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LITERACY VOLUNTEERS OF MARICOPA COUNTY

PHOENIX, AZ · EIN 942870927 · Form 990 · FY2021 · Medium ($1M-$10M) · www.literacyvolunteers-maricopa.org
revenue
$1.1M
expenses
$1.0M
net assets
$1.6M
employees
28
volunteers
11
program ratio
88%
mission · from form 990

Empowering adults to achieve literacy and improve their quality of life.

profile · synthesized from sources

Literacy Volunteers of Maricopa County, operating as Literacy Phoenix, provides free adult education programs in Phoenix, Arizona, focusing on Adult Basic Education and English for Speakers of Other Languages. The organization helps adults prepare for the GED® and improve English proficiency, offering in-person and online instruction through learning centers and community partnerships. Founded in 1982, it serves over 1,000 students annually.

named programs · 3 · from sources

what they call their work

Adult Basic Education (ABE) & GED® Preparation
Free classes to improve reading, writing, and math skills and prepare adults for the GED® test to earn a High School Equivalency diploma; offered in-person and online.
Distance Learning Program
Online educational services supporting students who cannot attend in-person classes, including virtual tutoring, registration, and self-paced learning.
English for Speakers of Other Languages (ESOL)
English language instruction for adult non-native speakers, including civics and citizenship lessons, offered at community sites and learning centers.
activities · 8 groups

what they do

  • Adult Literacy and HSE/ESL Instruction 7 activities
    • Adult Basic Education and GED Preparation
      Provides individualized and group instruction to adult learners to improve reading, writing, and math skills, and to prepare for the GED test to earn a High School Equivalency diploma. This includes both in-person classes at various learning centers and virtual instruction.
    • Contextualized education with civics and employability skills
      Uses contextualized curricula to help adult learners improve literacy and English skills while gaining knowledge of the American government, soft skills, digital literacy, and employability competencies.
    • English for Speakers of Other Languages (ESOL) Instruction
      Offers individualized and group instruction in English to adults whose native language is not English, focusing on vocabulary acquisition, pronunciation, and civics/citizenship. Instruction is provided both in-person at learning centers and public libraries, and virtually.
    • Free educational services for adult learners
      Provides free literacy, GED preparation, and English language instruction to eligible adult learners across Maricopa County, with services accessible online 24/7.
    • In-person and virtual GED and Adult Basic Education classes
      Offers structured GED preparation and Adult Basic Education classes at fixed times in Downtown Phoenix and Sunnyslope locations, with additional blended and online options for students unable to attend in person.
    • One-on-one and small group ESOL instruction
      Offers individualized and small group English for Speakers of Other Languages (ESOL) instruction focusing on vocabulary, pronunciation, and communication skills, delivered in-person at multiple community sites and virtually via Zoom or Teams.
    • One-on-one literacy and GED preparation instruction
      Provides individualized, one-on-one instruction to adult learners to improve reading, writing, and math skills and prepare for the GED test to earn a High School Equivalency diploma, offered both in-person and virtually via video conferencing platforms.
  • Standardized Academic Testing Administration 2 activities
    • Literacy Program Administration and Support
      Administers initial placement and progress tests for students, provides administrative support such as greeting students and assisting with computer use, and operates learning centers to deliver educational services.
    • Student assessment and placement
      Administers initial placement and ongoing progress tests to assess student skill levels and track development in literacy, math, and English language acquisition.
  • Curriculum-Specific Teacher Training 2 activities
    • Volunteer Tutor Training
      Trains volunteers to teach adult reading and provide literacy instruction, having trained hundreds of tutors since its inception.
    • Volunteer tutor training and capacity building
      Trains volunteer tutors to deliver adult literacy and ESOL instruction, with over 500 tutors trained in a single year, and has achieved Service Enterprise certification for effective volunteer engagement.
  • Graduation Recognition and Celebration Events 1 activity
    • Annual student support and recognition
      Hosts graduation events and recognition activities for students, including receiving congratulatory messages from public officials such as the Mayor of Phoenix.
  • FAFSA & Scholarship Application Support 1 activity
    • College and Career Readiness Support
      Offers appointments, workshops, and training opportunities to current students seeking pathways to higher education, job training, life skills, employment, and economic self-sufficiency. This includes integrating soft skills, digital literacy, and career/financial aid exploration.
  • Physical Learning Center Operations 1 activity
    • Learning center operations and expansion
      Operates multiple physical learning centers in Maricopa County, including the Downtown Learning Center and Sunnyslope Learning Center, with a history of expansion and relocation to serve more students.
  • Job Readiness Training 1 activity
    • Support for student outcomes and integration
      Supports adult learners in achieving employment, economic self-sufficiency, participation in children's education, and integration into society through comprehensive educational programming.
  • Uncategorized 2 activities
    • College and Career Readiness support
      Provides College and Career Readiness (CCR) appointments and workshops to help students pursue High School Equivalency, job training, post-secondary education, and employment, including career exploration and financial aid guidance.
    • Specialized educational programs for targeted populations
      Launched a computer lab program initially for probationers in Maricopa County and later expanded to support high school students struggling with reading.
financials · form 990 · fy2021
revenue
Total revenue$1.14M
Contributions & grants$1.12M98%
Program service revenue$4K0%
Investment income$17K2%
Other revenue$0
expenses
Total expenses$1.04M
Program expenses88%
Admin / overhead11%
Fundraising1%
Salaries & benefits$765K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$1.59M
Cash$824K
Investments$220K
Liabilities$38K
Net assets$1.56M
Liquid reserves12.1 mo
3 years on record · 2019–2021 · YoY revenue +8.3%
leadership · form 990 part vii · fy2021

who runs it

paid leadership · 1
NameTitleHours/wkCompensation
JESUS LOVE Executive Dir. 45 $111K
board members · 13
  • BERN PETERSON — BOARD MEMBER
  • CHASE LANE — BOARD MEMBER
  • CHRISTINE HELSELL — BOARD MEMBER
  • DAVID KEST — BOARD MEMBER
  • FRANK DE LA CRUZ — BOARD MEMBER
  • JOHN FAULDS — President
  • JOYCE NOLAN — BOARD MEMBER
  • LISA DOW — Treasurer
  • LOUISE SHEA — BOARD MEMBER
  • LYNNE BODMAN STORMS — BOARD MEMBER
  • MATTHEW TOTLIS — Secretary
  • MAY GEORGE ABRAHAM — BOARD MEMBER
  • STANLEY MABBITT — BOARD MEMBER
relationships · 23

who they work with

  • Act One Partner — Provided virtual reality experiences for Literacy Phoenix students.
  • Adobe Partner — Uses Adobe's e-sign platform for online registration for GED and English classes.
  • Alhambra School District Partner — Partnered to provide English language classes.
  • Arizona Department of Education Government — Provides grant funding through Adult Education Services and previously through the Workforce Investment Act (WIA) Title II.
  • Arizona Department of Education Government — Recipient of state performance recognition and awards for adult education services.
  • Arizona Department of Education / Adult Education Services Government — State education agency with which LVMC is affiliated and whose requirements LVMC curriculum complies with.
  • City of Phoenix Partner — Recipient of the Community Partnership Award.
  • City of Phoenix Parks and Recreation Partner — Partnered to offer a blended Adult Basic Education program at the Bret Tarver Learning Center in Maryvale.
  • City of Phoenix Public Library Partner — Hosts ESOL instruction programs taught by Literacy Volunteers of Maricopa County at various branch locations.
  • FERPA Government — Complies with FERPA regulations to protect student confidentiality.
  • Facebook Partner — Uses Facebook as a platform for outreach and engagement.
  • Literacy Phoenix Partner — Literacy Volunteers of Maricopa County operates under the name Literacy Phoenix for program delivery.
  • Literacy Phoenix Partner — Literacy Volunteers of Maricopa County operates under the name Literacy Phoenix.
  • Literacy Volunteers of America Network — Recognized with the Exemplary Practice Award and Connie Haendle Affiliate of the Year Award.
  • Maricopa County Adult Probation Department Partner — Partnered to deliver computer-based literacy programs to probationers.
  • Maricopa Workforce Connection Partner — Recipient of the Shining Star Award.
  • Microsoft Partner — Uses Microsoft Outlook and Bookings for scheduling appointments for in-person registration.
  • National Center for Family Literacy Partner — Recognized as a Family Literacy Alliance Advocacy Champion.
  • Points of Light Network — Certified LVMC as a Service Enterprise, recognizing excellence in volunteer engagement.
  • Season for Sharing Funder — Provided grant funding to support Literacy Volunteers of Maricopa County's programs.
  • US Department of Education Government — Recipient of the Secretary’s Award for Outstanding Adult Education and Literacy Program.
  • Volunteer Non-Profit Service Association (VNSA) Partner — Provides funding for educational programs through an annual used book sale.
  • literacyphoenix.org Partner — Website domain associated with Literacy Volunteers of Maricopa County, used for service delivery and outreach.