activities · 13
what they do
direct service · 10
- Adult outpatient mental health clinic operationsOperates four licensed adult outpatient clinics with multidisciplinary teams including case managers, doctors, nurses, rehabilitation specialists, peer mentors, and clinical coordinators, serving thousands of adults annually.
- Assertive Community Treatment (ACT) and home-based services Assertive Community Mental Health ServicesProvides Assertive Community Treatment (ACT) teams and home visits for highly vulnerable adults experiencing homelessness and acute mental health crises, as well as for established members requiring intensive community-based support.
- Case management and community resource linkageProvides case management support to connect individuals and families with community resources, including housing, employment, transportation, and support services, supported by family support partners.
- Child and Family Team Process implementation Child and Family Team CoordinationImplements the nationally recognized Child and Family Team Process to assemble personalized support teams for children and families, enhancing coordinated care planning.
- Distribution of community resource guide Community Resource Directory DevelopmentProduces and distributes The Help Book, a comprehensive guide listing local and national resources for housing, employment, transportation, advocacy, and support groups.
- General mental health and substance use services Substance Use Disorder TreatmentProvides general mental health and substance use services to support members' health, wellness, and happiness across the lifespan.
- Individual Service Plan development for youth Child and Family Team CoordinationDevelops Individual Service Plans (ISPs) with families to set and track goals for children's behavioral health and development.
- Integrated pharmacy services in mental health clinics Community Pharmacy ServicesEquips adult outpatient clinics with full-service onsite pharmacies through a partnership with Genoa Healthcare, improving medication access and continuity of care.
- Outpatient mental health services for children and youthOperates multiple outpatient service sites for children and youth, including locations in Mariposa (birth through age 21), Bell Road (birth through age 17), and Chandler (birth through age 17), providing age-appropriate behavioral health services.
- Recovery-focused structured program delivery Substance Use Disorder TreatmentOperates a recovery-focused program with four structured sections—Hope, Empower, Reframe, and Overcome—designed to improve recovery outcomes for participants.
capacity building · 3
- Peer Support certification and workforce transition support Peer Support Certification TrainingSupports program participants in obtaining Peer Support certification and transitioning into purposeful work roles where they support others in recovery.
- Strategic capacity development for behavioral health services Integrated Behavioral Health ServicesImplements a strategic plan to address the needs of a diverse and rapidly expanding population by leveraging expertise in behavioral health and related specialties.
- Training and mentorship of mental health trainees Clinical Supervision & Licensure SupportTeaches and mentors psychiatric residents, medical students, and nurse practitioner students through academic affiliations at service sites.
strategies · 6
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Academic and Leadership-Driven Service Innovation academic_affiliation_modelLeveraging behavioral health expertise and academic partnerships, the organization aligns clinical services with emerging best practices and workforce development goals, ensuring high-quality, future-ready care.
- Community-Embedded and Case Management-Driven Service Delivery community-based outpatient and home treatment modelBy combining case management with community-based outpatient and home treatment, the organization ensures individuals receive coordinated, accessible, and tailored support that bridges clinical care with social resources.
- Family and Peer Engagement in Healing family_empowerment_and_educationThe organization uses family-centered collaboration and recovery-focused storytelling to strengthen support systems, empower caregivers, and reinforce individual identity in recovery, recognizing families and peers as essential partners in treatment planning and emotional healing.
- Integrated and Comprehensive Mental Health Care Model integrated care modelSouthwest Network delivers holistic mental health services through an integrated model that addresses both behavioral and physical health needs, while supporting individuals across the full continuum of care—from acute intervention to outpatient, home-based, and community maintenance services.
- Organizational Excellence Through Mission and DEI Alignment pillars_of_excellence_frameworkThe organization guides growth and service delivery through a structured framework of mission alignment, diversity, equity, and inclusion, ensuring responsiveness to community needs and cultural competence in operations.
- Person-Centered, Strength-Based Recovery Approach person-centered_strength-based_approachThe organization employs a person-centered and strength-based methodology to support mental health recovery, focusing on individual strengths, resilience, and self-determination to promote independence and long-term healing. This approach is applied across programs including youth transition and general recovery services.
named programs · 9
what they call their work
Adult Services
Provides mental and behavioral health services for adults, including those with serious mental illness (SMI) and general mental health/substance use needs. Services include psychiatric evaluations, therapy, crisis intervention, medication management, case management, rehabilitation, and housing/employment support.
Assertive Community Treatment (ACT) Teams
Provides outreach and services to highly vulnerable adults with serious mental illness, including those experiencing homelessness, in their communities
Child and Family Team Process
Nationally recognized model that brings together family members, friends, and professionals to collaboratively support a child’s mental health needs in a setting of comfort
Children's Services
Offers mental and behavioral health services for children and adolescents (birth to age 17), including trauma therapy, with a focus on family involvement and individualized service plans.
General Mental Health/Substance Use (GMHSU) Services
Provides support for individuals struggling with new pressures, life transitions, or seeking general wellness, including substance use issues and medication management. Available at Children's/GMHSU sites.
Integrated Care Model
Combines mental health, primary care, and pharmacy services under one roof, including onsite pharmacies through partnership with Genoa Healthcare
Project H.E.R.O.
Recovery-focused program guiding members through Hope, Empower, Reframe, and Overcome stages to build resilience and develop personal recovery stories; supports path to Peer Support certification
The Help Book
An exclusive publication of Southwest Network providing a comprehensive listing of local and national resources, providers, and agencies for housing, employment, transportation, advocacy, and support groups.
Transition to Independence Process (TIP) Program
Person-centered, strength-based program supporting youth and young adults transitioning to adult mental health care through engagement, future planning, and skill-building
relationships · 16
who they work with
- A.T. Still University Partner — Academic affiliate for training psychiatric residents, medical students, and nurse practitioner students.
- Arizona Complete Care Government — Southwest Network members must be insured through AHCCCS and assigned to an Arizona Complete Care health plan to receive GMHSU services.
- Arizona State University Partner — Academic affiliate for training psychiatric residents, medical students, and nurse practitioner students.
- Banner Health Partner — Academic affiliate for training psychiatric residents, medical students, and nurse practitioner students.
- Child and Family Team Process Network — Implements the nationally recognized Child and Family Team Process model in service delivery.
- Creighton University Partner — Academic affiliate for training psychiatric residents, medical students, and nurse practitioner students.
- David Salgado Partner — Member of the Board of Directors of Southwest Network Inc
- Douglas Metzger Partner — Treasurer of the Board of Directors of Southwest Network Inc
- Dr. Charles Villafranca Partner — Secretary of the Board of Directors of Southwest Network Inc
- Fred Chaffee Partner — Founder of Southwest Network Inc
- Genoa Healthcare Partner — Partnership to operate full-service onsite pharmacies at all four adult clinics.
- Jeff Jorde Partner — Founder of Southwest Network Inc
- Midwestern University Partner — Academic affiliate for training psychiatric residents, medical students, and nurse practitioner students.
- Northern Arizona University Partner — Academic affiliate for training psychiatric residents, medical students, and nurse practitioner students.
- Patricia Bramer Partner — Chair of the Board of Directors of Southwest Network Inc
- University of Arizona Partner — Academic affiliate for training psychiatric residents, medical students, and nurse practitioner students.