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NORTH COUNTY HEALTH PROJECT INC

San Marcos, CA · EIN 952847102 · Form 990 · FY2022 · Very Large (>$50M) · www.truecare.org
revenue
$97.4M
expenses
$95.6M
net assets
$63.4M
employees
896
volunteers
100
program ratio
79%
mission · from form 990

North County Health Services' mission is to improve the health status of our diverse communities by providing quality health care that is comprehensive, affordable and culturally sensitive.

profile · synthesized from sources

Community health organization providing affordable primary and specialty care to patients in San Diego and Riverside Counties. Services include pediatric, dental, behavioral health, women’s health, pharmacy, and virtual care. Offers sliding-scale fees for uninsured or underinsured patients and transportation assistance to appointments.

named programs · 10 · from sources

what they call their work

Academic Success Program (ASP)
Expedites diagnosis of learning disorders through state-of-the-art assessments and creates action plans to support academic improvement.
Behavioral Health
Provides mental and behavioral health services including screening and treatment for anxiety, depression, ADHD, and autism spectrum disorder.
Dental Care
Comprehensive dental services for children and families, including preventive and restorative care.
Family Wellness and Nutrition Program
Offers nutrition education, breastfeeding support, and services from registered dietitians and lactation specialists for pregnant women, infants, toddlers, and young adults.
Health Insurance Assistance
Helps patients enroll in health coverage plans such as Medi-Cal and other insurance programs.
Pediatric Care
Full-service pediatric care including well-child visits, immunizations, asthma management, developmental screenings, ADHD diagnosis, autism evaluations, and school physicals. Serves patients up to age 21.
QuickCare
Same-day treatment for minor illnesses and injuries in a family-friendly environment at multiple locations.
Transportation Services
Assists patients with transportation to scheduled medical appointments.
Virtual Health (telehealth)
Telemedicine services allowing patients to connect with providers via video or phone from home.
Women’s Health
Preventive and primary care for women, including reproductive health, family planning, and adolescent screenings.
activities · 8 clusters

what they do

  • Mobile and Fixed Community Medical Clinics 4 activities
    • Mobile Wellness Services
      Operates three mobile wellness units (40 ft, 36 ft, 26 ft) that provide medical and dental services—including exams, immunizations, women’s health, and dental procedures—at schools, farms, senior centers, homeless shelters, and other community sites across Southern California.
    • Mobile Wellness Units
      Operates three mobile wellness units (40 ft, 36 ft, 26 ft) equipped to deliver medical and dental services—including exams, immunizations, dental cleanings, X-rays, fillings, extractions, and women’s health services—at schools, farms, senior centers, homeless shelters, community organizations, and other community sites across Southern California.
    • Primary Care Health Centers
      Operates eleven primary care health centers in San Diego and Riverside counties, offering primary care, pediatric care, women's health, dental care, behavioral health, and chiropractic services, with extended hours and virtual visits available to improve access.
    • Primary Care Network
      Operates eleven primary care health centers in San Diego and Riverside counties, offering primary care, pediatric care, women's health, dental care, behavioral health, and chiropractic services, with extended hours, virtual visits, same-day appointments, and free transportation for qualifying patients.
  • Substance Use Disorder Treatment 2 activities
    • Behavioral Health Services
      Offers mental health assessments, therapy, medication management, and Medication Assisted Treatment (MAT) for substance use disorders, including counseling, in a safe and respectful clinical environment.
    • Behavioral Health Services
      Offers mental health assessments, therapy, medication management, and Medication Assisted Treatment (MAT) for substance use disorders in a safe and respectful clinical environment.
  • Comprehensive Dental Care Access 2 activities
    • Dental Health Services
      Provides comprehensive dental care including preventive, restorative, and maintenance services such as routine exams, fillings, extractions, and deep cleanings at multiple locations in Southern California, including a pediatric dental clinic and a clinic on Vista Way in Oceanside, CA, with a planned clinic in Moreno Valley, CA.
    • Dental Health Services
      Delivers comprehensive dental care including routine exams, cleanings, X-rays, fillings, extractions, and deep cleanings through fixed clinics in Oceanside and Moreno Valley (planned), a pediatric dental clinic, and mobile units across Southern California.
  • Sliding Fee Scale Healthcare Services 2 activities
    • Financial and Access Support Services
      Offers discounted self-pay services based on income and household size, assists patients with financial assistance options, and provides free transportation and same-day appointments to improve access to care.
    • Patient Access Support Services
      Provides free transportation for qualifying patients, same-day appointments, and discounted self-pay options based on income and household size, along with assistance in accessing financial support programs to reduce barriers to care.
  • Comprehensive Pediatric Primary Care 2 activities
    • Pediatric Health Care Services
      Provides a full range of pediatric health care services including well-child and sick-child exams, immunizations, asthma management, nutrition education, hearing and vision screenings, school and sports physicals, ADHD diagnosis and treatment, and behavioral and mental health screenings.
    • Pediatric Health Care Services
      Provides comprehensive pediatric care including well-child and sick-child exams, immunizations, asthma management, nutrition education, dental care, hearing and vision screenings, school and sports physicals, ADHD diagnosis and treatment, and behavioral and mental health screenings.
  • Homeless Health Navigation & Care Access 2 activities
    • Street Medicine Program
      Operates a street medicine program to deliver health care services to people experiencing homelessness, with mobile outreach as part of ongoing clinical operations.
    • Street Medicine Program
      Operates a street medicine program to deliver health care services to people experiencing homelessness.
  • Walk-in Urgent Care Services 2 activities
    • Urgent Care Services
      Provides urgent care for non-emergency health issues through three QuickCare clinics in Oceanside and San Marcos, CA, treating conditions such as flu, respiratory infections, skin conditions, and minor injuries, with on-site testing for flu, strep, UTI, STI, and COVID.
    • Urgent Care Services
      Provides urgent care for non-emergency conditions such as flu, respiratory infections, skin conditions, and minor injuries, with testing available for flu, strep, UTI, STI, and COVID-19 through three QuickCare clinics in Oceanside and San Marcos, CA.
  • Uncategorized 3 activities
    • Specialty Care for Older Adults
      Operates a specialty clinic in San Marcos, CA for older adults with complex health needs, providing coordinated and comprehensive medical care.
    • Specialty Care for Older Adults
      Operates a specialty clinic in San Marcos, CA focused on older adults with complex health needs.
    • Women's Health Services
      Provides women’s health services including free pregnancy testing, family planning support, and coordination of delivery services at Palomar Medical Center in Escondido, including bedside newborn registration and follow-up appointments.
financials · form 990 · fy2022

the money

revenue
Total revenue$97.36M
Contributions & grants$22.39M23%
Program service revenue$72.61M75%
Investment income$129K0%
Other revenue$2.23M
expenses
Total expenses$95.62M
Program expenses79%
Admin / overhead19%
Fundraising1%
Salaries & benefits$69.52M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$89.69M
Cash$33.88M
Investments$0
Liabilities$26.30M
Net assets$63.39M
Liquid reserves4.3 mo
3 years on record · 2020–2022 · YoY revenue +17.7%
leadership · form 990 part vii · fy2022

who runs it

paid leadership · 7
NameTitleHours/wkCompensation
Michelle Gonzalez President and CEO 40 $567K
Marie Russell CMO and COO 40 $491K
Denise Gomez Associate Medical Director 40 $421K
Sheila Cai Psychiatrist 40 $409K
Chanelle Waddy Clinical Director 40 $381K
Kathy Martinez CFO 40 $378K
Tedmund Po Clinical Director 40 $355K
board members · 12
  • Adriana Andres-Paulson — Treasurer
  • Andres Ramos Martin — Vice Chair
  • Carmen Huertero — Ex Officio
  • Craig Jung — Director
  • Desmond Young — Director
  • Dulce Benetti — Secretary
  • Jay Timacdog — Director
  • Karen Pearson — Director
  • Katie Ramos — Director
  • Phil Yphantides — Director
  • Russell Riehl — Board Chair
  • Walt Steffen — Director
relationships · 9

who they work with

  • 988 Suicide and Crisis Lifeline Partner — Collaborates with the 988 national Suicide and Crisis Lifeline to provide 24/7 confidential support for individuals in mental health crisis.
  • OCHIN Government — Uses MyChart patient portal hosted by OCHIN for patient records and communication
  • OCHIN Network — Uses OCHIN's MyChart platform for its patient portal.
  • Palomar Medical Center Partner — Partner facility for patient deliveries.
  • San Diego PACE Partner — Partnership to provide medical services for 55+ patients with complex health needs as an alternative to long-term care facilities.
  • San Ysidro Health Partner — San Diego PACE, a division of San Ysidro Health, partners with TrueCare to serve older adult patients.
  • TrueCare Government — Operates health centers across San Diego and Riverside counties, indicating integration with regional health systems.
  • TrueCare Network — North County Health Project Inc operates under the TrueCare network as a provider of QuickCare services.
  • TrueCare Partner — Operates the mobile wellness services in partnership with North County Health Project Inc.