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HIGHER EDUCATION USER GROUP INC
MESA, AZ · EIN 522300278 · Form 990 · FY2021 · NTEE B99 · Education · Medium ($1M-$10M) · www.heug.org
revenue
$3.1M
expenses
$3.4M
net assets
$2.6M
employees
0
volunteers
200
program ratio
85%
mission · from form 990

SEE PART III, LINE 1.

profile · synthesized from sources

The Higher Education User Group (HEUG) is a nonprofit organization that supports member institutions in managing administrative technologies to enhance the student and user experience. It provides education, professional resources, and networking opportunities for executives, managers, and staff across various higher education institutions globally.

named programs · 3 · from sources

what they call their work

E-Academy
Webinars that provide members with relevant training and demonstrations on hot topics and best practices.
Online Training
Offers unlimited online training opportunities for members to enhance their skills in administrative technologies.
ThinkSpace
An online platform for collaborative learning where participants engage in discussions on emerging trends and their impacts.
activities · 4 groups

what they do

  • Professional Association Conferences & Events 6 activities
    • Facilitating Peer Networking and Community Building
      Organizes global and regional conferences (e.g., Alliance Conference, HEUG Europe, A26), global meetings, online webinars, and online workshops to foster peer networking, collaborative learning, and discussion of emerging trends among higher education professionals in 49 countries, serving 40,751 members across 1,608 organizations.
    • Facilitating peer networking and community building
      Provides networking opportunities and facilitates global discussions among higher education professionals, operating as a user community to share knowledge, connect peers, and foster collaboration through interest groups, online platforms like ThinkSpace, and various events.
    • Facilitating peer networking and community building
      Facilitates global discussion, sharing of best practices, and networking opportunities among higher education professionals through interest groups, online platforms like ThinkSpace, and various events to foster collaboration and knowledge exchange.
    • Facilitating peer networking and community building
      Provides networking opportunities and facilitates global discussions among higher education professionals, operating as a user community to share knowledge, connect peers, and foster collaboration through interest groups, online platforms like ThinkSpace, and various events.
    • Facilitating peer networking and community building
      Provides networking opportunities and facilitates global discussions among higher education professionals, operating as a global user community with interest groups and an online platform (ThinkSpace) for collaborative learning and sharing best practices in administrative technologies.
    • Facilitating peer networking and community building
      Facilitates global discussion, sharing of best practices, and networking opportunities among higher education professionals through interest groups, online platforms like ThinkSpace, and various events to foster collaboration and knowledge exchange.
  • Public Speaking & Presentation Skills Training 6 activities
    • Offering Presenter Certification
      Offers a Presenter Certification program consisting of sessions and exercises to improve participants' oral presentation quality and communication skills for conferences and other events.
    • Offering Presenter Certification
      Provides a Presenter Certification program consisting of sessions and exercises to improve participants' oral presentation quality and communication skills for conferences and other events.
    • Offering presenter certification
      Offers a Presenter Certification program consisting of sessions and exercises to improve participants' oral presentation quality and communication skills for conferences and other events.
    • Offering presenter certification
      Offers a Presenter Certification program consisting of sessions and exercises to help participants improve their oral presentation quality and communication skills for conferences and other events.
    • Offering presenter certification
      Offers a Presenter Certification program consisting of sessions and exercises to help participants improve their oral presentation quality and communication skills for conferences and other events.
    • Offering presenter certification
      Offers a Presenter Certification program consisting of sessions and exercises to improve participants' oral presentation quality and communication skills for conferences and other events.
  • Professional Development & Certification Programs 4 activities
    • Providing Education and Professional Resources
      Offers education, professional resources, and on-demand video courses, including a Query Series and E-Academy webinars, to help higher education professionals manage administrative technologies and improve user proficiency with tools like PeopleSoft query.
    • Providing education and professional resources
      Offers education, professional resources, and training modules, including on-demand video courses and webinars, to help higher education professionals manage administrative technologies, improve query skills, and enhance user proficiency with tools like PeopleSoft.
    • Providing education and professional resources
      Offers education, professional resources, and training modules, including on-demand video courses and webinars, to help higher education professionals manage administrative technologies, improve query skills, and enhance user proficiency with tools like PeopleSoft.
    • Providing education and professional resources
      Offers education, professional resources, and training modules, including on-demand video courses and webinars, to help higher education professionals manage administrative technologies, improve query skills, and enhance user proficiency with tools like PeopleSoft.
  • Uncategorized 11 activities
    • Advising on Technology Implementation and Best Practices
      Advises higher education institutions on implementing mobile options, social media engagement, online channels, and standardized financial processes to enhance stakeholder engagement and ensure compliance with regional legislation and accounting standards.
    • Advising on technology implementation
      Advises higher education institutions on implementing mobile options, social media engagement, and online channels to call centers to enhance stakeholder engagement.
    • Advising on technology implementation
      Advises higher education institutions on implementing mobile options, social media engagement, and online channels to enhance stakeholder engagement with administrative technologies.
    • Advising on technology implementation and stakeholder engagement
      Advises higher education institutions on implementing mobile options, social media engagement, and online channels to call centers to enhance stakeholder engagement.
    • Advising on technology implementation and stakeholder engagement
      Advises higher education institutions on implementing mobile options, social media, and online channels to enhance stakeholder engagement and maximize return on investments in people, business processes, and technologies.
    • Advising on technology implementation and stakeholder engagement
      Advises higher education institutions on implementing mobile options, social media engagement, and online channels to enhance stakeholder engagement and maximize return on investments in people, business processes, and technologies.
    • Organizing conferences and events
      Organizes various events including the Alliance Conference, HEUG Europe conference, Global Meetings, and online webinars to provide training, demonstrations, and opportunities for professional development and networking.
    • Organizing conferences and events
      Organizes various events including the Alliance Conference, HEUG Europe conference, Global Meetings, and online webinars and workshops, to facilitate collaboration and professional development for members.
    • Organizing conferences and events
      Organizes various events including the Alliance Conference, HEUG Europe conference, Global Meetings, and online webinars and workshops, bringing together professionals from education, government, and healthcare sectors.
    • Organizing conferences and events
      Organizes various events including the Alliance Conference, HEUG Europe conference, Global Meetings, and online webinars to provide training, demonstrations, and opportunities for members to connect and discuss emerging trends.
    • Organizing conferences and events
      Organizes various events including the Alliance Conference, HEUG Europe conference, Global Meetings, and online webinars and workshops to facilitate learning and networking for its members.
financials · form 990 · fy2021
revenue
Total revenue$3.06M
Contributions & grants$00%
Program service revenue$3.03M99%
Investment income$21K1%
Other revenue$11K
expenses
Total expenses$3.37M
Program expenses85%
Admin / overhead15%
Fundraising0%
Salaries & benefits$0
Grants paid out$0
Largest expense lineProfessional Fees
balance sheet
Total assets$3.39M
Cash$2.41M
Investments$894K
Liabilities$762K
Net assets$2.63M
Liquid reserves11.8 mo
3 years on record · 2019–2021 · YoY revenue +51.9%
leadership · form 990 part vii · fy2021

who runs it

board members · 20
  • ANGELINA GOMEZ — DIRECTOR (FROM 3/16/22)
  • BARRY HUDSON — SECRETARY
  • BUDDY COMBS — VP OF PRODUCT (UNTIL 3/16/22)
  • CHERI MCENTEE — DIRECTOR
  • DERRY FONG — DIRECTOR
  • GARY PRATT — DIRECTOR
  • JASON WENRICK — PAST PRESIDENT
  • JASPER FABER — DIRECTOR (FROM 3/16/22)
  • JESSICA HOLLER — DIRECTOR (FROM 3/16/22)
  • JOSHUA VINCENT — VP OF DEVELOPMENT & PRES. ELECT
  • JOY HATCH — DIRECTOR
  • JUAN CARLOS RUIZ CRUZ — DIRECTOR (UNTIL 3/16/22)
  • KELLY WILKER — VP OF EDUCATION & ENGAGEMENT
  • LISA SKINNER — VP OF FINANCE & TREASURER
  • MICHAEL RUSSELL — PRESIDENT
  • MICHAEL SINK — DIRECTOR (UNTIL 1/4/22)
  • MICHELE THIBODEAU — DIRECTOR (UNTIL 4/29/22)
  • NANCI REGEHR — DIRECTOR (UNTIL 3/16/22)
  • RENEE RILEY — DIRECTOR (FROM 3/16/22)
  • TERENCE HOUSER — VP OF TECHNOLOGY (UNTIL 3/16/22)
relationships · 20

who they work with

  • ABTIO Partner — Gold sponsor for the HEUG Europe conference.
  • Educause Partner — Strategic partner serving the higher education information technology market in collaboration with HEUG.
  • Higher Logic Partner — Platform partner used for hosting and delivering online training and community services.
  • Higher Logic Partner — Powers the HEUG platform.
  • Higher Logic Partner — Powers the organization's platform.
  • Higher Logic Partner — Technology partner providing platform infrastructure for HEUG's community operations.
  • Higher Logic Partner — Technology platform partner providing infrastructure for HEUG's community operations.
  • Higher Logic Partner — Technology platform partner providing the infrastructure for HEUG's online community.
  • Higher Logic Partner — Website is powered by Higher Logic.
  • Hyatt Regency Manchester Partner — Secured a special rate for attendees of the HEUG Europe conference at the Hyatt Regency Manchester.
  • Info-Tech Partner — Strategic partner serving the higher education information technology market in collaboration with HEUG.
  • Infosilem Partner — Silver sponsor for the HEUG Europe conference.
  • Infosys Partner — Silver sponsor for the HEUG Europe conference.
  • MCX Partner — Silver sponsor for the HEUG Europe conference.
  • New Horizons Partner — Partners with New Horizons to provide members with discounted training offerings in areas like Business Analytics, Project & Change Management, Data Analytics, Cloud, and Information Security.
  • Oracle University Partner — SpearMC is an authorized partner of Oracle University, which provides PeopleSoft training to HEUG members.
  • Ruxsys Partner — Silver sponsor for the HEUG Europe conference.
  • SpearMC Partner — Provides free PeopleSoft training to HEUG members, covering Campus Solutions, Human Capital Management, Financials, and PeopleTools.
  • Tambellini Partner — Strategic partner serving the higher education information technology market in collaboration with HEUG.
  • University of Manchester Partner — Alex Goffe, Deputy Chief Information Officer at the University of Manchester, is a keynote speaker at the HEUG Europe conference.