activities · 84
what they do
direct service · 73
- AmeriCorps Seniors Programs Senior Employment & Volunteer ProgramsOperates the AmeriCorps Seniors Foster Grandparent Program, connecting older adult volunteers with children to support skill development, and the AmeriCorps Seniors Senior Companion Program, supporting older adults in engaging with personal and community activities.
- Basic Needs and Drop-In Services for Unhoused Individuals Permanent and Transitional Housing SupportOperates the Bayview Drop-In Center in San Francisco, providing showers, laundry, meals, lockers, and a safe community space through Mother Brown’s Kitchen for individuals experiencing or at risk of homelessness.
- Case Management for Vulnerable Adults Homeless Health Navigation & Care AccessProvides time-limited case management services to older adults and adults with disabilities under contract with Alameda County Adult Protective Services. Also provides case management, assessments, and wellness interventions to individuals who are unhoused or insecurely housed, formerly incarcerated, or experiencing substance use and unaddressed mental health disorders, using a harm-reduction approach.
- Community Crisis Response Teams Mobile Mental Health Crisis ResponseOperates mobile crisis response teams such as the Angelo Quinto Community Response Team (AQCRT) in Antioch, providing 24/7 mental health support for non-life-threatening 911 calls, and the Vallejo Integrated Health & Resource Team (IHART) for individuals experiencing mental and behavioral health crises. Also operates the Community Wellness and Crisis Response Team using a co-response model with local police departments.
- Community Crisis Response Teams Mobile Mental Health Crisis ResponseOperates mobile crisis response teams such as the Angelo Quinto Community Response Team (AQCRT) in Antioch and the Vallejo Integrated Health & Resource Team (IHART) to provide 24/7 mental health support and services for non-life-threatening 911 calls and individuals experiencing mental and behavioral health crises.
- Community Crisis Response and Mobile Mental Health Mobile Mental Health Crisis ResponseOperates the Angelo Quinto Community Response Team (AQCRT) in Antioch, providing 24/7 mental health support for non-life-threatening 911 calls. Also operates the mobile Vallejo Integrated Health & Resource Team (IHART) for mental and behavioral health crises in Vallejo, and the Community Wellness and Crisis Response Team in partnership with Belmont and East Palo Alto Police Departments.
- Community Food and Wellness Programs Nutrition Education & Cooking SkillsOperates an on-site farmer’s market offering fresh foods, cooking classes, and exercise programs for client families.
- Community Services for Older Adults in Visitacion Valley Resident-Led Social & Recreational ProgrammingProvides outreach and wellness programming for isolated older adults in Visitacion Valley, including culturally specific activities like Chinese dancing and ESL classes. Offers social, wellness, educational, and intergenerational activities for older adults and adults with disabilities through the 66 Raymond Community Services program.
- Community Wellness and Crisis Response Team Mobile Mental Health Crisis ResponseOperates the Community Wellness and Crisis Response Team using a co-response model with the Belmont Police Department and the East Palo Alto Police Department.
- Community-Based Response to Non-Life-Threatening 911 Calls Mobile Mental Health Crisis ResponseOperates the Angelo Quinto Community Response Team (AQCRT) and the mobile Vallejo Integrated Health & Resource Team (IHART), providing 24/7 mental health crisis response to non-emergency 911 calls with service linkage, de-escalation, and community support in partnership with local police departments.
- Community-Based Services for Older Adults and Adults with DisabilitiesOffers a range of services for older adults and adults with disabilities, including social clubs, digital literacy training (SF Connected Program), one-on-one tech support (Tech Squad), outreach and wellness programming, and intergenerational activities. Programs aim to reduce isolation and support aging with dignity.
- Comprehensive Case Management for Expectant and Parenting Teens Case Management for Pregnant and Parenting YouthProvides comprehensive case management for expectant and parenting teens under age 19 with children aged 8 and under, including operating a peer-directed, peer-focused program for teen and young-adult parents and their children.
- Crisis Response and Suicide Prevention Services 24/7 Crisis Hotline & Support Line OperationsOperates 24/7 crisis counseling and mobile response programs, including answering 988 calls, texts, and chats in San Francisco and San Mateo counties through San Francisco Suicide Prevention and Peninsula Suicide Prevention, and co-response crisis teams with police departments in Belmont and East Palo Alto, as well as postvention support for suicide loss survivors.
- Crisis Response and Suicide Prevention Services 24/7 Crisis Hotline & Support Line OperationsOperates 24/7 crisis support programs answering 988 calls, texts, and chats in San Francisco and San Mateo Counties through San Francisco Suicide Prevention and Peninsula Suicide Prevention. Also runs co-response crisis teams with police departments and provides postvention support to suicide loss survivors through a peer-led model.
- Digital Literacy and Tech Support for Seniors Digital Literacy Support for Job SeekersProvides free in-person digital literacy training and support for older adults and adults with disabilities through the SF Connected Program. Operates the Tech Squad program, offering one-on-one tech support, small group training, and ongoing coaching to help older adults and people with disabilities access digital services.
- Digital Literacy and Tech Support for Seniors Digital Literacy Support for Job SeekersProvides free in-person digital literacy training and support for older adults and adults with disabilities through the SF Connected Program. This includes the Tech Squad program, offering one-on-one tech support, small group training, and ongoing coaching to help them access digital services.
- Early Care and Education Child Care & Early Learning ProgramsProvides early care and education for children from birth to six years old, including those with special needs, in an inclusive environment addressing medical, social, and educational needs. This includes providing on-site balanced meals through the Child and Adult Care Food Program, mental health interventions, speech and language therapy, and inclusive early intervention services for infants and toddlers with developmental delays or signs of autism.
- Early Care and Education Programs Child Care & Early Learning ProgramsProvides early care and education for children from birth to six years old, including those with special needs, and offers case management and parenting education services. This includes responsive developmental services, on-site balanced meals through the Child and Adult Care Food Program, mental health interventions, speech and language therapy, and inclusive early intervention for developmental delays and autism.
- Early Care and Education Programs Child Care & Early Learning ProgramsProvides early care and education for children from birth to six years old, including those with special needs, in an inclusive environment. Offers case management, parenting education, on-site balanced meals through the Child and Adult Care Food Program, and speech and language therapy sessions for children ages 0-5.
- Early Care and Education Services Child Care & Early Learning ProgramsProvides inclusive early care and education for children from birth to age six, including those with special needs, developmental delays, or signs of autism, with on-site meals, speech and language therapy, mental health interventions, play-based learning, and family support services.
- Early Care and Education with Family Support Child Care & Early Learning ProgramsProvides inclusive early care and education for children birth to six, including those with special needs, developmental delays, or signs of autism. Services include on-site meals, speech and language therapy, mental health interventions, parenting education, peer support, and workforce development for early childhood educators from underrepresented backgrounds.
- Early Childhood Education Workforce Development Subsidized Child Care Access ProgramsProvides comprehensive support services through an Early Childhood Education workforce development pipeline for first-generation, non-traditional college, and immigrant apprentices.
- Early Intervention for Developmental Delays and Autism Psychological and Developmental EvaluationsProvides inclusive early intervention services for infants and toddlers with developmental delays and those showing signs of autism. Offers one-on-one early intervention services for children birth to five to build developmental skills and strengthen family relationships.
- Early Psychosis Intervention Programs Early Psychosis Coordinated Specialty Care SupportProvides evidence-based early psychosis and bipolar disorder screening and treatment for adolescents and young adults through programs re(MIND)®, BEAM, and BEAM UP® in four California counties: Alameda, Marin, San Francisco, and San Mateo. Services include comprehensive treatment, family support, supported employment and education, and up to two years of ongoing care.
- Early Psychosis Intervention Programs Early Psychosis Coordinated Specialty Care SupportProvides evidence-based early psychosis and bipolar disorder screening and treatment through re(MIND)®, BEAM, and BEAM UP® programs for adolescents and young adults, operating in Alameda, Marin, San Francisco, and San Mateo counties, with services including comprehensive treatment, supported employment and education, and aftercare support.
- Early Psychosis Program Aftercare and Employment Support Post-Program Aftercare SupportOffers specialized aftercare services for program graduates and their families to maintain treatment gains. Provides evidence-based supported employment and education services to program graduates to maintain educational and vocational engagement.
- Early Psychosis and Bipolar Disorder Treatment Early Psychosis Coordinated Specialty Care SupportProvides screening and treatment for early psychosis and bipolar disorder for adolescents and young adults through evidence-based programs re(MIND)®, BEAM, and BEAM UP® in Alameda, Marin, San Francisco, and San Mateo counties. Services include ongoing mental health support for up to two years, comprehensive treatment, family support, and specialized aftercare services.
- Early Psychosis and Bipolar Disorder Treatment Early Psychosis Coordinated Specialty Care SupportProvides screening and treatment for early psychosis and bipolar disorder for adolescents and young adults through evidence-based programs like re(MIND)®, BEAM, and BEAM UP®. These programs operate in Alameda, Marin, San Francisco, and San Mateo counties and incorporate personal goals related to work, school, family, and relationships to support recovery, offering up to two years of ongoing mental health services.
- Early Psychosis and Bipolar Disorder Treatment Early Psychosis Coordinated Specialty Care SupportProvides screening and treatment for early psychosis and bipolar disorder for adolescents and young adults through evidence-based programs like re(MIND)®, BEAM, and BEAM UP®. These programs are operated in Alameda, Marin, San Francisco, and San Mateo counties and include up to two years of ongoing mental health services, comprehensive treatment, family support, and aftercare services.
- Family Support and Parenting Education Case Management for Pregnant and Parenting YouthStrengthens families and supports healthy early childhood development through peer support, hands-on workshops, and expert guidance. This includes workshops for low-income, at-risk parents on parenting, child development, and fundamental child-rearing skills, as well as teen-parent peer support and education services focused on pregnancy prevention.
- Federally Funded Senior Service and Volunteer Programs Senior Employment & Volunteer ProgramsAdministers AmeriCorps Seniors programs including the Foster Grandparent Program, Senior Companion Program, and Senior Community Service Employment Program (SCSEP), which provide workforce training and community engagement opportunities for older adults across six Bay Area counties.
- Homelessness and Housing Support Services Permanent and Transitional Housing SupportProvides services to transition individuals with histories of homelessness into subsidized, permanent scattered housing. Operates the Bayview Drop-In Center, offering showers, laundry, meals, and lockers, and Mother Brown’s Kitchen, providing warm meals and community space for unhoused and food-insecure residents in San Francisco. Also provides scattered-site supportive housing for unsheltered individuals and veterans in San Francisco through the Harbor Haven Supportive Housing program.
- Housing Transition and Follow-up Support Permanent and Transitional Housing SupportProvides services to transition individuals with histories of homelessness into subsidized, permanent scattered housing in the community. Offers follow-up support for an average of one month to ensure clients connect with community resources after referral from the San Francisco Human Services Agency.
- Justice-Involved Adult and Youth Support Programs Reentry Support ServicesProvides case management, court diversion, and reentry services for justice-involved adults and transitional age youth, including the Reentry Engagement Program (REP) in Alameda County, a court diversion program with record expungement, and specialized support for individuals with severe mental health challenges returning from incarceration.
- Justice-Involved Individuals Support Programs Reentry Support ServicesProvides case management services to justice-involved adults with substance abuse and other challenges. This includes operating a court diversion program for transitional age youth, the Reentry Engagement Program (REP) for justice-impacted individuals with severe mental health challenges in Alameda County, and 18-month reentry support for individuals released from Santa Rita Jail.
- Justice-Involved Reentry and Diversion Programs Reentry Support ServicesProvides case management services to justice-involved adults with substance abuse and other challenges. This includes operating a court diversion program for transitional age youth facing felony charges, offering record expungement upon successful completion, and the Reentry Engagement Program (REP) in Alameda County for justice-impacted individuals with severe mental health challenges, providing 18-month reentry support.
- Justice-Involved Support Services Reentry Support ServicesProvides case management services to justice-involved adults with substance abuse and other challenges. This includes operating a court diversion program for transitional age youth, the Reentry Engagement Program (REP) for justice-impacted individuals with severe mental health challenges in Alameda County, and 18-month reentry support for individuals released from Santa Rita Jail.
- Justice-Involved and Reentry Support Programs Reentry Support ServicesProvides targeted services for justice-involved individuals, including court diversion for transitional age youth, record expungement upon program completion, and 18-month reentry support for individuals released from Santa Rita Jail. The Reentry Engagement Program (REP) offers employment assistance, health services, and community connection for justice-impacted individuals with severe mental health challenges in Alameda County.
- Mental Health Programs for Transitional Age Youth Child & Youth Outpatient Mental Health ServicesOffers mental health programs for transitional age youth aged 16-25 with severe and persistent mental health issues, aiming to stabilize their lives, increase independence, productivity, and community integration, while also engaging family members and support persons.
- Mental Health Services for County Residents Free Mental Health Services for Youth and Vulnerable AdultsProvides free mental health services to eligible county residents, including individuals with and without Medi-Cal, depending on program location. These services are available to adults aged 18-60, with a focus on low-income individuals, people with disabilities, the Deaf community, and those facing mental illness and substance abuse challenges.
- Mental Health Services for County Residents Free Mental Health Services for Youth and Vulnerable AdultsProvides free mental health services to eligible county residents, including individuals with and without Medi-Cal, depending on program location. These services are part of a broader offering of social services provided in San Francisco since 1889.
- Mental Health Services for Diverse Populations Free Mental Health Services for Youth and Vulnerable AdultsDelivers free and accessible mental health services to county residents, including transitional age youth (16–25), adults aged 18–60, low-income individuals, people with disabilities, the Deaf community, and those with co-occurring mental illness and substance use disorders, with services available regardless of Medi-Cal status depending on location.
- Mental Health Services for Diverse Populations Free Mental Health Services for Youth and Vulnerable AdultsDelivers free and accessible mental health services to county residents regardless of insurance status, with specialized programs for transitional age youth (16–25), low-income adults, individuals with disabilities, the Deaf community, and those with co-occurring mental illness and substance use disorders. Services include crisis counseling, psychotherapy, case management, and wellness interventions using a harm-reduction approach.
- Mental Health Services for Various Populations Free Mental Health Services for Youth and Vulnerable AdultsProvides free mental health services to eligible county residents, including individuals with and without Medi-Cal. Offers mental health programs for transitional age youth (16-25) with severe mental health issues, and provides interventions and psychotherapy for children ages 0-5 to promote social-emotional well-being.
- Older Adult and Disability Services Resident-Led Social & Recreational ProgrammingProvides time-limited case management services to older adults and adults with disabilities under contract with Alameda County Adult Protective Services. This includes connecting older adults to resources, operating a social club for socially isolated older adults, and providing outreach and wellness programming for isolated older adults in Visitacion Valley, including culturally specific activities.
- Older Adult and Disability Support Services Resident-Led Social & Recreational ProgrammingProvides time-limited case management services to older adults and adults with disabilities under contract with Alameda County Adult Protective Services. Connects older adults to resources and services to support aging with dignity and purpose. Operates a social club for socially isolated older adults, offering free in-person and virtual social events and outings.
- On-site Farmer's Market and Wellness Programs Nutrition Education & Cooking SkillsOperates an on-site farmer’s market offering fresh foods, cooking classes, and exercise programs for client families.
- Parenting Education and Support Case Management for Pregnant and Parenting YouthOffers case management and parenting education services for children, youth, and pregnant and parenting teens. This includes strengthening families and supporting healthy early childhood development through peer support and workshops, providing workshops for low-income, at-risk parents on child-rearing skills, and offering teen-parent peer support and education focused on pregnancy prevention.
- Parenting and Family Support Case Management for Pregnant and Parenting YouthStrengthens families and supports healthy early childhood development through peer support, hands-on workshops, and expert guidance. Provides workshops for low-income, at-risk parents on parenting, child development, and child-rearing skills. Offers teen-parent peer support, education services, and comprehensive case management for expectant and parenting teens.
- Senior Community Service Employment Program (SCSEP) Senior Employment & Volunteer ProgramsOperates the Senior Community Service Employment Program (SCSEP), providing workforce training for older adults across six Bay Area counties.
- Senior Volunteer and Workforce Programs Senior Employment & Volunteer ProgramsOperates the AmeriCorps Seniors Foster Grandparent Program, connecting older adult volunteers with children to support skill development. Also runs the AmeriCorps Seniors Senior Companion Program, supporting older adults in engaging with personal and community activities, and the Senior Community Service Employment Program (SCSEP), providing workforce training for older adults across six Bay Area counties.
- Senior Volunteer and Workforce Programs Senior Employment & Volunteer ProgramsOperates the AmeriCorps Seniors Foster Grandparent Program, connecting older adult volunteers with children to support skill development. Also operates the AmeriCorps Seniors Senior Companion Program, supporting older adults in engaging with personal and community activities, and the Senior Community Service Employment Program (SCSEP), providing workforce training for older adults across six Bay Area counties.
- Services for Unhoused and Food-Insecure Individuals Permanent and Transitional Housing SupportOperates the Bayview Drop-In Center at 2111 Jennings Street in San Francisco, providing showers, laundry, meals, and lockers for individuals experiencing or at risk of homelessness. Also operates Mother Brown’s Kitchen at the same location, providing warm meals and serving as a safe community space for unhoused and food-insecure residents.
- Services for Unsheltered and Food-Insecure Individuals Permanent and Transitional Housing SupportOperates the Bayview Drop-In Center, providing showers, laundry, meals, and lockers for individuals experiencing or at risk of homelessness. It also operates Mother Brown’s Kitchen, providing warm meals and a safe community space for unhoused and food-insecure residents in San Francisco’s Bayview neighborhood.
- Social and Wellness Programs for Older Adults Resident-Led Social & Recreational ProgrammingOperates a social club for socially isolated older adults 60 and older, offering free in-person and virtual social events and outings. Provides outreach and wellness programming for isolated older adults in Visitacion Valley, including culturally specific activities and educational programs, and offers social, wellness, educational, and intergenerational activities through the 66 Raymond Community Services program.
- Suicide Loss Support Program Post-Crisis Suicide Support ServicesOperates the Local Outreach to Suicide Survivors program, which provides ongoing support to individuals after a suicide loss through a peer model involving trained survivors and professionals.
- Suicide Prevention and Crisis Support 24/7 Crisis Hotline & Support Line OperationsOperates two local crisis support programs, San Francisco Suicide Prevention and Peninsula Suicide Prevention, which answer 988 calls, texts, and chats in San Francisco and San Mateo Counties. These programs provide 24/7 crisis counseling, emotional support, education, and crisis intervention. The organization also operates the Local Outreach to Suicide Survivors program, providing ongoing support to individuals after a suicide loss.
- Suicide Prevention and Crisis Support 24/7 Crisis Hotline & Support Line OperationsOperates San Francisco Suicide Prevention and Peninsula Suicide Prevention, answering 988 calls, texts, and chats in San Francisco and San Mateo Counties. Provides 24/7 crisis counseling via phone and text for individuals experiencing depression, suicidal thoughts, or emotional distress. Also runs the Local Outreach to Suicide Survivors program, offering ongoing peer support after a suicide loss.
- Suicide Prevention and Crisis Support 24/7 Crisis Hotline & Support Line OperationsOperates two local crisis support programs, San Francisco Suicide Prevention and Peninsula Suicide Prevention, which answer 988 calls, texts, and chats in San Francisco and San Mateo Counties. These programs provide 24/7 crisis counseling via phone and text for individuals experiencing depression, suicidal thoughts, or emotional distress, and offer emotional support, education, and crisis intervention.
- Support Services for Expectant and Parenting Teens Case Management for Pregnant and Parenting YouthOffers comprehensive case management, peer support, education, and parenting workshops for expectant and parenting teens under age 19, including a peer-directed program for teen and young-adult parents and their children, with a focus on pregnancy prevention and at-risk youth.
- Support Services for Vulnerable Adults Homeless Health Navigation & Care AccessProvides services for adults aged 18-60, focusing on low-income individuals, people with disabilities, the Deaf community, and those facing mental illness and substance abuse challenges. This includes case management, assessments, and wellness interventions for individuals who are unhoused or insecurely housed, formerly incarcerated, or experiencing substance use and unaddressed mental health disorders, using a harm-reduction approach.
- Support and Engagement Programs for Older AdultsProvides social, wellness, educational, and intergenerational programming for older adults and adults with disabilities, including a social club for isolated seniors, digital literacy training through SF Connected and Tech Squad, outreach in Visitacion Valley with culturally specific activities, and AmeriCorps Seniors programs fostering grandparent and companion roles.
- Supported Employment and Education ServicesProvides evidence-based supported employment and education services to program graduates to maintain educational and vocational engagement.
- Supportive Housing for Homeless Individuals Permanent and Transitional Housing SupportProvides services to transition individuals with histories of homelessness into subsidized, permanent scattered housing in the community. This includes operating the Harbor Haven Supportive Housing program for unsheltered individuals and veterans in San Francisco, offering scattered-site supportive housing with shared or single occupancy units.
- Supportive Housing for Unsheltered Individuals Permanent and Transitional Housing SupportProvides scattered-site supportive housing with shared or single occupancy units for unsheltered individuals in San Francisco through the Harbor Haven Supportive Housing program, including a specific program for unsheltered veterans.
- Transitional Age Youth Mental Health Programs Child & Youth Outpatient Mental Health ServicesOffers mental health programs for transitional age youth aged 16-25 with severe and persistent mental health issues, aiming to stabilize their lives and increase independence, productivity, and community integration, while also engaging family members and support persons.
- Transitional Housing Programs Permanent and Transitional Housing SupportOperates transitional housing programs to support recovery for individuals experiencing housing instability, including those who have experienced homelessness. This includes an 80-bed program in Sonoma County offering 6 to 12 months of interim shelter and support services for unsheltered individuals with mental health and co-occurring substance use challenges, and a six-month residential transitional housing program in Santa Rosa for individuals with justice-involved and mental health backgrounds.
- Transitional Housing Programs Permanent and Transitional Housing SupportOperates transitional housing programs to support recovery for individuals experiencing housing instability, including those who have experienced homelessness. This includes an 80-bed transitional recovery and re-entry program in Sonoma County offering 6 to 12 months of interim shelter and support services for unsheltered individuals with mental health and co-occurring substance use challenges, and six-month residential transitional housing in Santa Rosa for individuals with justice-involved and mental health backgrounds.
- Transitional Housing and Reentry Programs Permanent and Transitional Housing SupportOperates transitional housing programs to support recovery for individuals experiencing housing instability, including those who have experienced homelessness. This includes an 80-bed transitional recovery and re-entry program in Sonoma County and six-month residential transitional housing in Santa Rosa for individuals with justice-involved and mental health backgrounds.
- Transitional and Supportive Housing Programs Permanent and Transitional Housing SupportOperates multiple transitional and supportive housing programs across California, including 80-bed residential recovery and re-entry housing in Sonoma County, scattered-site supportive housing in San Francisco for unsheltered individuals and veterans, and time-limited housing with case management for justice-involved and mentally ill populations. Programs typically offer 6 to 12 months of interim shelter and support services.
- Transitional and Supportive Housing Programs Permanent and Transitional Housing SupportOperates multiple transitional and supportive housing programs across California, including 80-bed residential recovery and re-entry housing in Sonoma County, scattered-site supportive housing for unhoused individuals and veterans in San Francisco, and 18-month reentry support for individuals released from Santa Rita Jail with behavioral health challenges.
- Workforce Development and Training Programs Senior Employment & Volunteer ProgramsOperates the Senior Community Service Employment Program (SCSEP) across six Bay Area counties and provides workforce development pipelines in early childhood education for first-generation, non-traditional, and immigrant college apprentices.
- Workforce Development for Early Childhood Education Subsidized Child Care Access ProgramsProvides comprehensive support services through an Early Childhood Education workforce development pipeline for first-generation, non-traditional college, and immigrant apprentices.
advocacy · 4
- Advocacy for Long-Term Care Residents Long-Term Care and Medicare AdvocacyOperates the San Francisco Long-Term Care Ombudsman Program, which investigates complaints and advocates on behalf of elderly and dependent adults living in long-term care facilities.
- Advocacy for Residents in Long-Term Care Facilities Long-Term Care and Medicare AdvocacyOperates the San Francisco Long-Term Care Ombudsman Program, investigating complaints and advocating on behalf of elderly and dependent adults living in long-term care facilities.
- Long-Term Care Ombudsman Program Long-Term Care and Medicare AdvocacyOperates the San Francisco Long-Term Care Ombudsman Program, investigating complaints and advocating for elderly and dependent adults in long-term care facilities.
- Long-Term Care Ombudsman Program Long-Term Care and Medicare AdvocacyOperates the San Francisco Long-Term Care Ombudsman Program, which investigates complaints and advocates for elderly and dependent adults in long-term care facilities.
capacity building · 7
- Capacity Building for Early Psychosis Care Early Psychosis Coordinated Specialty Care SupportProvides training, technical assistance, consultation, and implementation guidance to mental health providers and organizations on early psychosis-coordinated specialty care, including needs assessments and support since 2016, and develops graduate ambassador cohorts to support new participants.
- Capacity Building in Early Psychosis Care Early Psychosis Coordinated Specialty Care SupportProvides training, technical assistance, consultation, and implementation guidance to mental health providers and organizations implementing early psychosis coordinated specialty care. Conducts needs assessments and has supported providers since 2016.
- Early Psychosis Coordinated Specialty Care Technical Assistance Early Psychosis Coordinated Specialty Care SupportProvides technical assistance, consultation, training, and implementation guidance for early psychosis-coordinated specialty care. Conducts rigorous needs assessments for organizations implementing early psychosis-coordinated specialty care and has provided training and technical assistance to mental health providers and organizations since 2016.
- Early Psychosis Graduate Ambassador Program Early Psychosis Coordinated Specialty Care SupportDevelops a cohort of graduate ambassadors to support new program participants and their families in early psychosis programs.
- Graduate Ambassador Program Early Psychosis Coordinated Specialty Care SupportDevelops a cohort of graduate ambassadors to support new program participants and their families in early psychosis programs.
- Technical Assistance and Training for Early Psychosis Care Early Psychosis Coordinated Specialty Care SupportProvides technical assistance, consultation, training, and implementation guidance for early psychosis-coordinated specialty care. This includes conducting rigorous needs assessments for organizations and has been provided to mental health providers and organizations since 2016.
- Technical Assistance and Training for Early Psychosis Care Early Psychosis Coordinated Specialty Care SupportProvides technical assistance, consultation, training, and implementation guidance for early psychosis-coordinated specialty care. Conducts rigorous needs assessments for organizations implementing these services and has provided training and technical assistance to mental health providers and organizations since 2016.
strategies · 40
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Capacity Building through Cross-Sector Partnerships capacity_building_partnershipsThe organization utilizes a cross-sector partnership model to build organizational capacity and support the sustainability of mental health services, providing training and professional development to social service providers using evidence-based and evidence-informed practices.
- Capacity building through evidence-based training and cross-sector partnerships capacity_building_partnershipsFelton strengthens the social service ecosystem by providing evidence-based training and technical assistance to providers and building organizational capacity through cross-sector partnerships to sustain mental health services.
- Capacity building through partnerships and training capacity_building_partnershipsFelton builds organizational and system-wide capacity by providing evidence-based training and technical assistance to providers and using cross-sector partnerships to support sustainability of mental health services.
- Co-Response and Peer Postvention Models for Crisis Intervention co_response_modelThe organization uses a collaborative co-response model with police departments to deliver crisis mental health services and employs a peer-based postvention model where trained suicide loss survivors and professionals jointly provide support after a suicide.
- Co-response and peer-based crisis intervention models co_response_modelFelton uses a co-response model with law enforcement and a peer-based postvention model—where suicide loss survivors and professionals jointly provide support—to deliver trauma-informed crisis services and reduce harm during mental health emergencies.
- Collaborative Care Model collaborative_care_modelThe organization uses a collaborative care model where clients co-develop a personalized Plan of Care with staff, and includes family and support networks in feedback sessions to educate about assessment results and treatment options.
- Collaborative and Client-Centered Care Planning collaborative_care_modelThe organization utilizes a collaborative care model where clients co-develop personalized Plans of Care with staff, and includes family and support networks in feedback sessions to educate about assessment results and treatment options.
- Collaborative and Family-Inclusive Care Planning collaborative_care_modelThe organization employs a collaborative care model where clients co-develop personalized Plans of Care with staff, and includes family and support networks in feedback sessions to educate about assessment results and treatment options.
- Collaborative and family-inclusive care model collaborative_care_modelFelton uses a collaborative care approach where clients co-develop personalized Plans of Care, and includes families and support networks in feedback and treatment planning to strengthen engagement and understanding of mental health conditions.
- Collaborative and family-inclusive care model collaborative_care_modelFelton uses a collaborative care model where clients co-develop personalized Plans of Care, and includes families and support networks in feedback and treatment planning to strengthen support systems and improve outcomes.
- Community-Led and Equity-Centered Approach community-led changeThe organization employs an equity-centered, community-led approach to promote social justice and improve quality of life, grounding its training and technical assistance in stakeholder and community insights, with a focus on culture, race, ethnicity, and social adversity.
- Community-led, equity-centered approach community-led changeFelton Institute uses a community-led, equity-centered model to ensure programs are grounded in the lived experiences and insights of the communities served, promoting social justice and improving quality of life through culturally responsive engagement and service design.
- Community-led, equity-centered approach community-led changeFelton Institute uses a community-led and equity-centered model to drive social change, grounding programs and services in community insights and lived experience to promote social justice and improve quality of life, particularly for underserved and justice-impacted populations.
- Crisis Co-Response and Peer Postvention co_response_modelThe organization uses a collaborative co-response model with police departments to deliver crisis mental health services and employs a peer-based postvention model where trained suicide loss survivors and professionals jointly provide support after a suicide.
- Culturally Competent and Trauma-Informed Care culturally_competent_careThe organization provides early, culturally competent assessment and interventions for youth with recent-onset bipolar or mood disorders to build skills for managing episodic symptoms, and delivers comprehensive, culturally relevant, linguistically appropriate, trauma-informed, strength-based, and evidence-based services.
- Evidence-Based Early Intervention and Recovery-Oriented Care for Psychosis early_intervention_psychosisThe organization implements evidence-based early intervention programs for psychosis and bipolar disorder, emphasizing recovery, skill-building, and integrating personal goals into treatment, with a focus on reducing long-term disruption and improving outcomes through culturally responsive diagnostic assessment and treatment.
- Evidence-Based Early Intervention and Recovery-Oriented Care for Psychosis early_intervention_psychosisThe organization implements evidence-based early intervention programs for psychosis and bipolar disorder, emphasizing recovery, skill-building, and culturally competent care in adolescents and young adults, with a focus on reducing long-term disruption and improving treatment outcomes through integrated medication and therapy.
- Evidence-Based Early Intervention for Psychosis and Mood Disorders early_interventionThe organization implements evidence-based early intervention programs for psychosis and bipolar disorder, emphasizing recovery, skill-building, and culturally competent assessment and treatment to reduce long-term disruption and improve outcomes in adolescents and young adults.
- Harm Reduction Approach harm_reductionThe organization utilizes a harm-reduction approach in serving individuals with substance use and mental health disorders, including those who are unhoused or formerly incarcerated.
- Harm Reduction Approach harm-reductionThe organization uses a harm-reduction approach in serving individuals with substance use and mental health disorders, including those who are unhoused or formerly incarcerated.
- Harm reduction and peer-based crisis/postvention models harm-reductionFelton applies harm reduction principles in serving individuals with substance use and mental health disorders, and uses peer-based postvention and co-response models—partnering with police and trained survivors—to deliver compassionate crisis and post-crisis support.
- Harm reduction for vulnerable populations harm-reductionFelton applies a harm-reduction philosophy when serving individuals with substance use disorders, mental illness, homelessness, or justice system involvement, prioritizing safety, dignity, and incremental progress.
- Holistic Aging Support and Housing Stability holistic_aging_supportThe organization integrates mental health, workforce development, and community engagement to support older adults in aging with dignity and quality of life, including supporting unhoused seniors in transitioning to and thriving in permanent housing while addressing digital inclusion.
- Holistic Aging Support with Housing Stability and Digital Inclusion holistic_aging_supportThe organization integrates mental health, workforce development, and community engagement to support older adults in aging with dignity and quality of life, specifically supporting unhoused seniors in transitioning to and thriving in permanent housing while addressing digital inclusion through targeted tech support.
- Holistic Support for Older Adults holistic_aging_supportThe organization integrates mental health, workforce development, and community engagement to support older adults in aging with dignity and quality of life, including supporting unhoused seniors in transitioning to and thriving in permanent housing while addressing digital inclusion.
- Integrated Treatment for Severe Mental Illness integrated treatment (medication + therapy)The organization treats severe mental illness using a combination of medication and evidence-based therapy to support improvement and recovery.
- Integrated and Wraparound Services wraparound servicesThe organization provides integrated and wraparound services, including mental health support, crisis intervention, and supportive housing, to promote holistic well-being for adults and transitional age youth, utilizing a multidisciplinary, team-based approach for intensive outpatient mental health services.
- Integrated and Wraparound Services wraparound servicesThe organization provides integrated and wraparound services, including mental health support, crisis intervention, and supportive housing, using a multidisciplinary, team-based approach to promote holistic well-being for adults and transitional age youth, particularly those with severe mental illness.
- Integrated and wraparound services for holistic well-being wraparound servicesFelton delivers multidisciplinary, integrated services—including mental health support, crisis intervention, housing, and workforce development—through a wraparound model that addresses the full spectrum of client needs in both clinical and community settings.
- Integrated treatment combining medication and therapy integrated treatment (medication + therapy)Felton treats severe mental illness through a combination of medication management and evidence-based psychotherapies, ensuring comprehensive clinical support for recovery and functional improvement.
- Integrated wraparound services for holistic well-being wraparound servicesFelton delivers multidisciplinary, team-based wraparound services—including mental health support, crisis intervention, housing, and workforce development—to support holistic well-being for adults, transitional age youth, and older adults, particularly those with severe mental illness or experiencing homelessness.
- Recovery-Oriented Care recovery-oriented careThe organization utilizes a recovery-oriented approach that integrates personal goals in work, school, and relationships into early psychosis treatment, delivering comprehensive care grounded in wellness, recovery, and resilience, including family support.
- Recovery-oriented, early intervention for psychosis early intervention in psychosisFelton emphasizes early, evidence-based intervention for psychosis and bipolar disorder, using recovery-oriented care that integrates personal goals in work, school, and relationships, with culturally responsive assessment and treatment to reduce long-term disruption and support remission.
- Recovery-oriented, early intervention in psychosis early intervention in psychosisFelton emphasizes early, culturally competent diagnosis and recovery-oriented treatment for psychosis and bipolar disorder, combining evidence-based therapy and medication with personalized goal setting in work, school, and relationships to improve long-term outcomes for youth and young adults.
- Trauma-Informed and Two-Generational Approach trauma-informed careThe organization provides comprehensive, culturally relevant, linguistically appropriate, trauma-informed, strength-based, and evidence-based services, utilizing a two-generational and intergenerational approach to deliver family-centered, strength-based, and multidisciplinary services.
- Trauma-Informed and Two-Generational Care trauma_informed_careThe organization provides comprehensive, culturally relevant, linguistically appropriate, trauma-informed, strength-based, and evidence-based services, using a two-generational and intergenerational approach to deliver family-centered and multidisciplinary services.
- Trauma-informed, culturally competent, and strength-based services trauma-informed careFelton provides services that are trauma-informed, culturally competent, linguistically appropriate, and strength-based, ensuring care is respectful of identity, adversity, and resilience, particularly for justice-impacted and underserved populations.
- Trauma-informed, culturally competent, and strength-based services trauma-informed careFelton delivers services that are trauma-informed, culturally competent, linguistically appropriate, and strength-based, ensuring care is responsive to clients’ identities, histories, and social contexts.
- Two-Generational and Intergenerational Approach two_generational_approachThe organization uses a two-generational and intergenerational approach to deliver family-centered, strength-based, and multidisciplinary services.
- Two-generational and intergenerational family support two-generational approachFelton uses a two-generational and intergenerational approach to deliver family-centered services that strengthen both parent and child outcomes through multidisciplinary, strength-based support.
named programs · 18
what they call their work
(re)MIND® Early Psychosis Program
Delivers comprehensive treatment for individuals experiencing psychosis, focusing on personal goals and recovery.
66 Raymond Community Services
Provides social, wellness, educational, and intergenerational activities for older adults and adults with disabilities in Visitacion Valley, SF.
AmeriCorps Seniors Foster Grandparent Program (FGP)
Engages volunteers 55+ in mentoring children, using life experience to help them develop skills and confidence.
AmeriCorps Seniors Senior Companion Program (SCP)
Connects older adult volunteers with isolated peers to encourage engagement in personal and community activities.
BEAM and BEAM UP
Early psychosis programs using personal goals to support recovery through work, school, family, and relationships.
Case Management for Alameda County
Provides time-limited care management services under contract with Alameda County APS for older adults and adults with disabilities.
Flexible Housing Subsidy Pool (FHSP)
Provides services to help individuals transition from Shelter-in-Place Hotels into subsidized, permanent scattered housing in San Francisco; funded by HSH in partnership with Brilliant Corners and other housing partners.
Geriatric Services West (GSW) and Geriatric Outpatient Services (GOS)
Provides comprehensive case management, therapy, and psychiatric services for older adults 60+ with mental health or substance use concerns.
Information, Referral, and Assistance (IR&A)
Provides follow-up support to clients referred by SF HSA to connect them with community resources; includes continuous outreach for an average of one month.
Information, Referral, and Assistance program (IR&A)
Offers follow-up assistance to clients referred by the San Francisco Human Services Agency to connect them with community resources.
Older Adult Intensive Case Management (ICM) and Full Service Partnership (FSP)
Offers multidisciplinary, team-based mental health services for adults 60+ with severe mental illness, delivered in office and community settings.
Older Adult Service Team (OAST)
Delivers specialized clinical case management for older adults with mental health and substance use issues to support aging in place.
Older Adult Social Club (OASC)
Provides a supportive space for socially isolated older adults 60+ to build connections through free in-person and virtual social events.
San Francisco Long-Term Care Ombudsman Program (LTCO)
Investigates complaints and resolves issues affecting elderly and dependent adults in long-term care facilities; mandated by federal and state law.
Senior Community Service Employment Program (SCSEP)
Provides workforce training for older adults 55+ in community service and government roles, leading to permanent job placements.
Tech Squad
Provides one-on-one tech support, digital literacy training, and broadband access to older adults and people with disabilities to reduce social isolation.
Visitacion Valley Senior Health & Wellness
Offers outreach and wellness programming including Chinese dancing, ESL classes, and trauma discussion groups for isolated older adults in Visitacion Valley, SF.
re)MIND®
Early psychosis intervention program offering comprehensive treatment for youth and young adults experiencing early signs of psychosis in Alameda, San Francisco, Marin, and San Mateo counties.
relationships · 25
who they work with
- Alameda County Adult Protective Services Partner — Contracts with Felton Institute to provide case management services for older adults and adults with disabilities.
- Alameda County Behavioral Health Partner — Collaborates with Felton Institute on the Reentry Engagement Program (REP) for justice-impacted individuals with severe mental health challenges.
- Alameda County Behavioral Health Department Partner — Handles referrals and eligibility questions for the Older Adult Service Team program.
- Antioch Police Department Partner — Collaborates with Felton Institute on the Angelo Quinto Community Response Team (AQCRT) for community-based crisis response.
- Belmont Police Department Partner — Collaborates with Felton Institute on the Community Wellness and Crisis Response Team using a co-response model.
- Brilliant Corners Partner — Collaborates with Felton Institute on the Flexible Housing Subsidy Pool program.
- Cenpatico, Southern Arizona Partner — Partner in training and technical assistance initiatives for early psychosis programs.
- City of Antioch Partner — Partners with Felton Institute on the Angelo Quinto Community Response Team (AQCRT) to respond to non-life-threatening 911 calls.
- East Palo Alto Police Department Partner — Collaborates with Felton Institute on the Community Wellness and Crisis Response Team using a co-response model.
- Mental Health Services Act (MHSA) Government — Primary funder of the Felton Early Psychosis Programs through state mental health funding.
- National Alliance on Mental Illness (NAMI) Network — Cited as a source for mental health myths and facts, and early intervention information.
- National Association of State Mental Health Program Directors Partner — Partner in training and technical assistance initiatives for early psychosis programs.
- National Association of State Mental Health Program Directors (NASMHPD) Partner — Collaborates on toolkits and issue briefs related to student success and continuity of care in early psychosis programs.
- National Association on Mental Illness Partner — Partner in training and technical assistance initiatives for early psychosis programs.
- National Council on Behavioral Health Partner — Partner in training and technical assistance initiatives for early psychosis programs.
- National Institute of Mental Health Government — Cited as a reference for research and facts about schizophrenia and mental illness.
- Peninsula Suicide Prevention Partner — Operated by Felton Institute as a local crisis support program answering 988 calls in San Mateo County.
- RCEB Partner — Partners with RCEB to provide Deaf services, recognizing the cultural and linguistic diversity within the Deaf community.
- RCEB Partner — Partners with RCEB to provide Deaf services, recognizing the cultural diversity within the Deaf community.
- San Francisco Department of Disability and Aging Services Government — Funds the SF Connected Program and Visitacion Valley senior programs.
- San Francisco Department of Homelessness and Supportive Housing Partner — Funds the Flexible Housing Subsidy Pool program and provides referrals for housing placement.
- San Francisco Department of Public Health Behavioral Health Partner — Handles referrals and eligibility questions for Geriatric Services West and Geriatric Outpatient Services programs.
- San Francisco Human Services Agency Partner — Refers clients to Felton’s Information, Referral, and Assistance program.
- San Francisco Suicide Prevention Partner — Merged into Felton Institute in 2019 and operates as a local crisis support program answering 988 calls in San Francisco County.
- Substance Abuse and Mental Health Services Administration (SAMHSA) Government — Cited as a reference for the relationship between substance use and mental health.