activities · 28
what they do
direct service · 25
- Administer youth savings accounts to promote early financial literacy Youth Financial Accounts & EducationOffers age-specific savings accounts including the Chickadee Club (0–5), Moo-La Club (6–12), Grow Forward (13–17), and Valley Thrive (18–25) to build financial skills and independence across developmental stages.
- Administer youth savings programs by age group Youth Financial Accounts & EducationOffers age-specific savings accounts including the Chickadee Club (0–5), Moo-La Club (6–12), Grow Forward (13–17), and Valley Thrive (18–25) to promote financial literacy and independence at different life stages.
- Deliver checking accounts with cash back and sign-up incentives Member Savings and Share AccountsOffers Purple Checking accounts with a $200 bonus for new members who meet eligibility criteria and 1% cash back on the first $1,000 of monthly debit transactions.
- Deliver digital banking access and tools Mobile & Digital Banking ServicesProvides 24/7 account access through Online & Mobile Banking, eStatements, Bill Pay, Valleyline automated phone service, and real-time fraud alerts via SMS, email, or voice.
- Ensure account security and real-time transaction monitoring Mobile & Digital Banking ServicesProvides real-time fraud alerts via SMS, email, or voice and enables members to manage debit card usage through mobile app features to prevent unauthorized transactions.
- Ensure federal insurance of member deposits Low-Cost Checking & Savings AccountsFederally insures member savings up to at least $250,000 through the National Credit Union Administration (NCUA), with this protection referenced across multiple account types.
- Facilitate primary membership and account access Member Savings and Share AccountsEnables new members to join via an online application process, requiring a $5 membership fee and $25 minimum opening deposit, with no monthly service fee and 24/7 access through digital and phone banking platforms.
- Guarantee federal insurance on member savings Low-Cost Checking & Savings AccountsFederally insures member deposits up to at least $250,000 through the National Credit Union Administration (NCUA), with consistent messaging across savings and money market accounts.
- Issue debit cards with security and convenience features Surcharge-Free ATM & Shared Branch AccessProvides debit cards with fee-free access to over 30,000 CO-OP ATMs worldwide, real-time fraud alerts, and mobile app controls to toggle the card on/off, set geographic limits, and manage merchant categories.
- Offer Share Certificate accounts with flexible terms and competitive rates Certificate and Share AccountsProvides Share Certificate options with terms ranging from 3 to 60 months and higher rates than traditional savings accounts, with no monthly service fees.
- Offer Share Certificates with flexible terms and competitive rates Term Certificate ProgramsProvides Share Certificate options with terms ranging from 3 to 60 months and higher rates than traditional savings accounts, with no monthly service fees and tiered benefits based on balance.
- Offer high-yield and tiered savings products Specialty Savings & Deposit AccountsProvides Purple Savings accounts with a 3.50% APY on the first $10,000 and competitive split rates above that threshold, along with tiered dividend rates on money market accounts requiring a $2,500 minimum for top APY.
- Offer incentivized checking accounts Member Savings and Share AccountsProvides a Purple Checking account with a $200 bonus for new members who meet eligibility requirements, 1% cash back on the first $1,000 of monthly debit transactions, and up to $15 in monthly ATM fee reimbursements.
- Provide Club Accounts Specialty Savings & Deposit AccountsOffers Club Accounts with flexible terms (3-12 months) and a 0.05% annual percentage yield to help members achieve short-term financial goals like vacations or weddings.
- Provide Debit Card Services Surcharge-Free ATM & Shared Branch AccessProvides debit cards for daily transactions, offers fee-free access to over 30,000 ATMs, and enables members to control card usage and receive real-time fraud alerts via a mobile app.
- Provide Money Market Accounts Certificate and Share AccountsOffers money market accounts with tiered dividend rates ranging from 0.07% to 0.20% APY, requiring a $2,500 minimum balance to earn the highest rate, and provides federal insurance up to $250,000.
- Provide Primary Share Account with low barriers to entry Member Savings and Share AccountsOffers a Primary Share Account requiring a $5 membership fee and $25 minimum deposit to open, with no monthly service fee and tiered dividend rates based on balance.
- Provide Primary Share Accounts Member Savings and Share AccountsOffers Primary Share Accounts with tiered dividend rates, requiring a one-time $5 membership fee and a $25 minimum opening deposit, and provides 24/7 account access through online, mobile banking, and an automated phone agent.
- Provide Purple Checking Accounts Member Savings and Share AccountsOffers Purple Checking accounts with a $200 bonus for new members, 1% cash back on the first $1,000 of monthly debit card transactions, and up to $15 in monthly ATM fee reimbursements.
- Provide Purple Savings Accounts Specialty Savings & Deposit AccountsOffers Purple Savings accounts with a 3.50% annual percentage yield on the first $10,000 and competitive split rates for higher balances, with 24/7 access and federal insurance up to $250,000.
- Provide Share Certificate accounts Certificate and Share AccountsOffers Share Certificate options with higher rates than traditional savings accounts and flexible terms ranging from 3 to 60 months, without monthly service fees.
- Provide Youth Savings Accounts Youth Financial Accounts & EducationOffers age-specific savings accounts: Chickadee Club (0-5 years), Moo-La Club (6-12 years), Grow Forward (13-17 years), and Valley Thrive (18-25 years) to foster financial literacy and independence from a young age.
- Provide fee-free ATM access and debit card controls Surcharge-Free ATM & Shared Branch AccessOffers members fee-free access to over 30,000 ATMs globally via the CO-OP network, monthly ATM fee reimbursement up to $15, and mobile-based debit card controls including toggling, georules, and merchant category management.
- Provide high-yield savings accounts with tiered rates Specialty Savings & Deposit AccountsOffers a Purple Savings account with a 3.50% APY on the first $10,000 and competitive split rates above that threshold, along with Club Accounts for short-term goals and money market accounts with tiered APYs up to 0.20% based on balance.
- Support short-term savings goals with Club Accounts Specialty Savings & Deposit AccountsOffers Club Accounts with flexible 3- to 12-month terms and a 0.05% APY to help members save for specific near-term goals like vacations or weddings.
capacity building · 3
- Administer community grant programs for youth development Youth Program Grantmaking & SponsorshipAwards grants through the Wes Hall Memorial Fund to support local youth programs, with documented disbursement of inaugural funding.
- Award community grants through memorial fund Youth Program Grantmaking & SponsorshipAdministers the Wes Hall Memorial Fund, awarding grants to local youth programs to support community development and youth engagement.
- Award grants to local youth programs Youth Program Grantmaking & SponsorshipAwards grants to local youth programs through the inaugural Wes Hall Memorial Fund.
strategies · 27
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Accessible and Flexible Financial Management accessible_banking_modelThe organization provides banking services designed for accessibility and flexibility, including fee-free accounts, no minimum balance requirements, and flexible options for account maturity. This approach aims to lower barriers to entry and promote inclusive financial management for all members.
- Accessible banking with no barriers to entry accessible_banking_modelProvides fee-free, flexible banking with no minimum balance or monthly service fees, and designs Club Accounts with low barriers to entry to promote inclusive access to savings for all members.
- Accessible banking with no barriers to entry accessible_banking_modelProvides fee-free, flexible banking with no minimum balance or monthly service fees, and simplified account terms to promote inclusive access and reduce financial stress for members.
- Community-Centric Financial Partnership community-centric_bankingThe organization operates as a community-focused financial institution, providing personalized services and tailored financial solutions to support the well-being of its members and the broader community. This includes adopting frameworks like Juntos Avanzamos to serve specific communities and framing primary accounts as membership in a caring financial community.
- Community-embedded financial partnership model community-embedded financial partnershipOperates as a community-focused financial institution that builds trust through personalized services and tailored financial solutions, reinforcing member and community well-being as core to its operational model.
- Community-embedded financial partnership model community-embedded financial partnershipOperates as a community-focused financial institution that builds trust through personalized services and tailored financial solutions, reinforcing member and community well-being through relational banking.
- Culturally responsive service for Latino and immigrant communities Juntos Avanzamos designationAdopts the Juntos Avanzamos framework to serve and empower Latino and immigrant communities through culturally responsive financial services, building trust and inclusion through targeted outreach and support.
- Culturally responsive service for Latino and immigrant communities Juntos Avanzamos designationAdopts the Juntos Avanzamos framework to serve and empower Latino and immigrant communities through culturally responsive financial services, improving access and trust among underserved populations.
- Digital-first access to savings and accounts digital-first banking accessProvides 24/7 digital access to money market and other accounts through online and mobile banking services, ensuring convenience and continuous member engagement.
- Financial gateway approach to holistic service delivery financial gateway modelPositions the Primary Share Account as a gateway to a full suite of member-focused financial solutions, enabling progressive engagement with more complex services through an onboarding mechanism.
- Fixed-rate savings with competitive returns fixed-rate_savings_productsUses fixed-rate Share Certificates with competitive APYs to help members grow savings more effectively than traditional savings accounts, leveraging predictable returns to support disciplined saving.
- Flexible account maturity options for financial autonomy member-centered_account_maturity_optionsAllows penalty-free withdrawal and flexible reinvestment or disbursement options at Share Certificate maturity to support member financial flexibility and control over savings outcomes.
- Flexible and penalty-free account maturity options member-centered_account_maturity_optionsAllows penalty-free withdrawal and flexible reinvestment or disbursement options at Share Certificate maturity to support member financial flexibility and long-term engagement with savings products.
- Flexible money market accounts with tiered earnings flexible savings with tiered earningsOffers money market accounts that provide higher earnings potential with flexible access to funds, supported by a simplified account structure requiring only a single minimum balance to qualify for optimal returns.
- High-yield savings for member financial growth member-centric savings growthOffers high-yield savings accounts as a commitment to member financial growth, enabling members to build wealth more effectively through enhanced interest earnings.
- High-yield, flexible savings with tiered earnings flexible savings with tiered earningsOffers money market accounts that provide higher earnings potential with flexible access to funds and 24/7 digital access, combining growth and liquidity to meet evolving member needs.
- Holistic Financial Gateway financial_gateway_modelThe organization uses a holistic approach to financial services by positioning the Primary Share Account as a gateway to a full suite of member-focused financial solutions, integrating various products and services to meet diverse financial needs.
- Member value enhancement through incentives member_reward_incentivesOffers cash back rewards and ATM fee reimbursements to incentivize account usage and enhance perceived member value, increasing engagement and loyalty.
- Member-Centric Savings Growth and Education member-centric_savings_growthThe organization is committed to fostering member financial growth through various savings products, including fixed-rate share certificates and high-yield savings accounts. It also uses savings accounts as a tool for financial education, particularly for youth, to build lifelong money management skills.
- Membership-based community banking model community-based membership modelFrames the Primary Share Account as a membership in a caring financial community, fostering a sense of belonging and shared responsibility, not just a transactional savings product.
- Secure and Convenient Digital Banking secure_digital_paymentsThe organization prioritizes secure and convenient banking through the adoption of contactless payment technology, digital wallet integration, EMV chip security, and 24/7 digital access via online and mobile banking. It also provides fraud protection guarantees to ensure member security.
- Secure and convenient digital payment infrastructure secure digital paymentsEnables fast, secure transactions through contactless payment technology, digital wallet integration, EMV chip security, and zero liability guarantees for unauthorized transactions when reported promptly.
- Secure and rewarding transaction experience secure digital paymentsEnhances member trust and engagement by providing secure digital payment options with EMV chip technology, zero liability fraud protection, and incentives like cash back rewards and ATM fee reimbursements.
- Short-term goal-oriented savings programs short-term savings programOffers structured savings products like Club Accounts and short-term Share Certificates to help members achieve specific financial goals through disciplined, accessible, and fee-free saving mechanisms.
- Structured short-term savings programs short-term savings programOffers structured savings products like Club Accounts to help members achieve short-term financial goals through disciplined, goal-oriented saving habits.
- Youth savings as experiential financial education financial-education-through-savingsUses youth savings accounts as hands-on financial education tools to build lifelong money management skills through early, practical engagement with banking.
- Youth savings as financial education financial-education-through-savingsUses youth savings accounts as hands-on financial education tools to build lifelong money management skills through early, practical engagement with banking.
named programs · 17
what they call their work
Bill Pay
Service for managing and paying bills online.
Business Services
Financial services tailored for businesses including business credit cards, loans, and support for commercial projects
Credit Cards
Credit card services with competitive APRs for personal and business use.
Financial Fitness Challenge
An initiative to promote financial well-being.
Fraud Alerts
SMS, Email, or Voice alerts for suspicious activity on accounts.
Home Loans
Loans for home purchases with competitive APRs.
Online & Mobile Banking
Free, secure access to accounts for transfers, balance checks, and loan applications.
Personal Loans
Personal loan options with competitive APRs.
Primary Share Account
Membership savings account requiring a $25 minimum balance, serving as the foundational account for credit union membership
Purple Checking
Checking account offering 1% cash back on the first $1,000 in debit card transactions monthly, up to $15 in ATM fee reimbursements, no monthly service fee, and no minimum balance requirement
Purple Savings
Savings account offering a 3.50% APY on the first $10,000 with split rates on higher balances, available to members with new deposits of at least $2,500 and who hold a Primary Share and Purple Checking account
Share Certificates
Fixed-rate savings products with terms from 3 to 60 months, including Traditional, IRA, and Youth Certificates with minimum deposits ranging from $250 to $10,000
Valleyline
24-hour automated phone line for account management.
Vehicle Loans
Loans for vehicle purchases with competitive APRs.
Visa Purchase Alert
Email or SMS notifications for debit card transactions to monitor finances and prevent fraud.
Wes Hall Memorial Fund
Grants awarded to local youth programs in honor of Wes Hall.
eStatements
Digital delivery of account statements and notices.
relationships · 11
who they work with
- Apple Pay Partner — Enables integration of Valley First debit cards into Apple Pay for digital payments.
- CO-OP Network Network — Provides fee-free access to over 30,000 ATMs worldwide through membership in the CO-OP network.
- CO-OP Network Network — Provides surcharge-free ATM access to members through participation in the CO-OP Network.
- Google Pay Partner — Enables integration of Valley First debit cards into Google Pay for digital payments.
- NCUA Government — Federally insures savings at Valley First Credit Union up to $250,000.
- National Credit Union Administration Government — Federally insures savings at Valley First Credit Union up to $250,000.
- National Credit Union Administration Government — Provides federal insurance for member savings up to $250,000.
- National Credit Union Administration Government — Provides federal share insurance for member savings up to at least $250,000.
- Samsung Pay Partner — Enables integration of Valley First debit cards into Samsung Pay for digital payments.
- Visa Partner — Issues debit cards on the Visa network.
- Visa Partner — Partners with Visa to offer Purchase Alert notifications for transaction security.