activities · 29
what they do
direct service · 29
- Community Case Management Program Integrated Care & Case ManagementOperates a Community Case Management Program that addresses complex healthcare needs and provides disease management education and community resource referrals for at-risk and underinsured patients.
- Deliver perinatal and maternal health services Comprehensive Prenatal & Postpartum Support ServicesProvides early prenatal care, lactation education, mother-infant bonding support, and diabetes education through the Perinatal Services Program for low-income, uninsured, and underinsured pregnant women and teens.
- Deliver prenatal and perinatal care for underserved women and teens Comprehensive Prenatal & Postpartum Support ServicesProvides early prenatal care, lactation education, mother-infant bonding support, and diabetes education through the Perinatal Services Program for low-income, uninsured, and underinsured pregnant women and teens.
- Deliver specialized nursing care teams Specialized Nursing Response TeamsOperates specialized nursing teams including the Rapid Response Team, Baby Rapid Assessment Team, and Heart Failure Education Core Measure team to enhance patient outcomes and emergency response within the hospital.
- Expand hospital infrastructure Healthcare Facility Renovation and ExpansionAdded four new operating suites to the hospital to increase surgical capacity and improve patient care delivery.
- Expanding Hospital Operating Suites Healthcare Facility Renovation and ExpansionAdded four new operating suites to the hospital to enhance surgical capacity.
- Homeless Patient Discharge Planning Homeless Health Navigation & Care AccessImplements the Homeless Patient Discharge Planning Initiative to address the health needs of homeless patients in accordance with California law.
- Implement homeless patient discharge planning Homeless Health Navigation & Care AccessRuns the Homeless Patient Discharge Planning Initiative to support homeless patients transitioning from hospital care, ensuring compliance with California law and connecting patients to community resources.
- Implement homeless patient discharge planning Homeless Health Navigation & Care AccessRuns the Homeless Patient Discharge Planning Initiative to support homeless patients during hospital discharge in compliance with California law, ensuring continuity of care and access to community resources.
- Maintain specialized nursing teams for acute patient care Specialized Nursing Response TeamsOperates specialized nursing teams including the Rapid Response Team, Baby Rapid Assessment Team, and Heart Failure Education Core Measure team to enhance patient safety and outcomes.
- Maintain specialized nursing teams for acute patient care Specialized Nursing Response TeamsOperates specialized nursing teams including the Rapid Response Team, Baby Rapid Assessment Team, and Heart Failure Education Core Measure team to enhance patient outcomes and support critical care delivery.
- Nursing Mentorship Program New Nurse Mentorship & OrientationProvides mentorship from experienced nurses to new nurses as part of patient care delivery.
- Nursing Mentorship and Specialized Teams Specialized Nursing Response TeamsProvides mentorship from experienced nurses to new nurses and operates specialized nursing teams including Rapid Response Team, Baby Rapid Assessment Team, and Heart Failure Education Core Measure.
- Offer online patient portal for health record access Patient Portal & Digital Access SystemsProvides secure online portal access to patients for viewing lab results, radiology reports, visit history, health summaries, discharge instructions, medication details, and upcoming appointments.
- Offer online patient portal services Patient Portal & Digital Access SystemsProvides secure online portal access to patients for lab results, radiology reports, visit history, health summaries, discharge instructions, medication details, and upcoming appointments.
- Operate Family Clinics for low-income and underinsured patients Mobile and Fixed Community Medical ClinicsOperates two community-based Family Clinics that provide comprehensive healthcare services to at-risk, low-income, and underinsured individuals and families.
- Operate Family Clinics for low-income and underinsured patients Mobile and Fixed Community Medical ClinicsOperates two community-based Family Clinics that provide comprehensive healthcare services to at-risk, low-income, and underinsured individuals. These clinics are a core part of the organization's direct service delivery model.
- Operating Community-Based Family Clinics Mobile and Fixed Community Medical ClinicsOperates two community-based Family Clinics (RCH Family Clinics) to provide healthcare services for low-income, at-risk, and underinsured individuals.
- Operating Specialized Nursing Teams Specialized Nursing Response TeamsOperates specialized nursing teams including a Rapid Response Team, Baby Rapid Assessment Team, and a Heart Failure Education Core Measure team.
- Provide case management and community health support for at-risk patients Integrated Care & Case ManagementRuns a Community Case Management Program that offers disease management education, care coordination, and referrals to community resources for patients with complex healthcare needs.
- Provide community case management for at-risk patients Integrated Care & Case ManagementOperates a Community Case Management Program that delivers disease management education, care coordination, and community resource referrals for patients with complex healthcare needs.
- Provide community case management for at-risk patients Integrated Care & Case ManagementOperates a Community Case Management Program that delivers disease management education, coordinates complex healthcare needs, and provides referrals to community resources for underinsured and at-risk patients.
- Provide digital access to patient health records and services Patient Portal & Digital Access SystemsOffers an online patient portal that allows patients to access lab results, radiology reports, visit history, health summaries, discharge instructions, medication details, and schedule upcoming visits.
- Provide nurse mentorship in clinical settings New Nurse Mentorship & OrientationSupports patient care delivery through structured mentorship programs where experienced nurses guide and train new nurses.
- Provide nurse mentorship in patient care New Nurse Mentorship & OrientationSupports new nurses through mentorship from experienced nursing staff as part of clinical training and high-quality patient care delivery.
- Provide nurse mentorship to support clinical staff development New Nurse Mentorship & OrientationOffers mentorship programs where experienced nurses support new nurses as part of patient care delivery and professional development.
- Providing Online Patient Portal Access Patient Portal & Digital Access SystemsProvides online patient portal access to lab results, radiology reports, visit history, health summaries, discharge and medication instructions, and upcoming visits.
- Providing Perinatal Services Comprehensive Prenatal & Postpartum Support ServicesProvides early prenatal care, lactation education, and mother-infant bonding support through the Perinatal Service Program for low-income and uninsured pregnant women and teens.
- Support safe discharge planning for homeless patients Homeless Health Navigation & Care AccessImplements the Homeless Patient Discharge Planning Initiative to ensure homeless patients receive appropriate post-hospital care and community support in compliance with California law.
strategies · 42
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- 340B Program Utilization for Community Benefit 340B program utilizationLeverages savings from the 340B drug pricing program to expand care for underinsured and uninsured patients and to fund broader community health initiatives, directly linking cost savings to increased access.
- 340B Program Utilization for Financial Sustainability 340B program utilizationLeverages savings from the 340B drug pricing program to fund care for underinsured and uninsured patients and support broader community health needs, particularly due to serving a disproportionate share of low-income patients.
- 340B Program Utilization for Financial Sustainability 340B program utilizationLeverages savings from the 340B drug pricing program—enabled by serving a disproportionate share of low-income patients—to fund care for underinsured and uninsured populations and address broader community health needs.
- 340B Program Utilization for Subsidized Care 340B program utilizationLeverages savings from the 340B drug pricing program to fund care for underinsured and uninsured patients and support broader community health needs, based on serving a disproportionate share of low-income patients.
- Collaborative Care Model collaborative_care_modelDelivers high-quality care through active collaboration among patients, physicians, staff, and the community, recognizing that shared responsibility improves health outcomes and system effectiveness.
- Collaborative Care Model collaborative_care_modelDelivers high-quality care by fostering active partnerships among patients, physicians, staff, and the community, leveraging shared responsibility to improve health outcomes and care coordination.
- Collaborative Care Model collaborative_care_modelDelivers high-quality care by fostering active partnerships among patients, physicians, staff, and the community, ensuring coordinated and inclusive healthcare delivery.
- Collaborative Partnerships for High-Quality Care collaborative_care_modelThe organization delivers high-quality care by fostering collaborative partnerships among patients, physicians, staff, and the broader community, recognizing that shared responsibility and engagement lead to better health outcomes.
- Community Engagement and Healthcare Workforce Development community_engagement_and_workforce_developmentThe organization engages with the community through leadership participation in outreach events and collaborates with local high schools to prepare future healthcare professionals, thereby strengthening the local healthcare ecosystem and ensuring a pipeline of skilled workers.
- Community Engagement and Workforce Development community_engagement_and_workforce_developmentStrengthens community health by engaging in outreach leadership and partnering with local high schools to cultivate the next generation of healthcare professionals, building local capacity and trust.
- Community Engagement and Workforce Development community_engagement_and_workforce_developmentStrengthens community health by engaging in outreach and partnering with local high schools to build a future pipeline of healthcare professionals, combining service with long-term systemic investment.
- Community Engagement and Workforce Development community_engagement_and_workforce_developmentStrengthens community health by engaging in outreach and partnering with local high schools to cultivate the next generation of healthcare professionals, building local capacity and trust.
- Community Engagement and Workforce Development community_engagement_and_workforce_developmentStrengthens community health by engaging in outreach and partnering with local high schools to cultivate the next generation of healthcare professionals.
- Compassionate Care Delivery compassionate care modelProvides medical care with the same level of attention and compassion as one would offer to their own family, reinforcing emotional safety and trust in patient interactions.
- Compassionate Care Delivery compassionate care modelProvides medical care with the same level of attention and compassion as one would offer to their own family, reinforcing emotional support as a core component of healing.
- Compassionate Care Model compassionate care modelProvides care with the same level of attention and compassion as one would offer to their own family, embedding empathy as a core operational standard in clinical interactions.
- Compassionate Care Model compassionate care modelProvides care with the same level of attention and compassion as one would give to their own family, emphasizing empathy in clinical practice.
- Crowdsourced Emergency Funding Mechanism crowdsourced emergency fundingRelies on the cumulative impact of small, collective financial contributions from the community to address urgent healthcare needs during emergencies, expanding financial resilience.
- Crowdsourced Emergency Funding Mechanism crowdsourced emergency fundingAddresses urgent healthcare needs during emergencies by mobilizing collective small financial contributions, relying on community solidarity to generate immediate resources.
- Crowdsourced Emergency Funding Mechanism crowdsourced emergency fundingAddresses urgent healthcare funding needs during emergencies by mobilizing collective small financial contributions, relying on community-wide participation to generate rapid, scalable support.
- Crowdsourced Emergency Funding Mechanism crowdsourced emergency fundingRelies on the cumulative impact of small, collective financial contributions to address urgent healthcare needs during emergencies.
- Crowdsourced Emergency Funding for Urgent Healthcare Needs crowdsourced_emergency_fundingThe organization believes that collective small financial contributions from the community can cumulatively address urgent healthcare needs during emergencies, demonstrating a reliance on community solidarity for critical support.
- Disproportionate Share Hospital Model disproportionate share hospital modelParticipates in the 340B Program based on a demonstrated mission to serve a disproportionate share of low-income Medicare and Medi-Cal patients, using program eligibility as a mechanism to sustain care for vulnerable populations.
- Empowering Patients through 24/7 Online Health Information Access patient_portal_accessThe organization improves patient engagement and ensures continuity of care by offering 24/7 online access to personal health information, empowering patients to actively manage their health.
- Enhanced Patient Access via Digital Tools patient_portal_accessImproves patient engagement and continuity of care by providing 24/7 online access to personal health information through a patient portal, enabling greater self-management and communication.
- Frontline Nursing Care Model frontline_care_modelPositions nursing as the front line of patient care, emphasizing personal contact and clinical vigilance to ensure quality and safety across care delivery.
- Frontline Nursing Care Model frontline_care_modelPositions nursing as the front line of patient care, ensuring quality and trust through consistent personal contact and clinical presence.
- Frontline Nursing Care Model frontline_care_modelPositions nursing as the front line of patient care, ensuring quality and trust through consistent personal contact and clinical presence at the point of service.
- Frontline Nursing Care Model frontline_care_modelPositions nursing as the front line of patient care, emphasizing personal contact and continuous presence to ensure high-quality, responsive, and relationship-based care delivery.
- Frontline Nursing for Quality Patient Care frontline_care_modelThe organization emphasizes nursing as the front line of patient care, believing that direct personal contact by nurses is crucial for ensuring quality and effective patient outcomes.
- Leveraging 340B Program Savings for Underserved Patient Care and Community Health 340B program utilizationThe organization utilizes savings generated from the 340B drug pricing program to fund care for underinsured and uninsured patients and to support broader community health needs, recognizing its role in serving a disproportionate share of low-income patients.
- Nurse Professional Development Investment professional_development_modelSupports ongoing education and the development of specialized medical skills among nurses to maintain high clinical standards and adapt to evolving patient needs.
- Patient Portal Access for Engagement patient_portal_accessEnhances patient engagement and continuity of care by providing 24/7 online access to personal health information, empowering patients to actively manage their health.
- Patient Portal Access for Engagement patient_portal_accessEnhances patient engagement and continuity of care by providing 24/7 online access to personal health information.
- Patient-Centered Care Philosophy patient-centered careOperates under a “Patients First” philosophy that prioritizes individual needs and experiences, ensuring care decisions are aligned with patient values and preferences.
- Patient-Centered Care Philosophy patient-centered careOperates under a “Patients First” philosophy that prioritizes care tailored to individual patient needs and values.
- Patient-Centered Care Philosophy patient-centered careOperates under a "Patients First" philosophy that prioritizes individual needs and dignity in all care decisions, structuring services around patient preferences and experiences.
- Patient-Centered and Compassionate Care Delivery patient-centered_careThe organization operates with a "Patients First" philosophy, prioritizing patient-centered care and providing care with the same attention and compassion as for one's own family, ensuring a holistic and empathetic approach to patient well-being.
- Professional Development for Clinical Excellence professional_development_modelSupports ongoing education and specialized skill development for nurses to maintain high standards of clinical care.
- Professional Development for Clinical Excellence professional_development_modelSupports ongoing education and the development of specialized medical skills among nurses to maintain high clinical standards and adapt to evolving patient care needs.
- Professional Development for Clinical Staff professional_development_modelSupports ongoing education and the development of specialized medical skills among nurses, recognizing that workforce growth directly enhances care quality and system capacity.
- Professional Development for Nursing Excellence professional_development_modelThe organization supports ongoing nurse education and the development of specialized medical skills, recognizing that continuous professional growth is essential for maintaining high standards of care and adapting to evolving healthcare needs.
named programs · 7
what they call their work
Baby Rapid Assessment Team (BRAT)
A team of specialized nurses providing critical care to infants requiring specific skills and quick response times.
Community Case Management Program
Provides care coordination, disease management education, and community resource linkage for at-risk and complex healthcare needs
Homeless Patient Discharge Planning Initiative
Addresses the health needs of homeless patients upon discharge in compliance with California law
MyHealth Info
Online portal providing patients with access to their health information, including lab results, radiology reports, visit history, health summary, discharge instructions, medication instructions, and upcoming visits.
Perinatal Service Program
Provides early prenatal care, lactation education, mother/infant bonding support, and diabetes education for low-income and uninsured women and teens
RCH Family Clinics
Community-based clinics providing healthcare services for at-risk and underinsured children and adults in Redlands and Yucaipa
Rapid Response Team (RRT)
A team of specialized nurses providing critical care to patients requiring specific skills and quick response times.
relationships · 5
who they work with
- Medi-Cal Government — Provides care to a disproportionate share of Medi-Cal patients, qualifying the hospital for the 340B Program.
- Medicare Government — Provides care to a disproportionate share of low-income Medicare patients, qualifying the hospital for the 340B Program.
- Redlands Community Hospital Government — Operates the MyHealth Info patient portal for its patients
- Redlands Community Hospital Partner — Funds are directed to support operations and frontline staff at Redlands Community Hospital.
- local high schools Partner — Collaborates with local high schools to prepare the next generation of healthcare professionals through advanced education initiatives.