who runs it
organizations running this strategy · 1
what it looks like in practice
activities of orgs running this strategy
A sample of programmatic activities from the orgs above. These are what the strategy looks like on the ground.
- Customer Service and Payment Processing Valley Pioneers Water Company Incdirect serviceProvides customer service assistance for billing and water usage inquiries through lobby services and a phone line, operating Monday through Friday. The organization offers multiple free payment options, including in-person, drop box, online bill payment through its website and Xpress Bill Pay, and automatic payment setup.
- Customer Service and Payment Processing Valley Pioneers Water Company Incdirect serviceOffers multiple free payment options for customers, including online bill payment, automatic payment setup, in-person payments, and a drop box. The organization also provides customer service assistance for billing and water usage inquiries through lobby services and a phone line during specified hours, and charges various fees for services like security deposits, establishment, and late payments.
- Customer Service and Support Valley Pioneers Water Company Incdirect serviceProvides customer service assistance for billing and water usage inquiries through lobby services and a dedicated phone line, operating Monday through Friday during specified hours. The organization also provides ongoing updates to customers about water service matters.
- Drinking Water Provision Valley Pioneers Water Company Incdirect serviceProvides safe, clean drinking water to residents and produces an annual drinking water quality report detailing the source and contents of the water supply.
- Drinking Water Provision Valley Pioneers Water Company Incdirect serviceProvides safe, clean drinking water to residents and customers, including producing an annual drinking water quality report detailing the source and contents of the water supply.
- Water Metering and Billing Valley Pioneers Water Company Incdirect serviceReads water meters and bills customers monthly, charging tiered rates for water usage and various fees including security deposits, establishment fees, and late fees. The organization also adjusts customer water bills if a meter reading error is confirmed after a re-read and provides meter data logs upon request for a fee.
- Water Metering and Billing Valley Pioneers Water Company Incdirect serviceReads water meters and bills customers monthly, offering various payment options including online, automatic, in-person, and drop box payments. The organization also adjusts bills for confirmed meter reading errors and provides meter data logs upon request.
- Water Metering and Billing Valley Pioneers Water Company Incdirect serviceReads water meters and bills customers monthly, charging tiered rates for water usage and a monthly minimum residential service rate. The organization also adjusts customer water bills if a meter reading error is confirmed and provides meter data logs upon request for a fee.