irs program accomplishments · form 990 part iii · fy2021
what they reported doing
Program narrative the organization filed with the IRS. Ordered by program spending.
- #1 primary $3.33MDAY ROOM:THE ORGANIZATIONS LODESTAR DAY RESOURCE CENTER (DAY ROOM) OPERATES AS A CENTRAL HUB FOR THE ORGANIZATIONS AND PARTNER SERVICES. CASE WORKERS MEET AT THIS LOCATION TO PROVIDE NAVIGATION AND HOUSING MATCH SERVICES AND CASE CONFERENCING. THE DAY ROOM ALSO MANAGES A CLIENT CLOTHING CLOSET AND WEATHER RELIEF FOR CLIENTS, AS WELL AS CLIENT SHOWERS.
- #2 $2.55MCAMPUS OPERATIONS:THE ORGANIZATIONS THIRTEEN-ACRE CAMPUS PROVIDES AN AREA FOR ITS CLIENTS TO RECEIVE SERVICES FROM THE ORGANIZATION AND ITS PARTNERS. THE CAMPUS GROUNDS AND FACILITIES REQUIRE REGULAR UPKEEP, REPAIRS AND MAINTENANCE IN ORDER TO OFFER SAFE ACCESS TO SERVICES.
named programs · 8 · from sources
what they call their work
Brian Garcia Welcome Center
Open 24/7, connects unhoused individuals with Key Campus services and off-site community resources, provides diversion services, vulnerability screenings, and shelter referrals.
Homeless Court
Assists individuals with court fees and misdemeanor charges that act as barriers to housing and employment, working with Maricopa County judges on-site.
Lodestar Day Resource Center
A central hub on the Key Campus housing an extensive array of human services to help individuals transition from crisis to stability and self-sufficiency.
Mailroom Services
Provides a dedicated "post office" for individuals experiencing homelessness to receive mail, which is critical for applying for housing, employment, and benefits.
Respiro Emergency Shelter
A 100-bed "sprung structure" shelter providing housing navigation services and case management, prioritizing individuals with housing vouchers or significant barriers to housing.
SOAR Team
Works with the Social Security Administration to advocate for and help clients unlock benefits payments, including SSI, disability, and survivorship benefits.
Storage Area
Offers safe storage for clients' belongings, allowing them peace of mind while seeking services.
Street Outreach Program
Aims to increase client engagements and help individuals navigate all available services on the Campus.
activities · 7 clusters
what they do
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Transitional and Permanent Supportive Housing 4 activities
- Coordinated Entry and By-Name List managementOversees Coordinated Entry for Maricopa County and maintains the By-Name List to prioritize and connect individuals experiencing homelessness with housing solutions and vouchers.
- Coordinating Housing Entry and VouchersOversees Coordinated Entry for Maricopa County and manages the By-Name List for housing and housing vouchers, connecting individuals with housing solutions.
- Homeless Court coordinationManages Homeless Court operations on-site at Key Campus, working with Maricopa County judges to resolve court fees and misdemeanor charges, offering pathways to restitution and reducing legal barriers to housing.
- Operating the Key Campus for Homeless ServicesOperates the 13-acre Key Campus in downtown Phoenix, serving as a national model for innovative homelessness solutions by hosting 13-15 independent service providers that deliver comprehensive care to single adults experiencing homelessness. The campus serves close to 14,000 single adults annually in Maricopa County.
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Documentary Film Production for Social Awareness 2 activities
- Advocating for Homelessness SolutionsCo-produces "The McQuaid Mission" segment with STN to discuss homelessness solutions in front of a live studio audience.
- Public education and advocacy through media engagementCo-produces "The McQuaid Mission" segment with STN to discuss homelessness solutions in front of a live audience, advancing public understanding and policy dialogue on homelessness.
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Mobile and Fixed Hygiene Services for Homeless Individuals 2 activities
- Operating a Mailroom for Homeless IndividualsOperates the Key Campus mailroom, processing 84,000 parcels of mail annually for individuals experiencing homelessness to assist with housing, employment, and benefits applications.
- Provision of essential hygiene and mail servicesOperates 12 shower stalls with hygiene supplies, towels, and clothing for individuals experiencing homelessness, with extended summer hours for heat relief, and runs a mailroom processing 84,000 parcels annually to support housing, employment, and benefits applications.
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Medicare and Public Benefits Assistance 1 activity
- Assisting with Social Security BenefitsOperates a SOAR Team that works with the Social Security Administration to help clients access SSI, disability, survivorship benefits, and back pay.
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Welcome Home Starter Kits Distribution 1 activity
- Distribution of outreach support materialsOffers downloadable "You Matter Cards" to support outreach workers and volunteers in connecting with individuals experiencing homelessness.
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Cooling Center and Water Distribution 1 activity
- Providing Heat Relief ServicesProvides Thirst Aid Heat Relief at Key Campus to assist unhoused individuals during Arizona summers, including extended hours for shower facilities.
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Uncategorized 7 activities
- Benefits access and SOAR servicesOperates a SOAR (Supportive Services for Veteran Families and Outreach Access and Recovery) team that assists clients in securing SSI, disability, survivorship benefits, and back pay through collaboration with the Social Security Administration.
- Management of the Brian Garcia Welcome CenterOperates the Brian Garcia Welcome Center 24/7 to conduct assessments for nearly 500 unduplicated clients monthly, provide vulnerability screenings, shelter referrals, and diversion services that reconnect nearly 10% of clients with family or friends to prevent homelessness.
- Managing Homeless CourtManages Homeless Court, assisting individuals with court fees and misdemeanor charges by working with Maricopa County judges on-site to provide pathways to restitution.
- Operating Respiro Emergency ShelterOperates Respiro, a 100-bed "sprung structure" emergency shelter, providing housing navigation services and serving as a stepping stone to ending homelessness.
- Operating the Brian Garcia Welcome CenterManages the Brian Garcia Welcome Center, which operates 24/7, conducting assessments for nearly 500 unduplicated clients each month, connecting them with Key Campus services and off-site community resources, and diverting nearly 10% of clients from homelessness through reunification.
- Operation of Key Campus as a centralized hub for homelessness servicesManages the 13-acre Key Campus in downtown Phoenix, a national model for innovative homelessness solutions, which hosts 13 nonprofit and governmental agencies providing holistic, wrap-around services to single adults experiencing homelessness in Maricopa County.
- Operation of Respiro emergency shelterManages Respiro, a 95- to 100-bed emergency "sprung structure" shelter on land provided by St. Vincent de Paul, serving as a transitional step toward permanent housing and offering housing navigation services.
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financials · form 990 · fy2021
the money
revenue
Total revenue$13.18M
Contributions & grants$12.09M92%
Program service revenue$975K7%
Investment income$119K1%
Other revenue$0
expenses
Total expenses$11.81M
Program expenses89%
Admin / overhead7%
Fundraising4%
Salaries & benefits$4.04M
Grants paid out$1.83M
Largest expense lineCompensation
balance sheet
Total assets$45.25M
Cash$7.56M
Investments$2.42M
Liabilities$4.50M
Net assets$40.75M
Liquid reserves10.1 mo
2 years on record · 2019–2021 · YoY revenue -2.3%
leadership · form 990 part vii · fy2021
who runs it
paid leadership · 4
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| AMY SCHWABENLENDER | EXECUTIVE DIRECTOR | 40 | $155K |
| STEVE DAVIS | DEVELOPMENT DIRECTOR | 40 | $122K |
| CAROL WALKER | FINANCE DIRECTOR | 40 | $114K |
| DAVE BACKUS | OPERATIONS DIRECTOR | 40 | $111K |
board members · 18
- ARLEN WESTLING — DIRECTOR
- BILL MORLAN — DIRECTOR
- CHRISTOPHER GLOVER — DIRECTOR
- COMMANDER BRIAN FREUDENTHAL — DIRECTOR
- DEANNA JONOVICH — DIRECTOR
- DR LEANETTE HENAGAN — DIRECTOR
- GUY INZALACO — DIRECTOR
- KELLY MILLS — SECRETARY
- KENDRA LEE — DIRECTOR
- MARCELINO QUINONEZ — DIRECTOR
- MYRON HAMMES — VICE CHAIR
- PATRICK A TIGHE — DIRECTOR
- PATRICK PAUL ESQ — DIRECTOR
- ROBIN ROMANO — TREASURER
- SHANNON RAMIREZ — DIRECTOR
- STEVE MESSA — DIRECTOR
- TERRY ARAMAN — DIRECTOR
- TJ SWEARENGIN — CHAIR
relationships · 21
who they work with
- Andre House Partner — Provides dinner services off-campus and offers showers, clothing, and laundry services near campus.
- Arizona Department of Economic Security (DES) Government — Operates a full-service office at Key Campus to connect individuals with State Benefits like AHCCCS Healthcare and SNAP Nutrition benefits.
- Arizona Department of Motor Vehicles Partner — Partners with Homeless ID Project to replace State IDs and Driver's Licenses with on-site appointments.
- Arizona Pet Project Partner — Works with Key Campus clients to provide vaccination appointments and pet supplies.
- Arizona Shelter Network Coalition — Member of a collaborative of leading shelter providers working to strengthen Arizona’s response to homelessness.
- Central Arizona Shelter Services (CASS) Partner — Manages the 600-bed Single Adult Shelter on Key Campus.
- Chaplaincy for the Homeless Partner — Leads worship services, conducts street outreach, and provides spiritual support to unhoused individuals.
- Circle the City Healthcare for the Homeless Partner — Offers no-cost medical services including outreach, physicals, wound care, health screenings, and medical respite with case management.
- Community Bridges, Inc. (CBI) Partner — Provides mental health and substance abuse services, housing coordination, case management, and crisis medical services at Key Campus.
- Diane & Bruce Halle Brighter Way Dental Center Partner — Provides oral health services, specializing in surgical and regeneration procedures for implants, to vulnerable individuals.
- Elaine transportation Partner — Provides complementary appointment-based transportation to Key Campus clients.
- Homeless ID Project (HIDP) Partner — Provides replacement identification services, including birth certificates, and partners with the Arizona Department of Motor Vehicles for State IDs and Driver's Licenses.
- Justa Center Partner — Located near campus, provides resources, case management, and housing units for the 55+ unsheltered community.
- Maricopa Association of Governments (MAG) Coalition — Collaborates regionally as part of the Heat Relief Network.
- Maricopa County Government — Judges work with unhoused individuals on-site at Homeless Court to provide pathways to restitution.
- Maricopa County Industrial Development Authority Partner — Donor that contributed to the opening of the Brian Garcia Welcome Center.
- PNC Bank Partner — Partners with St. Vincent de Paul Workforce Development at Key Campus through the COLAB to provide employment access and offers financial services and education via a mobile unit.
- Social Television Network (STN) Partner — Co-produces "The McQuaid Mission" segment to discuss homelessness solutions.
- St. Vincent de Paul Partner — Campus partner that provided land for the Respiro shelter.
- Thunderbirds Charities Partner — Donor that contributed to the opening of the Brian Garcia Welcome Center.
- Traumatic Brain Injury Alliance Partner — Provides veteran services on campus part-time.