irs program accomplishments · form 990 part iii · fy2021
what they reported doing
Program narrative the organization filed with the IRS. Ordered by program spending.
- #1 primary $2.52MCASS PROVIDES HOUSING PLACEMENT SERVICES, INCLUDING RAPID RE-HOUSING FOR PEOPLE EXPERIENCING HOMELESSNESS, AS WELL AS ASSISTING WITH EVICTION PREVENTION FUNDS FOR BOTH SINGLE ADULTS AND FAMILIES WITH CHILDREN. CASS ALSO PROVIDES HOUSING SERVICES AND ONE-TIME FINANCIAL ASSISTANCE, INCLUDING RENT, DEPOSITS FOR RENT AND UTILITIES, PAYING BILLS IN ARREARS, AND ONGOING HOUSING-BASED CASE MANAGEMENT SUPPORT. ACROSS ALL CASS PROGRAMS, IN FY2022, 1,262 PEOPLE EXITED TO A PERMANENT HOUSING DESTINATION.
- #2 $85KCASS PROVIDES EMERGENCY SHELTER AND SUPPORTIVE SERVICES TO FAMILIES EXPERIENCING HOMELESSNESS THROUGH THE FAMILY HAVEN SHELTER (ALSO KNOWN AS VISTA COLINA). SERVICES INCLUDE CASE MANAGEMENT, ACCESS TO BEDS, SHOWERS, FOOD, CLOTHING, AND HYGIENE ITEMS AT NO COST TO RECIPIENTS. THIS FISCAL YEAR, SHELTER WAS PROVIDED TO 377 UNDUPLICATED PARENTS/ ADULT FAMILY MEMBERS AND CHILDREN FOR A TOTAL OF 93 FAMILIES SERVED. THROUGH OUR CASE MANAGEMENT, WE ASSIST FAMILIES IN ENDING THEIR HOMELESSNESS AND REGAINING THEIR SELF-SUFFICIENCY.
named programs · 4 · from sources
what they call their work
Rapid Re-Housing & Prevention
Program providing short-term rental and utility assistance, security deposit support, case management, tenancy skills training, landlord mediation, and benefits enrollment to help individuals and families secure or retain housing.
Single Adult Shelter
24/7 emergency shelter for up to 600 adults, providing low-barrier access to beds, showers, hygiene supplies, meals, case management, and connections to healthcare and housing services.
The Haven
Arizona’s first emergency shelter exclusively for adults aged 55+, featuring 130 private non-congregate units, age-appropriate design, medical and behavioral health connections, and specialized housing navigation.
Vista Colina Family Shelter
Family-focused shelter with 36 private units offering safe housing for parents and children, along with case management, school enrollment support, food pantry, clothing closet, and housing navigation.
activities · 5 groups
what they do
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Transitional and Permanent Supportive Housing 6 activities
- Case Management and Housing NavigationProvides case management services to individuals and families experiencing homelessness, assisting them in transitioning into permanent housing. This includes support through Rapid Re-Housing and Prevention programs, and helping clients secure permanent housing through various housing assistance programs.
- Case Management and Housing NavigationProvides case management services and housing navigation assistance to individuals and families experiencing homelessness, helping them transition into permanent housing. This includes supporting clients in securing housing through programs like Rapid Re-Housing and Emergency Housing Vouchers, and assisting with vocational training.
- Case Management and Housing NavigationProvides case management services to individuals and families experiencing homelessness, assisting them in transitioning into permanent housing. This includes support through Rapid Re-Housing and Prevention programs, and helping clients secure permanent housing through various housing assistance programs.
- Case Management and Housing NavigationProvides case management services to individuals and families experiencing homelessness, assisting them in securing and transitioning into permanent housing through programs like Rapid Re-Housing and Prevention. This includes support for housing applications, lease signing, and other social services.
- Supportive Housing and Street Outreach ProgramsBuilds and operates large-scale supportive housing and street outreach programs using evidence-based practices, and provides social services in transitional and permanent supportive housing programs for vulnerable populations.
- Supportive Housing and Street Outreach ProgramsBuilds and operates large-scale supportive housing and street outreach programs using evidence-based practices, and provides social services in transitional and permanent supportive housing programs for vulnerable populations.
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Emergency Shelter Services 3 activities
- Emergency Shelter OperationsOperates multiple emergency shelters in Arizona, including the largest single adult emergency shelter with capacity for up to 600 individuals, The Haven for adults aged 55 and older with 130 private units, and the Vista Colina Family Shelter with 36 private family units. These shelters are open 24/7 year-round, providing safe housing, showers, hygiene supplies, and stable addresses.
- Emergency Shelter ServicesOperates multiple emergency shelters in Arizona, including the largest single adult emergency shelter with capacity for up to 600 individuals, The Haven for adults aged 55 and older with 130 private units, and the Vista Colina Family Shelter with 36 private family units. These shelters are open 24/7 year-round, providing safe housing, showers, hygiene supplies, and stable addresses.
- Emergency Shelter ServicesOperates multiple emergency shelters in Arizona, including the largest single adult emergency shelter with capacity for up to 600 individuals, The Haven for adults aged 55 and older with 130 private units, and the Vista Colina Family Shelter with 36 private family units. These shelters are open 24/7 year-round, providing safe housing, showers, hygiene supplies, and stable addresses.
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Animal Rescue & Shelter Volunteer Support 3 activities
- Volunteer EngagementOffers volunteer opportunities for individuals, families, and groups to support shelter operations and other services.
- Volunteer EngagementOffers volunteer opportunities for individuals, families, and groups to support shelter operations and other programs.
- Volunteer EngagementOffers volunteer opportunities for individuals, families, and groups to support shelter operations and other services.
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Supported Employment for People with Disabilities 1 activity
- Support for Skill DevelopmentSupports individuals in developing skills for employment, such as assisting clients in enrolling in and completing classwork for CDL training.
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Uncategorized 4 activities
- Community Outreach and Program EvaluationManages and improves community outreach programs for individuals experiencing food and housing insecurity using data analytics. The organization also conducts research and data-driven investigations to evaluate program effectiveness and inform organizational policy.
- Program Evaluation and Data AnalyticsConducts research and data-driven investigations to evaluate program effectiveness, inform organizational policy, and manage and improve community outreach programs for individuals experiencing food and housing insecurity.
- Program Evaluation and Data-Driven ImprovementConducts research and data-driven investigations to evaluate program effectiveness, inform organizational policy, and manage community outreach programs for individuals experiencing food and housing insecurity.
- Program Evaluation and ResearchConducts research and data-driven investigations to evaluate program effectiveness, inform organizational policy, and manage and improve community outreach programs for individuals experiencing food and housing insecurity.
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financials · form 990 · fy2021
revenue
Total revenue$22.36M
Contributions & grants$22.11M99%
Program service revenue$00%
Investment income$37K0%
Other revenue$210K
expenses
Total expenses$12.75M
Program expenses79%
Admin / overhead13%
Fundraising7%
Salaries & benefits$5.02M
Grants paid out$2.87M
Largest expense lineCompensation
balance sheet
Total assets$14.73M
Cash$1.93M
Investments$1.78M
Liabilities$1.52M
Net assets$13.21M
Liquid reserves3.5 mo
3 years on record · 2019–2021 · YoY revenue +98.0%
leadership · form 990 part vii · fy2021
who runs it
paid leadership · 5
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| LISA GLOW JD | CEO | 40 | $304K |
| MARK BUSTAMANTE | DIRECTOR OF FINANCE | 40 | $119K |
| DAYNA GABLER | CDO | 40 | $117K |
| MARY GLENNON | DIRECTOR OF PROGRAMS | 40 | $102K |
| ALISA CHATINSKY | EXECUTIVE VICE PRESIDENT | 40 | $96K |
board members · 10
- BILL MORLAN — DIRECTOR
- BRYAN MURPHY — DIRECTOR
- DEANNA JONOVICH — DIRECTOR
- GRACE APPLEBE — DIRECTOR
- GUY MIKKELSEN — TREASURER
- JEFF STAPLETON — DIRECTOR
- JONATHON VENTO — DIRECTOR
- KARL OBERGH — CHAIRMAN
- MIASIA PASHA — DIRECTOR
- NICO HOWARD — VICE CHAIRMAN
relationships · 12
who they work with
- Arizona Government — Certified Qualifying Charitable Organization (QCO Code: 20328) enabling donors to claim state tax credits.
- Arizona Department of Revenue Government — Certifies CASS as a Qualifying Charitable Organization (QCO Code: 20328) under Arizona tax law.
- Centurylink Partner — Partnered to connect a client to high-speed internet service at a discounted rate through the Rapid Re-Housing program.
- Development Team Partner — Internal team coordinating non-cash donations such as stock, cryptocurrency, and QCDs.
- HUD Government — Collaborated with HUD in the review and approval process for an Emergency Housing Voucher for a client.
- Maricopa County Government — Partnership through the county’s Coordinated Entry System to connect clients to housing resources.
- Not specified Partner — Invites businesses and organizations to partner through corporate giving to support shelter and housing programs.
- Phoenix Rescue Mission Partner — Leadership staff previously held senior roles at Phoenix Rescue Mission, indicating a professional connection and shared focus on homelessness services.
- Whalers Construction Partner — General contractor for the construction of the CASS homeless shelter.
- community organizations Partner — Partners with community organizations to create systemic, lasting solutions and navigate service gaps for clients.
- development@cassaz.org Partner — Contact point for donors interested in employer matching gifts and giving to CASS.
- faith group Partner — Faith groups can host donation drives and receive speakers from CASS to engage their communities.