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UMOM NEW DAY CENTERS INC
PHOENIX, AZ · EIN 860521062 · Form 990 · FY2021 · NTEE L410 · Housing & Shelter · Large ($10M-$50M) · www.umom.org
revenue
$22.0M
expenses
$21.8M
net assets
$31.0M
employees
338
volunteers
200
program ratio
74%
mission · from form 990

TO END FAMILY HOMELESSNESS BY RESTORING HOPE AND REBUILDING LIVES.

profile · synthesized from sources

UMOM New Day Centers provides emergency shelter, supportive services, and affordable housing solutions to individuals and families experiencing homelessness in Arizona. They offer tailored programs focusing on job placement, education, and wellness to help clients achieve permanent, stable housing. The organization serves families, single women, youth, young adults, and military veterans.

irs program accomplishments · form 990 part iii · fy2021

what they reported doing

Program narrative the organization filed with the IRS. Ordered by program spending.

  1. #1 primary $7.02M
    UMOM NEW DAY CENTERS HAS AN ARRAY OF HOUSING PROGRAMS DESIGNED TO MEET THE UNIQUE NEEDS OF AT-RISK FAMILIES. UMOM'S HOUSING PROGRAMS INCLUDING RAPID REHOUSING, PERMANENT SUPPORTIVE HOUSING, AND SUPPORTIVE HOUSING. IN FISCAL YEAR 21-22, UMOM SERVED 500 FAMILIES AND 195 SINGLES AND YOUTH IN OUR RAPID REHOUSING PROGRAM AND 62 FAMILIES IN PERMANENT SUPPORTIVE HOUSING. ADDITIONALLY, UMOM HAD THE CAPACITY TO SERVE OVER 140 VETERAN HOUSEHOLDS WITH RAPID REHOUSING THROUGH THE SUPPORTIVE SERVICES FOR VETERAN FAMILIES (SSVF) GRANT.
  2. #2 $2.45M
    THE HALLE WOMEN'S CENTER PROVIDES A SAFE SHELTER FOR UP TO 130 SINGLE WOMEN EVERY NIGHT. IN ADDITION TO HAVING A WARM PLACE TO SLEEP, CLIENTS ARE PROVIDED CASE MANAGEMENT, MEALS, HYGIENE ITEMS, CLOTHING, MEDICAL ATTENTION, AND ASSISTANCE WITH WORKFORCE DEVELOPMENT. THE SINGLE WOMEN SERVED AT HALLE WOMEN'S CENTER CAN ACCESS ALL OF THE SUPPORTIVE SERVICES OFFERED TO UMOM CLIENTS. UMOM'S SINGLE WOMEN'S SHELTER SERVED 632 HOUSEHOLDS IN FISCAL YEAR 21-22.
named programs · 9 · from sources

what they call their work

Daily School Bus Service
Transportation service that allows children to remain enrolled in their home schools while their families are in shelter
Educational Services
Support for GED preparation and college enrollment
Emergency Shelter Services
Provides safe, low-barrier emergency shelter for families, single women, youth, and veterans experiencing homelessness
Homegrown Training Program
8-week workforce training program in barista, cashier, customer service, and culinary skills at Helpings Café, leading to food handler certification and job placement support
Onsite Boys & Girls Club
Trauma-informed after-school programming for children at the only on-site Boys & Girls Club in Arizona
Onsite Wellness Services
Medical, vision, hearing, and immunization services for children through Phoenix Children’s Hospital; adult health care through Health Care for the Homeless and Circle the City
Permanent Housing Support
Case managers assist participants in identifying affordable housing and accessing housing vouchers to transition into permanent housing
Social Services Support
Assistance connecting participants to public benefits including WIC and unemployment
Workforce Services
Job readiness training, resume support, and job search assistance for adults and teens
activities · 8 groups

what they do

  • Emergency Shelter Services 5 activities
    • Emergency Shelter Services
      Provides safe emergency shelter and supportive services nightly for nearly 700 individuals, including 155 families and 80 single women, matching them with tailored services to support their path to permanent housing. This includes managing overflow shelters and operating Arizona's first shelter exclusively for single women experiencing homelessness.
    • Emergency Shelter Services
      Provides emergency shelter and supportive services nightly for nearly 700 individuals, including 155 families and 80 single women, matching them with tailored services to support their path to permanent housing. This includes operating specialized shelters for families and single women.
    • Emergency Shelter Services
      Provides safe emergency shelter and supportive services nightly for nearly 700 individuals, including 155 families and 80 single women, matching them with tailored services to support their path to permanent housing. This includes operating an overflow emergency shelter and Arizona's first shelter exclusively for single women experiencing homelessness.
    • Emergency Shelter Services
      Provides safe emergency shelter and supportive services nightly for nearly 700 individuals, including 155 families and 80 single women, matching them with tailored services to support their path to permanent housing. This includes managing overflow shelters and operating Arizona's first shelter exclusively for single women experiencing homelessness.
    • Emergency Shelter Services
      Provides safe emergency shelter and supportive services nightly for nearly 700 individuals, including 155 families and 80 single women, matching them with tailored services to support their path to permanent housing. This includes operating specific shelters for families and single women.
  • Free Community Health Screenings 4 activities
    • Adult Wellness and Healthcare Services
      Provides onsite wellness services for adults through partnerships with Health Care for the Homeless and Circle the City, operates a Wellness Center licensed through Phoenix Children’s Hospital, and hosts vision and dental screenings.
    • Health and Wellness Services
      Provides onsite wellness services for children and adults through partnerships with Phoenix Children’s Hospital, Health Care for the Homeless, and Circle the City, and hosts vision and dental screening services on the main campus in partnership with Midwestern Medical University.
    • Health and Wellness Services
      Provides onsite wellness services for children and adults through partnerships with Phoenix Children’s Hospital, Health Care for the Homeless, and Circle the City, and hosts vision and dental screening services on campus in partnership with Midwestern Medical University.
    • Onsite Wellness and Healthcare Services
      Provides onsite wellness services for children and adults through partnerships with Phoenix Children’s Hospital, Health Care for the Homeless, Circle the City, and Midwestern Medical University, including a licensed Wellness Center and vision/dental screenings.
  • Permanent Affordable Housing Development 4 activities
    • Affordable Housing Development and Management
      Operates over 1,000 units of affordable housing in the Phoenix metropolitan area, including specific communities like La Esperanza Terrace (96 homes), Legacy Crossing (140 units), and Parson’s Village (48 units), providing permanent affordable housing to individuals and families experiencing homelessness, including military Veterans.
    • Affordable Housing Provision
      Operates over 1,000 units of affordable housing in the Phoenix metropolitan area, including specific communities like La Esperanza Terrace (96 homes), Legacy Crossing (140 units), and Parson’s Village (48 units), for individuals and families experiencing homelessness, including military Veterans.
    • Affordable and Permanent Housing Provision
      Operates over 1,000 units of affordable housing in the Phoenix metropolitan area, including specific communities like La Esperanza Terrace (96 homes), Legacy Crossing (140 units), and Parson’s Village (48 units), providing permanent affordable housing to individuals and families, including military Veterans.
    • Affordable and Permanent Housing Provision
      Operates over 1,000 units of affordable housing in the Phoenix metropolitan area, including specific communities like La Esperanza Terrace (96 homes), Legacy Crossing (140 units), and Parson’s Village (48 units), providing permanent affordable housing to individuals and families, including military Veterans.
  • Supervised Family Visitation Services 4 activities
    • Child and Youth Support Services
      Operates a daily school bus service to transport children to and from their home schools during shelter stays and runs the only on-site Boys & Girls Club in Arizona at its family shelter, staffed with trauma-informed care specialists.
    • Child and Youth Support Services
      Provides a daily school bus service to transport children to and from their home schools during shelter stays and operates the only on-site Boys & Girls Club in Arizona at its family shelter, with staff trained in trauma-informed care.
    • Children and Youth Support Services
      Operates a daily school bus service for children in shelter, provides onsite wellness services for children through partnerships with Phoenix Children’s Hospital, and runs an on-site Boys & Girls Club with trauma-informed care staff.
    • Youth Programs and Education Support
      Operates a daily school bus service for children in shelter and the only on-site Boys & Girls Club in Arizona at its family shelter, with staff trained in trauma-informed care.
  • Transitional and Permanent Supportive Housing 4 activities
    • Housing Placement and Support
      Provides permanent housing support by helping participants identify affordable housing, access housing vouchers, and facilitates rapid rehousing programs that place families and individuals into short-term, subsidized housing with supportive services to transition to permanent housing.
    • Permanent Housing Support
      Assists participants in identifying affordable housing, accessing housing vouchers, and transitioning to permanent housing through a rapid rehousing program that provides short-term subsidized housing and supportive services.
    • Rapid Rehousing Program
      Operates a rapid rehousing program that places families and individuals into short-term, subsidized housing while providing supportive services to transition to permanent housing, with demonstrated success in quickly securing employment and housing for participants.
    • Rapid Rehousing Program
      Operates a rapid rehousing program that places families and individuals into short-term, subsidized housing while providing supportive services to transition to permanent housing, with demonstrated success in helping individuals secure housing quickly.
  • Community Resource Referral & Navigation 4 activities
    • Social Support Services
      Connects participants to social support services including WIC and unemployment benefits.
    • Social Support Services Connection
      Connects participants to essential social support services such as WIC and unemployment benefits.
    • Social Support Services Navigation
      Connects participants to social support services including WIC and unemployment benefits.
    • Social Support and Education Referrals
      Connects participants to social support services like WIC and unemployment benefits, and provides referrals for GED tutoring, testing, and college enrollment support.
  • Essential Care Kit Assembly & Distribution 2 activities
    • Community Engagement and Support
      Engages volunteers in sorting donated clothing and baby formula, assembling client move-in and move-out kits, and supporting campus improvement and fundraising events, while also accepting in-kind donations and facilitating corporate matching gift programs.
    • Volunteer Engagement and In-Kind Donations
      Engages volunteers in sorting donated clothing and baby formula, assembling client move-in and move-out kits, and supporting campus improvement and fundraising events, while also accepting in-kind donations through scheduled drop-offs.
  • Uncategorized 10 activities
    • Coordinated Service System Leadership
      Launched the Family Housing Hub, a coordinated service system involving 11 agencies to support homeless individuals.
    • Coordinated Service System Management
      Launched and manages the Family Housing Hub, a coordinated service system involving 11 agencies to support homeless individuals.
    • Coordinated Service System Management
      Launched the Family Housing Hub, a coordinated service system involving 11 agencies to support homeless individuals.
    • Coordinated Service System for Homelessness
      Launched the Family Housing Hub, a coordinated service system involving 11 agencies to support homeless individuals.
    • Social Support and Resource Navigation
      Connects participants to social support services including WIC and unemployment benefits, and launched the Family Housing Hub, a coordinated service system involving 11 agencies to support homeless individuals.
    • Workforce Development and Education
      Offers workforce services including job readiness courses, resume support, job search assistance, and referrals for GED tutoring and college enrollment. The organization also runs an 8-week Homegrown Training Program in barista, cashier, customer service, and culinary skills with hands-on experience at Helpings Café, leading to food handler certification.
    • Workforce Development and Education
      Offers workforce services including job readiness courses, resume support, job search assistance, and an 8-week Homegrown Training Program in barista, cashier, customer service, and culinary skills with hands-on experience at Helpings Café, leading to food handler certification. Also provides referrals for GED tutoring and testing and supports college enrollment.
    • Workforce Development and Education
      Offers workforce services including job readiness courses, resume support, and job search assistance, provides referrals for GED tutoring and testing, supports college enrollment, and runs an 8-week Homegrown Training Program in barista, cashier, customer service, and culinary skills with hands-on experience at Helpings Café.
    • Workforce Development and Education
      Offers workforce services including job readiness courses, resume support, job search assistance, and an 8-week Homegrown Training Program in barista, cashier, customer service, and culinary skills with hands-on experience at Helpings Café, leading to food handler certification. Also provides referrals for GED tutoring and supports college enrollment.
    • Workforce Development and Vocational Training
      Offers workforce services including job readiness courses, resume support, and job search assistance. Runs an 8-week Homegrown Training Program in barista, cashier, customer service, and culinary skills with hands-on experience at Helpings Café, leading to food handler certification.
financials · form 990 · fy2021
revenue
Total revenue$21.98M
Contributions & grants$20.14M92%
Program service revenue$261K1%
Investment income$206K1%
Other revenue$1.37M
expenses
Total expenses$21.78M
Program expenses74%
Admin / overhead17%
Fundraising9%
Salaries & benefits$10.97M
Grants paid out$555K
Largest expense lineCompensation
balance sheet
Total assets$33.79M
Cash$3.12M
Investments$7.39M
Liabilities$2.83M
Net assets$30.96M
Liquid reserves5.8 mo
3 years on record · 2019–2021 · YoY revenue -21.1%
leadership · form 990 part vii · fy2021

who runs it

paid leadership · 5
NameTitleHours/wkCompensation
JACKSON FONDER CEO 40 $287K
STEVEN STIVERS COO 40 $204K
MONIQUE LOPEZ CSO 40 $168K
SANDRA SEARLE CDO 40 $150K
DIANE ATKISON DIRECTOR OF 40 $115K
board members · 20
  • ALISSA CASTANEDA — DIRECTOR
  • AMY DAVIDSON — SECRETARY
  • BETH KATZ — DIRECTOR
  • CANDACE SCHWARZ — DIRECTOR
  • CHAD HAFSTROM — DIRECTOR
  • COREY RIVARD — DIRECTOR
  • CRAIG PRICHARD — DIRECTOR
  • CRYSTAL CHESTNUT — DIRECTOR
  • DANIELLE CLOUD — DIRECTOR
  • DENISE ALLEN — DIRECTOR
  • ELISSA BROWN — DIRECTOR
  • EMILY TADANO — TREASURER
  • GREG GIERWIELANIEC — PRESIDENT
  • JAVIER OLIVARES — DIRECTOR
  • KARI LUTHER — DIRECTOR
  • KATHLEEN HETH — MEMBER AT LA
  • KATIE RICHARDS — DIRECTOR
  • KAYE ROUNTREE — EX-OFFICIO M
  • MATTHEW BENJAMIN — VICE PRESIDE
  • MATTHEW CHIARELLO — DIRECTOR
relationships · 23

who they work with

  • AMCF Partner — Silver-level community partner of UMOM New Day Centers
  • APS Partner — Silver-level community partner of UMOM New Day Centers
  • Association of Fundraising Professionals Network — Abides by the Donor Bill of Rights advanced by the Association of Fundraising Professionals
  • BOK Partner — Bronze-level community partner of UMOM New Day Centers
  • Circle K Partner — Platinum-level community partner of UMOM New Day Centers
  • Circle the City Partner — Provides healthcare services for adults at UMOM.
  • CopperPoint Partner — Event partner of UMOM New Day Centers
  • Cox Partner — Event partner of UMOM New Day Centers
  • GuideStar Network — Recognized as a GuideStar Platinum Seal of Transparency organization
  • Health Care for the Homeless Partner — Provides healthcare services for adults at UMOM.
  • MC/MCA Partner — Community partner providing additional support to UMOM New Day Centers
  • Midwestern Medical University Partner — Provides vision and dental screening services on the UMOM main campus.
  • Monique Lopez Government — CEO of UMOM New Day Centers providing leadership statement on functional zero for family homelessness.
  • Nationwide Partner — Community partner of UMOM New Day Centers
  • Perlman Architects Partner — Event partner of UMOM New Day Centers
  • Phoenix Children’s Hospital Partner — Licensed the Wellness Center on the UMOM main campus.
  • Phoenix Children’s Hospital Partner — Provides onsite wellness services for children at UMOM, including immunizations, medical care, and vision and hearing screenings.
  • STN Partner — Collaborated on a media segment featuring UMOM's La Esperanza Terrace housing project.
  • Social Television Network Partner — Produced a behind-the-scenes segment on UMOM's La Esperanza Terrace with CEO Jackson Fonder.
  • Sprouts Partner — Event partner of UMOM New Day Centers
  • St. Joseph the Worker Partner — Partners with UMOM to provide job opportunities to people experiencing homelessness.
  • Sysco Partner — Community partner providing additional support to UMOM New Day Centers
  • Valley Network — UMOM is recognized as a leading provider of permanent affordable housing within the Phoenix metropolitan region ("the Valley").