activities · 17
what they do
direct service · 15
- Assist with public benefits enrollmentOperates a dedicated benefits enrollment team that helps individuals access public benefits as part of comprehensive recovery and self-sufficiency support.
- Center-Based Recovery Support Services Substance Use Disorder TreatmentProvides peer-driven, center-based recovery support services for individuals with mental illness and/or substance use disorder through licensed outpatient centers in eight Arizona cities: Douglas, Nogales, Sierra Vista, Tucson, Yuma, Cottonwood, Prescott, and Show Low. These centers also offer therapy and case management services.
- Conduct outreach for opioid use disorder Substance Use Disorder TreatmentConducts seven-day-a-week outreach to underserved and high-risk populations affected by opioid use disorder, funded by the Arizona State Opioid Response (SOR) Grant. Focuses on reducing opioid-related deaths, engaging individuals in Medication Assisted Treatment (MAT), and supporting retention and recovery.
- Coordinate healthcare and community services Crisis Residential & Peer Respite CareCoordinates with healthcare providers and community agencies to support recovery goals, including service planning after crisis discharge, connecting individuals to primary care, enrolling in Health Homes, and promoting self-sufficiency.
- Criminal Justice System Peer Support and Diversion Reentry Support ServicesProvides peer support, advocacy, and court follow-up for individuals transitioning from the Pima County Adult Detention Complex, ensuring behavioral health intake within seven days of release. The organization also offers Moral Reconation Therapy (MRT) at HOPE Centers and operates STEPS, a short-term early intervention program that diverts non-violent individuals with substance use and mental health challenges from the criminal justice system.
- Crisis Transition and Community Support Crisis Residential & Peer Respite CareProvides peer support to individuals within 24 hours of a crisis event to facilitate transitions from inpatient hospitals, coordinate with community agencies, link individuals to natural and community supports, and ensure development of fundamental coping skills. Services include service planning after crisis discharge, connecting members to basic needs, and developing safety or crisis plans.
- Deliver peer support services Peer-Led Mental Health Support GroupsProvides professional peer support to individuals with mental illness and/or substance use disorders, including those involved in or transitioning from the criminal justice system, within 24 hours of a crisis event, or engaged in Medication Assisted Treatment (MAT). Services include advocacy, recovery navigation, skill-building, and linkage to community supports.
- Healthcare Provider Coordination Crisis Residential & Peer Respite CareCoordinates with healthcare providers to support individuals in reaching recovery goals.
- Offer criminal justice diversion and reentry programs Reentry Support ServicesOperates STEPS, a short-term early intervention program that diverts non-violent individuals with mental health and substance use challenges from the criminal justice system. Provides court-ordered peer support through Diversion Services in Pima County Mental Health Court and offers Moral Reconation Therapy (MRT) at multiple HOPE Centers to address destructive behaviors among justice-involved individuals.
- Operate licensed outpatient recovery centers Substance Use Disorder TreatmentProvides peer-driven, center-based recovery support services, therapy, and case management through licensed outpatient centers in eight Arizona cities: Douglas, Nogales, Sierra Vista, Tucson, Yuma, Cottonwood, Prescott, and Show Low. Includes specialized clinics such as Nueva Luz in Tucson and sites in Apache Junction and Yuma.
- Opioid Use Disorder Outreach and Support Substance Use Disorder TreatmentConducts outreach to underserved and high-risk populations affected by opioid use disorder, engaging individuals in Medication Assisted Treatment (MAT) services, and providing peer support to improve MAT navigation, retention, and recovery outcomes. This program is funded through the Arizona State Opioid Response (SOR) Grant.
- Outreach and Resource Navigation Community Service Access PointsOperates outreach services seven days a week from 7 AM to 6 PM to assist with resource navigation.
- Provide crisis and warm line support 24/7 Crisis Hotline & Support Line OperationsOperates a Warm Line service in Pima County that receives over 2,500 calls per month, offering peer support and resource navigation. Also provides post-crisis peer support to facilitate transitions from inpatient care and coordinate follow-up services.
- Public Benefits Enrollment AssistanceOperates a benefits enrollment team that assists individuals with accessing public benefits.
- Warm Line Peer SupportOperates a Warm Line service that receives over 2,500 calls per month, offering peer support to callers in Pima County facing mental health and behavioral challenges.
capacity building · 2
- Integrate peer support through organizational expansion Organizational Mergers and AcquisitionsExpands peer support service integration in Douglas, Sierra Vista, Safford, and Nogales through the acquisition of Wellness Connections, enhancing capacity in existing communities.
- Integration of Peer Support Services Organizational Mergers and AcquisitionsIntegrates peer support services in Douglas, Sierra Vista, Safford, and Nogales through the acquisition of Wellness Connections.
strategies · 9
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Benefits Navigation and Access benefits_navigatorThe organization employs a dedicated benefits enrollment team to assist individuals in navigating and accessing public benefit programs, ensuring they receive necessary support for their well-being.
- Benefits navigation and systems access support benefits_navigatorA dedicated benefits enrollment team helps individuals access public benefit programs, reducing socioeconomic barriers to recovery and increasing stability.
- Coordinated and Integrated Care coordinated_careThe organization supports individual recovery by coordinating care with healthcare providers and integrating peer-run behavioral health services with psychiatry and primary care. This approach ensures comprehensive support and addresses both physical and mental health wellness.
- Integrated, trauma-informed, and person-centered care trauma_informed_integrated_careThe organization combines trauma-informed practices, integrated physical and behavioral health care, and person-centered collaboration among clients, families, and providers to support holistic recovery and resilience.
- Peer-Driven Recovery Support peer_driven_recovery_modelThe organization utilizes a peer-driven, center-based, and consumer-run model where services are delivered by individuals with lived experience in mental health and substance use recovery. This approach fosters belonging, enhances engagement, and supports others in their recovery journeys through shared experiences, empathetic listening, and structured environments.
- Peer-led, lived-experience driven recovery model peer-led_recovery_modelThe organization operates on a peer-led, consumer-run model where individuals with lived experience of mental illness and substance use disorders deliver services, fostering empathy, trust, and relatability to support recovery and system navigation.
- Person-Centered and Trauma-Informed Care person-centered_collaborative_careThe organization focuses on individual recovery goals through a person-centered approach that emphasizes shared understanding, respect, and mutual empowerment. Services are built on trauma-informed care principles, member resiliency, and feedback from peers and families, involving community, family, and providers in a collaborative approach.
- Reentry Support with Culturally Responsive and Cognitive Behavioral Interventions peer_support_reentryThe organization addresses reentry barriers for individuals transitioning from the criminal justice system through peer support services, culturally responsive programs grounded in Afrocentric principles, and evidence-based cognitive behavioral interventions like Moral Reconation Therapy (MRT) to improve self-image and reduce recidivism.
- Reentry support using culturally responsive and cognitive behavioral interventions afrocentric_reentry_cbtThe organization supports justice-involved individuals through peer-based reentry services, Afrocentric cultural grounding, and evidence-based cognitive behavioral therapy to reduce recidivism and improve recovery outcomes.
named programs · 12
what they call their work
Diversion Services
Peer support for individuals involved in the Mental Health Court of Pima County to support reentry and recovery
HEAT (Hospitality Empowerment Accountability Treatment)
Trauma-informed, Afrocentric program for young African American men with justice involvement and substance use disorders in Pima County
HOPE Apache Junction
Fourth outpatient clinic offering outpatient services and peer support, co-located with Empowerment Systems
HOPE Opioid Outreach
Outreach program funded by the Arizona SOR Grant to support underserved, high-risk adults with Opioid Use Disorder through MAT navigation and recovery support
HOPE Yuma
Outpatient services and peer support in Yuma, AZ
Individual and Group Therapy
Licensed therapy services focusing on depression, anxiety, trauma, and substance use, offered in peer-driven, recovery-centered environments
MRT (Moral Reconation Therapy)
Evidence-based cognitive behavioral intervention for individuals with criminal justice involvement, offered in Nogales, Tucson, Sierra Vista, and Yuma
Nueva Luz Outpatient Clinic
Licensed outpatient clinic offering case management, therapy, and peer support in Tucson
Peer After-Care Team (PACT)
Second-responder peer support team that engages individuals within 24 hours of a crisis event to support transition and recovery
STEPS (Supportive Treatment and Engagement Program)
Short-term early intervention program to divert non-violent individuals with drug addiction and mental health challenges from the criminal justice system
Warm Line
Peer support hotline for individuals in need throughout Pima County
Wellness Connections Integration
Peer support centers in Douglas, Sierra Vista, Safford, and Nogales integrated into HOPE’s service network
relationships · 26
who they work with
- AZ Complete Health Government — Designated HOPE as a Center of Excellence
- Arizona Complete Health Partner — Collaborates with HOPE to identify individuals for reentry support services.
- Arizona Department of Health Services Partner — Provides links to ADHS programs related to behavioral health, public health, environmental health, emergency preparedness, and healthcare provider regulation.
- Arizona Health Care Cost Containment (AHCCCS) Partner — Provides links to Arizona's Medicaid agency.
- Arizona Opioid assistance and Referral Line (OAR) Partner — Provides links to the 24/7 opioid helpline operated by the Arizona Poison and Drug Information Center.
- Arizona State Opioid Response (SOR) Grant Government — Funder and program partner supporting outreach and peer services for opioid use disorder.
- Banner Health Partner — Collaborates with HOPE to identify individuals for reentry support services.
- Benefits Enrollment Team Partner — Local team providing benefits enrollment services in collaboration with Helping Ourselves Pursue Enrichment Inc.
- Cenpatico Network Network — HOPE is a Specialty Provider in the Cenpatico Network, delivering services focused on recovery, wellness, and reintegration.
- Community Partnership of Southern Arizona Partner — HOPE is a Community Service Provider in the CPSA public behavioral health network.
- Crisis Mobile Team (CMT) Partner — Refers members to PACT services following mobile crisis intervention.
- Crisis Response Center (CRC) Partner — Refers members to PACT services following crisis evaluation.
- Empowerment Systems Partner — HOPE co-locates its outpatient clinic in Apache Junction with Empowerment Systems.
- HOPE Centers Network — Therapy services are offered at all HOPE Centers.
- Healthcare Providers Partner — HOPE coordinates with healthcare providers to support members' recovery goals.
- Healthy Pima Partner — Provides links to Pima County’s community health task force.
- Level I Facility Partner — Refers members to PACT services, including Crisis Response Centers and Crisis Mobile Teams.
- Narcotics Anonymous Partner — Provides links to Narcotics Anonymous, a self-help support system for addiction.
- National Alliance on Mental Illness Partner — Provides links to NAMI, the nation’s largest grassroots mental health organization.
- National Alliance on Mental Illness Southern Arizona Partner — Provides links to NAMISA, the Southern Arizona affiliate of NAMI.
- National Mental Health Association Partner — Provides links to the National Mental Health Association, a community-based network for mental wellness.
- Old Pueblo Community Services Partner — Provides links to Old Pueblo Community Services, which supports individuals in community re-entry.
- Pima Community Access Program Partner — Provides links to PCAP, which connects low-income uninsured residents to affordable resources.
- Pima County Department of County Administration Partner — Collaborates with HOPE on the HEAT program for young African American men with justice involvement.
- Spectrum Healthcare Group Partner — HOPE partners with Spectrum to co-locate and integrate peer-run behavioral health, psychiatry, and primary care services.
- Wellness Connections Partner — HOPE integrated the peer services of Wellness Connections, expanding its support centers across multiple Arizona communities.