named programs · 11 · from sources
what they call their work
Cardiology
Specialized care for heart-related conditions.
Emergency & Urgent Care
Provides immediate medical attention for life-threatening emergencies and urgent conditions across hospitals in California, Nevada, and Arizona.
Emergency Care
Provides treatment for life-threatening conditions including chest pain, difficulty breathing, and severe injuries at hospitals across California, Arizona, and Nevada
Financial Assistance Policy
Offers free and discounted care to families in need and helps uninsured patients apply for government or private insurance.
My Portal by Dignity Health
Online patient portal allowing users to manage appointments, view medical records, communicate with care teams, and pay bills
Neurology
Specialized care for neurological conditions.
Oncology
Specialized care for cancer treatment.
Orthopedics
Specialized care for musculoskeletal conditions.
Urgent Care
Immediate medical care for non-life-threatening conditions at over 400 care centers
Video Visits
Virtual appointments with healthcare providers for non-emergency medical needs, accessible from home via internet-enabled devices
Women's Health
Specialized healthcare services for women.
activities · 11
what they do
direct service · 11
- Bariatric surgery program Obesity & Diabetes Weight ManagementPerforms weight loss surgeries that result in significant patient health improvements, including resolution of comorbidities such as diabetes, high blood pressure, and chronic pain.
- Digital patient experience platformWill launch a reimagined digital platform in late May 2026 that dynamically adapts to user needs in real time and delivers localized healthcare content.
- Emergency Medical Screening Sliding Fee Scale Healthcare ServicesConducts medical screening exams in emergency rooms for all patients, regardless of ability to pay, ensuring access to emergency care.
- Emergency medical screening Sliding Fee Scale Healthcare ServicesConducts medical screening exams in emergency rooms for all patients, regardless of insurance status or ability to pay, as part of emergency care services.
- Extracorporeal Life Support (ECLS) Care Advanced Cardiovascular InterventionsDelivers critical care using extracorporeal life support (ECLS) for patients with severe respiratory or cardiac failure, such as those affected by H1N1, supporting recovery and rehabilitation.
- Extracorporeal life support (ECLS) critical care Advanced Cardiovascular InterventionsProvides advanced critical care using extracorporeal life support (ECLS) for patients with life-threatening respiratory or cardiac conditions, enabling recovery and return to mobility.
- Hospital and Care Center Operations Comprehensive Hospital-Based Specialty CareOperates more than 40 hospitals and 400 care centers across Arizona, California, and Nevada, delivering a broad range of healthcare services.
- Operation of hospitals and care centers Comprehensive Hospital-Based Specialty CareOperates more than 40 hospitals and 400 care centers across Arizona, California, and Nevada, delivering a broad range of medical services.
- Virtual Healthcare Appointments Telehealth Consultations & Virtual CareProvides secure, live video appointments with healthcare providers for everyday medical needs and pharmacy follow-ups, serving as an alternative to in-person clinic visits.
- Virtual healthcare appointments Telehealth Consultations & Virtual CareProvides secure, live video appointments with healthcare providers for everyday medical needs, pharmacy follow-ups, and other non-emergency care, serving as an alternative to in-person clinic visits.
- Weight Loss Surgery Program Obesity & Diabetes Weight ManagementPerforms weight loss surgeries that result in significant patient health improvements, including resolution of conditions such as diabetes and hypertension.
strategies · 11
how they think
Theories of action extracted from this org's own source material. Click any approach shared with other orgs to see the full field.
- Financial assistance and equitable billing practices financial_assistance_policy unique to this orgSupports access to care for low-income and uninsured patients through free/discounted care, insurance application assistance, and a billing policy that prioritizes insurance claims before patient balance.
- Financial assistance and insurance-first billing financial_assistance_policy unique to this orgSupports affordability by billing insurance first, offering free or discounted care to low-income and uninsured patients, and assisting with insurance applications to minimize patient financial burden.
- Patient-centered care integrating technology and compassion patient-centered_care unique to this orgDelivers health services using a patient-centered model that combines medical technology with compassionate, respectful care—termed "humankindness"—to improve care experiences and access.
- Patient-centered digital experience design patient-centered digital design unique to this orgDesigns digital platforms and tools around user needs to improve access to health information, services, and care connections, including a centralized portal for managing health between appointments.
- Patient-centered, compassionate care model compassionate_care_model unique to this orgDelivers health services using a philosophy of compassion, respect, and humankindness, integrating medical technology with human-centered care to improve patient experience.
- Separate physician and hospital billing system separate_physician_hospital_billing unique to this orgOperates under a billing structure that reflects the independent status of physicians and hospitals, resulting in separate bills and billing offices.
- Telehealth delivery via secure video visits telehealth_delivery unique to this orgProvides virtual care through scheduled, encrypted video visits to increase accessibility and convenience while ensuring patient privacy and compliance with HIPAA regulations.
- Telehealth delivery via secure video visits telehealth_delivery unique to this orgUses scheduled, encrypted video visits to provide convenient and accessible remote consultations while ensuring patient privacy and compliance with HIPAA regulations.
- Transparent physician-hospital billing structure separate_physician_hospital_billing unique to this orgCommunicates clearly that physicians operate independently from hospitals and use separate billing processes, improving transparency and patient understanding of medical bills.
- Universal access to emergency medical screening universal_medical_screening unique to this orgGuarantees access to emergency care by providing medical screening exams to all patients regardless of ability to pay, in alignment with legal and ethical standards of care.
- Universal access to emergency medical screening universal_medical_screening unique to this orgGuarantees access to emergency care by providing medical screening exams to all patients regardless of ability to pay.
financials · form 990 · fy2020
the money
revenue
Total revenue$34.71M
Contributions & grants$00%
Program service revenue$00%
Investment income$34.71M100%
Other revenue$0
expenses
Total expenses$1.19M
Program expenses78%
Admin / overhead22%
Fundraising0%
Salaries & benefits$0
Grants paid out$0
Largest expense lineFacilities
balance sheet
Total assets$0
Cash$14.71M
Investments$413.08M
Liabilities$398.45M
Net assets$0
Liquid reserves4306.8 mo
2 years on record · 2019–2020 · YoY revenue +4.7%
leadership · form 990 part vii · fy2020
who runs it
paid leadership · 6
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| LLOYD H DEAN | PRESIDENT/ CEO | 2 | $14.65M |
| DANIEL J MORISSETTE CPA | SEVP, CHIEF FINANCIAL OFFICER | 2 | $3.73M |
| MITCH MELFI ESQ JD | SECRETARY/CHIEF LEGAL OFFICER | 2 | $2.15M |
| STATE STREET | FORMER INSTITUTIONAL TRUSTEE (THRU 4/2020) | 0 | $1.69M |
| PHIL FOSTER | SVP, CHIEF RISK OFFICER | 15 | $1.14M |
| TERESA M KIELHORN | FORMER OFFICER (VP RISK SERVICES) | 0 | $632K |
board members · 1
- NORTHERN TRUST — INSTITUTIONAL TRUSTEE
relationships · 3
who they work with
- CommonSpirit Network — Dignity Health is a member of CommonSpirit, a network that unifies its digital presence under commonspirit.org.
- CommonSpirit Health Network — Dignity Health is part of CommonSpirit Health, a larger health system.
- Zoom Partner — Uses Zoom's encrypted video platform for HIPAA-compliant video visits.