrum oncology services including diagnosis, surgery, chemotherapy, radiation therapy, and supportive care
Cardiac Rehabilitation
Structured program for patients recovering from heart conditions, including exercise, education, and risk factor management
Comprehensive Aortic Program
Specialized care for aortic diseases including aneurysms and dissections, offering both surgical and endovascular treatments
Find a Provider
Online tool enabling patients to search for healthcare providers by name, specialty, location, and availability
Heart & Vascular Care
Comprehensive cardiac services including coronary interventions, heart surgery, and advanced heart failure management
High-Risk Maternal and Newborn Transport Program
Transports critically ill mothers and newborns to specialized care centers using mobile intensive care units
Maternity Care
Services spanning prenatal care, labor and delivery, postpartum support, and high-risk pregnancy management
MemorialCare at Home
Provides home-based medical care and support services for patients needing ongoing treatment outside of hospital settings
Mental Health
Provides psychiatric and psychological services for adults and children, including therapy and medication management
Neonatal Intensive Care
Offers specialized care across multiple levels (Level 1–4) for premature and critically ill newborns
Palliative Care & Planning
Supports patients with serious illnesses through symptom management, care coordination, and advance care planning
Pediatric Specialty Care
Delivers specialized medical services for children, including pediatric cardiology, surgery, and neonatal intensive care
Stroke Care
Designated stroke receiving center offering rapid diagnosis, clot retrieval, and neurorehabilitation
Stroke Receiving Center
Provides emergency stroke care with advanced neurointerventional capabilities and rapid response protocols
Telemedicine Program
Virtual care platform enabling remote consultations and follow-up visits across multiple specialties
relationships · 14

who they work with

  • American Academy of Pediatrics Partner — Follows vaccine recommendations from the American Academy of Pediatrics.
  • American Heart Association Partner — Nationally recognized MemorialCare Medical Group and MemorialCare Independent Physicians for blood pressure and diabetes management.
  • Department of Managed Health Care (DMHC) Government — Provides information to patients about DMHC as a government program option for uninsured individuals.
  • Epic Partner — Partners with Epic to power the myChart electronic medical record system.
  • Healthgrades Government — Awarded Patient Safety Excellence Award to Saddleback Medical Center.
  • Long Beach Medical Center Foundation Partner — Fundraising foundation supporting Long Beach Medical Center
  • Medi-Cal Government — Assists patients with information about Medi-Cal eligibility and enrollment as part of financial assistance resources.
  • Medicare Government — Submits bills on behalf of patients to Medicare and provides information about Medicare coverage and financial responsibility.
  • MemorialCare Medical Group Network — Part of the MemorialCare provider network offering coordinated care services.
  • Miller Children’s & Women’s Hospital Foundation Partner — Fundraising foundation supporting Miller Children’s & Women’s Hospital
  • Orange Coast Medical Center Foundation Partner — Fundraising foundation supporting Orange Coast Medical Center
  • Saddleback Medical Center Foundation Partner — Fundraising foundation supporting Saddleback Medical Center
  • West Coast Health Alliance Partner — Aligns with West Coast Health Alliance's reaffirmed recommendation to follow the AAP vaccine schedule.
  • myChart Partner — Partner platform used to provide patients with access to their medical records.