↑ parent activity group ·
research dossier →

ARIZONA ASSOCIATION OF REALTORS
PHOENIX, AZ · EIN 860080497 · Form 990 · FY2020 · Large ($10M-$50M) · www.aaronline.com
revenue
$10.9M
expenses
$6.6M
net assets
$31.8M
employees
32
volunteers
243
program ratio
0%
mission · from form 990

TO SERVE ITS MEMBERS BY PROVIDING SERVICES THAT ENHANCE MEMBERS' ABILITIES TO CONDUCT THEIR BUSINESSES WITH INTEGRITY AND COMPETENCY, AND TO PROMOTE THE EXTENSION AND PRESERVATION OF PRIVATE PROPERTY RIGHTS.

profile · synthesized from sources

The Arizona Association of REALTORS® is a voluntary trade association for real estate professionals in Arizona. It provides resources, education, and advocacy for its members, and enforces the NATIONAL ASSOCIATION OF REALTORS® Code of Ethics. The organization also offers dispute resolution services for ethics complaints and arbitration for monetary disputes between members and clients.

irs program accomplishments · form 990 part iii · fy2020

what they reported doing

Program narrative the organization filed with the IRS. Ordered by program spending.

  1. #1 primary $0
    LEGAL HOTLINE: THE LEGAL HOTLINE MEMBER BENEFIT ALLOWS AAR DESIGNATED BROKER MEMBERS AND AUTHORIZED MANAGERS TO CONTACT AN ATTORNEY FOR GENERAL REAL ESTATE LEGAL ADVICE. CURRENTLY UTILIZED BY 3,184 DESIGNATED BROKERS AND 467 BROKER DESIGNEES. THIS BENEFIT WAS PROVIDED BY MANNING & KASS, ELLROD, RAMIREZ, TRESTER FOR 2020 AT A COST OF 207,274.
  2. #2 $0
    GO PAPERLESS (TECHNOLOGIC/ REAL ESTATE DIGITAL) PROVIDES AAR E-SIGN USERS THE ABILITY TO ELECTRONICALLY SIGN DOCUMENTS THROUGH AN ENCRYPTED PORTAL ALLEVIATING THE NEED FOR INK AND PAPER SIGNATURES. A UNIQUE SIGNATURE IS CREATED FOR EACH OF AAR'S MEMBERS AT A COST OF 210,659 AND USES OF 12,029 IN 2020.
named programs · 10 · from sources

what they call their work

Arbitration Programs
Provides facilities for resolving specific monetary disputes between REALTOR® members and clients, where a REALTOR® has a contractual obligation to pay something.
Business Technology
Provides access to business tools like TransactionDesk®, Authentisign, Breeze, and a tech helpline to support members' technological needs.
College Scholarships
Provides educational scholarships to support students.
Communications
Keeps members informed through press relations, the Arizona Broker/Manager Quarterly, Arizona REALTORS® Voices Podcast, and the Arizona REALTOR® VOICE.
Ethics Complaint Process
Enforces the NATIONAL ASSOCIATION OF REALTORS® Code of Ethics by reviewing and investigating complaints against REALTORS® for alleged ethical violations.
Legislative and Political Affairs
Advocacy efforts at the capitol, including the REALTORS® of Arizona Political Action Committee (RAPAC) and Federal Political Coordinators (FPCs).
Mediation Programs
Offers ethics mediation as an alternative dispute resolution procedure to help parties clarify issues and find mutually agreeable resolutions.
Ombudsman Program
Trained REALTOR® Ombudsmen help resolve misunderstandings and disagreements between parties and agents before they escalate to formal complaints.
Professional and Business Development
Offers online education, designations & certifications, broker resources, and programs for new agents to enhance professional skills.
Risk Management
Provides resources and advisories on topics such as REALTOR® safety, wire transfer fraud, sample forms, and a legal hotline to help members manage risks.
activities · 11 groups

what they do

  • Professional Conduct & Dispute Resolution Systems 13 activities
    • Dispute Resolution Services
      Operates a comprehensive dispute resolution system including an Ombudsman Program, mediation, and arbitration services for ethics complaints, buyer-seller disputes, and compensation conflicts. Resolves over three-quarters of Ombudsman cases successfully at no cost and promotes mediation as a first step to reduce legal costs and stress.
    • Dispute Resolution Services
      Operates mediation and arbitration programs for resolving ethics complaints, arbitration disputes, and buyer-seller conflicts, providing legally qualified mediators and a formal arbitration process to facilitate quicker, lower-cost, and more amicable resolutions.
    • Dispute Resolution Services
      Operates mediation and arbitration programs for resolving ethics complaints, arbitration disputes, and buyer-seller conflicts, providing legally qualified mediators and a formal arbitration process to facilitate quicker, lower-cost, and more amicable resolutions.
    • Dispute Resolution Services
      Operates mediation and arbitration programs for resolving ethics complaints and arbitration disputes involving REALTORS®, aiming for quicker, lower-cost, and more amicable resolutions than formal hearings. This includes a Buyer-Seller Dispute program for conflicts over earnest money and property condition when Arizona REALTORS contract forms are used, and an Ombudsman Program to help resolve miscommunication.
    • Dispute Resolution Services
      Operates mediation and arbitration programs for resolving ethics complaints and business disputes involving REALTORS®, including buyer-seller conflicts over earnest money and property condition, aiming for quicker, lower-cost, and more amicable resolutions than formal hearings. This includes an Ombudsman Program to help resolve miscommunication and provide guidance.
    • Facilitate dispute resolution and ethics enforcement
      Operates an Ombudsman Program where trained REALTOR® Ombudsmen help resolve miscommunication and answer questions about the REALTOR® Code of Ethics and real estate transaction procedures. The organization also provides mediation and arbitration services for ethics complaints, arbitration disputes, and buyer-seller conflicts over earnest money and property condition, aiming for quicker, lower-cost resolutions. It also enforces the REALTORS® Code of Ethics.
    • Legal and Ethical Guidance
      Provides members with access to ethical and legal resources, including phone access to AIR CRE’s attorney for contract questions, guidance on the REALTORS® Code of Ethics, and advisories on risk management, scams, and fraud. Enforces the Code of Ethics adopted by the NATIONAL ASSOCIATION OF REALTORS®.
    • Ombudsman Program
      Operates an Ombudsman Program where trained REALTOR® Ombudsmen provide phone-based intermediary services to communicate concerns, explain real estate practices, and discuss options, successfully resolving over three-quarters of cases without cost to participants.
    • Ombudsman Program
      Operates an Ombudsman Program where trained REALTOR® Ombudsmen provide phone-based intermediary services to communicate concerns, explain real estate practices, and discuss options to resolve miscommunication between parties and agents, successfully resolving over three-quarters of cases without cost.
    • Professional Standards and Ethics Guidance
      Answers general questions about the REALTOR® Code of Ethics, professional standards, and Arizona real estate transaction procedures, and enforces the REALTORS® Code of Ethics.
    • Professional Standards and Ethics Guidance
      Answers general questions about the REALTOR® Code of Ethics, professional standards, and Arizona real estate transaction procedures, and enforces the REALTORS® Code of Ethics.
    • REALTOR® Code of Ethics Enforcement and Guidance
      Enforces the REALTORS® Code of Ethics and answers general questions about professional standards and Arizona real estate transaction procedures, providing ethics guidance as part of its dispute resolution programs.
    • Real Estate Professional Standards and Ethics Guidance
      Provides phone-based intermediary services to communicate concerns between parties, answers general questions about the REALTOR® Code of Ethics, professional standards, and Arizona real estate transaction procedures, and enforces the REALTORS® Code of Ethics.
  • Real Estate Transaction Tools & Contract Support 10 activities
    • Commercial Real Estate Contract Access and Support
      Provides members with free access to AIR CRE Contracts software, including 50 credits for Arizona-specific commercial forms, and free telephone access to AIR CRE's attorney for contract-related questions.
    • Commercial Real Estate Contracts and Legal Support
      Provides members with free access to AIR CRE Contracts software, including 50 credits for Arizona-specific commercial forms, and free telephone access to AIR CRE's attorney for contract-related questions.
    • Commercial Real Estate Contracts and Legal Support
      Provides members with free access to AIR CRE Contracts software, including 50 credits for Arizona-specific commercial forms, and offers free telephone access to AIR CRE's attorney for contract-related questions.
    • Digital Disclosure and Transaction Management Tools
      Provides members with digital disclosure solutions (Breeze) and transaction management software (TransactionDesk) for managing contracts, accessing up-to-date forms, integrating with MLS, and enabling e-signatures, along with 24/7 technical support.
    • Digital Disclosure and Transaction Management Tools
      Provides members with digital disclosure solutions (Breeze) and transaction management software (TransactionDesk) for managing contracts, including access to 11 types of disclosure forms, cloud-based document storage, e-signature capabilities, and integration with MLS for auto-population of listing information.
    • Offer commercial real estate contract software and legal advice
      Provides members with free access to AIR CRE Contracts software, including 50 credits for Arizona-specific commercial forms, and offers 50 additional credits to members who have previously purchased the software. Members also receive free telephone access to AIR CRE's attorney for contract-related questions.
    • Provide digital transaction and disclosure tools
      Offers members free access to TransactionDesk for managing contracts, including cloud-based document storage and e-signature capabilities via Authentisign. It also provides Breeze, a digital disclosure solution with 11 types of real estate disclosure forms, which integrates with MLS to auto-populate listing information.
    • Provision of Real Estate Transaction Tools
      Offers cloud-based transaction management and digital disclosure solutions including TransactionDesk®, Breeze, and AIR CRE Contracts software. These tools provide access to Arizona-specific forms, e-signatures via Authentisign, auto-population from MLS, cloud document storage, and contract management—all provided as free member benefits.
    • Real Estate Forms and Transaction Management Software
      Provides members with access to digital disclosure solutions (Breeze), transaction management software (TransactionDesk), and commercial contracts (AIR CRE Contracts software), including e-signature capabilities, cloud-based document storage, and integration with MLS for auto-population of listing information. Free telephone access to AIR CRE's attorney for contract-related questions is also provided.
    • Real Estate Transaction Support Tools
      Provides members with digital tools and software for managing real estate transactions, including Breeze for digital disclosures, TransactionDesk for contract management, cloud-based document storage, e-signature capabilities via Authentisign, and integration with MLS for auto-populating listing information.
  • Real Estate Podcast & Publication Production 6 activities
    • Communications and Publications
      Produces and publishes regular communications for members, including the "Arizona REALTORS® Voices Podcast," the weekly digital publication "Arizona REALTOR® VOICE," and the "Arizona Broker/Manager Quarterly (BMQ)" for brokers and managers.
    • Member Communication and Information Resources
      Produces a podcast and publishes weekly and quarterly digital publications to provide news, tools, and stories for REALTORS® and real estate professionals, including specific content for brokers and managers.
    • Member Communication and Publications
      Produces a podcast ("Arizona REALTORS® Voices Podcast") and publishes weekly digital publications ("Arizona REALTOR® VOICE" and "Arizona Broker/Manager Quarterly") to provide news, tools, and stories for REALTORS® and real estate professionals.
    • Member Communication and Publications
      Produces a podcast ("Arizona REALTORS® Voices Podcast") and publishes weekly digital publications ("Arizona REALTOR® VOICE" and "Arizona Broker/Manager Quarterly") to provide news, tools, and stories for REALTORS® and real estate professionals.
    • Member Communications and Publications
      Produces a podcast ("Arizona REALTORS® Voices Podcast") and publishes weekly digital publications ("Arizona REALTOR® VOICE" and "Arizona Broker/Manager Quarterly") to provide news, tools, and stories for REALTORS® and real estate professionals.
    • Publish news and information for real estate professionals
      Produces the "Arizona REALTORS® Voices Podcast" to provide news, tools, and stories. It also publishes two digital publications: "Arizona REALTOR® VOICE" weekly for Arizona REALTORS®, and "Arizona Broker/Manager Quarterly (BMQ)" specifically for Arizona brokers and managers.
  • Professional Development & Certification Programs 5 activities
    • Offer professional and business development programs
      Provides programs and resources for professional and business development, including online education, designations, certifications, and broker resources.
    • Professional Development and Education
      Offers programs and resources for professional and business development, including online education, designations, certifications, and broker resources, as well as live Zoom training sessions for specific platforms.
    • Professional Development and Education
      Offers programs and resources for professional and business development, including online education, designations, certifications, and broker resources, and provides live Zoom training sessions for real estate agents on platforms like Lone Wolf Transact.
    • Professional Development and Education
      Offers programs and resources for professional and business development, including online education, designations, certifications, and broker resources, as well as live Zoom training sessions for real estate agents on platforms like Lone Wolf Transact.
    • Professional Development and Training
      Offers live Zoom training sessions on the Lone Wolf Transact platform and provides broader programs for professional and business development, including online education, designations, certifications, and broker-specific resources.
  • Merit-Based Educational Scholarships 4 activities
    • College Scholarship Program
      Provides college scholarships.
    • College Scholarships
      Provides college scholarships to support educational pursuits.
    • College Scholarships
      Provides college scholarships.
    • Provide college scholarships
      Offers college scholarships to support educational pursuits.
  • Technical Support Services 4 activities
    • Member Technology Support
      Provides free technical support to members for hardware, software, and everyday technology tools, resolving issues remotely or via guided support during extended weekday and Saturday hours.
    • Member Technology Support
      Provides free technical support to members for hardware, software, and everyday technology tools, resolving issues remotely or via guided support during extended weekday and Saturday hours.
    • Provide technology support and resources for members
      Offers free technical support to members for hardware, software, and everyday technology tools, resolving issues remotely or via guided support during extended weekday and Saturday hours. This includes 24/7 technical support for TransactionDesk® users and access to a Tech Marketplace for comparing technology products and services.
    • Technical Support for Members
      Provides free technical support to members for hardware, software, and everyday technology tools, resolving issues remotely or via guided support during extended weekday and Saturday hours. Offers 24/7 assistance for TransactionDesk® users via phone and email.
  • Real Estate Political Advocacy 3 activities
    • Engage in legislative and political affairs
      The organization actively participates in legislative and political affairs relevant to the real estate industry.
    • Legislative and Political Advocacy
      Engages in legislative and political affairs to represent the interests of its members and the real estate industry.
    • Legislative and Political Advocacy
      Engages in legislative and political affairs to represent the interests of its members and the real estate industry.
  • Elder Fraud & Cybercrime Victim Support 3 activities
    • Provide risk management resources
      Offers resources and information for risk management, including REALTOR® safety, legal hotlines, and advisories on scams and fraud.
    • Risk Management Resources
      Provides resources and information for risk management, including REALTOR® safety, legal hotlines, and advisories on scams and fraud.
    • Risk Management Resources
      Provides resources and information for risk management, including REALTOR® safety, legal hotlines, and advisories on scams and fraud.
  • Multiple Listing Service (MLS) Operations 3 activities
    • Technology Marketplace
      Operates a Tech Marketplace where members can access and compare technology products and services relevant to the real estate industry.
    • Technology Marketplace
      Operates a Tech Marketplace where members can access and compare technology products and services relevant to real estate.
    • Technology Marketplace and Integration Support
      Operates a Tech Marketplace where members can access and compare technology products and services, and supports integration of tools like TransactionDesk with MLS systems to streamline real estate workflows.
  • Industry-Specific Legislative Advocacy 1 activity
    • Advocacy and Political Engagement
      Engages in legislative and political affairs to represent the interests of real estate professionals in Arizona.
  • Uncategorized 1 activity
    • Educational Scholarships
      Provides college scholarships to support education for members or their dependents.
financials · form 990 · fy2020
revenue
Total revenue$10.94M
Contributions & grants$10.23M93%
Program service revenue$244K2%
Investment income$359K3%
Other revenue$115K
expenses
Total expenses$6.57M
Program expenses0%
Admin / overhead0%
Fundraising0%
Salaries & benefits$3.01M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$36.96M
Cash$17.79M
Investments$16.87M
Liabilities$5.21M
Net assets$31.76M
Liquid reserves63.4 mo
1 years on record · 2020–2020
leadership · form 990 part vii · fy2020

who runs it

paid leadership · 5
NameTitleHours/wkCompensation
MICHELLE LIND CEO, SECRETA 40 $451K
SCOTT DRUCKER GENERAL COUN 40 $259K
BARBARA FREESTONE SR VP BUS DE 40 $171K
NIKKI SALGAT VP GOVERNMEN 40 $120K
MATTHEW CONTORELLI GOVT AFFAIRS 40 $107K
board members · 20
  • AMANDA CREEL — DIRECTOR
  • ANDREA CROUCH — DIRECTOR
  • ANGELA ZAMPINO — DIRECTOR
  • ANN BARMORE — REGION 5 VP
  • BARBARA WILSON — DIRECTOR
  • BECCA LINNIG — REGION 4 VP
  • BENJAMIN LITTLE — DIRECTOR
  • BRENDA CURWICK — DIRECTOR
  • BRIAN STOLL — DIRECTOR
  • BRYAN ANDERSON — RRC PRESIDEN
  • BUTCH LEIBER — DIRECTOR
  • CARA MCGUIRE — DIRECTOR
  • CHERYL TERPENING — DIRECTOR
  • CHRIS NACE — DIRECTOR
  • CHRISTOPHER KARAS — DIRECTOR
  • CRAIG SANFORD — DIRECTOR
  • D PATRICK LEWIS — IMM PAST PRE
  • DAVID PLUNKETT — DIRECTOR
  • DAVID SCHMID — DIRECTOR
  • DEB FISHER — DIRECTOR
relationships · 28

who they work with

  • AIR CRE Partner — Negotiated an agreement to provide members with discounted and free access to AIR CRE Contracts software and legal support.
  • AIR CRE Partner — Provides AIR CRE Commercial Forms as a member benefit.
  • Arizona Bar Association Partner — Refers individuals to azbar.org for assistance in finding a real estate attorney for legal disputes.
  • Arizona Department of Real Estate Government — Directs individuals seeking to affect a real estate license to ADRE, recognizing its regulatory authority.
  • Arizona Department of Real Estate Government — Refers complaints involving real estate licensing or statutory violations to the Arizona Department of Real Estate for investigation and enforcement.
  • Arizona Department of Real Estate Government — Refers individuals seeking to affect real estate licenses to ADRE, the state licensing authority.
  • Arizona Department of Real Estate Government — Refers parties seeking to affect a real estate agent's license to ADRE, the state licensing authority.
  • Arizona Department of Real Estate Government — The Arizona Association of REALTORS® lacks jurisdiction over individual real estate licenses, which are issued by and held with the Arizona Department of Real Estate.
  • Authentisign Partner — Integrated eSignature solution used within TransactionDesk® for real estate documents
  • Brian Mashian Partner — AIR CRE's attorney who provides free legal advice to members on contract-related questions.
  • Brokermint Partner — Partner platform offering Arizona REALTORS® forms through licensing agreement.
  • DocuSign Partner — Partner platform offering Arizona REALTORS® forms through licensing agreement.
  • Jointly Partner — Partner platform offering Arizona REALTORS® forms through licensing agreement.
  • Lone Wolf Technologies Partner — Technology partner providing TransactionDesk® and Transact platform for transaction management
  • Lone Wolf Transactions Partner — Provides access to Lone Wolf Transactions (Transaction Desk) and Authentisign.
  • NATIONAL ASSOCIATION OF REALTORS® Partner — The Arizona Association of REALTORS® enforces the REALTORS® Code of Ethics, which was adopted by the NATIONAL ASSOCIATION OF REALTORS®.
  • National Association of REALTORS® Network — Follows NAR Arbitration Guidelines and references NAR Policy Into Practice resources for procuring cause.
  • Provident Law, PLLC Partner — Law firm whose attorney serves as an AAR Buyer-Seller Mediator.
  • REALTORS® of Arizona Political Action Committee Partner — Operates the REALTORS® of Arizona Political Action Committee (RAPAC).
  • REALTOR® Action Center Partner — Affiliated with the REALTOR® Action Center.
  • SkySlope Partner — Partners with SkySlope to provide the Breeze digital disclosure platform to members.
  • Skyslope Partner — Partner platform offering Arizona REALTORS® forms through licensing agreement and provider of Breeze disclosures.
  • Tech Helpline Partner — Partners with Tech Helpline for technical support.
  • Tech Helpline Partner — Provides outsourced technical support services to Arizona REALTORS® members.
  • Total Brokerage Partner — Partner platform offering Arizona REALTORS® forms through licensing agreement.
  • TransactionDesk Partner — Partner platform providing contract management tools to members.
  • dotLoop Partner — Partner platform offering Arizona REALTORS® forms through licensing agreement.
  • zipForm Partner — Partner platform offering Arizona REALTORS® forms through licensing agreement.