1 ORGS · 13 ACTIVITIES ← all strategies ·
theory of action →

Performance-Based Contracting

By tying service delivery to measurable performance goals in contracts, organizations improve service quality and outcomes for individuals with developmental disabilities, because accountability and clear benchmarks incentivize consistent, results-driven practices. This strategy emphasizes outcome-oriented accountability by establishing formal performance contracts that define specific, measurable goals for service providers. Unlike compliance-focused or input-based models, it centers on results—such as improved client outcomes or transition success rates—linking funding or continued engagement to demonstrated performance. This approach fosters continuous improvement and transparency across financial, operational, and client impact domains.

1
orgs running it
13
activities of those orgs
7
clusters touched
who runs it

organizations running this strategy · 1

what it looks like in practice

activities of orgs running this strategy

A sample of programmatic activities from the orgs above. These are what the strategy looks like on the ground.

  • Annual performance contracting and oversight VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Enters into an annual performance contract with the Department of Developmental Services that includes measurable goals and objectives to improve services and outcomes, and conducts year-end performance review meetings to assess organizational performance.
  • Community transition support events VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Hosts Transition Fairs in Stanislaus County to support individuals with developmental disabilities as they move between life stages or service systems.
  • Complaint and rights protection process VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Operates a formal complaint process under Section 4731 to address allegations of denied rights, including discrimination, retaliation, and bias, by the regional center or contracted providers, and upholds a zero-tolerance policy for such violations.
  • Complaint and rights protection process VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Operates a formal complaint process under Section 4731 to address allegations of discrimination, retaliation, or bias by the regional center or its contracted providers. Maintains a zero-tolerance policy for rights violations and allows complaints to be filed directly with VMRC, DDS, or other agencies.
  • Funding and development of supportive housing and crisis facilities VALLEY MOUNTAIN REGIONAL CENTER INC
    capacity building
    Provides grants to fund the acquisition, renovation, and rehabilitation of supportive housing and crisis care facilities for individuals with developmental disabilities, including a 16-unit multi-family home and an Adult Community Crisis Home.
  • Funding for housing and crisis care infrastructure VALLEY MOUNTAIN REGIONAL CENTER INC
    capacity building
    Provides grants to support the acquisition, renovation, and rehabilitation of housing and crisis care facilities for individuals with developmental disabilities, including a $1.6 million grant for a 16-unit multi-family home, $750,000 for an Adult Community Crisis Home, and $835,020 for Crisis Support Services.
  • Grant funding for crisis support services VALLEY MOUNTAIN REGIONAL CENTER INC
    capacity building
    Provides $835,020 in grant funding to the University of New Hampshire’s Center for START Services to support crisis intervention services for individuals with developmental disabilities.
  • Lifelong support services for individuals with developmental disabilities VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Provides lifelong services, advocacy, and support to individuals with developmental disabilities and their families in partnership with the California Department of Developmental Services.
  • Lifelong support services for individuals with developmental disabilities VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Provides lifelong services, advocacy, and support to individuals with developmental disabilities and their families in partnership with the California Department of Developmental Services. Services are governed by an annual performance contract with the Department of Developmental Services that includes measurable goals and objectives.
  • Public transparency and access to organizational documents VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Maintains and publishes board meeting agendas and approved minutes, and provides public access to reports, audits, and operational documents in compliance with WIC Section 4629.5(b) to promote transparency and responsible use of public funds.
  • Quality assessment and service data oversight VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Conducts NCI quality assessment meetings and meetings related to purchase of service data collection as part of ongoing performance oversight and service accountability.
  • Transition support events VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Hosts Transition Fairs in Stanislaus County to support individuals with developmental disabilities as they move from school-based to adult services.
  • Transparency and public reporting VALLEY MOUNTAIN REGIONAL CENTER INC
    direct service
    Makes public reports, audits, and operational documents available to ensure transparency and compliance with state requirements under WIC Section 4629.5(b), promoting responsible use of public funds.