activities · 34
what they do
direct service · 30
- Avian Protection and Mitigation Avian Protection and Raptor ConservationModifies construction standards to include raptor protection on new utility structures, retrofits older poles after avian incidents, uses nesting deterrents, and relocates active bird nests to protect avian populations from utility infrastructure hazards.
- Avian Protection and Wildfire Mitigation Avian Protection and Raptor ConservationImplements avian protection measures including raptor-safe construction standards on new utility structures, retrofitting older poles after incidents, using nesting deterrents, and relocating active nests when necessary in partnership with rehabilitators. Also conducts wildfire mitigation through vegetation management, asset inspections, equipment upgrades, community outreach, and technological improvements to reduce ignition risks.
- Charitable Trust Operation Electric Bill Round-Up ProgramOperates a charitable trust that collects rounded-up electric bill contributions from members to fund charitable projects within the service area.
- Charitable Trust and Community Giving Electric Bill Round-Up ProgramOperates a charitable trust that collects voluntary, rounded-up contributions from members’ electric bills to fund community projects within the service area.
- Co-op Connections Discount Program Insurance and Discounted Financial Services for MembersOffers members discounts on health and wellness, travel and entertainment, safety and security, local and national deals, and insurance. Includes access to discounted theme park tickets and hotel stays with savings up to 60% at top-tier hotels.
- Electric Safety Outreach and Education Community Fire Safety EducationPartners with SafeElectricity.org to promote electrical safety among members, employees, and the public. Provides wildfire prevention and mitigation information via website and social media platforms including Facebook and Twitter.
- Electricity Distribution and Infrastructure Management Electric Power Generation and Transmission ServicesProvides electricity to more than 60,000 services across approximately 4,100–4,200 miles of energized distribution lines, maintaining 32 substations and a service area of over 5,700 square miles. Operates and maintains a fleet of 187 vehicles and employs 161 workers to support delivery and infrastructure needs.
- Electricity Distribution and Service Electric Power Generation and Transmission ServicesProvides electricity to over 60,000 services across approximately 4,100 miles of energized distribution lines, maintaining 32 substations and 187 fleet vehicles. This includes monthly meter reading, billing, and managing service connections and disconnections.
- Electricity Safety PromotionPartners with SafeElectricity.org to promote the safe use of electricity among its members, employees, and the public.
- Energy Audits Energy Efficiency Audits & Management ProgramsProvides free energy audits to members upon request to help them identify ways to improve energy efficiency.
- Energy Efficiency Rebate Programs Weatherization and Energy Efficiency UpgradesOffers rebates for the installation of energy-efficient electric appliances, including $100 for electric storage water heaters and $500 for various all-electric and dual-fuel heat pump systems that meet specific efficiency standards.
- Energy Efficiency and Electrification Rebate Programs Weatherization and Energy Efficiency UpgradesOffers financial incentives for energy-efficient electric appliances, including $500 rebates for qualifying all-electric heat pump systems (package, split, and ductless), $200 for dual fuel systems, and $100 for electric storage water heaters meeting specific efficiency standards.
- Energy Mix Diversification Solar Energy Adoption & Grid IntegrationReduced coal-generated energy from over 80% in 2016 to 26% in 2024, while increasing natural gas to over 40.7%, hydropower to 6.3%, and solar to over 12% of its energy mix, including a second large solar field with battery backup.
- Energy Mix Transition and Renewable Energy Development Solar Energy Adoption & Grid IntegrationReduced coal-generated energy from over 80% in 2016 to 25.1% in 2018 and 26% in 2024, while increasing natural gas, hydro, and solar. Expanded solar production to over 12% by adding a second large solar field with battery backup and increased hydropower through new contracts, including from Hoover Dam.
- Free Energy Audits Energy Efficiency Audits & Management ProgramsProvides free energy audits upon request via phone or email to help members identify opportunities for energy savings and efficiency improvements.
- Member Account Management and Digital Services Mobile & Digital Banking ServicesOffers a mobile application that enables members to pay bills, manage accounts, and receive real-time notifications. Also provides online access to account information and transaction history.
- Member Billing and Payment Services Water Utility Bill Payment ProcessingReads meters and issues bills on a monthly cycle, offering online bill viewing and payment via credit card or bank account. Also imposes late charges, service disconnections, and additional deposits for overdue payments as specified in tariffs, and assesses fees for returned checks, failed drafts, and declined payments.
- Member Discount Programs Insurance and Discounted Financial Services for MembersOffers members discounts on health and wellness, travel, entertainment, safety, security, and insurance through the Co-op Connections program, including discounted theme park tickets and hotel accommodations.
- Membership Equity Allocation and RetirementAllocates annual surplus revenues to member accounts as Membership Equity, which is retired approximately 25 years after allocation via checks or bill credits, and processes claims for deceased members' equity.
- Membership Equity Allocation and RetirementAllocates annual surplus revenues to member accounts as Membership Equity, which is retired approximately 25 years later via checks or bill credits. Processes claims for deceased members through submission of an Estate Retirement Form and maintains records for former members to issue retirement payments.
- Online Account Management and Bill PaymentOffers a mobile application and online portal for members to pay bills, manage accounts, and receive real-time notifications, including viewing bills and making payments via credit card or bank account.
- Solar for Schools Initiative Solar Infrastructure InstallationInstalled solar shade structures at all area schools through the SSVEC Solar for Schools project, allowing schools to retain the electricity generated for their own use.
- Solar for Schools Project Solar Infrastructure InstallationInstalls solar shade structures at all area schools through the SSVEC Solar for Schools project, allowing schools to retain the produced electricity.
- Surge Protection Program Energy Efficiency Audits & Management ProgramsOffers a surge protection program with a 36-month lease, $79.95 start-up fee, and $8.95 monthly charge, including installation of a whole-house surge protection device at the meter and provision of four plug-in modules. Supports members through the claim process, removes and ships units when needed, and delivers starter kits upon installation.
- Surge Protection Program Energy Efficiency Audits & Management ProgramsOffers a surge protection program with a lease option, including installation of a whole-house surge protection device at the meter, four plug-in modules, and assistance with surge damage claims.
- Wildfire Mitigation and Prevention Wildfire Risk Mitigation & ResponseImplements wildfire mitigation programs, including vegetation management, asset inspection and maintenance, equipment upgrades, and community outreach, to reduce the potential for utility-caused ignitions.
- Youth Education and Scholarships Targeted Educational ScholarshipsSponsors six high school juniors annually for all-expense-paid trips to Washington, D.C., and awards thirty $3,000 scholarships annually to graduating high school seniors in its service area.
- Youth Engagement and Community PartnershipsParticipates in the Y.O.U.T.H. program developed by the Cochise County Sheriff's Department to support youth development and community engagement.
- Youth Program ParticipationParticipates in the Your Organization of Utilities To Help (Y.O.U.T.H.) program developed by the Cochise County Sheriff's Department.
- Youth and Education Support Programs Targeted Educational ScholarshipsSponsors six high school juniors annually for all-expense-paid trips to Washington, DC, and awards thirty $3,000 scholarships each year to graduating seniors in the cooperative’s service area.
advocacy · 2
- Avian Injury and Fatality Monitoring Avian Protection and Raptor ConservationParticipates in a voluntary federal program with the U.S. Fish & Wildlife Services to track power-related avian injuries and fatalities, aiming to develop prevention strategies.
- Avian Monitoring and Conservation Advocacy Avian Protection and Raptor ConservationParticipates in a voluntary federal program with U.S. Fish & Wildlife Services to monitor and track avian injuries and fatalities related to power infrastructure, using data to develop prevention strategies.
capacity building · 2
- Retailer Marketing SupportProvides free marketing to enrolled retailers and service providers by featuring them in bill inserts, cooperative newsletters, and Currents magazine.
- Retailer and Service Provider Marketing SupportProvides free marketing to enrolled retailers and service providers by featuring them in SSVEC bill inserts, cooperative newsletters, and Currents magazine.
strategies · 20
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Community-funded and member-directed philanthropy community_funded_trustSupports local charitable projects and educational initiatives through voluntary member contributions collected via bill round-ups and flexible giving, with retired equity directed by members to programs like scholarships via the SSVEC Foundation.
- Community-funded and member-directed philanthropy community_funded_trustSupports local charitable projects and educational initiatives through voluntary member contributions collected via bill round-ups and flexible giving, with options for members to direct retired equity to the SSVEC Foundation for scholarships and youth programs.
- Digital and accessible service delivery digital_service_deliveryEnhances member access and convenience through digital tools like mobile applications for account and billing management, while also offering in-person support for payment assistance and financial hardship cases.
- Digital and flexible service delivery for member support digital_service_deliveryProvides convenient access to account management through mobile applications and supports financially distressed customers with alternative payment arrangements, enhancing service accessibility and financial resilience.
- Equipment protection through layered surge solutions layered_surge_protectionProtects members' electronic equipment using a layered approach combining whole-house surge protection with plug-in modules and offering warranty-based repair or replacement for surge-damaged appliances and electronics.
- Incentive-based energy efficiency and conservation incentive-based_conservationEncourages reduced energy consumption through financial incentives such as rebates for energy-efficient appliances and comprehensive educational resources on efficient HVAC, appliances, and home energy use.
- Incentive-based energy efficiency and conservation incentive-based_conservationEncourages reduced energy consumption through financial incentives such as rebates for energy-efficient appliances and participation in the Touchstone Energy Home Program, combining economic benefits with environmental stewardship.
- Integrated environmental and safety stewardship integrated avian protectionAdvances environmental protection and public safety by integrating avian conservation into utility operations, implementing wildfire mitigation plans with adaptive management, and investing in renewable energy and battery storage with attention to cost, reliability, and safety.
- Layered surge protection with warranty-based coverage layered_surge_protectionProtects members' electronic equipment through a dual approach of whole-house and plug-in surge protection systems, backed by warranty-based repair or replacement for surge-damaged appliances and electronics.
- Member benefits and networked cooperative services member_benefits_modelStrengthens member engagement by offering discounted goods and services and by participating in a national network of electric cooperatives to expand access to shared benefits and resources.
- Member benefits and networked cooperative value-sharing member_benefits_modelStrengthens member engagement by offering discounted goods and services and by participating in a national network of electric cooperatives to expand access to shared benefits and resources.
- Member education and community safety outreach community education and awarenessBuilds community awareness and safety by providing educational resources on electrical safety for children and adults, promoting knowledge sharing through campaigns like “Teach Learn Care TLC,” and offering guidance on wildfire preparedness and surge protection.
- Member education and safety outreach community education and awarenessEnhances public safety and member understanding through educational resources on electrical safety, energy use, and emergency preparedness, delivered via digital tools, children's programs, and community messaging campaigns like “Teach Learn Care TLC.”
- Member-owned cooperative model with equity distribution member-owned cooperative modelOperates as a member-owned and member-driven cooperative, allocating financial surpluses as Membership Equity based on energy purchases, which is retired after a multi-year period, reinforcing democratic control and economic participation. Retained equity serves as internal capital for infrastructure and operations.
- Member-owned cooperative model with equity distribution member-owned cooperative modelOperates as a democratically controlled, member-owned cooperative that allocates financial surpluses as membership equity based on energy purchases, with capital credits retired after a multi-year period, using retained equity as internal financing for infrastructure and operations.
- Renewable energy development with reliability safeguards renewable_energy_developmentAdvances renewable energy adoption through customer-funded surcharges and plans for large-scale battery storage, while maintaining a commitment to cost-effectiveness, safety, and reliable power delivery.
- Renewable energy funding and development renewable_energy_fundingFunds renewable energy initiatives through a customer surcharge and plans to increase renewable energy capacity with large-scale battery storage, ensuring reliability, cost-effectiveness, and safety.
- Wildlife and wildfire risk mitigation through adaptive management adaptive managementIntegrates avian protection and wildfire mitigation into utility operations using a Wildfire Mitigation Plan with measurable goals, continuous evaluation, and community outreach to reduce environmental and public safety risks while ensuring reliable service.
- Youth development and leadership investment youth_developmentInvests in long-term community resilience by supporting youth through educational and leadership programs that prepare young people for future challenges.
- Youth development through educational investment youth_developmentInvests in long-term community resilience by supporting youth through educational and leadership programs, preparing young people for future challenges and fostering local talent.
named programs · 6
what they call their work
Avian Nesting Program
Voluntary federal partnership with U.S. Fish & Wildlife Services to monitor and reduce power-related avian injuries and fatalities.
Energy Efficiency Programs
Offers rebates and incentives for members who adopt energy-saving technologies and practices to reduce consumption and costs.
Operation Roundup
Voluntary program allowing members to round up their monthly electric bill to support local community organizations and individuals in need.
Power Protection Program
Lease-based surge protection program offering whole-house surge protection via a meter-attached device and plug-in modules for sensitive electronics, with repair or replacement warranty coverage.
Wildfire Mitigation Plan
Comprehensive strategy including vegetation management, asset inspection, equipment upgrades, and community outreach to reduce utility-caused wildfires and protect infrastructure in fire-prone areas.
Youth Programs
Includes Washington Youth Tour, SSVEC Scholarship Fund, and YES Fair to support youth development and education for high school students in the service area.
relationships · 16
who they work with
- Arizona Corporation Commission Government — State regulatory agency that has approved SSVEC's rules, regulations, and rates for electric service.
- Arizona Power Electric Cooperative Partner — Power supplier that is planning projects to increase the amount of power provided to SSVEC.
- Cochise County Sheriff's Department Partner — Participates in the Your Organization of Utilities To Help (Y.O.U.T.H.) program developed by the department.
- EFI Electronics Partner — Manufacturer of surge protection equipment; handles claims and provides warranty support for SSVEC's program.
- Energy Star Partner — Directs members to Energy Star for federal tax credit information on energy-efficient equipment.
- Hoover Power Partner — Supplier of hydroelectric power under new contracts increasing SSVEC's hydro power share.
- NISC Partner — Provider of the Smart Hub online payment system used by SSVEC for processing member bill payments.
- SSVEC Government — Administers the Operation Round-Up program and manages the Charitable Trust for distributing funds to local charitable projects.
- SSVEC Foundation Partner — Receives donated Membership Equity from members to fund scholarships and educational programs.
- SafeElectricity.org Partner — Partners to promote the safe use of electricity and is supported by the award-winning Safe Electricity program.
- TESCO Partner — Manufacturer of surge protection equipment; handles claims and provides warranty support for SSVEC's program.
- Touchstone Energy Partner — Collaborates with other Touchstone Energy cooperatives to promote energy efficiency.
- Touchstone Energy Cooperatives Network — SSVEC is a member of the Touchstone Energy cooperative network, participating in shared programs like Co-op Connections.
- U.S. Fish & Wildlife Services Government — Partner in a voluntary federal program to track power-related avian injuries and fatalities.
- U.S. Fish & Wildlife Services Government — Partnership through a voluntary federal program to track and prevent power-related avian injuries and fatalities.
- licensed rehabilitators in Tucson and Phoenix Partner — Collaborates with licensed wildlife rehabilitators to care for and release avian chicks when nest relocation is not possible.