942162549 · CA ↑ parent cluster ·
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ON LOK SENIOR HEALTH SERVICES

CA · EIN 942162549 · $211.8M rev · operational · www.onlok.org
profile

ON LOK SENIOR HEALTH SERVICES provides comprehensive healthcare and social services to seniors through its Program of All-Inclusive Care for the Elderly (PACE). The organization aims to enable seniors to age in place within their communities, offering coordinated medical care, prescription drugs, transportation, and home support. On Lok operates in San Francisco, Santa Clara, and Alameda counties in California.

activities · 20

what they do

direct service · 20
  • Adult Day Health and Social Programs
    Offers structured day center activities and social programs as part of the PACE model, including Club 75, a community day program for LGBTQ+ seniors operated in partnership with Openhouse.
  • Care Coordination and Management Integrated Care & Case Management
    Coordinates comprehensive care by managing prescription medications, scheduling medical appointments, providing transportation, and handling related paperwork for PACE participants.
  • Club 75 - LGBTQ+ Senior Community Program
    Operates Club 75, a community day program specifically for LGBTQ+ seniors, in partnership with Openhouse, providing social engagement and support services.
  • Dental, Vision, and Hearing Services Vision and Hearing Aids Provision
    Provides onsite dental, vision, and hearing services at On Lok PACE centers, including coverage for dentures, eyeglasses, and hearing aids when approved by the care team.
  • Provides support to family caregivers, with 96% reporting satisfaction and 97.5% indicating they would recommend the PACE program.
  • Home and Personal Care Services Home-Based Rehabilitation Therapy
    Provides in-home support services including assistance with activities of daily living such as meal preparation, laundry, and personal care, as part of the PACE program.
  • Memory and Dementia Care
    Offers person-centered memory care at every PACE center, including dedicated care settings for participants with advanced dementia.
  • Provides meals as part of the PACE program, supporting nutritional needs for seniors participating in day centers or receiving home-based care.
  • PACE Program - Adult Day Health Center and Social Activities Memory Care Social & Cognitive Engagement
    Operates adult day health centers offering structured social, recreational, and therapeutic activities as part of the PACE program, including specialized memory care for participants with advanced dementia.
  • PACE Program - Care Coordination and Management Integrated Care & Case Management
    Coordinates all aspects of participant care, including medication management, appointment scheduling, transportation logistics, and paperwork assistance, through an integrated care team model.
  • PACE Program - Comprehensive Medical and Preventive Care
    Provides comprehensive medical care, including primary care, prescription drugs, preventive services, and management of chronic conditions, through the Program of All-Inclusive Care for the Elderly (PACE). Care is delivered by interdisciplinary teams and includes higher rates of preventive screenings and immunizations.
  • PACE Program - Dental, Vision, and Hearing Services Vision and Hearing Aids Provision
    Offers dental, vision, and hearing services—including dentures, eyeglasses, hearing aids, and screenings—on-site at PACE centers or through the provider network, as approved by the participant’s care team.
  • PACE Program - In-Home and Support Services Home-Based Rehabilitation Therapy
    Delivers in-home support services including assistance with activities of daily living such as meal preparation and laundry, along with home-based medical and personal care, to help seniors remain in their communities.
  • PACE Program - Meals Provision
    Provides nutritious meals to participants during attendance at PACE day centers and as needed during in-home or medical visits.
  • PACE Program - Transportation Services Non-Emergent Medical Appointment Transportation
    Provides door-to-door transportation to and from PACE day centers, medical appointments, and other destinations using specially trained drivers and wheelchair-accessible vans, ensuring access for seniors with limited mobility.
  • PACE Program Delivery PACE Comprehensive Elder Care
    Provides comprehensive medical care, prescription drugs, and healthcare services through the Program of All-Inclusive Care for the Elderly (PACE), enabling seniors to age safely in the community rather than in nursing homes. Covers all Medicare and Medi-Cal services and additional preventive and health-maintenance care as determined by the care team.
  • Primary and Preventive Medical Care Telehealth Consultations & Virtual Care
    Delivers primary medical care through a team of physicians and nurse practitioners who provide personalized, relationship-based care, along with high rates of preventive services including flu shots, pneumococcal vaccines, and vision and hearing screenings.
  • Provider Network Management Healthcare Provider Network Coordination
    Operates and manages a contracted network of over 1,600 healthcare providers to deliver specialized medical care and support services to PACE participants.
  • Provider Network Management for PACE Healthcare Provider Network Coordination
    Operates and manages a contracted network of over 1,600 healthcare providers to deliver specialized medical services to PACE participants across various disciplines and locations.
  • Operates a door-to-door transportation service using specially trained drivers and On Lok vans to transport seniors to day centers, medical appointments, and other destinations, with accommodations for those using wheelchairs or with limited mobility.
strategies · 10

how they think

Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.

named programs · 6

what they call their work

Home Care
Support with daily living tasks such as meal preparation and laundry, provided in participants' homes
LGBTQ Program
Community day program designed by and for LGBTQ+ seniors to foster connection, inclusion, and culturally competent care
Memory Care
Person-centered dementia care programming available at every On Lok PACE center, focusing on strengths and capabilities to enhance dignity and independence
PACE Healthcare Program
Full-service healthcare program for seniors that integrates medical care, prescription drugs, long-term services, transportation, and home care to support aging in place
Senior Center
Vibrant community hub for seniors to engage in social activities, access resources, enjoy meals, and participate in group exercises
Transportation
Transportation services to medical appointments, clinics, and adult day health centers for PACE participants
relationships · 16

who they work with

  • 1,600 providers Network — Network of healthcare providers delivering services to On Lok PACE participants.
  • Alameda County Government — Provides primary care services to participants in Alameda County through the PACE program.
  • Burlingame Orthopedics and Sports Medicine Associates, Inc. Partner — Contracted provider network member for orthopedic surgery services.
  • Integrated Pain Management Medical Group, Inc. Partner — Contracted provider network member for pain management and anesthesiology services.
  • Medi-Cal Government — On Lok PACE covers all Medi-Cal services for enrolled participants.
  • Medicare Government — On Lok PACE covers all Medicare services for enrolled participants.
  • National PACE Association Network — Source of PACE program data and statistics cited in On Lok's materials.
  • Northern California Physicians Network, Inc. Partner — Contracted provider network member for podiatry services.
  • On Lok PACE Network — Provider network for handling complex dental, vision, or hearing needs
  • Openhouse Partner — Collaborates with Openhouse to operate Club 75, a community day program for LGBTQ+ seniors.
  • Pacific Inpatient Medical Group Partner — Contracted provider network member for hospitalist services.
  • San Francisco County Government — Provides primary care services to participants in San Francisco County through the PACE program.
  • Santa Clara County Government — Provides primary care services to participants in Santa Clara County through the PACE program.
  • Santa Clara Valley Medical Center Partner — Contracted provider network member for neurology services in Santa Clara County.
  • Sutter Pacific Medical Foundation Partner — Contracted provider network member for neurology services.
  • UCSF Medical Group Partner — Contracted provider network member for surgical oncology and general surgery services.