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DOVES INCORPORATED

PHOENIX, AZ · EIN 820586529 · Form 990 · FY2021 · NTEE P118 · Human Services · Small ($100K-$1M) · www.aaaphx.org
revenue
$239K
expenses
$272K
net assets
$1.1M
employees
0
program ratio
93%
mission · from form 990

SEE SCHEDULE O

profile · synthesized from sources

DOVES INCORPORATED, operating as the Area Agency on Aging, Region One, is a nonprofit organization that plans, develops, funds, and coordinates programs and services for older adults, family caregivers, and adults with disabilities in Maricopa County, Arizona. They offer a range of direct services including behavioral health, benefits assistance, caregiver support, and programs for victims of elder abuse and domestic violence.

named programs · 7 · from sources

what they call their work

24-Hour Senior HELP LINE
An information and assistance program and central intake for Area Agency on Aging services, responding to over 50,000 calls annually to assess needs, determine eligibility, and provide community resources.
AmeriCorps Caring Circles
A National Service Program providing social support to older adults, including transportation, grocery shopping, friendly visits, and technology assistance, through AmeriCorps members aged 55 and older.
Benefits Assistance Program
Certified Medicare Counselors and volunteers provide objective information about Medicare and other insurance benefits, assist with appeals, and screen eligibility for low-income Medicare Cost Savings programs.
DOVES®
Helps survivors of late-life domestic violence, sexual assault, and elder abuse (age 50 and older) with case management, support groups, crisis intervention, transitional housing, and lay legal advocacy.
ElderVention® Behavioral Health Program
Provides in-home counseling by Licensed Clinical Social Workers, community training on mental health, education on medication, and support for persons with hoarding disorder through the "Too Many Treasures" program.
Family Caregiver Support Program
Supports family members caring for loved ones by providing respite services (in-home, consumer-directed, adult day health care), support groups, and web-based caregiver education and training.
Maricopa Behavioral Health Advocacy Coalition (MEBHAC)
Advocates and educates about medication misuse and mental health issues.
activities · 11 groups

what they do

  • Elder Survivors Housing & Support Services 7 activities
    • Case Management and Crisis Intervention for Vulnerable Adults
      Provides case management, crisis intervention, and lay legal advocacy to survivors of late-life domestic violence, sexual assault, and elder abuse (age 50 and older) in Maricopa County, Arizona, helping them achieve self-sufficiency.
    • Case Management and Crisis Intervention for Vulnerable Adults
      Provides case management, crisis intervention, and lay legal advocacy to survivors of late-life domestic violence, sexual assault, and elder abuse (age 50 and older) in Maricopa County, Arizona, helping them achieve self-sufficiency.
    • Lay legal advocacy
      Offers lay legal advocacy services to support survivors of late-life domestic violence, sexual assault, and elder abuse in navigating legal systems and processes.
    • Support services for survivors of late-life domestic violence, sexual assault, and elder abuse
      Provides crisis intervention, case management, support groups, transitional housing, and lay legal advocacy for survivors of late-life domestic violence, sexual assault, and elder abuse (age 50 and older). Serves special populations including elder refugees and individuals with behavioral health conditions.
    • Support services for survivors of late-life domestic violence, sexual assault, and elder abuse
      Provides comprehensive support to survivors aged 50 and older, including crisis intervention, case management, support groups, transitional housing, and lay legal advocacy to promote self-sufficiency and safety.
    • Support services for survivors of late-life domestic violence, sexual assault, and elder abuse
      Provides comprehensive support to survivors aged 50 and older in Maricopa County, Arizona, including crisis intervention, case management, support groups, and transitional housing to promote self-sufficiency.
    • Transitional Housing Services
      Offers transitional housing for individuals, particularly survivors of late-life domestic violence, sexual assault, and elder abuse.
  • Senior Information & Referral Helpline 4 activities
    • 24-hour Senior HELP LINE
      Operates a 24-hour Senior HELP LINE staffed by Inform USA certified Information and Referral Specialists to assist individuals in Maricopa County.
    • 24-hour Senior HELP LINE
      Operates a 24-hour Senior HELP LINE staffed by Inform USA certified Information and Referral Specialists.
    • Information and referral services for older adults and vulnerable populations
      Operates a 24-hour Senior HELP LINE staffed by Inform USA-certified Information and Referral Specialists to connect residents of Maricopa County with essential programs and services.
    • Information and referral services via 24-hour Senior HELP LINE
      Operates a 24-hour Senior HELP LINE staffed by Information and Referral Specialists certified by Inform USA to assist individuals with accessing services and resources.
  • Mental Health Stigma Reduction & Advocacy 4 activities
    • Advocacy for Behavioral Health Issues
      Advocates and educates about medication misuse and mental health issues through the Maricopa Behavioral Health Advocacy Coalition (MEBHAC).
    • Advocacy for older adult mental health and medication safety
      Engages in advocacy and education around medication misuse and mental health issues through participation in the Maricopa Behavioral Health Advocacy Coalition (MEBHAC).
    • Advocacy on mental health and medication misuse issues
      Engages in policy and systems advocacy through participation in the Maricopa Behavioral Health Advocacy Coalition (MEBHAC) to address mental health and medication misuse concerns affecting older adults.
    • Behavioral Health Advocacy
      Advocates and educates on medication misuse and mental health issues through the Maricopa Behavioral Health Advocacy Coalition (MEBHAC).
  • Outpatient Behavioral Health Services 4 activities
    • Behavioral Health Services
      Operates as a licensed behavioral health provider, offering in-home counseling services by Licensed Clinical Social Workers (LCSWs) and billing Medicare and AHCCCS for mental health services, serving special populations including elder refugees and persons with behavioral health conditions.
    • Behavioral Health Services
      Operates as a licensed behavioral health provider, offering in-home counseling services by Licensed Clinical Social Workers (LCSWs) and billing Medicare and AHCCCS for mental health services.
    • In-home counseling and mental health services
      Provides in-home counseling services delivered by Licensed Clinical Social Workers (LCSWs). Operates as a licensed behavioral health provider certified to bill Medicare and AHCCCS for mental health services.
    • In-home mental health counseling and behavioral health services
      Delivers in-home counseling through Licensed Clinical Social Workers and operates as a licensed behavioral health provider certified to bill Medicare and AHCCCS for mental health services.
  • Older Adult Mental Health First Aid Training 4 activities
    • Community Mental Health Training
      Trains the community to respond to the mental health needs of older adults through Mental Health First Aid and Question, Persuade and Refer (QPR) trainings.
    • Community Mental Health Training
      Trains the community to respond to the mental health needs of older adults through Mental Health First Aid and Question, Persuade and Refer (QPR) trainings.
    • Community education and training on older adult mental health
      Trains community members in responding to the mental health needs of older adults through Mental Health First Aid and Question, Persuade and Refer (QPR) programs.
    • Mental health training and capacity building for communities
      Builds community capacity to respond to older adults' mental health needs through certified trainings such as Mental Health First Aid and Question, Persuade and Refer (QPR).
  • Medication Safety & Disposal Programs 4 activities
    • Community education and harm reduction on medication safety
      Educates older adults about proper medication storage, disposal, and misuse prevention as part of broader health and wellness outreach.
    • Medication Education for Older Adults
      Educates older adults about medication, including proper storage and disposal, and advocates against medication misuse.
    • Medication Education for Older Adults
      Educates older adults about proper medication storage and disposal.
    • Medication education for older adults
      Provides education to older adults on proper medication storage, disposal, and misuse prevention.
  • Respite and Personal Care Support 3 activities
    • Family Caregiver Support Services
      Provides respite services, case management, community education, and support groups for family caregivers, including in-home respite care and access to an Adult Day Health Care Center.
    • Family Caregiver Support Services
      Provides respite services, case management, community education, and support groups for family caregivers, including in-home respite care through contracted agencies and access to an Adult Day Health Care Center.
    • Support and respite services for family caregivers
      Offers respite services, case management, support groups, community education, and web-based training through the Trualta platform for family caregivers. Includes in-home respite care via contracted agencies, consumer-directed care models allowing caregiver-selected workers, and access to Adult Day Health Care Centers for supervised recreation and supervision.
  • Medicare and Public Benefits Assistance 3 activities
    • Medicare and Insurance Counseling
      Provides objective information and education about Medicare and other insurance benefits through certified counselors and volunteers, assisting with appeals, resolving insurance-related problems, and educating about Medicare scams and fraud.
    • Medicare and insurance counseling
      Provides objective information and assistance on Medicare (Original, Advantage, Supplements, Drug Coverage) and cost-saving programs through certified counselors and volunteers. Offers help with appeals, insurance problem resolution, eligibility screenings for low-income programs, and education on Medicare scams and fraud.
    • Social Security and Low-Income Program Assistance
      Provides basic information on applying for Social Security and Supplemental Security Income (SSI), and conducts eligibility screenings for low-income Medicare Cost Savings programs.
  • Transitional and Permanent Supportive Housing 1 activity
    • Transitional Housing Services
      Offers transitional housing for individuals served by the organization.
  • Volunteer-Run Educational Programming 1 activity
    • Volunteer engagement in program delivery
      Relies on volunteers to support the delivery of programs and services across multiple service areas.
  • Uncategorized 8 activities
    • Caregiver Education and Training Platform
      Provides web-based caregiver education and training through the Agency's Trualta platform, utilizing a consumer-directed care model for reimbursement.
    • Consumer-Directed Care Model for Caregivers
      Implements a consumer-directed care model that allows caregivers to select their own workers for reimbursement by the Agency.
    • Hoarding Disorder Program
      Assists individuals with hoarding disorder through the "Too Many Treasures" program, which includes support groups, community education, and therapy.
    • Hoarding Disorder Program
      Helps individuals with hoarding disorder through the "Too Many Treasures" program, offering support groups, community education, and therapy.
    • Hoarding disorder support program
      Offers the "Too Many Treasures" program for individuals with hoarding disorder, providing support groups, community education, and therapy services.
    • Planning and coordination of services for older adults and vulnerable populations
      Plans, develops, funds, administers, and coordinates programs and services in Maricopa County for older adults, family caregivers, adults with physical disabilities, and persons with HIV.
    • Treatment and support for hoarding disorder
      Offers the "Too Many Treasures" program, which provides therapy, support groups, and community education for individuals affected by hoarding disorder.
    • Web-Based Caregiver Education
      Provides web-based caregiver education and training through the Agency's Trualta platform.
financials · form 990 · fy2021
revenue
Total revenue$239K
Contributions & grants$209K87%
Program service revenue$12K5%
Investment income$19K8%
Other revenue$0
expenses
Total expenses$272K
Program expenses93%
Admin / overhead7%
Fundraising0%
Salaries & benefits$0
Grants paid out$4K
Largest expense lineFacilities
balance sheet
Total assets$1.90M
Cash$303K
Investments$990K
Liabilities$789K
Net assets$1.11M
Liquid reserves57.1 mo
2 years on record · 2020–2021 · YoY revenue -57.2%
leadership · form 990 part vii · fy2021

who runs it

paid leadership · 2
NameTitleHours/wkCompensation
MARY LYNN KASUNIC PRESIDENT & CEO 2 $303K
MANOLO NICDAO DIRECTOR OF FINANCE 2 $123K
board members · 5
  • DONNA WIRTEL — VICE CHAIRMAN
  • JOHN NORRIS — DIRECTOR
  • MELISSA FLINT PSYD — CHAIRMAN
  • RYAN HOUSE — DIRECTOR
  • SARAH GALLIMORE PSYD — SECRETARYTREASURER
relationships · 7

who they work with

  • AmeriCorps Partner — National service program partner through which the Agency delivers the Caring Circles program.
  • Area Agency on Aging, Region One Partner — Central intake for Area Agency on Aging services through the 24-Hour Senior HELP LINE
  • Arizona Department of Health Services Government — Licensing authority for behavioral health services.
  • Council on Accreditation Network — Accrediting body for the organization since 2006.
  • DOVES INCORPORATED Partner — Listed as a service provider in the Area Agency on Aging, Region One resource guide
  • Inform USA Partner — Certifies Information and Referral Specialists for the 24-hour Senior HELP LINE.
  • Trualta Partner — Provides web-based caregiver education and training through a partnership with Trualta.