activities · 40
what they do
direct service · 38
- 24/7 Crisis Intervention ServicesOperates a 24/7 crisis department available by phone or walk-in, including a Crisis Stabilization Unit offering up to 23 hours and 59 minutes of intensive support, and provides safety planning post-crisis by coordinating with natural support systems.
- 24/7 Crisis ServicesOperates a 24/7 crisis department available by phone or walk-in for individuals experiencing mental health crises, and a 24/7 Crisis Stabilization Unit providing intensive support for up to 23 hours and 59 minutes.
- Adult Behavioral Health Services Substance Use Disorder TreatmentProvides individualized behavioral health treatment planning for adults aged 18 and over, including outpatient mental health counseling and an Assertive Community Treatment (ACT) team.
- Adult Behavioral Health ServicesProvides individualized behavioral health treatment planning for adults aged 18 and over, including outpatient mental health counseling, and operates an Assertive Community Treatment (ACT) team and a Dialectical Behavioral Therapy (DBT) Program.
- Assertive Community Treatment (ACT) Team Assertive Community Mental Health ServicesOperates an Assertive Community Treatment (ACT) team composed of a registered nurse, therapist, care manager, vocational specialist, and peer support specialists to support adults with serious mental illness.
- Behavioral Assessment and Intervention Applied Behavior Analysis (ABA) TherapyConducts Functional Behavior Assessments and develops Behavior Treatment Plans for members with high behavioral needs, provides brief behavioral consultation for low behavioral needs, and delivers caregiver training on behavioral strategies.
- Behavioral Consultation and Caregiver Training Habilitation & Life Skills TrainingProvides brief behavioral consultation for members with low behavioral needs, delivers caregiver training on behavioral strategies, and offers one-on-one skill development training to improve social, safety, independent living, self-management, conflict resolution, and problem-solving skills.
- Behavioral Consultation and Skill Development Applied Behavior Analysis (ABA) TherapyConducts Functional Behavior Assessments and develops Behavior Treatment Plans, provides brief behavioral consultation, delivers caregiver training on behavioral strategies, and offers one-on-one skill development training to members.
- Child and Family Behavioral Health Services Child & Youth Outpatient Mental Health ServicesProvides comprehensive behavioral healthcare services to individuals from birth through adulthood, with specialized services for children from birth to 5 years of age (family support, developmental assessments, therapy, care coordination) and children ages 6–18 (skill development, healthy decision-making in home, school, and office settings).
- Child and Family Behavioral Health Services Child & Youth Outpatient Mental Health ServicesProvides comprehensive behavioral health services to children from birth through adulthood (up to age 21), including family support, developmental assessments, therapy, care coordination, and skill development in home, school, and office settings.
- Community Mental Health Center OperationsOperates as a licensed and accredited community mental health center providing a full range of behavioral health services in Flagstaff and surrounding Northern Arizona communities, including outpatient counseling and inpatient psychiatric hospitalization.
- Comprehensive Behavioral Health Services for Children and Families Child & Youth Outpatient Mental Health ServicesProvides behavioral health services to individuals from birth through age 21, including family support, developmental assessments, therapy, care coordination, and school consultation services; has served children and families continuously since 1977.
- Crisis Intervention and StabilizationOperates a 24/7 crisis department available by phone or walk-in for individuals experiencing mental health crises, and a 24/7 Crisis Stabilization Unit providing intensive support and safety planning.
- Crisis Intervention and StabilizationOperates a 24/7 crisis department available by phone or walk-in and a 24/7 Crisis Stabilization Unit for individuals experiencing mental health crises, providing intensive support and creating safety plans post-crisis.
- Dialectical Behavioral Therapy (DBT) ProgramImplements a Dialectical Behavioral Therapy (DBT) Program facilitated by staff trained through a two-year intensive program with the Dr. Marsha Linehan Behavioral Tech Team; offers DBT groups for enrolled youth.
- Dialectical Behavioral Therapy (DBT) ProgramImplements a Dialectical Behavioral Therapy (DBT) Program facilitated by staff who completed intensive training with the Dr. Marsha Linehan Behavioral Tech Team.
- Emergency Psychiatric Hospital Services Crisis Residential & Peer Respite CareOperates a 16-bed emergency psychiatric hospital for adults requiring evaluation, medication stabilization, or emergency psychiatric care, providing short-term stabilization with an average length of stay of 3 to 5 days.
- Emergency Psychiatric Hospital Services Crisis Residential & Peer Respite CareOperates a 16-bed emergency psychiatric hospital for adults requiring evaluation, medication stabilization, or emergency psychiatric care, providing short-term stabilization with provider assessments within 24 hours and follow-up care coordination.
- Emergency Psychiatric Hospital Services Crisis Residential & Peer Respite CareOperates a 16-bed emergency psychiatric hospital for adults requiring evaluation, medication stabilization, or emergency psychiatric care, providing short-term stabilization with an average length of stay of 3 to 5 days and ensuring follow-up care within one week of discharge.
- Emergency Psychiatric Hospitalization Crisis Residential & Peer Respite CareOperates a 16-bed emergency psychiatric hospital for adults requiring evaluation, medication stabilization, or emergency care, with an average length of stay of 3 to 5 days; conducts provider assessments within 24 hours of admission and schedules follow-up care within one week of discharge.
- Individualized Behavioral Health Treatment PlanningProvides individualized behavioral health treatment planning for adults aged 18 and over, including Functional Behavior Assessments and Behavior Treatment Plans for those with high behavioral needs.
- Integrated Primary Care ServicesProvides primary care medical services through an Integrated Care Clinic staffed by licensed Primary Care Nurse Practitioners.
- Integrated Primary and Behavioral Healthcare Integrated Behavioral Health ServicesProvides integrated primary care medical services through an Integrated Care Clinic staffed by licensed Primary Care Nurse Practitioners, alongside outpatient psychiatric services including regular appointments and medication management, and on-site pharmacy services.
- On-Site Pharmacy Services Community Pharmacy ServicesOffers on-site pharmacy services through a partnership with Genoa to fulfill members' medication needs.
- Outpatient Nursing ClinicOperates an outpatient nursing clinic that monitors vital signs, blood pressure, and conducts lab draws for medication monitoring, including a walk-in clinic twice a week.
- Outpatient Nursing Clinic ServicesOperates an outpatient nursing clinic that monitors vital signs, blood pressure, conducts lab draws for medication monitoring, and hosts a walk-in clinic twice a week to support medication management.
- Outpatient Psychiatric Services Outpatient Mental Health CounselingProvides outpatient psychiatric services including regular appointments and medication management for adults and children.
- Post-Crisis Safety Planning Domestic & Sexual Violence Crisis SupportCreates safety plans post-crisis by identifying natural support systems and coordinating with family and friends.
- Residential and Outpatient Substance Use Treatment Substance Use Disorder TreatmentProvides individualized residential rehabilitation and outpatient substance use treatment for adults, including evening group therapy using the Matrix Model and community outings to support recovery.
- School Behavioral Consultation ABA-Based Behavioral Consultation ServicesProvides school consultation services including behavioral needs assessments, environmental evaluations, and training on behavioral principles upon request from schools or school districts.
- School-Based Behavioral Consultation ABA-Based Behavioral Consultation ServicesProvides school consultation services, including behavioral needs assessments, environmental evaluations, and training on behavioral principles, upon request from schools or school districts.
- Skill Development Training Independent Living Skills TrainingProvides one-on-one skill development training to members to improve social, safety, independent living, self-management, conflict resolution, and problem-solving skills.
- Substance Use Disorder Treatment Substance Use Disorder TreatmentProvides individualized residential rehabilitation and evening outpatient group therapy sessions using the Matrix Model for adults diagnosed with substance use disorders, including community outings to support healthy and sober engagement.
- Substance Use Disorder Treatment Substance Use Disorder TreatmentProvides individualized residential rehabilitation and evening outpatient group therapy sessions using the Matrix Model for adults with substance use disorders, including community outings to support healthy and sober engagement.
- Therapeutic and Skills-Based Youth Groups Trauma-Informed Counseling for Youth & FamiliesOffers therapeutic and skills-based groups for enrolled youth, covering topics such as DBT, gardening, mindfulness, kinship support, anime, dance, hiking, and sustainability.
- Youth Transition-to-Adulthood SupportProvides transition-to-adulthood support for youth aged 16 to 21, including skills training, vocational rehabilitation, therapy, and therapeutic groups focused on healthy engagement and development.
- Youth Transition-to-Adulthood SupportProvides transition-to-adulthood support for youth aged 16 to 21, including skills training, vocational rehabilitation, and therapy.
- Youth Transition-to-Adulthood SupportOffers transition-to-adulthood support for youth aged 16 to 21, including skills training, vocational rehabilitation, therapy, and therapeutic and skills-based groups.
capacity building · 2
- Peer Support Specialist Training Peer Support Certification TrainingOffers a 48-hour Peer Support Training curriculum to prepare individuals for state certification as Peer Support Specialists in Arizona.
- Peer Support Specialist Training Peer Support Certification TrainingOffers a 48-hour Peer Support Training curriculum to train and prepare individuals for state certification as Peer Support Specialists in Arizona.
strategies · 23
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Accessible and Affordable Care access_to_careThe organization ensures access to behavioral health services by accepting various insurance plans and offering a sliding fee scale based on income and family size for those unable to pay.
- Accessible and Equitable Service Access sliding_fee_scaleEnsures broad access to behavioral health services regardless of ability to pay by accepting public insurance (e.g., AHCCCS), federal funding, and implementing a sliding fee scale based on income and family size.
- Applied Behavior Analysis (ABA) applied_behavior_analysisThe organization delivers applied behavior analysis (ABA) interventions based on the science of behavior, using a collaborative model that integrates input from members, families, and treatment teams.
- Applied Behavior Analysis (ABA) applied_behavior_analysisThe organization utilizes applied behavior analysis (ABA) interventions, based on the science of behavior, delivered through a collaborative model involving members, families, and treatment teams for children and families.
- Community-Based and Accessible Care community-based_careThe organization operates as a community-based mental health center, providing services in the least restrictive environment possible, and ensures accessibility through a sliding fee scale and acceptance of various insurance plans.
- Community-Based and Accessible Services community-based_careThe organization provides services in the least restrictive environment, including home, school, and community settings, and ensures accessibility through a sliding fee scale, acceptance of various insurance, and operating as a community-based mental health center.
- Community-Based and Least Restrictive Care community-based_careThe organization provides mental health services within the community, delivering care in the least restrictive environment possible, including home, school, and community settings, to ensure accessibility and cost-effectiveness.
- Community-Based, Client-Centered Care Delivery assertive_community_treatmentDelivers wraparound, individualized behavioral health services in community settings—including homes, schools, and therapeutic environments—using peer support specialists, strengths-based approaches, and patient-centered goal setting to promote recovery, dignity, and reintegration.
- Continuing Care Planning continuing_careThe organization uses case management to develop continuing care plans that facilitate the transition of individuals from residential to outpatient treatment, ensuring ongoing support.
- Continuing Care Planning for Substance Use Disorders continuing_care_planningThe organization uses case management to develop continuing care plans that facilitate the transition of individuals from residential to outpatient treatment for substance use disorders.
- Crisis Intervention and Stabilization crisis_stabilizationThe organization provides clinical assessments to determine appropriate levels of care during mental health crises, offers short-term crisis stabilization focused on symptom reduction, and provides 24-hour psychiatric care in a structured environment to support stabilization.
- Crisis Intervention and Stabilization crisis_interventionThe organization provides clinical assessments during mental health crises to determine appropriate levels of care, offers short-term crisis stabilization focused on symptom reduction, and provides 24-hour structured psychiatric care for stabilization.
- Crisis Intervention and Stabilization crisis_interventionThe organization provides short-term crisis stabilization focused on symptom reduction and care planning, conducts clinical assessments to determine appropriate levels of care during mental health crises, and offers 24-hour psychiatric care in a structured environment.
- Crisis Intervention and Stabilization short_term_crisis_stabilizationProvides short-term, structured psychiatric care during mental health crises, using clinical assessments to determine appropriate levels of care and developing stabilization and continuing care plans to prevent recurrence and support transition to ongoing treatment.
- Evidence-Based Practices evidence-based_practiceThe organization utilizes a variety of evidence-based practices and programming, including CBT, ACT, EMDR, mindfulness, relaxation training, and the Matrix Model, to support treatment goals and enhance client outcomes for behavioral health and substance use disorders.
- Evidence-Based Practices evidence-based_practiceThe organization utilizes a range of evidence-based practices, including CBT, ACT, EMDR, mindfulness, relaxation training, and the Matrix Model, to support treatment goals and enhance client outcomes for behavioral health and substance use disorders.
- Evidence-Based Treatment Framework evidence_based_treatmentUtilizes clinically validated therapeutic modalities such as CBT, ACT, EMDR, mindfulness, relaxation training, and the Matrix Model across outpatient, residential, and crisis settings to ensure effective, science-driven interventions for mental health and substance use disorders.
- Integrated Care Model integrated_care_modelCoordinates medical, psychiatric, and behavioral health services through interdisciplinary collaboration to provide holistic care that addresses both physical and mental health needs in the least restrictive, most effective setting.
- Integrated and Coordinated Care integrated_care_modelThe organization integrates physical and mental health services, coordinates psychiatric care through interdisciplinary collaboration, and uses an interdisciplinary team approach to deliver individualized behavioral healthcare. This includes coordinating with multiple agencies and meeting clients in their environment to holistically address needs.
- Patient-Centered and Collaborative Treatment Planning patient_centered_careThe organization employs a patient-centered and collaborative approach to develop individualized treatment plans, involving members, families, and treatment teams to establish mutually agreed-upon goals for recovery and community reintegration.
- Patient-Centered and Individualized Care patient_centered_careThe organization employs a patient-centered approach, developing individualized treatment plans with mutually established goals, and using strengths-based approaches to support recovery and community reintegration.
- Patient-Centered and Individualized Treatment Planning patient_centered_careThe organization employs a patient-centered approach, developing collaborative and individualized treatment plans with members, families, and treatment teams, with mutually established goals to support recovery and community reintegration.
- Peer-Led Recovery Support peer_supportThe organization integrates lived experience into care by utilizing certified Peer Support Specialists who have personal recovery experience to support individuals in their recovery journey.
named programs · 16
what they call their work
Adult Mental Health
Provides counseling, case management, and therapy for various mental health disorders including depression, anxiety, trauma, and PTSD, utilizing evidence-based practices like EMDR, CBT, and ACT.
Adult Mental Health Services
Outpatient therapy and case management for adults 18+ with mental health conditions including depression, anxiety, trauma, and PTSD using evidence-based practices such as CBT, ACT, EMDR, and mindfulness
Applied Behavior Analysis (ABA)
Behavior intervention services based on the science of behavior, delivered collaboratively with members, families, and treatment teams
Assertive Community Treatment (ACT)
Provides intensive wrap-around treatment for individuals with serious mental illness who do not benefit from traditional outpatient services, focusing on areas like work, social relationships, and physical health.
Assertive Community Treatment (ACT) Team
Intensive wrap-around treatment for individuals with Serious Mental Illness who do not benefit from traditional outpatient services; includes nursing, therapy, care management, vocational support, and peer specialists providing services in the community
Children & Families Services
Behavioral health services for youth birth to 21 years and their families using evidence-based interventions
Children & Their Families Services (CFS)
Provides a wide range of evidence-based services for members from birth to 21 years of age to help overcome challenging situations.
Crisis Services
24-hour crisis hotline and emergency evaluation services for individuals experiencing psychiatric crises, suicidal ideation, or danger to self/others
Dialectical Behavioral Therapy (DBT) Program
DBT Skills Groups and therapy for emotional regulation, distress tolerance, interpersonal effectiveness, and mindfulness; led by staff trained by Dr. Marsha Linehan’s Behavioral Tech Team
Inpatient Psychiatric Services (PAC Unit)
16-bed emergency psychiatric hospital for adults needing evaluation, medication stabilization, and crisis intervention including involuntary hospitalization under Title 36; average stay 3-5 days
Inpatient Psychiatric Services (Psychiatric Acute Care Unit - PAC)
A 16-bed emergency psychiatric hospital offering evaluation, medication stabilization, and emergency psychiatric care for adults, including involuntary hospitalization.
Integrated Care
On-site pharmacy services through Genoa, a QoL Healthcare Company, to support medication access and adherence for members
Outpatient Psychiatric Services
Psychiatric evaluation, medication management, and monitoring by psychiatric providers working in coordination with therapy and care management teams
Peer Support Services
Support provided by certified Peer Support Specialists with lived experience of mental illness and recovery; includes Peer Support Training program for community members
Serious Mental Illness (SMI) Services
Offers specialized services for individuals with Serious Mental Illness, including diagnosis determination, assertive community treatment, and dialectical behavioral therapy groups.
Substance Use Treatment
Residential and outpatient treatment for substance use disorders using evidence-based models including the Matrix Model and Acceptance and Commitment Therapy; includes case management and continuing care planning
relationships · 31
who they work with
- A.R.S. Title 36 Government — Follows Arizona state law for involuntary psychiatric evaluation and commitment procedures.
- AA (Alcoholics Anonymous) Partner — Coordinates residential treatment outings to AA meetings as part of recovery programming.
- AHCCCS Government — Provides coverage for services offered by The Guidance Center.
- Arizona Department of Health Services Government — Licenses The Guidance Center through its Office of Behavioral Health Licensure and Department of Health Services.
- Arizona Early Intervention Program Partner — Works with AzEIP to support infants and toddlers with developmental needs.
- Beth Otterstein, NP Partner — Director on the Board of The Guidance Center
- CFT/ART teams Partner — Collaborates with CFT/ART teams in the delivery of ABA services.
- Christopher Linskey, MD Partner — Medical Director at The Guidance Center
- Coconino County Detention Facility Partner — Collaborates with The Guidance Center's Crisis Department in responding to mental health crises.
- Department of Child Safety Partner — Collaborates with DCS to meet the needs of children and families.
- Department of Developmental Disabilities Partner — Partners with DDD to coordinate care for children with developmental disabilities.
- Devon Forrest, MBA, MA Partner — Chief Executive Officer of The Guidance Center
- Dr. Marsha Linehan Behavioral Tech Team Partner — Provided two-year intensive training in Dialectical Behavioral Therapy to Guidance Center staff.
- Flagstaff Medical Center Partner — Collaborates with The Guidance Center's Crisis Department in responding to mental health crises.
- Genoa Partner — Partnership to provide on-site pharmacy services for members.
- Genoa, a QoL Healthcare Company Partner — On-site pharmacy partner that fulfills all medication needs for The Guidance Center's members.
- Guardian Partner — Collaborates with The Guidance Center's Crisis Department in responding to mental health crises.
- Jon Perez, Ph.D. Partner — Board President of The Guidance Center
- Judy Marfechuk Partner — Board Treasurer of The Guidance Center
- Kerry Blume Partner — Director on the Board of The Guidance Center
- Law Enforcement Partner — Collaborates with The Guidance Center's Crisis Department in responding to mental health crises.
- Michael Kuzmin, MPA Partner — Chief Financial Officer of The Guidance Center
- Nathan Jones, J.D., C.H.C., MBA Partner — Board Secretary and Chief Compliance Officer of The Guidance Center
- Sabina Bomba, RN Partner — Director of Nursing at The Guidance Center
- Stephanie Babbitt, Ph.D. Partner — Chief Clinical Officer of The Guidance Center
- Substance Abuse Prevention and Treatment (SAPT) Block Grant Government — Funds services provided by The Guidance Center.
- Terros Partner — Collaborates with The Guidance Center's Crisis Department in responding to mental health crises.
- The Joint Commission Government — Licenses and accredits The Guidance Center for behavioral health services.
- juvenile Probation Partner — Collaborates with JPO to serve youth involved in the juvenile justice system.
- pediatrician offices Partner — Coordinates with pediatricians to support child health and development.
+ 1 more