irs program accomplishments · form 990 part iii · fy2021
what they reported doing
Program narrative the organization filed with the IRS. Ordered by program spending.
- #1 primary $4.73MRESIDENTIAL TREATMENT SERVICES INCLUDES THE FOLLOWING:SMI RESIDENTIAL PROGRAM - THIS PROGRAM PROVIDES A SAFE, THERAPEUTIC ENVIRONMENT FOR TREATMENT OF MEN AND WOMEN CLIENTS AGE 18 AND OVER, WHO HAVE BEEN DETERMINED TO HAVE SERIOUS MENTAL ILLNESS (SMI) AND/OR SUBSTANCE USE/ABUSE. THE PROGRAM WILL PROVIDE CONTINUOUS ONSITE OR ON-CALL AVAILABILITY OF A BEHAVIORAL HEALTH PROFESSIONAL AND CONTINUOUS TREATMENT TO INDIVIDUALS WHO ARE EXPERIENCING A BEHAVIORAL HEALTH ISSUE THAT LIMITS THEIR INDEPENDENCE BUT ARE ABLE TO PARTICIPATE IN ALL ASPECTS OF TREATMENT AND TO MEET THE INDIVIDUAL'S BASIC PHYSICAL AND AGE-APPROPRIATE NEEDS.GMHSA RESIDENTIAL PROGRAM - THIS IS A GENDER-SPECIFIC COMMUNITY FOR WOMEN AND THEIR CHILDREN (INFANTS AND TODDLERS ONLY). THE PROGRAM, SERVICES AND STAFF ARE AVAILABLE 24 HOURS A DAY, SEVEN DAYS A WEEK, AND 365 DAYS A YEAR. THE PROGRAM PROVIDES ASSESSMENT, EVALUATION, TREATMENT, INDIVIDUAL SERVICE PLANNING AND BEHAVIORAL HEALTH SERVICES TO INDIVIDUALS IN A RESIDENTIAL SETTING. INDIVIDUAL SERVICE PLANS ARE COMPREHENSIVE AND TARGET CHANGES IN A VARIETY OF INTERRELATED AREAS THAT FACILITATE ADAPTION OF A SOBER LIFESTYLE AND IMPROVEMENT IN THE OVERALL ABILITY TO FUNCTION AS A CONTRIBUTING MEMBER OF THE COMMUNITY. PROGRAM SERVICES INCLUDE: NURSERY CHILDCARE, LAUNDRY FACILITIES FOR CONSUMER USE, COMMUNITY DINING, A PROTECTIVE ENVIRONMENT FOR WOMEN AND CHILDREN, AND SAFE, SOBER, LIVING ENVIRONMENT.
- #2 $5.62MOUTPATIENT COMMUNITY LIVING SERVICES INCLUDES THE FOLLOWING:FLEXCARE PROGRAM - LIFEWELL PROVIDES SUPPORTIVE CLINICAL TREATMENT SERVICES TO MEMBERS LIVING IN THE COMMUNITY THROUGH SHORT TERM FLEXCARE, FLEXCARE PLUS, OR FLEXCARE PLUS EXTENDED TREATMENT PROGRAM. THE PROGRAM PROVIDES ASSESSMENT, EVALUATION, TREATMENT, INDIVIDUAL SERVICE PLANNING AND SUPPORTIVE BEHAVIORAL HEALTH SERVICES TO INDIVIDUALS AT THE VARIOUS FLEXCARE PROGRAM LOCATIONS AS WELL AS IN THE COMMUNITY. LIFEWELL'S CLINICAL STAFF WORKS COLLABORATIVELY WITH THE MEMBER, DURING THE INDIVIDUAL SERVICE PLANNING PROCESS, AS THE MEMBER IDENTIFIES GOALS FOR PARTICIPATING IN CLINICAL SERVICES INTENDED TO ASSIST THEM IN BECOMING MORE INDEPENDENT WHILE THEY ARE LIVING IN THE COMMUNITY. ALL OF LIFEWELL'S VARIOUS FLEXCARE PROGRAMS ARE LOCATED WITHIN APARTMENT COMPLEXES IN THE PHOENIX METRO AREA. PROGRAM SERVICES INCLUDE: PERSONAL ASSISTANCE, SKILL BUILDING, CASE MANAGEMENT, PEER SUPPORT, AS WELL AS THE ABILITY TO PARTICIPATE IN THE REHABILITATION AND OUTPATIENT COUNSELING SERVICES OFFERED AT LICENSED OUTPATIENT FACILITIES. ALTHOUGH ALL OF THESE PROGRAMS ARE WITHIN THE COMMUNITY THEY ARE SHORT TERM TREATMENT PROGRAMS AND ARE NOT LONG TERM HOUSING PROGRAMS. TREATMENT PARTICIPATION BY THE MEMBER IS REQUIRED FOR CONTINUED STAY IN THE PROGRAM.TRANSITIONAL LIVING PROGRAM - LIFEWELL'S TRANSITIONAL LIVING PROGRAM (TLP) PROVIDES SUPPORTIVE CLINICAL SERVICES TO MEMBERS LIVING IN THE COMMUNITY IN A SHORT TERM HOUSING SITUATION. THE PROGRAM, SERVICES AND STAFF ARE ON SITE TYPICALLY FROM 7AM-11:30PM; HOWEVER ARE AVAILABLE 24 HOURS A DAY, SEVEN DAYS A WEEK, AND 365 DAYS A YEAR. THE PROGRAM PROVIDES ASSESSMENT, EVALUATION, TREATMENT, INDIVIDUAL SERVICE PLANNING AND SUPPORTIVE BEHAVIORAL HEALTH SERVICES TO INDIVIDUALS AT THE TLP LOCATION. LIFEWELL'S CLINICAL STAFF WORKS COLLABORATIVELY WITH THE MEMBER DURING THE INDIVIDUAL SERVICE PLANNING PROCESS AS THE MEMBER IDENTIFIES GOALS FOR PARTICIPATING IN CLINICAL SERVICES INTENDED TO ASSIST THEM IN GAINING LONG TERM HOUSING OR TRANSITIONING FROM ONE TREATMENT PROGRAM TO ANOTHER TREATMENT PROGRAM AND INCREASING THEIR INDEPENDENCE IN THE COMMUNITY. PROGRAM SERVICES INCLUDE: PERSONAL ASSISTANCE, SKILL BUILDING, CASE MANAGEMENT, PEER SUPPORT, AS WELL AS THE ABILITY TO PARTICIPATE IN THE REHABILITATION AND OUTPATIENT COUNSELING SERVICES OFFERED AT THE LICENSED OUTPATIENT FACILITIES. PERMANENT SUPPORTIVE HOUSING PROGRAM - LIFEWELL'S PERMANENT SUPPORTIVE HOUSING PROGRAM (PSH) SUPPORTS ADULT MEMBERS, WHO HAVE BEEN DETERMINED TO HAVE SERIOUS MENTAL ILLNESS (SMI) AND/OR SUBSTANCE USE/ABUSE, AND WHO ARE LEASING UNITS THROUGH DESIGNATED HOUSING PROVIDERS THROUGHOUT THE PHOENIX METROPOLITAN AREA. THE PSH PROGRAM, SERVICES AND STAFF ARE AVAILABLE 24 HOURS A DAY, SEVEN DAYS A WEEK, AND 365 DAYS A YEAR. LIFEWELL'S PSH PROGRAM PROVIDES ASSESSMENT, EVALUATION, TREATMENT, MEMBER SERVICE PLANNING AND SUPPORTIVE BEHAVIORAL HEALTH SERVICES TO MEMBERS IN THEIR PLACE OF RESIDENCE, AS WELL AS IN ONE OF OUR LICENSED OUTPATIENT FACILITIES. LIFEWELL'S CLINICAL STAFF WORKS COLLABORATIVELY WITH THE MEMBER DURING THE MEMBER SERVICE PLANNING PROCESS TO IDENTIFY GOALS FOR PARTICIPATING IN CLINICAL SERVICES INTENDED TO ASSIST THEM IN MAINTAINING THEIR HOUSING, INCREASING THEIR INDEPENDENCE, AND FOSTERING INTEGRATION IN THE MEMBER'S COMMUNITY OF CHOICE. PROGRAM SERVICES INCLUDE: PERSONAL ASSISTANCE, SKILL BUILDING, CASE MANAGEMENT, PEER SUPPORT, AS WELL AS THE OPTION TO PARTICIPATE IN REHABILITATION AND OUTPATIENT COUNSELING SERVICES OFFERED AT OUR LICENSED OUTPATIENT FACILITIES.TAL HEALTH TREATMENT TO SOBER AND INDEPENDENT LIVING.
named programs · 22 · from sources
what they call their work
Addiction Treatment
Assists individuals in addressing substance use disorders through various therapeutic approaches.
Assertive Community Treatment (ACT) Teams
Delivers intensive, community-based, interdisciplinary treatment for individuals with serious mental illness, including housing, employment, peer support, and psychiatric care
Case Management Teams
Provides supportive services including home, hospital, and jail visits, community referrals, crisis planning, and coordination with providers to support recovery
Culinary Awareness
Enhances awareness of nutrition, wellness, safe food handling, food preparation, and food service related to employment options and personal wellness.
Housing Services
Provides assistance with housing for individuals in their programs.
Individual and Group Counseling
Provides focused therapeutic environments for individual and group settings to support healing and recovery.
Medication-Assisted Treatment (MAT)
Combines counseling and medication to treat opioid and other substance use disorders, offered within residential and outpatient settings
Nursery Childcare
Provides a stable, loving environment with age-appropriate social play, outdoor playground, and nutritious meals for children of mothers in the Women's Residential program.
Outpatient Behavioral Health Services
Provides individualized, evidence-based outpatient treatment including psychiatry, counseling, case management, and peer support for individuals with mental health and substance use conditions
Parenting and Pregnant Women Program
Provides tools and education to strengthen parenting skills for women breaking away from unhealthy behaviors associated with an addictive lifestyle.
Peer Certification
Skill-building opportunity designed to enhance self and system awareness, potentially preparing participants for direct service positions within the behavioral health field.
Peer Services
Provides individual and group support for peers/members regarding lived experiences such as substance use and behavioral health.
Peer Support Services
Offers individual and group support from peers with lived experience in behavioral health and substance use recovery, complementing clinical services
Physical Health Services
Provides services related to physical health, complementing behavioral health and substance use treatment.
Psychiatry Services and Medication Management
Diagnosis, treatment, and prevention of behavioral, emotional, and mental disorders, potentially using medication and psychotherapy.
Psychosocial Rehabilitation
Offers skill-building programs including Supported Education, Supported Employment, Vocational Services, Culinary Awareness, and Peer Certification to promote vocational and social independence
Residential Treatment
Provides structured, therapeutic residential care addressing substance use and behavioral health issues, including skill-building, counseling, and self-medication training
Supported Education
Provides ongoing educational support to foster sober and independent living through educational achievement and sustained employability.
Supported Employment
Provides an approach to vocational rehabilitation emphasizing obtaining competitive work in the community and providing support for success in the workplace.
Vocational Services
Includes skill-building, career exploration, resume development, interview skills, supported volunteering, job preparation, and employment support.
Women's Residential
Intensive, supervised treatment for women, including childcare, laundry, family-style dining, psychiatric services, MAT services, and parenting education.
Women’s Residential Program
Offers intensive, supervised treatment for women in recovery, including childcare, parenting education, psychiatric services, MAT, and nursery care for infants
activities · 13 groups
what they do
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Assertive Community Treatment (ACT) Programs 9 activities
- Assertive Community Treatment (ACT) TeamsOperates interdisciplinary ACT teams that deliver community-based services including psychiatric support, substance use counseling, housing assistance, and employment support to individuals with behavioral health needs.
- Assertive Community Treatment (ACT) TeamsOperates interdisciplinary ACT teams that deliver community-based services including psychiatric support, substance use counseling, housing assistance, and employment support to individuals with behavioral health needs.
- Assertive Community Treatment (ACT) TeamsOperates Assertive Community Treatment (ACT) teams that deliver interdisciplinary services in the community, including substance use counseling, housing, employment, and psychiatric support.
- Assertive Community Treatment (ACT) and Case ManagementOperates Assertive Community Treatment (ACT) teams that provide interdisciplinary, community-based services including psychiatric support, substance use counseling, housing, and employment assistance, along with case management services for individuals with serious mental illness (SMI) and general mental health needs to support recovery.
- Behavioral Health Treatment and Case ManagementProvides comprehensive treatment, case management, and strength-based, individualized interventions for individuals with serious mental illness (SMI), general mental health (GMH), and co-occurring substance use disorders through direct care clinics and evidence-based practices.
- Behavioral Health Treatment and Support ServicesProvides comprehensive treatment, case management, and support services for individuals with serious mental illness (SMI), general mental health (GMH) conditions, and substance use disorders, using strength-based and evidence-based approaches.
- Case Management for Behavioral Health MembersProvides case management services to SMI and GMH/COT members at Direct Care Clinics to support recovery.
- Mental Health and Substance Use Disorder Treatment and SupportProvides treatment, services, and support for low-income individuals with serious mental illness, general mental health issues, and substance use disorders, including residential, outpatient, physical health, housing, and community living programs.
- Residential and Community Living ProgramsOperates residential, outpatient, physical health, housing, and community living programs that provide comprehensive support for individuals with behavioral health needs.
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Independent Living Skills Training 6 activities
- Culinary and Daily Living Skills TrainingOffers a Culinary Awareness program and hands-on training in daily living skills such as meal preparation, cooking, cleaning, laundry, budgeting, and medication self-administration to support community independence and employment readiness.
- Daily Living Skills TrainingProvides hands-on skills-building in meal preparation, cooking, cleaning, laundry, budgeting, and other daily living skills to support community independence.
- Residential and Community Living ProgramsOperates residential, outpatient, and community living programs that support independence through hands-on training in daily living skills such as meal preparation, cleaning, laundry, budgeting, and medication self-administration.
- Supported Education ProgramOffers a Supported Education program to support adult education, promote sober living, and enhance employability.
- Supported Education and Life Skills TrainingOffers a Supported Education program to promote sober living and employability, along with hands-on training in daily living skills such as meal preparation, cooking, cleaning, laundry, budgeting, and medication self-administration to support community independence.
- Supported Education and Sober Living ProgramsProvides a Supported Education program that promotes adult education, sober living, and employability through structured learning and recovery support.
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Home Visitation for At-Risk Families 5 activities
- Child and Family Services for Women in RecoveryProvides nursery childcare with safe outdoor play and nutritious meals, along with an evidence-based parenting curriculum that strengthens healthy parenting skills through direct interaction between mothers in recovery and their children.
- Child and Family Support ServicesProvides nursery childcare with safe play, nutritious meals, and an evidence-based parenting curriculum that strengthens parenting skills through direct interaction between mothers in recovery and their children.
- Child and Family Support ServicesProvides nursery childcare with social play, safe outdoor play, and nutritious meals for children of mothers in recovery, and delivers an evidence-based parenting curriculum that strengthens healthy parenting skills through direct interaction between women and their children.
- Nursery Childcare for Mothers in RecoveryProvides nursery childcare with age-appropriate social play, safe outdoor playground, and nutritious meals for children of mothers in recovery.
- Parenting Curriculum for Mothers in RecoveryDelivers an evidence-based parenting curriculum that reinforces healthy parenting skills through direct interaction between women and their children.
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Integrated Primary and Behavioral Health Care 5 activities
- Health and Wellness ServicesOffers health and wellness services including tobacco cessation support and nutrition counseling.
- Integrated Behavioral Health and Primary Care ServicesDelivers patient-centered, team-based integrated care combining primary care and behavioral health services, including treatment for mental illness, substance use disorders, and chronic conditions such as diabetes and hypertension, alongside preventive care like wellness exams, immunizations, and cancer screenings.
- Integrated Primary and Behavioral Health CareDelivers patient-centered, team-based care that combines primary care and behavioral health services, including treatment for acute illnesses, chronic disease management, preventive care, and specialist referrals.
- Integrated Primary and Behavioral Health CareDelivers patient-centered, team-based care that integrates primary care and behavioral health services, including treatment for acute illnesses, chronic disease management, preventive care, and referrals to specialists.
- Integrated Primary and Behavioral HealthcareProvides patient-centered integrated care through a team-based approach combining primary care and behavioral health services.
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Medication-Assisted Treatment (MAT) Services 5 activities
- Medication-Assisted Treatment (MAT)Provides medication-assisted treatment (MAT) that combines counseling and medication to treat substance use disorder, including opioid treatment programs.
- Substance Use Treatment FundingProvides Substance Abuse Block Grant (SABG) funding to support substance use treatment for uninsured individuals.
- Substance Use Treatment FundingProvides Substance Abuse Block Grant (SABG) funding to support substance use treatment for uninsured individuals.
- Substance Use Treatment Funding and ServicesProvides Substance Abuse Block Grant (SABG) funding to support substance use treatment for uninsured individuals and delivers medication-assisted treatment (MAT) that combines counseling and medication, including opioid treatment programs, for substance use disorders.
- Substance Use Treatment and Medication-Assisted Treatment (MAT)Provides Substance Abuse Block Grant (SABG) funding to support substance use treatment for uninsured individuals and delivers medication-assisted treatment (MAT) that combines counseling and medication, including opioid treatment programs, for substance use disorders.
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24/7 Crisis Hotline Operations 4 activities
- Advocacy Engagement and SupportSupports advocacy efforts by facilitating over 170,000 advocacy actions carried out by NAMI advocates to influence mental health policy and systems change.
- NAMI HelpLine ServicesOperates the NAMI HelpLine, which served over 93,000 people in 2025 by providing support, information, and resources for individuals affected by mental illness.
- NAMI HelpLine and Advocacy EngagementOperated the NAMI HelpLine, serving over 93,000 people in 2025, and supported over 170,000 advocacy actions carried out by NAMI advocates to advance mental health policy and awareness.
- NAMI HelpLine and Advocacy SupportOperated the NAMI HelpLine, serving over 93,000 people in 2025, and supported over 170,000 advocacy actions carried out by NAMI advocates.
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Job Readiness Training 4 activities
- Supported Employment ServicesProvides Supported Employment services to help individuals obtain and maintain competitive jobs in the community, including skill-building, resume development, interview training, job preparation, and employment support.
- Supported Employment and Vocational ServicesOffers Supported Employment and vocational training programs that include skill-building, resume development, interview preparation, job placement, and ongoing employment support to help individuals obtain and maintain competitive jobs.
- Supported Employment and Vocational ServicesOffers Supported Employment and vocational services including skill-building, resume development, interview training, job preparation, and ongoing support to help individuals obtain and maintain competitive employment in the community.
- Vocational and Employment Support ServicesProvides Supported Employment services and vocational programming including skill-building, resume development, interview training, job preparation, and ongoing employment support to help individuals obtain and maintain competitive jobs in the community.
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Culinary Job Training & Workforce Development 3 activities
- Culinary Awareness ProgramOffers Culinary Awareness program to build skills in nutrition, wellness, food safety, and food preparation for employment readiness.
- Culinary and Nutrition Training ProgramOffers a Culinary Awareness program that builds skills in nutrition, wellness, food safety, and food preparation to support employment readiness and healthy living.
- Culinary and Nutrition Training for Employment ReadinessOffers a Culinary Awareness program that builds skills in nutrition, wellness, food safety, and food preparation to support employment readiness and healthy living.
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Primary Care Services 2 activities
- Acute Illness TreatmentProvides treatment for common acute illnesses such as cold, flu, and earaches.
- Preventive Care ServicesProvides preventive care services including wellness exams, immunizations, and cancer screenings.
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Peer Support Certification Training 2 activities
- Peer Support Specialist TrainingProvides Peer Support Specialist training to support personal and professional development in the behavioral health field.
- Peer Support Specialist TrainingProvides training programs for Peer Support Specialists to support personal and professional development in the behavioral health field.
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Diabetes Self-Management Education 1 activity
- Chronic Condition ManagementOffers management and coordination of care for chronic conditions such as diabetes and hypertension.
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Medication Safety & Disposal Programs 1 activity
- Medication Self-Administration TrainingProvides education and training for self-administration of medication on a dose-by-dose basis.
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Uncategorized 7 activities
- Peer Support Specialist TrainingProvides training programs to develop Peer Support Specialists, supporting personal and professional growth in the behavioral health field.
- Scattered-Site Housing for Adults with Serious Mental IllnessOperates three scattered-site housing projects with 46 total units for adults with serious mental illness.
- Scattered-Site and Recovery HousingOperates three scattered-site housing projects with 46 total units and the Pinchot Apartments—an 18-unit townhome community in Phoenix—for adults with serious mental illness and adult women in recovery from substance use, including their children.
- Specialist ReferralsProvides referrals to specialists in cardiology, endocrinology, gynecology, and other fields.
- Supported Housing ProgramsOperates multiple scattered-site housing projects, including the 18-unit Pinchot Apartments in Phoenix, providing stable housing for adults with serious mental illness and women in recovery, often with children.
- Supportive Housing ProgramsOperates multiple supportive housing projects, including three scattered-site housing programs with 46 total units for adults with serious mental illness and the Pinchot Apartments, an 18-unit townhome community in Phoenix for adult women in recovery from substance use and their children.
- Supportive Housing for Women in RecoveryOperates Pinchot Apartments, an 18-unit townhome community in Phoenix for adult women in recovery from substance use and their children.
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financials · form 990 · fy2021
revenue
Total revenue$45.84M
Contributions & grants$100K0%
Program service revenue$45.70M100%
Investment income$45K0%
Other revenue$0
expenses
Total expenses$46.36M
Program expenses90%
Admin / overhead10%
Fundraising0%
Salaries & benefits$32.30M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$55.29M
Cash$25.46M
Investments$8.04M
Liabilities$24.19M
Net assets$31.10M
Liquid reserves8.7 mo
2 years on record · 2020–2021 · YoY revenue -7.0%
leadership · form 990 part vii · fy2021
who runs it
paid leadership · 10
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| DORIS VAUGHT | PRESIDENT/CEO | 40 | $355K |
| ENGEL IVAN | PSYCHIATRIST | 40 | $298K |
| COSTALES THERESA | CHIEF PSYCHIATRIST | 40 | $257K |
| COSTALES JESSE | PSYCHIATRIST ACT | 40 | $254K |
| JORDAN MICHAEL | PSYCHIATRIST | 40 | $243K |
| BUNN ANNETTE | NURSE PRACTITIONER | 40 | $222K |
| BRYAN COLBY | CIO | 40 | $200K |
| RONALD SMITH | CDO | 40 | $199K |
| CHRISTIAN GARCIA | CFO | 40 | $196K |
| NICOLE CUPP-HERRING | EXECUTIVE VP/CCO | 40 | $174K |
board members · 7
- AMANDA HAMILTON — DIRECTOR
- BLAISE CAUDILL — DIRECTOR
- DR RODRIGO SILVA — CHAIRMAN
- JESSICA BROWN — SECRETARY
- JOE NAPOLI — TREASURER
- PAULA HILL — VICE CHAIRMAN
- RENEE OSIPOV — DIRECTOR
relationships · 10
who they work with
- 988 Suicide & Crisis Lifeline Government — Partners with the 988 crisis service to provide 24/7 crisis support.
- Arizona Complete Care Government — Participates in Arizona Complete Care initiative as part of integrated care programming.
- Central Arizona Crisis Line Partner — Collaborates with Lifewell to provide immediate crisis support.
- HUD Government — Funds housing projects for individuals with serious mental illness and women in recovery from substance use.
- New Arizona Family Partner — Merged with Lifewell in 2011 to expand behavioral health services in the Phoenix area.
- SABG Government — Receives Substance Abuse Block Grant funding to provide treatment for uninsured individuals with substance use disorders.
- SAMHSA Government — Aligns Supported Employment program with SAMHSA's evidence-based practice model.
- Targeted Investments Program Government — Participates in the Targeted Investments Program to advance integrated care in Arizona.
- Triple R Behavioral Health Partner — Merged with Lifewell in 2011 to extend rehabilitation and recovery services across the care continuum.
- Whole Person Care Initiative Government — Engaged in the Whole Person Care Initiative to support integrated health services.