activities · 11
what they do
direct service · 11
- Coordinated Entry Program Permanent and Transitional Housing SupportFormed the Front Door program, which serves as Coconino County's Coordinated Entry program, providing intake and referral services to help people in crisis access resources for long-term housing stability.
- Coordinated Entry and Case Management Permanent and Transitional Housing SupportManages the Front Door program, Coconino County's Coordinated Entry program, which provides intake and referral services to help people in crisis access resources for long-term housing stability. The organization also assigns case managers to clients to facilitate their transition from emergency shelter to permanent housing, with over 86% of rehoused individuals not returning to homelessness.
- Coordinated Entry and Housing Navigation Permanent and Transitional Housing SupportOperates the Front Door program, Coconino County's Coordinated Entry program, which provides intake and referral services to help individuals in crisis access resources for long-term housing stability. This includes assessing eligibility for various services within the Coconino County Continuum of Care and assigning case managers to help clients transition to permanent housing.
- Developing Non-Congregate Shelter Facilities Permanent and Transitional Housing SupportAcquires and renovates hotels to create non-congregate shelter facilities. This includes "The Crown," a 58-unit hotel for older adults, medically vulnerable individuals, and families, and "The Lantern," a 103-unit hotel-to-housing facility for adults, with an expected opening in 2025.
- Emergency Shelter Operations Emergency Shelter ServicesOperates as the largest emergency shelter in Northern Arizona, providing 24/7, 365-day-a-year shelter and critical services to individuals and families experiencing homelessness or crisis. The shelter has a capacity of 170 beds and offers services such as hot showers, food, laundry, computer access, and secure storage.
- Emergency Shelter Services Emergency Shelter ServicesOperates as the largest emergency shelter in Northern Arizona, providing shelter and critical services to individuals experiencing homelessness or crisis, 365 days a year.
- Hotel-to-Housing Initiatives Permanent and Transitional Housing SupportOpened "The Lantern," a 103-unit hotel-to-housing facility providing individual, non-congregate shelter, and has plans for additional hotel-to-housing projects.
- Non-Congregate Shelter and Supportive Housing Permanent and Transitional Housing SupportDevelops and operates hotel-to-housing projects to provide individual, non-congregate shelter. This includes "The Crown," a 58-unit facility for older adults, medically vulnerable individuals, and families, and "The Lantern," a 103-unit facility for adults, with an expected opening in 2025. This initiative also involves purchasing properties like the Howard Motel to expand emergency shelter and supportive housing.
- Operating Emergency Shelter Services Emergency Shelter ServicesOperates as the largest emergency shelter in Northern Arizona, providing 24/7, year-round shelter and critical services to vulnerable community members experiencing homelessness. The shelter has expanded its capacity to 170 beds and provides essential amenities like hot showers, food, laundry, and computer access.
- Permanent Housing AssistanceAssists individuals in finding permanent housing and moving out of homelessness, with over 86% of individuals rehoused not returning to homelessness.
- Supportive Services Emergency Shelter ServicesOffers various supportive services including hot showers, food, computer access for job services, laundry facilities, and secure storage for belongings to over 2,000 unduplicated individuals each year.
strategies · 12
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Client-Centered Intake and Streamlined Access client-centered_intakeThe organization employs a "Front Door intake" process to guide clients through available opportunities and services, aiming to divert them from crisis and towards stability. This approach also seeks to reduce waiting times for assistance for those experiencing or at risk of homelessness.
- Housing First Approach housing_firstThe organization utilizes a "Housing First" approach, providing immediate access to housing without preconditions related to faith, sobriety, or mental health. This strategy aims to stabilize individuals and families experiencing homelessness, then connects them with community partners for resources to maintain stable housing.
- Housing First Approach housing_firstThe organization employs a "Housing First" approach, providing immediate access to housing without preconditions such as sobriety or mental health treatment. This strategy aims to stabilize individuals and families experiencing homelessness, recognizing housing as a fundamental right and a prerequisite for addressing other challenges.
- Housing First Approach housing_firstThe organization utilizes a "Housing First" approach, providing immediate access to housing without preconditions such as sobriety or mental health treatment. This strategy aims to stabilize individuals and families experiencing homelessness, recognizing that housing is a fundamental human right and a prerequisite for addressing other challenges.
- Housing as Healthcare Integration housing_as_healthcareThe organization operates a "Housing as Healthcare Program" that integrates housing services with coordinated medical and mental health care. This strategy recognizes the critical link between stable housing and overall health outcomes, leveraging community partnerships to provide comprehensive support.
- Housing as Healthcare Integration housing_as_healthcareThe organization operates a "Housing as Healthcare Program" that provides housing services and connects participants to coordinated medical and mental health care through community partnerships, recognizing the link between housing stability and health outcomes.
- Housing as Healthcare Integration housing_as_healthcareThe organization operates a "Housing as Healthcare Program" which integrates housing services with coordinated medical and mental health care. This strategy recognizes the critical link between stable housing and overall health outcomes, leveraging community partnerships to provide comprehensive support.
- Housing-Focused Services and Permanent Housing Assistance housing-focused_approachThe organization provides shelter and critical services with the ultimate goal of assisting vulnerable community members in finding permanent housing to move them out of homelessness permanently. This strategy focuses on ending homelessness one household at a time by facilitating access to stable housing.
- Housing-Focused Services for Permanent Solutions housing_focused_approachThe organization's core strategy is to provide shelter and critical services with the explicit goal of assisting individuals in finding and securing permanent housing. This approach focuses on moving people out of homelessness permanently by prioritizing housing solutions over temporary shelter.
- Housing-Focused Services for Permanent Stability housing_focused_approachThe organization's core strategy is to provide shelter and critical services with the explicit goal of assisting individuals in finding and securing permanent housing. This approach focuses on moving people out of homelessness permanently by prioritizing housing solutions.
- Streamlined Client Intake and Diversion streamlined_access_to_servicesThe organization utilizes a "Front Door intake" process to guide clients through available services efficiently. This strategy aims to reduce waiting times for assistance and divert individuals from crisis situations towards stability by providing immediate access to opportunities and support.
- Streamlined Client Intake and Diversion streamlined_access_to_servicesThe organization employs a "Front Door intake" process to efficiently guide clients through available services and opportunities. This strategy aims to reduce waiting times for assistance and divert individuals from crisis situations towards stability by providing coordinated access to resources.
named programs · 6
what they call their work
Emergency Shelter
Provides 365-day-a-year emergency shelter, hot showers, food, laundry facilities, computer access for job services, and belongings storage to anyone experiencing homelessness or crisis.
Front Door Program
A coordinated entry process in partnership with Catholic Charities that serves as an intake and referral system for people in crisis to quickly access services across the Coconino County Continuum of Care, including emergency shelter, transitional shelter, homeless prevention, rapid re-housing, permanent supportive housing, and veteran services.
Housing First Initiative
Assigns case managers to help clients transition from emergency shelter into permanent housing, coordinating with community partners for resources to maintain stable housing.
Housing as Healthcare Program
Provides housing services and connects participants to coordinated medical and mental health care through community partnerships.
Non-Congregate Shelter (The Crown)
A 58-unit hotel purchased and opened in 2022 to provide non-congregate shelter to older adults, medically vulnerable individuals, and entire families.
Non-Congregate Shelter (The Lantern)
A 103-unit hotel purchased in 2023 and expected to open in 2025, providing non-congregate shelter to adults.
relationships · 11
who they work with
- Bezos Day 1 Families Fund Funder — Awarded a $2.5 million grant to Flagstaff Shelter Services.
- Boulevard Creative Partner — Developed the Flagstaff Shelter Services website.
- Boulevard Creative Partner — Developed the organization's website.
- Boulevard Creative Partner — Provided website development services.
- Boulevard Creative Partner — Website developed by Boulevard Creative.
- Boulevard Creative Partner — Website developer for Flagstaff Shelter Services.
- Catholic Charities Partner — Partnered to form the Front Door program, Coconino County’s Coordinated Entry program.
- Coconino County Partner — Formed the collaborative Front Door intake program, Coconino County’s coordinated entry process that ensures individuals and families facing a housing crisis are referred to the most appropriate agency.
- Corporation for Supportive Housing Partner — Accepted into the 2022 Arizona Supportive Housing Institute by the Corporation for Supportive Housing (CSH), a national organization specializing in supportive housing.
- NPR’s Morning Edition Partner — Featured Ross Altenbaugh of Flagstaff Shelter Services.
- Sunshine Rescue Mission Partner — Provided overflow emergency shelter after Sunshine Rescue Mission closed in October.