activities · 19
what they do
direct service · 5
- Convening Summits and Discussions on Care Transitions Care Transitions Framework Development & ConveningOrganizes national Working Summits and strategic roundtable discussions in Washington, DC, bringing together healthcare professionals to examine challenges, identify priorities, and co-create solutions for improving care transitions.
- Convening Summits and Roundtables on Care Transitions Care Transitions Framework Development & ConveningOrganizes national Working Summits and strategic roundtable discussions, such as the NTOCC Transitions of Care Working Summit in Washington, DC, to bring together healthcare professionals to examine challenges, identify priorities, and co-create solutions for improving care transitions.
- Developing Patient Empowerment Tools Care Transitions Framework Development & ConveningCreates and shares consumer-focused tools and resources, such as "Taking Control of Your Heart Failure: Life After a Heart Failure Hospitalization," "COVID-19 Health Management," and "Taking Care of My Pain Management," to assist patients and caregivers in understanding and managing healthcare transitions.
- Developing Patient Empowerment ToolsLaunches specific patient empowerment tools and resources, such as "Taking Control of Your Heart Failure: Life After a Heart Failure Hospitalization" and "COVID-19 Health Management," to assist patients and caregivers in managing their health and discussing concerns with healthcare professionals.
- Hosting Working Summits and Conferences Care Transitions Framework Development & ConveningOrganizes national Working Summits in Washington, DC, bringing together healthcare professionals for strategic roundtable discussions, live solution mapping, and hands-on working sessions to examine challenges, identify priorities, and co-create solutions for improving care transitions.
research · 7
- Developing and Disseminating Care Transition Resources Care Transitions Framework Development & ConveningCreates and distributes white papers, statements, tools, and resources, including the NTOCC Compendium, to help healthcare professionals, patients, and caregivers establish safer transitions of care. These resources address issues like medication management, patient empowerment, and pain management.
- Developing and Disseminating Care Transition Resources Care Transitions Framework Development & ConveningCreates and distributes white papers, statements, tools, and resources, including a Compendium, to help healthcare professionals, patients, and caregivers establish safer transitions of care. These resources are available globally and free of charge.
- Developing and Disseminating Care Transition Resources Care Transitions Framework Development & ConveningCreates and distributes white papers, statements, tools, and resources, including the NTOCC Compendium, to help healthcare professionals, patients, and caregivers establish safer transitions of care. These resources are available globally and free of charge.
- Developing and Updating Care Transition Frameworks and Principles Care Transitions Framework Development & ConveningMakes significant changes to established frameworks like the Care Transitions Bundle and releases principles such as the Transitions of Care Pharmacists 10 Principles to improve successful transitions of care.
- Publishing Research and Reports on Care Transitions Care Transitions Framework Development & ConveningProduces research, including videos and reports, detailing findings from summits and task forces, such as the Healthcare IT Innovations Task Force, to guide strategic priorities and inform national conversations on patient protection during care transitions. This includes significant changes to the Care Transitions Bundle and the release of Pharmacists 10 Principles.
- Publishing Research and Reports on Care Transitions Care Transitions Framework Development & ConveningProduces videos, conference white papers, and reports detailing findings from summits and task forces, such as the Healthcare IT Innovations Task Force and the Transitions of Care Pharmacists Advisory Committee, to inform national conversations and guide strategic priorities for improving patient protection during care transitions.
- Publishing Research and Reports on Care Transitions Care Transitions Framework Development & ConveningProduces videos, reports, and conference white papers that highlight key issues in care transitions, such as the role of pharmacists in patient safety, and detail findings from summits to guide strategic priorities and inform national conversations.
capacity building · 7
- Convening Healthcare Technology Thought Leaders Care Transitions Framework Development & ConveningEstablished the Healthcare IT Innovations Task Force to bring together thought leaders in healthcare technology to address challenges related to care transitions.
- Engaging Members and StakeholdersEngages organizations and Associate Members by providing electronic updates, advanced notification of activities, and opportunities to comment on initiatives, while also showcasing an educational online library and compendium materials.
- Engaging Stakeholders and Members Care Transitions Framework Development & ConveningEngages organizations to increase awareness of care transition challenges, provides Associate Members with advanced notification of information, and offers free enrollment for electronic updates on NTOCC activities and resources.
- Hosting Online Webinars and Educational SeriesHosts free online webinars as part of its Lunch & Learn Series to share report findings and discuss new CMS models addressing concerns identified during summits.
- Providing Educational Programs and Training Care Transitions Framework Development & ConveningOffers training programs, toolkits (including the Care Transitions Bundle and Pharmacist Principles), and online webinars as part of the NTOCC Lunch & Learn Series to share findings and discuss new models addressing care transition concerns.
- Providing Educational Training Programs and Toolkits Care Transitions Framework Development & ConveningIntroduces training programs and toolkits, including the Care Transitions Bundle, Pharmacist Principles, and NTOCC Powtoon video, to enhance understanding and implementation of best practices in care transitions.
- Providing Training Programs and Educational Resources Care Transitions Framework Development & ConveningOffers training programs and toolkits, such as the Care Transitions Bundle and Pharmacist Principles, and hosts free online webinars as part of the NTOCC Lunch & Learn Series to share findings and discuss new models addressing care transition concerns.
strategies · 22
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Aligning Technology Innovation with Quality Improvement healthcare_it_innovation_collaborativeThe organization focuses on advancing transitions of care by aligning healthcare information technology solutions with clinical outcomes and care quality improvement. This involves identifying gaps in IT that create barriers to effective transitions and constructing solutions to enhance transition safety.
- Awareness and Education for Quality Improvement awareness_campaignsThe organization raises awareness and provides critical information to various stakeholders, including patients, caregivers, healthcare professionals, and policymakers, about the problems and solutions associated with transitions of care. This educational effort aims to increase quality of care, reduce medication errors, enhance clinical outcomes, and guide policy development.
- Awareness and Education through Resource Provision awareness_campaignsThe organization raises awareness and provides critical information to various stakeholders, including patients, caregivers, healthcare professionals, and policymakers, regarding problems and solutions associated with transitions of care. This involves developing and disseminating high-quality learning resources and tools to improve communication, patient safety, and clinical outcomes.
- Awareness and Policy Advocacy awareness_and_policy_advocacyThe organization raises awareness among various stakeholders, including healthcare professionals, government leaders, patients, and caregivers, about the challenges and importance of effective transitions of care. It also creates resources for policymakers to guide legislation and policies that improve patient safety and care delivery.
- Evidence-based Resource Development and Dissemination resource_development_and_disseminationThe organization develops, tests, and disseminates practical tools, resources, and educational materials for patients, caregivers, healthcare professionals, and policymakers. This strategy aims to improve communication, address knowledge gaps, and provide actionable solutions to enhance patient safety and care quality during transitions.
- Experiential Learning and Solutions-Focused Events experiential_learningThe organization provides education through real-world case studies and interactive workshops, and organizes high-impact, solutions-focused events. These events are designed to align, activate, and advance the future of transitions of care through interdisciplinary and collaborative design.
- Feedback-Driven Product and Program Development feedback-driven_developmentThe organization develops and refines programs, tools, and resources through a process of testing, piloting, and incorporating feedback from its members and collaborators. This iterative approach ensures that solutions are practical, meet industry needs, and are effective in improving transitional care.
- Feedback-Driven Program and Tool Development feedback-driven_developmentThe organization develops and refines programs, tools, and resources through a process of testing, piloting, and incorporating feedback from its members and collaborators. This iterative approach ensures that solutions are practical, meet industry needs, and are effective in improving transitional care.
- Healthcare IT Innovation for Transitions of Care healthcare_it_innovationThe organization convenes technology companies and assesses gaps in healthcare information technology to develop and implement innovative IT solutions. This strategy focuses on aligning technology with clinical outcomes and care quality improvement to enhance transition safety and effectiveness.
- Industry Dissemination and Implementation industry_disseminationThe organization leverages its industry partners and networks to promote and implement coalition-developed programs and tools within their client networks. This strategy aims to ensure widespread adoption and impact of solutions designed to improve transitions of care.
- Multi-stakeholder Collaboration and Convening multi-stakeholder_collaborationThe organization convenes diverse groups of stakeholders, including healthcare professionals, policymakers, industry leaders, technology companies, and patient advocates, to foster collaboration, share insights, and co-create solutions for improving transitions of care. This collaborative model is used to align experiences, skills, and resources to address challenges and advance objectives.
- Multi-stakeholder Collaboration and Convening multi-stakeholder_collaborationThe organization convenes diverse groups of stakeholders, including healthcare professionals, policymakers, industry leaders, technology companies, and patient advocates, to foster collaboration, share insights, and co-create solutions for improving transitions of care. This collaborative model is used to align experiences, skills, and products to address challenges and advance objectives.
- Multi-stakeholder Collaboration and Convening multi_stakeholder_collaborationThe organization convenes diverse stakeholders, including healthcare professionals, policymakers, industry leaders, patients, and caregivers, to foster collaboration, share insights, and co-create solutions for improving transitions of care. This approach leverages varied experiences and expertise to address complex challenges and drive innovation.
- Patient and Caregiver Empowerment patient_and_caregiver_empowermentThe organization empowers patients and family caregivers by providing them with tools and resources to actively participate in improving communication and ensuring effective care transitions. This approach recognizes patients as central to care and aims to foster stronger partnerships with healthcare teams.
- Patient and Caregiver Empowerment patient_empowermentThe organization empowers patients and family caregivers by providing them with tools and education to actively participate in their care, improve communication, and ensure effective transitions. This approach recognizes patients as central to care and aims to foster stronger partnerships with healthcare teams.
- Performance Measurement and AssessmentThe organization assesses and defines appropriate performance measurement frameworks to demonstrate the impact of interventions on reducing transitional care risk, improving outcomes, and balancing costs. This includes evaluating ways to improve care through enhanced communication tools and collaborative partnerships.
- Performance Measurement and Impact AssessmentThe organization assesses and defines appropriate performance measurement frameworks to demonstrate the impact of interventions on reducing transitional care risk, improving outcomes, and balancing costs. This ensures accountability and evidence-based improvements in care transitions.
- Policy Influence and Advocacy informing_policyThe organization creates resources for policymakers to raise awareness and guide legislation and policies related to patient safety and care delivery. This strategy aims to inform and influence policy decisions to improve transitions of care.
- Quality Improvement and Performance Measurement quality_improvementThe organization aims to improve the quality of care coordination and communication during transitions by assessing ways to enhance communication tools, collaborative partnerships, and reimbursement models. It also defines performance measurement frameworks to demonstrate the impact of interventions on reducing transitional care risk, improving outcomes, and balancing costs.
- Technology Innovation for Transitions of Care healthcare_it_innovation_collaborativeThe organization focuses on identifying gaps in healthcare information technology that hinder effective transitions and develops solutions to improve transition safety. This involves exploring healthcare IT solutions and aligning technology innovation with clinical outcomes and care quality improvement.
- Thought Leadership and Gold Standard Setting thought_leadershipThe organization positions itself as a leading voice and authority in transitions of care, aiming to be the "gold standard" in the field. This involves providing critical information and resources to stakeholders and organizing solutions-focused events.
- Thought Leadership and Standard Setting thought_leadershipThe organization positions itself as a leading voice and authority in transitions of care, aiming to be the "gold standard" in the field. This involves convening experts and driving innovation to define solutions and develop tools.
named programs · 4
what they call their work
Care Transitions Bundle
Set of 7 evidence-based elements and definitions designed to support successful transitions of care, updated in 2022 and made available as downloadable resources
Lunch & Learn Series
Free online webinar series providing updates on care transition research and policy, including discussion of CMS models and summit findings
NTOCC Working Summit
Annual interdisciplinary event bringing together healthcare leaders to identify barriers and co-create solutions for improving care transitions through interactive sessions and policy discussions
Transitions of Care Pharmacists 10 Principles
Framework developed by the Transitions of Care Pharmacists Advisory Committee to guide pharmacist involvement in care coordination and medication management during transitions
relationships · 79
who they work with
- ACHIEVE Partner — Executive Director Cheri Lattimer maintains an active role on their board/committee
- AMDA The Society for Post-Acute and Long-Term Care Medicine Partner — Employer of NTOCC Director Alex Bardakh
- ASCP Partner — Chad Worz, PharmD, BCGP, Chief Executive Officer of ASCP, spoke at the 2025 NTOCC Working Summit.
- ASCP Partner — Chad Worz, PharmD, BCGP, Chief Executive Officer, ASCP, spoke at the Summit on pharmacists' impact on transitions of care.
- AUSA Partner — Hosts the General Gordon R. Sullivan Conference and Event Center for the NTOCC Summit.
- AXA Assistance USA Inc. Coalition — Member of the NTOCC Advisors Council
- Academy of Managed Care Pharmacy (AMCP) Coalition — Member of the NTOCC Advisors Council
- Advisors Council Partner — The Strategic Council aligns with the objectives of the Advisors Council to further NTOCC's mission.
- Alliant Health Solutions Funder — Supported the production of a video highlighting the role of pharmacists in transitions of care.
- Allied Against Opioid Abuse Partner — Acknowledged for contributions to the "Taking Care of My Pain Management" resource.
- American Association of Homes and Services for the Aging (AAHSA) Coalition — Member of the NTOCC Advisors Council
- American Board of Quality Assurance and Utilization Review Physicians (ABQAURP) Coalition — Member of the NTOCC Advisors Council
- American College of Emergency Physicians (ACEP) Coalition — Member of the NTOCC Advisors Council
- American Medical Directors Association (AMDA) Coalition — Member of the NTOCC Advisors Council
- American Nurses Association Partner — Executive Director Cheri Lattimer maintains an active role on their board/committee
- American Society for Healthcare Risk Management (ASHRM) Coalition — Member of the NTOCC Advisors Council
- American Society of Consultant Pharmacists (ASCP) Coalition — Member of the NTOCC Advisors Council
- American Society of Health-System Pharmacists (ASHP) Coalition — Member of the NTOCC Advisors Council
- American Society on Aging (ASA) Coalition — Member of the NTOCC Advisors Council
- Avant Pharmacy & Wellness Center Partner — Saswat Kabisatpathy, PharmD, Chief Strategic Officer of Avant Pharmacy & Wellness Center, presented a case study at the 2025 NTOCC Working Summit.
- Avant Pharmacy & Wellness Center Partner — Saswat Kabisatpathy, PharmD, Chief Strategic Officer, Avant Pharmacy & Wellness Center, presented a case study at the Summit.
- CMS Caregiver Workgroup Partner — Executive Director Cheri Lattimer maintains an active role on their board/committee
- Case Management Society of America (CMSA) Coalition — Member of the NTOCC Advisors Council
- Case Management Society of America (CMSA) Partner — Co-founded NTOCC in 2006.
- Ceptor Consulting, LLC Partner — Tom Haithcoat, President of Ceptor Consulting, LLC, spoke at the 2025 NTOCC Working Summit.
- Ceptor Consulting, LLC Partner — Tom Haithcoat, President, Ceptor Consulting, LLC, spoke at the Summit on the future of value-based care.
- Consumers Advancing Patient Safety (CAPS) Coalition — Member of the NTOCC Advisors Council
- Eastern VA Medical School Partner — Employer of NTOCC Director Dr. H. Edward Davidson
- Emory Healthcare Partner — Employer of NTOCC Director Sara M. Panella
- Emory Healthcare Partner — Sara Panella, PharmD, CPh, BCPS, FASHP, Director of Pharmacy, Population Health at Emory Healthcare, spoke at the 2025 NTOCC Working Summit.
+ 49 more