activities · 12
what they do
direct service · 9
- Community Resource Provision Community Resource Directory DevelopmentAssists clients in preparing for the future by providing community resources, including a Resource Guide booklet.
- Deploying trained volunteer crisis responders to emergency scenes Domestic & Sexual Violence Crisis SupportDispatches trained volunteer advocates to local scenes of trauma or emergency—including suicides, sudden deaths, serious accidents, fires, and assaults—to provide immediate, short-term emotional and practical support to victims, survivors, and witnesses. Volunteers respond to secured emergency scenes coordinated through agency dispatchers.
- On-Scene Crisis Support Domestic & Sexual Violence Crisis SupportDeploys trained volunteer advocates to scenes of trauma or emergency, such as suicides, sudden deaths, serious accidents, fires, and assaults, to provide immediate, short-term emotional and practical support to victims, survivors, and witnesses free of charge. This includes information on funeral arrangements, scene clean-up services, and grief support groups.
- On-scene crisis response by trained volunteers Domestic & Sexual Violence Crisis SupportDeploys trained volunteer advocates to local emergency scenes—including suicides, sudden deaths, serious accidents, fires, and assaults—to provide immediate, short-term emotional and practical support to victims, survivors, and witnesses. Volunteers respond to secured scenes and offer psychological first aid and crisis intervention free of charge.
- Operating a volunteer-based crisis response coordination system Emergency Communication SupportUtilizes experienced volunteers as Team Dispatchers to facilitate communication between emergency agency dispatchers (fire, police, medical) and on-call volunteer advocates, ensuring timely deployment to crisis scenes.
- Providing free crisis support services Domestic & Sexual Violence Crisis SupportOffers all crisis response services to victims and their families at no cost.
- Providing practical crisis support and resource referrals Grief and Bereavement Support ServicesOffers practical assistance to individuals affected by crisis events, including information on funeral arrangements, scene clean-up services, grief support groups, and future planning through community resource referrals and a Resource Guide booklet.
- Provision of practical crisis support and resource referrals Grief and Bereavement Support ServicesProvides practical assistance to individuals affected by crisis, including information on funeral arrangements, scene clean-up services, grief support groups, and future planning through community resource referrals and a Resource Guide booklet.
- Volunteer dispatch coordination Emergency Communication SupportUtilizes experienced volunteers as Team Dispatchers to coordinate communication between emergency agency dispatchers (fire, police, medical) and on-call volunteer advocates to ensure timely response to crisis scenes.
capacity building · 3
- Maintaining volunteer training and on-call requirements Domestic Violence Counselor TrainingRequires all volunteer advocates to complete three 12-hour on-call shifts per month and attend monthly 3-hour continuing education meetings to maintain readiness and competency in crisis response.
- Volunteer Training and Coordination Domestic Violence Counselor TrainingCoordinates on-call volunteers and requires them to complete three 12-hour on-call shifts per month and attend monthly 3-hour continuing education meetings. Experienced volunteers also serve as Team Dispatchers to facilitate communication between agency dispatchers and on-call volunteers.
- Volunteer training and ongoing education program Domestic Violence Counselor TrainingTrains and maintains a cadre of volunteer advocates who must complete three 12-hour on-call shifts per month and attend monthly 3-hour continuing education meetings to ensure readiness and professional development.
strategies · 11
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Crisis De-escalation via Structured Volunteer Training crisis_interventionEquips volunteer advocates with specific communication techniques through comprehensive training to reduce the intensity of clients' emotional, mental, physical, and behavioral reactions during crises, ensuring effective on-scene support.
- Emotional First Aid through Trained Volunteers emotional_first_aidDeploys trained volunteers to deliver emotional first aid using verbal and nonverbal presence during crisis events, aiming to de-escalate emotional reactions and provide immediate stabilization alongside first responders.
- Emotional First Aid via Trained Volunteers emotional_first_aidDeploys trained volunteers to deliver emotional first aid through verbal and nonverbal presence during crisis events, aiming to reduce the intensity of emotional, mental, physical, and behavioral reactions and stabilize individuals in the immediate aftermath of a crisis.
- Enhance innate resilience for recoveryThe organization focuses on supporting clients in a way that enhances their natural capacity for resilience, aiding in their recovery and overall well-being after a crisis.
- Ensure volunteer preparedness through comprehensive training and ongoing supportThe organization provides comprehensive training and monthly check-ins to its volunteers to ensure they are well-supported, confident, and adequately prepared to respond effectively to on-the-scene crises.
- Leverage partner agencies for dispatch and responseThe organization operates by being dispatched through established partner agencies such as law enforcement, fire, and medical services, rather than initiating direct assistance, ensuring integration with existing emergency response systems.
- Non-Clinical Crisis Intervention Complementing First Responders crisis_interventionOperates as a non-clinical crisis response team dispatched through partnerships with law enforcement, fire, and medical services, providing short-term emotional and practical support that complements but does not replace emergency mental health services.
- Practical Support to Restore Control and Enhance Resilience practical_support_for_emotional_recoverySupports individuals in crisis by providing practical resources and information, which restores a sense of control and strengthens innate resilience, facilitating recovery and well-being without providing clinical mental health intervention.
- Practical Support to Restore Control and Promote Resilience practical_support_for_emotional_recoverySupports individuals in crisis by providing practical resources and information, which restores a sense of control and leverages innate resilience to support recovery and well-being.
- Provide immediate emotional and practical support during crises crisis_interventionThe organization dispatches trained volunteer advocates to provide immediate, short-term emotional first aid and practical support to individuals affected by crisis. This approach aims to stabilize individuals, reduce the intensity of their emotional reactions, and restore a sense of control, complementing the work of first responders without providing mental health crisis intervention.
- Volunteer Training and Ongoing Support SystemEnsures effectiveness and readiness of volunteer advocates through comprehensive training and monthly check-ins, maintaining a prepared, confident, and supported volunteer base capable of delivering compassionate crisis response.
named programs · 2
what they call their work
On-Scene Crisis Response
Trained volunteers respond to trauma scenes to provide emotional first aid, practical support, and resource guidance to victims, survivors, and witnesses
Team Dispatcher Support
Experienced volunteers coordinate dispatch between first responders and on-call advocates, providing real-time support during calls
relationships · 3
who they work with
- fire Partner — Dispatches Arizona Crisis Team Inc for crisis response
- law enforcement Partner — Dispatches Arizona Crisis Team Inc for crisis response
- medical Partner — Dispatches Arizona Crisis Team Inc for crisis response