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HOPE THE MISSION

NORTH HILLS, CA · EIN 272053273 · Form 990 · FY2022 · NTEE P20 · Human Services · Large ($10M-$50M) · www.hopethemission.org
revenue
$49.7M
expenses
$40.7M
net assets
$20.4M
employees
784
volunteers
3,375
program ratio
91%
mission · from form 990

TO ATTRACT PEOPLE/RESOURCES TO ASSIST THE NEEDS OF EVERY HUNGRY HOMELESS PERSON IN THE VALLEY.

profile · synthesized from sources

HOPE THE MISSION is an operational nonprofit that works to prevent, reduce, and eliminate poverty, hunger, and homelessness. The organization provides immediate assistance and long-term solutions through various programs including emergency and transitional housing, food distribution, and health services. It primarily serves individuals and families experiencing homelessness and poverty across California.

irs program accomplishments · form 990 part iii · fy2022

what they reported doing

Program narrative the organization filed with the IRS. Ordered by program spending.

  1. #1 primary $4.16M
    HOPE THE MISSION THRIFT STORES ARE A VITAL PART OF OUR PROGRAMMING, PROVIDING JOB TRAINING FOR THE MEN AND WOMEN IN OUR VARIOUS PROGRAMS. CLIENTS LEARN RESPONSIBILITY, CLEANLINESS, INVENTORY, CUSTOMER SERVICE, ACCOUNTING AND SALES. THE THRIFT STORES ALSO PROVIDE MUCH NEEDED CLOTHING AND HOUSEHOLD ITEMS AT GREATLY REDUCED PRICES FOR THE ECONOMICALLY CHALLENGED IN OUR COMMUNITY. THRIFT STORE DONATIONS ARE ALSO USED TO PROVIDE CLOTHING FOR OUR SHOWER PROGRAMS AND HOUSEHOLD ITEMS FOR INDIVIDUALS AND FAMILIES MOVING INTO PERMANENT HOUSING.
  2. #2 $402K
    HOPE THE MISSION OPERATES THREE ADULT SHELTERS: THE 87 BED RAYMER SHELTER THAT OPENED IN JUNE 2020, THE 100 BED VAN NUYS BRIDGE HOME SHELTER, AND THE COLD WEATHER SHELTER IN THE SAN FERNANDO VALLEY. FURTHERMORE, HOPE THE MISSION OPERATES THREE FAMILY SHELTERS WITH A TOTAL OF 130 BEDS AND A TRANSITIONAL AGE YOUTH SHELTER WITH 30 BEDS. EACH CLIENT RECEIVES A WARM, SAFE PLACE TO SLEEP, A HOT DINNER AND BREAKFAST AS WELL AS CASE MANAGEMENT TO ASSIST THEM WITH STRATEGIES AND SOLUTIONS TO END THEIR HOMELESSNESS. THE MISSION ALSO OPERATES 6 TINY HOME SHELTERS IN DIFFERENT AREAS.
named programs · 20 · from sources

what they call their work

Casa de Vida
A 48-bed crisis housing facility for homeless moms and kids located in the West Valley.
Cold Weather Shelters
Operation of shelters in Pacoima, Sylmar, and Antelope Valley, providing temporary housing during cold weather.
Commercial Kitchen
North Hills-based commercial kitchen preparing meals for distribution to homeless individuals and families across programs
Genesis House
A 30-bed facility in Pacoima for homeless families.
HELP Center
Expanded homeless services program in Van Nuys offering shelter, meals, showers, life-skills classes, and case management
Hope the Mission Thrift Stores
Social enterprise thrift stores in Granada Hills, Santa Clarita, Simi Valley, Palmdale, Lancaster, Bakersfield, and San Diego supporting mission funding
John E. White House of Hope
A recovery program for men in Arleta.
Motel Meal Program
Weekly meal distribution program addressing hunger among over 400 homeless families living in motels in the San Fernando Valley
NoHo Shelter
85-bed year-round bridge housing shelter in North Hollywood providing transitional shelter, case management, housing navigation, and support services
Pandemic Shelters
Multiple sites and trailer sites opened as part of the Covid response, including Raymer shelter and a Navigation Center.
Safe Parking Program
Safe parking shelter in Palmdale providing secure overnight parking and support services for individuals living in vehicles
Safe Parking Shelter
A shelter in Palmdale for 30 cars, providing a safe place for individuals living in their vehicles.
Shepherd’s House
A 48-bed crisis housing program in the West San Fernando Valley for homeless families with children.
The BRIDGE
Initially a 17-bed transitional housing facility for men in Canoga Park, later converted to The Landing.
The HELP Center
Expanded homeless services located in Van Nuys.
The Landing
A 38-bed shelter for youth ages 18-24 in Burbank.
Tiny Home Villages
Multiple tiny home sites including Chandler, Alexandria, Reseda, Tarzana, Whitsett West, Arroyo Seco, Hope on Hart, and a Veterans Tiny Home Village providing emergency and transitional housing
Tiny Homes Villages
Includes Chandler, Alexandria, Reseda, Tarzana, Whitsett West, Arroyo Seco, Veterans Tiny Home Village, Hope on Hart (Kern County), and Echo Park Tiny Homes.
Trebek Center
107-bed interim housing facility in Northridge, converted from Skateland roller rink, providing shelter and services for homeless individuals
Van Nuys Shelter
100-bed bridge shelter housed in a Sprung Structure, offering comprehensive services including meals, showers, health care, job training, and substance abuse counseling
activities · 6 clusters

what they do

  • Permanent and Transitional Housing Support 4 activities
    • Development of interim and permanent housing facilities
      Acquires and converts properties into interim housing and permanent supportive housing solutions, including the conversion of the 23,000 sq. ft. Skateland rink into a 107-bedroom facility, opening of seven tiny home sites, Hope on Hart (Kern County’s first Tiny Home Village), and placement services targeting over 400 individuals annually into permanent housing.
    • Operate Navigation Centers and shelters for individuals experiencing homelessness
      Operates multiple shelters and Navigation Centers, including a 15,000-square-foot transitional shelter in North Hollywood and a 100-bed shelter in Van Nuys, providing in-person support, private bedrooms, showers, meals, and pet accommodations to unhoused individuals across Los Angeles County.
    • Operation of Navigation Centers and shelters
      Operates multiple shelters and Navigation Centers across Los Angeles County and expanding into Kern and San Diego Counties, providing interim and emergency housing with supportive services. Facilities include the 100-bed Van Nuys shelter, the 15,000 sq. ft. North Hollywood transitional shelter, and newly opened sites such as the Alvarado (100 beds), the Woodlands (400 beds), and the Trebek Center (107 beds).
    • Provide interim and permanent housing facilities
      Develops and operates interim and permanent housing facilities, including the 107-bed Trebek Center, the 100-bed Alvarado, the 400-bed Woodlands, and seven tiny home sites; acquired and converted the Northridge Roller Rink into a 107-bedroom interim housing facility; opened Hope on Hart, Kern County’s first Tiny Home Village, and expanded housing initiatives to Bakersfield and San Diego.
  • Emergency Shelter Services 3 activities
    • Distribute meals and provide hygiene services
      Serves millions of hot meals annually and provides access to hot showers for individuals experiencing homelessness, with documented delivery of over 2.8 million meals and 1.7 million hot showers in recent reporting periods.
    • Provide shelter nights and track occupancy
      Delivers hundreds of thousands of shelter nights annually, with documented provision of over 945,000 nights of shelter in one reporting period, supporting individuals across its network of facilities.
    • Provision of basic needs and hygiene services
      Delivers essential services including hot meals, showers, and hygiene access at scale across facilities. Served over 6 million hot meals (3,175,500 + 2,836,050) and provided over 2.7 million hot showers (1,045,500 + 1,772,075) across reporting periods.
  • Comprehensive Wrap-Around Support Services 2 activities
    • Deliver supportive services and case management
      Provides on-site supportive services at shelters including case management, housing navigation, group therapy, computer access, food pantries, employment assistance, public benefits access, medical and mental health care, and substance abuse counseling to support reintegration and long-term stability.
    • Provision of on-site supportive and reintegration services
      Offers comprehensive case management and reintegration support at shelters, including housing navigation, group therapy, computer access, food pantry access, pet accommodations, employment assistance, public benefits enrollment, medical/mental health care, and substance abuse counseling.
  • Thrift Store Network Operation 2 activities
    • Expansion of social enterprise and retail operations
      Operates thrift stores as social enterprises to support programming and expand services, with locations opened in Lancaster (2021), Bakersfield, and San Diego (first in the area, 2025), contributing to organizational growth and service sustainability.
    • Operate thrift stores as social enterprises
      Runs thrift stores as social enterprises to support programming, with locations opened in Lancaster, Bakersfield, and San Diego, including the organization’s first store in San Diego in 2025.
  • Homeless Health Navigation & Care Access 2 activities
    • Facilitate medical and mental health referrals
      Connects individuals experiencing homelessness with critical health services, facilitating thousands of medical and mental health referrals annually, including over 4,800 referrals in one reporting period.
    • Medical and mental health referral services
      Facilitates access to medical and mental health care through on-site referrals and integrated support services. Provided 5,025 referrals in one reporting period and 4,855 in another, indicating ongoing, high-volume health navigation services.
  • Uncategorized 7 activities
    • Development and expansion of interim and transitional housing facilities
      Acquires and converts properties into interim housing, including the 23,000 sq. ft. Skateland rink into a 107-bed facility, and has opened multiple new shelters and tiny home villages such as Hope on Hart, Veterans Tiny Home Village, and sites in Reseda, Tarzana, and Victorville.
    • Distribution of meals and hygiene services
      Serves millions of hot meals annually—over 6 million in recent reporting—and provides access to hot showers, with more than 1.7 million showers delivered in one reported period.
    • Expansion of services through thrift stores and social enterprises
      Operates thrift stores as social enterprises to support programming, with locations opened in Lancaster, Bakersfield, and San Diego, including the organization’s first store in each region.
    • Facilitation of medical and mental health referrals
      Connects individuals experiencing homelessness with medical and mental health care services, facilitating thousands of referrals annually, including over 4,800 in one reported year.
    • Operation of Navigation Centers and shelters for individuals experiencing homelessness
      Operates multiple shelters and Navigation Centers across Los Angeles County and beyond, including a 15,000-square-foot transitional shelter in North Hollywood and a 100-bed facility in Van Nuys, providing private sleeping units, meals, showers, pet accommodations, and access to health and reintegration services.
    • Operation of supportive services at shelter sites
      Provides on-site supportive services at shelters including case management, housing navigation, group therapy, computer access, food pantries, employment assistance, public benefits access, and substance abuse counseling.
    • Provision of shelter nights and permanent housing placement
      Provides thousands of nights of shelter annually, with recent figures at over 1 million nights, and supports permanent housing placement with a goal of placing over 400 individuals each year.
financials · form 990 · fy2022

the money

revenue
Total revenue$49.73M
Contributions & grants$43.74M88%
Program service revenue$6.08M12%
Investment income$6K0%
Other revenue$-102K
expenses
Total expenses$40.69M
Program expenses91%
Admin / overhead5%
Fundraising4%
Salaries & benefits$21.34M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$83.24M
Cash$35.78M
Investments$0
Liabilities$62.86M
Net assets$20.38M
Liquid reserves10.6 mo
2 years on record · 2020–2022 · YoY revenue +227.3%
leadership · form 990 part vii · fy2022

who runs it

paid leadership · 5
NameTitleHours/wkCompensation
STEPHEN MORSE COO 50 $174K
ROWAN VANSLEVE PRESIDENT AND CFO 50 $166K
KEN CRAFT CEO 50 $163K
LAURIE CRAFT CPO 50 $151K
TISHA SHOEMAKE SR. DIRECTOR OF FINANCE & ACCOUNTING 50 $122K
board members · 14
  • ASIF MAHMOOD — DIRECTOR
  • BIBLIANA BOVERY — DIRECTOR
  • DAVE REYNA — DIRECTOR
  • FEBE ADAMS — DIRECTOR
  • JEFF BIEDERMAN — DIRECTOR
  • JIM LEE — DIRECTOR
  • JOSIE LOWE — TREASURER
  • JOYCE WHITE — SECRETARY
  • STEVE GODDARD — DIRECTOR
  • TED GARTNER — DIRECTOR
  • TERESA WOLFE — DIRECTOR
  • THERESA JACKSON — CHAIRWOMAN
  • TIM WINTERS — DIRECTOR
  • TROY BAGWELL — DIRECTOR
relationships · 15

who they work with

  • 211 LA Partner — Directs individuals to 211 LA as a hub for health, human, and social services in Los Angeles County.
  • Alex and Jean Trebek Family Foundation Partner — Major financial contributor to the NoHo Shelter project.
  • Beachbody Foundation Partner — Major financial contributor to the NoHo Shelter project.
  • City Councilmember John Lee Government — Supported the Trebek Center project and advocated for its inclusion in the Mayor’s “A Bridge Home” initiative to secure funding.
  • City of Los Angeles Government — Funds the Van Nuys shelter through a reimbursable contract.
  • City of Los Angeles Government — Partner in the NoHo Shelter development as part of the "Bridge Home" initiative.
  • City of Thousand Oaks Partner — Collaborates on the development of Thrive Grove, the city's first interim-housing shelter using tiny homes.
  • Hope of the Valley Partner — Homeless service provider operating the NoHo Shelter in partnership with Hope the Mission.
  • LAHSA Partner — Refers individuals to LAHSA Access Centers, Family Solutions Centers, and CES Access Points for broader service coordination in Los Angeles County.
  • Los Angeles Homeless Outreach Portal (LA-HOP) Partner — Utilizes LA-HOP to assist people experiencing homelessness by triggering outreach team dispatches in Los Angeles County.
  • Los Angeles Homeless Services Authority Partner — Operates Cold Weather Shelters under agreement with LAHSA in Pacoima and Sylmar.
  • SAGE USA Partner — Connects LGBT older adults and caregivers to the SAGE National LGBT Elder Hotline for supportive listening and resources.
  • Substance Abuse & Mental Health Services Administration (SAMHSA) Partner — Connects individuals to SAMHSA’s National Helpline for treatment referrals and information on mental and substance use disorders.
  • The Trevor Project Partner — Directs LGBTQ youth in crisis to The Trevor Project Lifeline for peer support and crisis intervention.
  • Trans Lifeline Partner — Refers transgender individuals to Trans Lifeline for peer support provided by and for trans people.