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PSA BEHAVIORAL HEALTH AGENCY

PHOENIX, AZ · EIN 860220306 · Form 990 · FY2021 · NTEE P200 · Human Services · Large ($10M-$50M) · www.resilienthealthaz.org
revenue
$15.6M
expenses
$17.6M
net assets
$4.0M
employees
234
volunteers
7
program ratio
93%
mission · from form 990

WE ARE A RESILIENCY BUILDING COMPANY WHOSE PURPOSE IS TO UNLEASH THE POWER OF OUR EMPLOYEES TO... WE ARE A RESILIENCY BUILDING COMPANY WHOSE PURPOSE IS TO UNLEASH THE POWER OF OUR EMPLOYEES TO CREATE A RESILIENT WORLD, ONE PERSON AT A TIME.

profile · synthesized from sources

PSA Behavioral Health Agency, operating as Resilient Health, provides scientifically-based mental health, addiction, trauma, wellness, and integrated primary care services to children, adults, and families across Arizona. The organization focuses on building resilience through various therapeutic programs and support services.

irs program accomplishments · form 990 part iii · fy2021

what they reported doing

Program narrative the organization filed with the IRS. Ordered by program spending.

  1. #1 primary $604K
    HOUSING SERVICES: WE OFFER HOUSING PLACEMENT FOR INDIVIDUALS WITH A SERIOUS MENTAL ILLNESS (SMI), AS WELL AS AN ARRAY OF SUPPORTIVE AND EVIDENCED SERVICES FOCUSED ON BUILDING RESILIENCE, INCLUDING COUNSELING, PRE-JOB TRAINING, PERSONAL CARE ASSISTANCE, CONNECTION TO COMMUNITY RESOURCES, HEALTH PROMOTION, FAMILY SUPPORT, SELF-ADMINISTRATION OF MEDICATION AND INDEPENDENT LIVING SKILLS.
named programs · 10 · from sources

what they call their work

Adult Housing Support
Specialty housing support including Permanent Supportive Housing, Flex Care, and Temporary Living Programs to help adults obtain and maintain safe, affordable housing.
Autism Spectrum Services
Supports youth with autism spectrum disorder in building resilience and developing life and social skills through trauma-informed, engaging, and creative evidence-based practices.
Counseling
Group, individual, and family counseling for behavioral, mental health, and substance use challenges using a trauma-responsive approach for youth and adults.
Expressive Therapeutic Arts/Art Therapy
Group-based therapeutic arts and art therapy to strengthen social connection, life skills, and resilience through trauma-informed, evidence-based practices.
Family and Caregiver Support
Integrated family and caregiver support services available across all programs for families of youth and adults.
Psychiatric Care
Evaluations, diagnosis, and medication monitoring for adults and youth.
SMI Integrated Health Homes
Integrated behavioral and physical health care services for adults with serious mental illness.
Specialized Center for Psychosis
Comprehensive support for individuals experiencing psychosis, including counseling, psychiatric services, vocational and educational support, and family services; First Episode Psychosis program for ages 15-33.
Transition to Adult Services
Supports teens and young adults (ages 17-24) in transitioning to adulthood by improving emotional regulation, relationships, achievements, purpose, and healthy behaviors.
Traumatic Brain Injury
Counseling and coordination of care services for individuals suffering from traumatic brain injury.
activities · 8 groups

what they do

  • Outpatient Behavioral Health Services 5 activities
    • Integrated Health Home for Serious Mental Illness
      Delivers integrated behavioral and physical health care services for adults with serious mental illness, ensuring comprehensive support for their well-being.
    • Integrated Health Home for Serious Mental Illness
      Delivers integrated behavioral and physical health care services for adults with serious mental illness, including psychiatric evaluations, diagnoses, and medication monitoring.
    • Outpatient Mental Health and Addiction Services
      Provides a range of outpatient mental health and addiction services, including counseling, psychiatric care, art therapy, autism spectrum services, psychosis support, family support, and traumatic brain injury services, for children, adults, and families across Arizona. Services are available in-person and via telehealth.
    • Outpatient Mental Health and Addiction Services
      Provides a range of outpatient mental health and addiction services, including counseling, psychiatric care, art therapy, and support for autism spectrum disorder, psychosis, and traumatic brain injury, delivered in-person and via telehealth to children, adults, and families across Arizona.
    • Outpatient Mental Health and Addiction Treatment
      Provides outpatient mental health and addiction services including individual, family, and group counseling, psychiatric care, medication monitoring, and trauma-responsive therapies for children, adults, and families across Arizona. Services are delivered in-person and via telehealth and are accessible to uninsured patients or those using Medicaid (AHCCCS), Medicare, or self-pay.
  • Sliding Scale and Insurance-Supported Health Services 3 activities
    • Accessible Healthcare Services
      Accepts Medicaid (AHCCCS), Medicare plans, and self-pay for mental health and medical services, providing services without denying access based on ability to pay or insurance coverage, and offers Good Faith Estimates to uninsured patients.
    • Cost Transparency and Financial Access
      Ensures access to care regardless of insurance or ability to pay by accepting Medicaid (AHCCCS), Medicare, CHIP, and self-pay, and by providing Good Faith Estimates of costs to uninsured patients or those opting out of insurance billing.
    • Financial Accessibility for Services
      Accepts Medicaid (AHCCCS), Medicare plans, and self-pay, and provides services without denying access based on ability to pay or insurance coverage, offering Good Faith Estimates to uninsured patients.
  • Transitional and Permanent Supportive Housing 3 activities
    • Adult Housing Support Services
      Provides specialty housing support services for adults, including Permanent Supportive Housing, Flex Care, and Temporary Living Programs, to help them find, obtain, and maintain safe and affordable housing.
    • Housing Support Services
      Provides specialty housing support services for adults, including Permanent Supportive Housing, Flex Care, and Temporary Living Programs, to help them find, obtain, and maintain safe, affordable housing.
    • Housing Support Services for Adults
      Offers specialty housing support to help adults with behavioral health conditions find, obtain, and maintain safe, affordable housing through Permanent Supportive Housing, Flex Care, and Temporary Living Programs.
  • Youth Foster Care Transition Support 3 activities
    • Transition Support for Youth and Young Adults
      Supports teens and young adults (ages 17–24) in transitioning to adulthood by improving emotional regulation, strengthening relationships, building on achievements, and developing healthy behaviors and life purpose.
    • Transition to Adulthood Program
      Supports teens and young adults aged 17–24 in their transition to adulthood by fostering emotional regulation, strengthening relationships, and developing healthy behaviors.
    • Transition to Adulthood Program
      Supports teens and young adults aged 17–24 in their transition to adulthood by fostering emotional regulation, strengthening relationships, and developing healthy behaviors and life skills.
  • Integrated Primary and Behavioral Health Care 1 activity
    • Integrated Behavioral and Physical Health Care
      Provides integrated behavioral and primary medical care for adults with serious mental illness, including through an Integrated Health Home model, combining psychiatric and physical health services to improve overall wellness.
  • Trauma-Informed Training and Professional Consultation 1 activity
    • Therapeutic Arts and Creative Interventions
      Delivers group-based therapeutic arts and art therapy for youth and adults to enhance social connection, life skills, and resilience using trauma-informed, evidence-based practices.
  • Peer Support & Wellness for Neurological Injuries 1 activity
    • Traumatic Brain Injury (TBI) Services
      Provides counseling and care coordination for individuals with traumatic brain injury, supporting recovery and functional improvement.
  • Uncategorized 3 activities
    • Family and Caregiver Support
      Integrates support for families and caregivers into care plans for youth and adults across all programs.
    • Family and Caregiver Support Integration
      Integrates family and caregiver support into treatment plans across all programs for youth and adults, ensuring holistic care that includes the individual’s support network.
    • Specialty Therapeutic Programs for Autism and Psychosis
      Offers evidence-based, trauma-informed programs for youth with autism spectrum disorder and individuals experiencing psychosis, including the First Episode Psychosis program for ages 15–33. Services include skill-building, counseling, psychiatric support, family involvement, and educational/vocational assistance to improve functioning across home, school, and community settings.
financials · form 990 · fy2021
revenue
Total revenue$15.60M
Contributions & grants$2.29M15%
Program service revenue$13.06M84%
Investment income$5K0%
Other revenue$249K
expenses
Total expenses$17.57M
Program expenses93%
Admin / overhead7%
Fundraising0%
Salaries & benefits$11.40M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$11.93M
Cash$6.15M
Investments$180K
Liabilities$7.97M
Net assets$3.96M
Liquid reserves4.3 mo
3 years on record · 2019–2021 · YoY revenue -2.7%
leadership · form 990 part vii · fy2021

who runs it

paid leadership · 7
NameTitleHours/wkCompensation
DR RANDY BRAZIE CHIEF MEDICAL OFFICER 40 $315K
LAWRENCE VILLANO CHIEF EXECUTIVE OFFICER 40 $232K
ANTHONY KIMANI RESILIENCY PRACTITIONER 40 $202K
AMBER LEONHART RESILIENCY PRACTITIONER 40 $196K
CONNIE SVALENG CHIEF FINANCIAL OFFICER 40 $179K
KEVIN ECCLESTON CHIEF STRATEGY OFFICER 40 $173K
NICOLE LYONS INTEGRATED MEDICAL DIRECTOR 40 $166K
board members · 7
  • CHARLES SCHULTZ — PRESIDENT
  • CHRIS SANTONE — DIRECTOR
  • DIANNE MCCALLISTER — SECRETARY
  • JAMES BARASH — TREASURER
  • MARVIN RUTH — DIRECTOR
  • ROBIN TRUSH — VICE PRESIDENT
  • SHAWN EMMONS — DIRECTOR
relationships · 3

who they work with

  • Presbyterian Service Agency Network — Original name of the organization when founded in 1971; evolved into Resilient Health
  • Resilient Health Partner — PSA BEHAVIORAL HEALTH AGENCY operates under the name Resilient Health
  • Resilient Health Partner — PSA BEHAVIORAL HEALTH AGENCY operates under the name Resilient Health and delivers behavioral health services under this brand.