1 ORGS · 13 ACTIVITIES ← all strategies ·
theory of action →

Technology-Enhanced Engagement

By integrating mobile, social media, and online platforms into CRM systems, higher education institutions improve stakeholder engagement, because unified digital communication channels enable timely, personalized, and accessible interactions. This strategy emphasizes leveraging modern communication technologies within customer relationship management frameworks to strengthen connections with students, faculty, and other stakeholders in higher education. It distinguishes itself by focusing on digital integration as a core driver of engagement, rather than relying solely on traditional outreach or in-person interactions.

1
orgs running it
13
activities of those orgs
4
clusters touched
who runs it

organizations running this strategy · 1

what it looks like in practice

activities of orgs running this strategy

A sample of programmatic activities from the orgs above. These are what the strategy looks like on the ground.

  • Advising on Technology Implementation and Best Practices HIGHER EDUCATION USER GROUP INC
    capacity building
    Advises higher education institutions on implementing mobile options, social media engagement, online channels, and standardized financial processes to enhance stakeholder engagement and ensure compliance with regional legislation and accounting standards.
  • Advising on technology implementation HIGHER EDUCATION USER GROUP INC
    capacity building
    Advises higher education institutions on implementing mobile options, social media engagement, and online channels to enhance stakeholder engagement with administrative technologies.
  • Advising on technology implementation and stakeholder engagement HIGHER EDUCATION USER GROUP INC
    capacity building
    Advises higher education institutions on implementing mobile options, social media, and online channels to enhance stakeholder engagement and maximize return on investments in people, business processes, and technologies.
  • Facilitating Peer Networking and Community Building HIGHER EDUCATION USER GROUP INC
    direct service
    Organizes global and regional conferences (e.g., Alliance Conference, HEUG Europe, A26), global meetings, online webinars, and online workshops to foster peer networking, collaborative learning, and discussion of emerging trends among higher education professionals in 49 countries, serving 40,751 members across 1,608 organizations.
  • Facilitating peer networking and community building HIGHER EDUCATION USER GROUP INC
    direct service
    Provides networking opportunities and facilitates global discussions among higher education professionals, operating as a global user community with interest groups and an online platform (ThinkSpace) for collaborative learning and sharing best practices in administrative technologies.
  • Facilitating peer networking and community building HIGHER EDUCATION USER GROUP INC
    direct service
    Provides networking opportunities and facilitates global discussions among higher education professionals, operating as a user community to share knowledge, connect peers, and foster collaboration through interest groups, online platforms like ThinkSpace, and various events.
  • Offering Presenter Certification HIGHER EDUCATION USER GROUP INC
    capacity building
    Offers a Presenter Certification program consisting of sessions and exercises to improve participants' oral presentation quality and communication skills for conferences and other events.
  • Offering Presenter Certification HIGHER EDUCATION USER GROUP INC
    capacity building
    Provides a Presenter Certification program consisting of sessions and exercises to improve participants' oral presentation quality and communication skills for conferences and other events.
  • Offering presenter certification HIGHER EDUCATION USER GROUP INC
    capacity building
    Offers a Presenter Certification program consisting of sessions and exercises to improve participants' oral presentation quality and communication skills for conferences and other events.
  • Organizing conferences and events HIGHER EDUCATION USER GROUP INC
    direct service
    Organizes various events including the Alliance Conference, HEUG Europe conference, Global Meetings, and online webinars and workshops, to facilitate collaboration and professional development for members.
  • Organizing conferences and events HIGHER EDUCATION USER GROUP INC
    direct service
    Organizes various events including the Alliance Conference, HEUG Europe conference, Global Meetings, and online webinars and workshops to facilitate learning and networking for its members.
  • Providing Education and Professional Resources HIGHER EDUCATION USER GROUP INC
    capacity building
    Offers education, professional resources, and on-demand video courses, including a Query Series and E-Academy webinars, to help higher education professionals manage administrative technologies and improve user proficiency with tools like PeopleSoft query.
  • Providing education and professional resources HIGHER EDUCATION USER GROUP INC
    capacity building
    Offers education, professional resources, and training modules, including on-demand video courses and webinars, to help higher education professionals manage administrative technologies, improve query skills, and enhance user proficiency with tools like PeopleSoft.