↑ parent cluster · ·
research dossier →

UNITED INDIAN HEALTH SERVICES INC

ARCATA, CA · EIN 237088205 · Form 990 · FY2021 · NTEE E320 · Health Care · Large ($10M-$50M) · www.uihs.org
revenue
$45.3M
expenses
$39.0M
net assets
$37.0M
employees
312
volunteers
44
program ratio
79%
filing since
2019
mission · from form 990

TO PROVIDE HEALTH CARE SERVICES AND EDUCATION TO NATIVE AMERICANS.

profile · synthesized from sources

United Indian Health Services (UIHS) provides comprehensive medical, dental, vision, and behavioral health services with a focus on proactive preventative and culturally sensitive care. Serving American Indian communities and others in Northern California, UIHS offers a full spectrum of outpatient services, including specialized care and traditional healing practices, across multiple clinic locations.

named programs · 13 · from sources

what they call their work

Cardiology
Specialty cardiology services provided by an on-staff cardiologist, accessible via referral from a primary care provider at UIHS.
Cardiology Services
On-site cardiology care available by referral from primary care providers
Diabetes Awareness Program
Promotes education, early detection, healthy lifestyle changes, and treatment to prevent or delay diabetes and its complications
General Medical Services
Comprehensive outpatient care for all ages including acute and chronic conditions with a focus on preventative care
Interpretive Services
Provision of interpretive services for appointments to ensure effective communication.
Medication Assisted Therapy (MAT)
Services for individuals seeking to stop opioid use using buprenorphine or suboxone, combined with individual and group counseling
Pediatric Care
Comprehensive care for children from birth to age 21 including well-child visits, immunizations, developmental screenings, and confidential teen reproductive health services
Podiatry Services
On-site podiatry care available by appointment for patients with diabetes and other foot-related conditions
Prenatal Care
Full-spectrum obstetric care including prenatal, labor & delivery, and postpartum services; coordinated by OB nurse with access to WIC, behavioral health, and dental services
Referrals
Assistance with care referred out by UIHS providers, managed by the Purchased Referred Care (PRC) team.
Traditional Healing
Offers purification ceremonies at the UIHS Sweat Lodge to support holistic wellness of mind, body, and spirit in alignment with cultural traditions
Transportation Options
Assistance with non-medical and non-emergency medical transportation for PHC members, and transportation to UIHS appointments for clients.
Transportation Services
Provides non-emergency medical transportation options including UIHS Tribal Public Health rides and partnerships with regional transit providers
activities · 33

what they do

direct service · 33
  • Administers dental, vision, and pharmacy services Vision and Hearing Aids Provision
    Provides dental care for clients and families, comprehensive eye and vision exams with eyeglass prescriptions, and pharmacy services including medication processing and prescription dispensing.
  • Behavioral health services Indigenous Cultural Healing Programs
    Offers behavioral health services to local Indian communities, including counseling and support through a dedicated department mainline and resource connection tools.
  • Conducts family intake screening for pediatric patients Child and Family Team Coordination
    Provides family intake screening services for children accessing care at UIHS clinics to support comprehensive care coordination.
  • Culturally-driven holistic health services Indigenous Health Services Integration
    Delivers comprehensive, culturally-driven holistic health and wellness services through the Tribal Public Health Division, integrating traditional and clinical approaches.
  • Delivers comprehensive outpatient medical services with a focus on preventative care Comprehensive Pediatric Primary Care
    Provides comprehensive outpatient medical services for patients from infancy through senior years, emphasizing preventative care, chronic disease management, and acute care. Services are available at multiple clinic locations.
  • Delivers culturally integrated traditional healing services Indigenous Cultural Healing Programs
    Provides traditional healing services including purification ceremonies at the UIHS Sweat Lodge, as part of a holistic, culturally-driven approach to health and wellness.
  • Delivers dental care services to eligible clients and their families through clinic-based programs.
  • Operates a Diabetes Awareness Program focused on education, prevention, early detection, and lifestyle changes to reduce diabetes complications among patients.
  • Eligibility-based health services for tribal members and families Indigenous Health Services Integration
    Provides health services to American Indian/Alaska Native individuals with verified tribal affiliation, as well as to non-Indian spouses or domestic partners who meet residency, insurance, and documentation requirements.
  • Facilitates access to health records and proxy management Patient Portal & Digital Access Systems
    Provides multiple channels for patients to request access to their health records electronically, via patient portal, or in person, and allows parents, guardians, or caregivers to access dependent records through proxy access.
  • Family intake screening for pediatric patients Child and Family Team Coordination
    Conducts family intake screening services for children accessing care at UIHS to support comprehensive care planning.
  • Health coverage assistance and enrollment support Health Insurance Enrollment Assistance
    Assists clients in accessing care by supporting Medi-Cal applications and providing direct enrollment assistance through Member Services in Humboldt and Del Norte Counties.
  • Health records access and management Patient Portal & Digital Access Systems
    Provides multiple channels for patients to request and access their health records, including electronically through a partner platform, via patient portal, and in person at clinics.
  • Provides on-site laboratory services at all UIHS medical clinic locations to support diagnostic and treatment needs.
  • Medication Assisted Therapy for opioid use disorder Substance Use Disorder Treatment
    Provides Medication Assisted Therapy using buprenorphine or suboxone, combined with individual and group counseling, for patients with opioid use disorder.
  • Obstetric and prenatal care services Comprehensive Prenatal & Postpartum Support Services
    Offers full-spectrum obstetric care including prenatal, labor and delivery, and postpartum services to eligible patients.
  • Offers behavioral health and mental health support services Indigenous Cultural Healing Programs
    Provides behavioral health services to local Indian communities, including individual and group counseling, Medication Assisted Therapy for opioid use disorder, and access to resources via a dedicated Behavioral Health Department mainline.
  • Operates on-site specialty medical services On-Site Clinical Laboratory Services
    Provides on-site cardiology and podiatry services for clients referred by primary care providers, along with laboratory services available at all medical clinic locations.
  • Patient portal and digital health access Patient Portal & Digital Access Systems
    Provides a secure online patient portal (MyChart) and a free mobile app for patients to access health information, manage care, and enroll through multiple methods including in-person and self-enrollment.
  • Pediatric health services Comprehensive Pediatric Primary Care
    Provides comprehensive pediatric care from birth through age 21, including well-child visits, acute care, and developmental and behavioral health services.
  • Processes and dispenses prescriptions through on-site pharmacy services for patients receiving care at UIHS clinics.
  • Provides health services to American Indian/Alaska Native individuals Indigenous Health Services Integration
    Provides comprehensive health services to American Indian/Alaska Native individuals who present documentation verifying tribal affiliation or ancestry.
  • Provides health services to eligible non-Indian spouses and domestic partners Indigenous Health Services Integration
    Extends health services to non-Indian spouses or domestic partners of eligible American Indian beneficiaries who meet residency, insurance, and documentation requirements.
  • Provides specialized obstetric and pediatric care
    Offers comprehensive obstetric services including prenatal, labor and delivery, and postpartum care, as well as pediatric care from birth through age 21, including well-child visits, acute care, and developmental and behavioral health services.
  • Provides telehealth and digital health access Patient Portal & Digital Access Systems
    Offers telehealth visits using audio and/or video technology, a secure online patient portal (MyChart), and a free mobile app to manage health information and services, with multiple enrollment options including in-person and online.
  • Provision of comprehensive outpatient medical services Comprehensive Pediatric Primary Care
    Provides comprehensive outpatient medical care for patients from infancy through senior years, with a focus on preventative, chronic, and acute care, delivered through multiple clinic locations.
  • Purchased Referred Care program administration Health Insurance Enrollment Assistance
    Administers a federally funded Purchased Referred Care program that provides financial assistance for qualifying clients to access external specialty services, including emergency care reporting requirements and eligibility guidance.
  • Runs a Diabetes Awareness Program focused on prevention and education Chronic Disease Self-Management Education
    Operates a Diabetes Awareness Program that emphasizes education, prevention, early detection, and lifestyle changes to reduce diabetes complications within the community.
  • Specialty medical services (cardiology and podiatry)
    Offers on-site cardiology and podiatry services for clients referred by primary care providers.
  • Supports access to care through Medi-Cal and Purchased Referred Care programs Health Insurance Enrollment Assistance
    Assists clients in applying for Medi-Cal coverage and administers a federally funded Purchased Referred Care program that provides financial assistance for qualifying clients to access external specialty services, including emergency care reporting requirements.
  • Offers telehealth visits using audio and/or video technology, enabling patients to consult with providers remotely.
  • Traditional healing services Indigenous Cultural Healing Programs
    Provides traditional healing services including purification ceremonies at the UIHS Sweat Lodge, integrating cultural practices into holistic care.
  • Vision and eye health services Comprehensive Vision Care Services
    Provides comprehensive eye and vision health exams and assists with eyeglass prescriptions for patients.
strategies · 22

how they think

Theories of action extracted from this org's own source material. Click any approach shared with other orgs to see the full field.

  • Community resource linkage community_resource_referral unique to this org
    Connects Native community members to behavioral health and social services through practical tools like resource cards, improving access to critical support systems.
  • Community resource referral system community_resource_referral unique to this org
    Uses resource cards to connect Native community members directly with behavioral health and social services, improving access to critical support systems.
  • Confidentiality and privacy compliance confidentiality_compliance unique to this org
    Protects client health information through strict adherence to medical confidentiality standards, ensuring patient privacy across all service interactions.
  • Confidentiality-compliant health information management confidentiality_compliance unique to this org
    Handles client health data in accordance with medical privacy standards, emphasizing confidentiality as a core component of patient trust and regulatory compliance.
  • Culturally sensitive and integrated care culturally-integrated care unique to this org
    Provides medical care that respects and incorporates traditional American Indian values, empowering patients through cultural relevance and collaborative wellness planning.
  • Culturally sensitive and integrated care model culturally-integrated care unique to this org
    Delivers health services that incorporate traditional American Indian values and empower patient decision-making, through collaboration with clients and communities.
  • Digital patient engagement via portal patient_portal unique to this org
    Utilizes a secure online patient portal to enable clients to actively manage their healthcare, promoting engagement through digital access to services and information.
  • Eligibility-based service access eligibility-based service access unique to this org
    Restricts access to health services based on documented tribal affiliation or ancestry, ensuring services are targeted to the intended Native population.
  • Eligibility-based service access for tribal communities eligibility-based service access unique to this org
    Restricts access to health services to individuals who can document tribal affiliation or ancestry, ensuring services are directed toward the intended Native American population.
  • Insurance enrollment support for care access insurance enrollment support unique to this org
    Supports clients in enrolling in Medi-Cal to expand their access to UIHS services and external referrals, leveraging public insurance to reduce financial barriers.
  • Integrated multidisciplinary care model integrated_care_model unique to this org
    Delivers coordinated medical, dental, behavioral health, vision, and pharmacy services through a unified network of clinics and telehealth platforms to improve holistic health outcomes.
  • Integrated multidisciplinary care network integrated_care_model unique to this org
    Provides coordinated medical, dental, behavioral health, vision, and pharmacy services through a unified network of regional clinics and telehealth platforms to improve continuity and accessibility of care.
  • Integrated obstetric care with coordinated prenatal services integrated_obstetric_care unique to this org
    Offers full-spectrum obstetric care, including nurse-coordinated prenatal support and physician-led hospital deliveries, ensuring comprehensive maternal health services.
  • Multi-channel patient access to health records multi-channel patient access unique to this org
    Offers digital, online portal, and in-person options for patients to access their health records, ensuring flexibility and inclusivity in patient data access.
  • Multi-channel patient access to records multi-channel patient access unique to this org
    Offers diverse methods—including digital, online portal, and in-person options—for patients to access their health records, enhancing convenience and patient control.
  • Patient portal for engagement and access patient_portal unique to this org
    Provides a secure online portal to enable patients to actively manage their healthcare, improving engagement and access to personal health information.
  • Payer of last resort model payer of last resort unique to this org
    Operates the Purchased Referred Care program by covering services only after all other insurance or funding sources are exhausted, ensuring sustainable use of limited resources.
  • Payer of last resort model for referred care payer of last resort unique to this org
    Operates the Purchased Referred Care program by covering services only after all other insurance or funding sources are exhausted, ensuring sustainable use of limited resources.
  • Standardized client intake process standardized_client_intake unique to this org
    Uses a uniform registration system to streamline new client onboarding and facilitate timely access to comprehensive health services.
  • Standardized client intake process standardized_client_intake unique to this org
    Uses a uniform registration system for new clients to streamline access to health services and ensure consistent onboarding.
  • Telehealth for remote clinical care telehealth unique to this org
    Delivers real-time clinical services remotely using audio and video technology, ensuring continuity of care and accessibility for patients regardless of location.
  • Telehealth for remote clinical care delivery telehealth unique to this org
    Delivers real-time clinical services remotely using audio and video technology, offering an accessible alternative that mirrors in-person visits.
financials · form 990 · fy2021

the money

revenue
Total revenue$45.33M
Contributions & grants$22.68M50%
Program service revenue$22.50M50%
Investment income$4K0%
Other revenue$153K
expenses
Total expenses$39.02M
Program expenses79%
Admin / overhead22%
Fundraising0%
Salaries & benefits$22.09M
Grants paid out$163K
Largest expense lineCompensation
balance sheet
Total assets$68.07M
Cash$47.61M
Investments$0
Liabilities$31.03M
Net assets$37.04M
Liquid reserves14.6 mo
3 years on record · 2019–2021 · YoY revenue +12.2%
leadership · form 990 part vii · fy2021

who runs it

paid leadership · 25
NameTitleHours/wkCompensation
ANTOINETTE MARTINEZ MEDICAL DOCTOR 40 $305K
JAMES J MATSUDA MEDICAL DOCTOR 40 $280K
HUGH DAVID KENT MEDICAL DOCTOR 40 $260K
KIRK PETERSEN MEDICAL DOCTOR 40 $219K
JOHN SHUFELDT MEDICAL DOCTOR 40 $204K
ELIZABETH LARA-O'ROURKE CEO 40 $181K
JEDEDIAH RUDD COO 40 $177K
DAVID ROSEN FORMER CFO 0 $177K
JOHN REEVES III CEO (THRU NOVEMBER 2021) 40 $157K
KATHY BUSENIUS CC&PO 40 $109K
CHRIS MYERS CCO 40 $62K
CECIL WILSON CFO 40 $10K
LAWANDA GREEN CHAIRPERSON 2 $9K
JOSEPH GIOVANNETTI MEMBER AT LARGE 2 $5K
SHIRLEY LAOS BOARD MEMBER 2 $4K
RUBY J ROLLINGS ALTERNATE 5 $4K
LAURA BORDEN BOARD MEMBER 2 $4K
TERESA BALLEW VICE-CHAIRPERSON 2 $4K
MADISON FLYNN TREASURER 2 $4K
SUSAN MASTEN SECRETARY 2 $3K
JOHN GREEN ALTERNATE 2 $3K
FAWN MURPHY BOARD MEMBER 2 $2K
DEBBIE BOARDMAN ALTERNATE 2 $1K
PAULA TRIPP-ALLEN BOARD MEMBER 2 $1K
CHARLENE STORR ALTERNATE 2 $525
relationships · 14

who they work with

  • Bear River Rancheria DV Services Partner — Collaborates with Bear River Rancheria DV Services to support tribal members impacted by domestic violence and intergenerational trauma.
  • Bureau of Indian Affairs Government — Source of Certificate of Degree of Indian Blood (CDIB) used for patient eligibility verification.
  • California Indian Legal Services Partner — Refers individuals to California Indian Legal Services for free and low-cost federal Indian legal services.
  • DV Services Wiyot Tribe Partner — Partners with Wiyot Tribe’s DV Services to provide counseling for victims and survivors of domestic and sexual violence.
  • Del Norte Senior Center Partner — Provides transportation services for UIHS patients in Crescent City.
  • Dial-A-Ride Humboldt Partner — Provides shared transportation services for senior and disabled UIHS patients in Eureka and Arcata.
  • HealthMark Group Partner — Partner organization through which patients can submit electronic requests for medical records.
  • Medi-Cal Government — Federally supported health program that UIHS encourages clients to apply for to expand service access.
  • NCAMP Partner — Utilizes NCAMP’s Mental Health Provider Directory to refer clients to Native American behavioral health professionals.
  • OCHIN Partner — Hosts the MyChart patient portal used by United Indian Health Services for telehealth and patient access.
  • Partnership HealthPlan of California Partner — Provides Non-Medical and Non-Emergency Medical Transportation services for UIHS patients.
  • Potawot Health Village Partner — Main clinic site offering comprehensive medical, dental, and behavioral health services
  • Redwood Coast Transit Partner — Provides transportation for UIHS patients traveling to medical appointments on Tuesdays and Thursdays.
  • Two Feathers Partner — Connects Native youth to Two Feathers for individual counseling, cultural programming, and equine therapy.