activities · 20
what they do
direct service · 16
- 24-hour Senior HELP LINEOperates a 24-hour Senior HELP LINE staffed by Inform USA certified Information and Referral Specialists.
- Behavioral Health Services Outpatient Mental Health CounselingOperates as a licensed behavioral health provider, offering in-home counseling services by Licensed Clinical Social Workers (LCSWs) and billing Medicare and AHCCCS for mental health services.
- Case Management and Crisis Intervention for Vulnerable Adults Domestic & Sexual Violence Crisis SupportProvides case management, crisis intervention, and lay legal advocacy to survivors of late-life domestic violence, sexual assault, and elder abuse (age 50 and older) in Maricopa County, Arizona, helping them achieve self-sufficiency.
- Community education and harm reduction on medication safety Senior Health & Wellness EducationEducates older adults about proper medication storage, disposal, and misuse prevention as part of broader health and wellness outreach.
- Consumer-Directed Care Model for CaregiversImplements a consumer-directed care model that allows caregivers to select their own workers for reimbursement by the Agency.
- Family Caregiver Support Services Caregiver Support and Education ServicesProvides respite services, case management, community education, and support groups for family caregivers, including in-home respite care through contracted agencies and access to an Adult Day Health Care Center.
- Hoarding Disorder Program Recovery-Focused Case Management & Peer SupportAssists individuals with hoarding disorder through the "Too Many Treasures" program, which includes support groups, community education, and therapy.
- In-home mental health counseling and behavioral health services Outpatient Mental Health CounselingDelivers in-home counseling through Licensed Clinical Social Workers and operates as a licensed behavioral health provider certified to bill Medicare and AHCCCS for mental health services.
- Information and referral services for older adults and vulnerable populations Senior Information & Referral HelplineOperates a 24-hour Senior HELP LINE staffed by Inform USA-certified Information and Referral Specialists to connect residents of Maricopa County with essential programs and services.
- Lay legal advocacy Domestic & Sexual Violence Crisis SupportOffers lay legal advocacy services to support survivors of late-life domestic violence, sexual assault, and elder abuse in navigating legal systems and processes.
- Medication Education for Older Adults Senior Health & Wellness EducationEducates older adults about proper medication storage and disposal.
- Support services for survivors of late-life domestic violence, sexual assault, and elder abuse Domestic & Sexual Violence Crisis SupportProvides comprehensive support to survivors aged 50 and older, including crisis intervention, case management, support groups, transitional housing, and lay legal advocacy to promote self-sufficiency and safety.
- Support services for survivors of late-life domestic violence, sexual assault, and elder abuse Domestic & Sexual Violence Crisis SupportProvides comprehensive support to survivors aged 50 and older in Maricopa County, Arizona, including crisis intervention, case management, support groups, and transitional housing to promote self-sufficiency.
- Transitional Housing Services Permanent and Transitional Housing SupportOffers transitional housing for individuals served by the organization.
- Treatment and support for hoarding disorder Recovery-Focused Case Management & Peer SupportOffers the "Too Many Treasures" program, which provides therapy, support groups, and community education for individuals affected by hoarding disorder.
- Web-Based Caregiver Education Caregiver Support and Education ServicesProvides web-based caregiver education and training through the Agency's Trualta platform.
advocacy · 2
- Advocacy on mental health and medication misuse issues Systems-Level Aging AdvocacyEngages in policy and systems advocacy through participation in the Maricopa Behavioral Health Advocacy Coalition (MEBHAC) to address mental health and medication misuse concerns affecting older adults.
- Behavioral Health Advocacy Mental Health Stigma Reduction InitiativesAdvocates and educates on medication misuse and mental health issues through the Maricopa Behavioral Health Advocacy Coalition (MEBHAC).
capacity building · 2
- Community Mental Health Training Mental Health Education ProgramsTrains the community to respond to the mental health needs of older adults through Mental Health First Aid and Question, Persuade and Refer (QPR) trainings.
- Mental health training and capacity building for communities Mental Health Education ProgramsBuilds community capacity to respond to older adults' mental health needs through certified trainings such as Mental Health First Aid and Question, Persuade and Refer (QPR).
strategies · 7
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Aging in Place Support aging-in-placeEnables older adults to remain safe and independent in their own homes by providing financial assistance and coordinated services tailored to their needs.
- Aging in place through financial support aging-in-placeProvides financial contributions to support older adults in remaining safe and independent in their own homes, leveraging the belief that home stability improves well-being and reduces institutionalization.
- Behavioral Health Support for Older Adults behavioral_health_supportImproves mental and emotional health outcomes for older adults through a licensed behavioral health program, ElderVention®, which provides targeted clinical interventions.
- Consumer-Directed Care Model for Caregiver Empowerment consumer_directed_careEmpowers caregivers by allowing them to select their own support workers through a consumer-directed care model, increasing autonomy and personalization of care.
- Coordinated Service Delivery System for Older Adults and Caregivers coordinated service delivery systemUses a coordinated system approach to plan, develop, fund, administer, and coordinate services for older adults, caregivers, and adults with disabilities or long-term care needs, ensuring integrated and efficient access to support.
- Financial Support for Aging in Place aging-in-placeEnables older adults to remain safe and independent in their homes by providing financial contributions that support home-based care and modifications.
- Integrated Behavioral Health for Older Adults behavioral_health_supportImproves mental and emotional well-being among older adults through a licensed behavioral health program, ElderVention®, which is integrated into broader support services.
named programs · 7
what they call their work
24-Hour Senior HELP LINE
An information and assistance program and central intake for Area Agency on Aging services, responding to over 50,000 calls annually to assess needs, determine eligibility, and provide community resources.
AmeriCorps Caring Circles
A National Service Program providing social support to older adults, including transportation, grocery shopping, friendly visits, and technology assistance, through AmeriCorps members aged 55 and older.
Benefits Assistance Program
Certified Medicare Counselors and volunteers provide objective information about Medicare and other insurance benefits, assist with appeals, and screen eligibility for low-income Medicare Cost Savings programs.
DOVES®
Helps survivors of late-life domestic violence, sexual assault, and elder abuse (age 50 and older) with case management, support groups, crisis intervention, transitional housing, and lay legal advocacy.
ElderVention® Behavioral Health Program
Provides in-home counseling by Licensed Clinical Social Workers, community training on mental health, education on medication, and support for persons with hoarding disorder through the "Too Many Treasures" program.
Family Caregiver Support Program
Supports family members caring for loved ones by providing respite services (in-home, consumer-directed, adult day health care), support groups, and web-based caregiver education and training.
Maricopa Behavioral Health Advocacy Coalition (MEBHAC)
Advocates and educates about medication misuse and mental health issues.
relationships · 7
who they work with
- AmeriCorps Partner — National service program partner through which the Agency delivers the Caring Circles program.
- Area Agency on Aging, Region One Partner — Central intake for Area Agency on Aging services through the 24-Hour Senior HELP LINE
- Arizona Department of Health Services Government — Licensing authority for behavioral health services.
- Council on Accreditation Network — Accrediting body for the organization since 2006.
- DOVES INCORPORATED Partner — Listed as a service provider in the Area Agency on Aging, Region One resource guide
- Inform USA Partner — Certifies Information and Referral Specialists for the 24-hour Senior HELP LINE.
- Trualta Partner — Provides web-based caregiver education and training through a partnership with Trualta.