activities · 18
what they do
direct service · 14
- Advocacy and self-advocacy support Peer-Led Mental Health Support GroupsProvides direct advocacy and support to enhance self-advocacy for individuals with mental illness and their families, including assistance from Resource Specialists who advocate on their behalf to improve quality of life.
- Crisis Resource Referrals 24/7 Crisis Hotline & Support Line OperationsProvides lists of crisis lines and crisis facilities for immediate mental health support, including local and national hotlines and behavioral health centers.
- Crisis and Referral Resource Coordination 24/7 Crisis Hotline & Support Line OperationsProvides curated lists of local and national crisis lines and facilities for immediate mental health support, including suicide prevention, domestic abuse, veteran services, and hospital-based behavioral health care.
- Crisis and referral resource coordination 24/7 Crisis Hotline & Support Line OperationsProvides access to immediate mental health crisis support through curated lists of crisis lines and local crisis facilities, including 988, 911 (CIT), VA Medical Center, Pima County Behavioral Health, and others, to connect individuals with urgent care.
- Education and information services Peer-Led Mental Health Support GroupsOffers educational courses, sessions, and informational resources on mental illnesses, treatments, medications, and stigma reduction for individuals, families, peers, professionals, and community members. Services are provided via phone, email, in-person at the 6122 E 22nd Street office, and in Spanish via designated staff.
- Free Educational Programs and Courses Mental Health Education ProgramsOffers educational sessions and courses designed for individuals with serious mental illness, their families, and peers, covering topics such as mental illnesses, treatment options, medications, and stigma reduction.
- Free Support Groups for Individuals and Families Peer-Led Mental Health Support GroupsOffers free, ongoing support groups facilitated by NAMI-trained individuals for people living with mental illness and for their family members, friends, or caregivers. Groups are available both in-person and virtually via Zoom.
- Free support groups for individuals with mental illness and families Peer-Led Mental Health Support GroupsOffers free, peer-led support groups for individuals living with mental illness and for their family members or friends, available both in-person and virtually via Zoom. Groups are facilitated by NAMI-trained individuals to promote connection and recovery.
- Health Information Use for Healthcare Operations Healthcare Data Management for Operations & CoordinationUses and discloses protected health information to support healthcare operations, including care coordination, payment processing (e.g., prior authorization, eligibility), quality assessment, accreditation, employee review, and appointment reminders.
- Health information use for service coordination and operations Healthcare Data Management for Operations & CoordinationUses and discloses protected health information to coordinate healthcare services, manage appointments, obtain payment (including prior authorization and eligibility verification), and support internal operations such as quality assessment, accreditation, and employee review.
- Mental Health Advocacy and Information Services Peer-Led Mental Health Support GroupsProvides no-cost advocacy, information, and guidance to individuals with mental illness and their families to enhance self-advocacy, navigate treatment, and access resources. This includes in-person, phone, and email assistance, with Spanish-language support available.
- Mental Health Educational Programs Mental Health Education ProgramsOffers educational sessions and courses designed for families, peers, and individuals living with serious mental illness.
- Mental Health Support Groups Peer-Led Mental Health Support GroupsOffers free, NAMI-trained facilitated support groups for individuals living with mental illness and their family members or friends, available both virtually via Zoom and in-person.
- Resource Specialist Support and Advocacy Peer-Led Mental Health Support GroupsProvides access to trained resource specialists who offer peer support, information, and direct advocacy to individuals with mental illness and their families, helping to improve quality of life and enhance self-advocacy. Services are available in-person, by phone, email, and in Spanish via designated staff.
research · 3
- Mental Health ResearchDiscloses protected health information to researchers for projects approved by the NAMI Southern Arizona Institutional Review Board.
- Research Oversight and Data DisclosureDiscloses protected health information to approved researchers whose projects have been reviewed and authorized by the NAMI Southern Arizona Institutional Review Board.
- Research oversight and data sharingDiscloses protected health information to researchers whose projects have been approved by the NAMI Southern Arizona Institutional Review Board, ensuring ethical and compliant use of data.
capacity building · 1
- Protected Health Information Management Healthcare Data Management for Operations & CoordinationManages and discloses protected health information for healthcare coordination, payment processing, internal operations (quality assessment, licensing), and sending appointment reminders.
strategies · 17
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Accessible Information and Referral Services information_and_referralNAMI of Southern Arizona provides information and referral services to help individuals understand mental health and navigate the complex mental health system. They connect individuals to appropriate services, including crisis lines, and offer support group services through a hybrid model (virtual and in-person) to maximize accessibility.
- Community engagement through signature events community_walk_eventOrganizes NAMIWalks events to raise awareness, reduce stigma, and mobilize community support for mental health programs.
- Early identification and intervention early_interventionPrioritizes early detection and prompt intervention to improve recovery outcomes and reduce the long-term impact of mental illness.
- Early intervention to improve recovery outcomes early_interventionWe prioritize early identification and prompt intervention to reduce symptom severity and long-term impact, increasing the likelihood of successful recovery.
- Empowerment-based support and self-advocacy empowerment-based supportUses an empowerment-based approach that fosters self-advocacy and informed decision-making, enabling individuals to actively participate in their treatment and care.
- Empowerment-based support and self-advocacy empowerment-based supportWe use an empowerment-based approach to foster self-advocacy and active participation in treatment decisions, enabling individuals to take informed control of their mental health journey.
- Hybrid service delivery for accessibility hybrid_service_deliveryOffers a hybrid model of virtual and in-person support services to increase accessibility and participation, particularly for individuals facing geographic, physical, or social barriers.
- Hybrid service delivery for increased accessibility hybrid_service_deliveryWe offer both virtual and in-person support services to remove geographic and logistical barriers, ensuring broader access to care regardless of individual circumstances.
- Information, referral, and crisis linkage services information_and_referralProvides information, system navigation support, and referrals—including connection to a community-wide crisis line—to ensure individuals access timely and appropriate care.
- Information, referral, and crisis navigation services information_and_referralWe help individuals understand mental health conditions, navigate complex systems, and access timely care—including crisis services—by providing personalized referrals and connections to community resources.
- Integrated and Individualized Treatment Approach integrated_treatment_modelThe organization advocates for an integrated treatment model that combines medication with various psychosocial therapies (e.g., CBT, interpersonal therapy) and peer support. This approach emphasizes individualized treatment plans with active participation from the individual, aiming to accelerate recovery and reduce long-term harm through early identification and intervention.
- Integrated psychosocial and medical treatment model integrated_treatment_modelCombines medication with evidence-based psychosocial treatments such as cognitive behavioral therapy, interpersonal therapy, and peer support to support holistic recovery.
- Integrated, individualized treatment combining medical and psychosocial approaches integrated_treatment_modelWe combine medication with evidence-based psychosocial treatments like cognitive behavioral therapy and interpersonal therapy, tailoring recovery plans to the individual’s needs and promoting holistic healing.
- Peer-led Support for Mental Health peer_support_modelNAMI of Southern Arizona utilizes a peer support model where trained facilitators, often with lived experience, lead no-cost support groups. This approach fosters a sense of community and shared understanding, empowering individuals with mental illness and their families through mutual support and self-advocacy.
- Peer-led support groups with lived experience integration peer_support_modelWe train and employ individuals with lived experience of mental illness—either personally or through a family member—to facilitate peer support groups, creating relatable, trustworthy, and effective recovery environments.
- Peer-led support groups with lived experience integration peer_support_modelUtilizes trained peer facilitators with lived experience of mental illness—either personally or through a loved one—to lead no-cost support groups, fostering relatability, trust, and recovery.
- Protection of Client Privacy and Confidentiality privacy_protectionThe organization is committed to protecting client information and maintaining the privacy of protected health information. They adhere to legal requirements and policies, such as requiring a Release of Information form for sharing client data, to ensure confidentiality.
named programs · 4
what they call their work
Advocacy
Engages in policy and advocacy efforts to reduce stigma and remove barriers to effective treatment and recovery for mental illnesses.
Educational Programs
Educates the public on various types of mental illness, their treatability, and the importance of early identification and treatment.
Local Support Groups
Offers free support groups for individuals with mental illness and for family and friends of those affected by mental illness.
Resource Specialists
Provides confidential peer support, information, and referrals to individuals with mental illness, family members, and professionals, assisting them in navigating the mental health system.
relationships · 13
who they work with
- AZ Dept of Health Services Government — Lists them as a crisis facility.
- Arizona Complete Health Partner — Refers individuals to Arizona Complete Health for information about publicly funded behavioral health services in Pima County.
- Banner University Medical Center Partner — Lists them as a crisis facility.
- Emerge!Center Against Domestic Abuse Partner — Lists their crisis line as a resource for domestic and sexual violence.
- HOPE, Inc. Partner — Lists their Warm Line as a non-emergency resource.
- NAMI National Network — Lists the NAMI National HelpLine as a resource.
- NAMI Southern Arizona, Institutional Review Board Partner — Approves research projects to ensure privacy protocols are established before protected health information is disclosed to researchers.
- National Alliance on Mental Illness Network — Affiliate of the National Alliance on Mental Illness (NAMI).
- Pima County Behavioral Health Partner — Lists them as a crisis facility.
- Sonora Behavioral Health Partner — Lists them as a crisis facility.
- St. Joseph's Hospital Partner — Lists them as a crisis facility.
- St. Mary's Hospital Behavioral Health Partner — Lists them as a crisis facility.
- Veterans Affairs Medical Center Partner — Lists them as a crisis facility.