activities · 27
what they do
direct service · 24
- Community Health and Wellness Programs Community Health Education & Wellness PromotionOffers free health and wellness programs, including scheduled classes and support groups, on topics such as childbirth, diabetes management, heart health, and cancer, along with biweekly published health articles from physicians.
- Conducts community health education outreachProduces and shares educational content on health topics such as colorectal cancer screening, heart health, diabetes management, seasonal allergies, hormonal health, tendinitis prevention, testicular cancer, and poisoning response to promote public awareness and preventive care.
- Delivers primary and specialty medical care Comprehensive Hospital-Based Specialty CareProvides primary care and advanced medical services through a network of physicians across specialties including family medicine (34 providers), internal medicine (11), cardiology (18), obstetrics/gynecology (18), pediatrics (11), and hospitalist services (36 providers), serving over 3 million residents in Los Angeles and Orange counties.
- Facilitates physician access through provider directories Healthcare Provider DirectoriesMaintains and publishes searchable directories of affiliated primary care and specialty physicians, allowing patients to filter by specialty, location, gender, and languages spoken to support care access.
- Health and Wellness Education Programs Community Health Education & Wellness PromotionOffers free health and wellness classes, support groups, and educational articles on topics such as childbirth, diabetes management, heart health, nutrition, and fitness, with new content published twice weekly.
- Hospital and Health System Operations Comprehensive Hospital-Based Specialty CareOperates a regional healthcare network comprising three hospital facilities in Downey, Los Angeles, and Whittier, CA, along with outpatient medical offices and clinical services in heart, cancer, digestive health, orthopedics, and women’s health.
- Hospitalist Program Healthcare Provider Network CoordinationOperates a hospitalist program staffed by 36 providers who deliver inpatient care across the health system.
- Offers health and wellness education programs Community Health Education & Wellness PromotionProvides free in-person classes and support groups on topics including childbirth, diabetes, heart health, and cancer, along with twice-weekly published articles offering medical and wellness advice from physicians.
- Offers patient portal with digital health tools Patient Portal & Digital Access SystemsProvides a secure online patient portal enabling users to view lab results, message providers, request prescription renewals, schedule appointments, access clinical visit summaries, track vital signs, and manage wellness goals.
- Operates regional healthcare delivery network Comprehensive Hospital-Based Specialty CareManages a comprehensive healthcare system comprising three hospitals in Downey, Los Angeles, and Whittier, CA, along with outpatient medical offices, urgent care centers in six locations, and clinical services across multiple specialties including heart, cancer, orthopedics, and women’s health.
- Patient Access and Physician Directories Healthcare Provider DirectoriesProvides and maintains searchable directories of affiliated primary care and specialty care physicians, allowing patients to search by specialty, location, gender, and languages spoken to facilitate access to care.
- Patient Portal Services Patient Portal & Digital Access SystemsProvides a digital patient portal enabling secure access to test and lab results, clinical summaries, appointment scheduling, prescription renewals, secure messaging with providers, telehealth visits, and tools to track wellness goals and vital health information.
- Physician Directory and Care Access Tools Healthcare Provider DirectoriesMaintains and publishes searchable directories of affiliated primary care and specialty care physicians, allowing patients to search by specialty, location, gender, and languages spoken to facilitate access to care.
- Primary and Specialty Care ServicesDelivers primary care and advanced medical procedures through a network of providers across Los Angeles and Orange counties, including family medicine, internal medicine, obstetrics and gynecology, pediatrics, and cardiology.
- Primary and Specialty Medical Care Comprehensive Hospital-Based Specialty CareProvides primary care and advanced medical procedures across multiple specialties—including cardiology, family medicine, internal medicine, obstetrics/gynecology, pediatrics, and hospitalist services—through a network of over 200 providers in Los Angeles and Orange counties.
- Provides patient support services Chaplaincy and Spiritual Care ServicesOffers 24/7 emotional and spiritual care support through social workers and chaplains, and ensures accessibility by providing reasonable accommodations for individuals with special needs.
- Provides telehealth appointments Telehealth Consultations & Virtual CareOffers virtual medical consultations to patients through telehealth platforms, enabling remote access to care.
- Provides urgent and emergency care services Walk-in Urgent Care ServicesOffers walk-in urgent care at six locations without appointments, including sports physicals, and provides emergency care as part of its hospital-based services.
- Regional Healthcare Network Operations Comprehensive Hospital-Based Specialty CareOperates a comprehensive regional healthcare network including three hospital facilities in Downey, Los Angeles, and Whittier, CA, along with outpatient medical offices, home healthcare, hospice care, and clinical services in heart, cancer, digestive health, orthopedics, and women’s health.
- Support Services for Patients Chaplaincy and Spiritual Care ServicesProvides 24/7 support through social workers and spiritual care staff to address emotional and spiritual needs, and makes reasonable accommodations for individuals with special needs.
- Support Services for Patients Chaplaincy and Spiritual Care ServicesProvides 24/7 access to social workers and spiritual care staff to support patients' emotional and spiritual needs, and makes reasonable accommodations for individuals with special needs.
- Telehealth and Online Patient Portal Services Patient Portal & Digital Access SystemsOffers telehealth appointments and a suite of online patient portal tools, including secure messaging with physicians, appointment scheduling, prescription renewals, access to test/lab results and clinical summaries, and tracking of wellness goals and vital health information.
- Urgent Care Services Walk-in Urgent Care ServicesProvides walk-in urgent care services at six locations in Downey, Hacienda Heights, La Habra, Montebello, Santa Fe Springs, Los Angeles, and Whittier, CA, without requiring appointments, including for sports physicals.
- Urgent Care Services Walk-in Urgent Care ServicesProvides walk-in urgent care services at six locations in California without requiring appointments, including treatment for minor injuries and illnesses as well as sports physicals.
capacity building · 3
- Community Health Funding Initiative Fiscal Sponsorship and Targeted GrantmakingSupports local nonprofits aligned with community health priorities through a formal funding request process.
- Community Health Funding and Capacity Building Fiscal Sponsorship and Targeted GrantmakingSupports local nonprofits aligned with its mission and identified community health needs through a formal funding request process.
- Supports community health nonprofits through funding Fiscal Sponsorship and Targeted GrantmakingProvides financial support to local nonprofits aligned with community health priorities via a formal grant request process.
strategies · 21
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Community-funded healthcare financing community-funded healthcareRelies on community generosity as a foundational funding source to support healthcare services, reflecting a commitment to community partnership in sustaining care.
- Community-funded healthcare model community-funded healthcareRelies on community generosity as a foundational funding mechanism to support and sustain healthcare services, reflecting a community-supported approach to healthcare delivery.
- Community-funded healthcare model community-funded healthcareRelies on community generosity as a foundational funding mechanism to support healthcare services, reflecting a commitment to community partnership and shared responsibility for health.
- Compassionate specialty care delivery compassionate specialty careProvides specialty care that integrates medical expertise with compassionate, patient-focused service as a core clinical philosophy.
- Compassionate, mission-driven specialty care compassionate_specialty_careDelivers specialty care grounded in medical expertise and compassion, operating as a nonprofit regional network with a patient-first philosophy embedded in organizational values.
- Comprehensive, lifelong care with advanced technology lifelong_comprehensive_careProvides holistic, continuous care across the lifespan by combining primary care relationships with access to advanced medical technologies, multispecialty services, and compassionate specialty care to support long-term health.
- Comprehensive, lifelong care with advanced technology lifelong_comprehensive_careProvides continuous, whole-person care across the lifespan by combining primary care relationships with access to advanced medical technologies, multispecialty services, and holistic support for physical, emotional, and spiritual well-being.
- Digital and caregiver-enabled care coordination digital_health_portalEnhances care continuity and family involvement by providing a digital health portal for remote access to health records and clinical services, and enabling caregivers to manage care for dependents via in-person proxy accounts.
- Holistic, lifelong comprehensive care whole_person_careProvides continuous, whole-person care across the lifespan by combining primary care relationships with multispecialty services, advanced medical technology, and attention to physical, emotional, and spiritual well-being to support long-term health.
- Insurance-based care access framework insurance-based_access_modelStructures patient access around insurance verification at scheduling, maintaining clear lists of accepted plans to ensure financial and administrative feasibility of care delivery.
- Insurance-based care access with caregiver support insurance-based_access_modelManages patient access through verification of insurance at scheduling and supports family-centered care by allowing caregivers to establish proxy accounts for dependents.
- Integrated care delivery model integrated_care_modelDelivers coordinated, patient-centered care through an integrated network of hospitals, outpatient centers, and medical groups, leveraging collaboration among healthcare professionals to manage chronic conditions and optimize health outcomes.
- Integrated care delivery model integrated_care_modelDelivers coordinated, patient-centered care through an integrated network of hospitals, outpatient centers, and medical groups, enabling effective chronic disease management and optimal health outcomes via collaboration among healthcare professionals.
- Patient education as care complement patient_educationIntegrates patient education into care by providing accessible health information while clearly distinguishing it from professional medical advice to support informed decision-making.
- Patient-centered access and engagement patient_centered_accessEnsures patients can easily find providers and schedule care through multiple access points, including an online physician search tool with filters and multiple appointment channels (online, portal, phone), combined with insurance-based intake to streamline access.
- Patient-centered access and engagement patient_centered_careFacilitates easy access to care through multiple scheduling channels, an online physician search tool with personalized filters, and a digital health portal that supports continuous remote engagement with health records and services.
- Patient-centered access and engagement patient_centered_careEnhances patient access and engagement through multiple scheduling channels, an online physician search tool with filtering capabilities, and a digital health portal that supports remote access to health records and services.
- Prevention and community-informed health management preventive_care_and_health_managementFocuses on preventive care and proactive health management through targeted programs and uses Community Health Needs Assessments to align services and partnerships with the most pressing local health priorities.
- Preventive and community-informed care planning preventive_care_and_health_managementFocuses on prevention and health management through targeted programs and uses Community Health Needs Assessments to guide strategic resource allocation and partnerships that address priority community health issues.
- Preventive and community-informed care planning preventive_care_and_health_managementFocuses on prevention and health management through targeted programs and uses Community Health Needs Assessments to guide strategic planning, resource allocation, and partnerships that address local health priorities.
- Support for caregiver and proxy access proxy_caregiver_accessEnables caregivers to manage healthcare for dependents through in-person proxy account setup, ensuring coordinated care access for vulnerable or minor patients.
named programs · 4
what they call their work
Online Appointment Scheduling
Digital platform enabling patients to schedule appointments online with over 200 providers offering this service
Patient Portal
Secure online access to medical information and appointment scheduling for patients
Primary Care Services
Comprehensive family medicine and internal medicine services provided by 133+ family medicine and 63 internal medicine physicians
Specialty Care Services
Medical services across 50+ specialties including cardiology, oncology, orthopedics, neurology, and obstetrics & gynecology
relationships · 8
who they work with
- 2-1-1 Partner — Partner site for connecting patients with health and social service resources in Los Angeles County.
- Center for Improvement in Healthcare Quality Government — Accrediting body for PIH Health.
- Follow My Health Partner — Technology partner providing the patient portal platform and related support resources
- One Degree Partner — Partner site for connecting patients with health and social service resources in Los Angeles County.
- PIH Health Network — PIH Health Foundation supports PIH Health, an integrated healthcare system with hospitals, outpatient offices, and a medical group.
- PIH Health Partner — PIH Health Physicians are affiliated with PIH Health, operating under its health system.
- Phreesia Partner — Uses Phreesia platform for appointment request form submission.
- Red Cross Partner — Collaborates to promote blood donation by directing donors to Red Cross Blood Drives.