activities · 26
what they do
direct service · 17
- Manages a provider network for member access to care Health Insurance Plan AdministrationOperates a network of over 8,000 healthcare providers and offers access to more than 90 urgent care centers with extended hours across the Inland Empire.
- Offers low-cost health coverage via IEHP Covered Health Insurance Plan AdministrationProvides affordable health coverage options through the IEHP Covered program, which serves over 55,000 members—more than 25% of the Inland Empire market.
- Operates an extensive provider and care access network Health Insurance Plan AdministrationSupports member access to care through a network of over 8,000 providers and more than 90 urgent care centers with extended hours across the Inland Empire.
- Operates community wellness centers Free Community Health ScreeningsRuns community wellness centers that offer free health and wellness classes and IEHP assistance to residents of the Inland Empire.
- Operates community wellness centers offering free health and wellness programs Free Community Health ScreeningsRuns community wellness centers that provide free health and wellness classes and IEHP assistance to residents of the Inland Empire.
- Operates community wellness centers with free health and wellness programs Free Community Health ScreeningsRuns community wellness centers that offer free health and wellness classes and IEHP assistance to residents of the Inland Empire.
- Operating a healthcare provider network Health Insurance Plan AdministrationOperates a network of over 8,000 providers to ensure member access to care, including over 90 urgent care centers with extended hours across the Inland Empire.
- Operating community wellness centers Free Community Health ScreeningsOperates community wellness centers that offer free health and wellness classes and provide IEHP assistance to the Inland Empire community.
- Provides health coverage to members in the Inland Empire Health Insurance Plan AdministrationServes over 1.5 million members in the Inland Empire through managed care programs, representing approximately one-third of the region's population.
- Provides low-cost health coverage through IEHP Covered Health Insurance Plan AdministrationOffers affordable health coverage options to residents in the Inland Empire, serving over 55,000 members, which represents more than 25% of the regional market.
- Provides low-cost health coverage through IEHP Covered Health Insurance Plan AdministrationOffers affordable health coverage options via the IEHP Covered program, serving over 55,000 members, which represents more than 25% of the Inland Empire market.
- Provides low-cost health coverage through IEHP Covered Health Insurance Plan AdministrationOffers affordable health coverage options via the IEHP Covered program, serving over 55,000 members—more than 25% of the Inland Empire market.
- Providing low-cost health coverage Health Insurance Plan AdministrationOffers low-cost health coverage options through its IEHP Covered program, serving over 55,000 members and representing over 25% of the Inland Empire market. The organization serves over 1.5 million members in the Inland Empire, approximately one-third of the region's population.
- Runs community wellness centers with free health programs Free Community Health ScreeningsOperates community wellness centers that offer free health and wellness classes and IEHP assistance to residents of the Inland Empire.
- Serves Inland Empire population through comprehensive health plan operations Health Insurance Plan AdministrationProvides health plan services to over 1.5 million members in the Inland Empire, representing approximately one-third of the region's population, supported by a network of over 8,000 providers and access to more than 90 urgent care centers with extended hours.
- Serves Inland Empire population through comprehensive health plan operations Health Insurance Plan AdministrationProvides health plan services to over 1.5 million members in the Inland Empire, representing approximately one-third of the region's population, supported by a network of over 8,000 providers and access to over 90 urgent care centers with extended hours.
- Serves a large enrolled membership in the Inland Empire Health Insurance Plan AdministrationProvides health plan services to over 1.5 million members in the Inland Empire, reaching approximately one-third of the region's population.
capacity building · 9
- Accredits and improves health plan quality through NCQA standardsMaintains high-quality health plan operations, with the IEHP Covered program earning NCQA Accreditation as a mark of performance and accountability.
- Accredits and recognizes quality care through IEHP Covered and Mission AwardsIEHP Covered has earned NCQA Accreditation, and the organization annually recognizes excellence in care through the Living the Mission Awards, which honor community organizations and providers committed to high-quality care standards in the Inland Empire.
- Conducts provider recognition and capacity-building initiatives Scientific Retreats and Researcher ForumsHosts the annual Mission Conference to highlight community initiatives and high-quality care providers, and awards the Living the Mission Awards to five recipients annually for excellence in care standards.
- Conducts provider recognition and engagement initiatives Scientific Retreats and Researcher ForumsHosts the annual Mission Conference and presents Living the Mission Awards to recognize community organizations and providers committed to high-quality care; five recipients were honored in 2025.
- Hosts annual Mission Conference to advance community health initiatives Scientific Retreats and Researcher ForumsOrganizes the annual Mission Conference, such as the 2025 event, to highlight community health initiatives and engage providers in advancing high-quality care across the Inland Empire.
- Recognizes and builds provider capacity through annual Mission Conference and awards Scientific Retreats and Researcher ForumsHosts the annual Mission Conference to highlight community initiatives and high-quality care providers, including recognition of recipients through the Living the Mission Awards, such as five honorees in 2025.
- Recognizing community organizations and providers Scientific Retreats and Researcher ForumsHosts conferences and awards programs, such as the 2025 Mission Conference and the 2025 Living the Mission Awards, to highlight and honor community organizations and providers committed to high-quality care in the Inland Empire.
- Secures accreditation for health programsThe IEHP Covered program has earned NCQA Accreditation, reflecting adherence to national quality standards in managed care.
- Secures national accreditation for health plan qualityThe IEHP Covered program has earned NCQA Accreditation, reflecting adherence to national standards for health plan quality and performance.
strategies · 27
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Community partnership model for equitable health outcomes community_partnership_modelCollaborates with community-based organizations, providers, and public health agencies to co-identify and address local health needs with an equity-centered approach.
- Community partnership model for equitable health solutions community_partnership_modelIdentifies and addresses community health needs through collaborative partnerships with community-based organizations, providers, members, and public health agencies, prioritizing fairness and equity.
- Community-Informed Care Coordination community_informed_care_coordinationConnects members to care and local health resources using insights from community input to tailor services and improve responsiveness and access.
- Community-Informed Care Coordination and Partnerships community_informed_care_coordinationConnects members to care and community resources through responsive, culturally informed service and sustained partnerships with local organizations, providers, and public health entities to address systemic inequities.
- Community-informed care coordination community_informed_care_coordinationImproves access to appropriate care and local health resources by tailoring services to community needs through responsive, culturally grounded coordination.
- Community-informed care coordination community_informed_care_coordinationEngages local knowledge and feedback to connect members to appropriate health services and community resources, improving responsiveness and cultural relevance of care.
- Expanded Access to Health Coverage coverage_expansionThe organization expands access to care by offering Covered California plans in addition to Medicare-Medicaid health coverage, thereby reaching a broader population with health insurance options.
- Expansion of health coverage access coverage_expansionIncreases access to health insurance by offering Covered California plans alongside Medicare-Medicaid options, broadening eligibility and enrollment opportunities.
- Expansion of health coverage options coverage_expansionIncreases access to health care by offering Covered California plans alongside Medicare-Medicaid coverage, broadening eligibility and enrollment opportunities.
- Holistic Health Approach holistic_care_modelPartners with medical and community organizations to deliver care that addresses physical, mental, and spiritual well-being, improving overall health outcomes.
- Holistic care through cross-sector partnerships holistic_care_modelAdvances whole-person health by partnering with medical and community organizations to address physical, mental, and spiritual needs within a coordinated care framework.
- Holistic care through cross-sector partnerships holistic_care_modelAdvances whole-person health by partnering with medical and community organizations to address physical, mental, and spiritual needs in a coordinated manner.
- Holistic, Integrated Care through Community Partnerships holistic_integrated_careThe organization believes that by partnering with medical and community organizations and integrating Medicare-Medicaid programs, they can provide holistic care that addresses the mind, body, and spirit of Inland Empire residents. This approach is informed by community needs and aims to connect members to appropriate care and local health resources.
- Holistic, Whole-Person Health Model holistic_care_modelAdvances health equity by partnering with medical and community organizations to deliver integrated care that addresses physical, mental, and spiritual well-being.
- Integrated Medicare-Medicaid Care Model integrated_medicare_medicaid_modelDelivers coordinated, holistic health services to Inland Empire residents by integrating Medicare and Medicaid programs, ensuring comprehensive coverage and care for dual-eligible populations.
- Integrated Medicare-Medicaid and Coverage Expansion integrated_medicare_medicaid_modelExpands access to care by integrating Medicare-Medicaid programs and offering Covered California plans, ensuring broader health coverage for vulnerable populations in the Inland Empire.
- Integrated Medicare-Medicaid model with holistic approach integrated_medicare_medicaid_modelDelivers coordinated care for dual-eligible individuals by integrating Medicare and Medicaid services, combined with a holistic health approach that addresses broader determinants of well-being.
- Secure Clinical Data Exchange secure_data_exchangeEnhances care coordination and patient safety through certified, secure exchange of clinical information across affiliated providers via the California Data Exchange Framework.
- Secure Data Exchange for Coordinated Care secure_data_exchangeThe organization utilizes California Data Exchange Framework certification to ensure the secure and timely exchange of clinical information with affiliated organizations, which is crucial for coordinated and effective care delivery.
- Secure Health Data Exchange secure_data_exchangeEnables timely and secure sharing of clinical information across affiliated organizations through certification in the California Data Exchange Framework.
- Secure clinical data exchange infrastructure secure_data_exchangeSupports coordinated care through certified, secure exchange of clinical information across affiliated organizations using the California Data Exchange Framework.
- Secure clinical data exchange infrastructure secure_data_exchangeEnables timely and secure sharing of clinical information across care settings through certification in the California Data Exchange Framework, improving care coordination.
- Value-Based Provider Incentive Model value_based_incentive_modelImproves quality of care by aligning financial incentives for providers with performance in delivering effective, efficient, and equitable health services.
- Value-Based Provider Incentive Model value_based_incentive_modelImproves quality of care by aligning financial incentives with health outcomes, encouraging providers to deliver high-value, patient-centered services.
- Value-Based Provider Incentives value_based_incentive_modelThe organization uses financial incentives to reward healthcare providers for delivering high-quality care, aiming to improve the overall standard of services provided to members.
- Value-based provider incentive model value_based_incentive_modelImproves quality of care by aligning financial incentives with performance outcomes, encouraging providers to deliver high-value, effective health services.
- Value-based provider incentive model value_based_incentive_modelAligns provider performance with quality outcomes by using financial incentives to promote high-value, effective care delivery.
named programs · 15
what they call their work
24-Hour Nurse Advice Line
Free medical information and advice available 24/7/365 to members
24-hour Nurse Advice Line
Provides free medical information and advice 24 hours a day, 365 days a year.
Broker Partner Program
Partners with certified agents to enroll and serve members, offering commission and bonuses.
Care Coordination
Member services team helps coordinate appointments, treatments, medication, and communications.
Community Supports
Provides various community resources including alcohol and drug rehabilitation, California Children Services, Enhanced Care Services, Gender Health, and resources for the uninsured.
Community Wellness Centers (CWCs)
Free health and wellness centers in Riverside, Victorville, and upcoming San Bernardino offering classes, IEHP assistance, and resources to the entire IE community
Covered California
Low-cost health coverage program for individuals who do not qualify for Medi-Cal
Doula Services
Support for pregnant members during and after childbirth
DualChoice
No-cost, integrated health plan for people with both Medicare and Medi-Cal coverage
Medi-Cal
No-cost health coverage for qualified California residents in the Inland Empire
Mental Health and Wellness
Offers network provider options, resources, and tools to support mental health.
Telehealth
Allows members to talk to a provider by video or phone call anytime, anywhere.
Transportation Services
Round-trip transportation provided for members to access medical care
Urgent Care Centers
Access to in-person care from over 90 urgent care centers with extended hours.
Vision Services
Covers eye exams, eyeglasses, and contact lenses.
relationships · 7
who they work with
- Covered California Partner — Offers health plans through Covered California to serve low-income residents in the Inland Empire.
- NCQA Government — IEHP Covered program is accredited by NCQA.
- Riverside Blue Zones Project Partner — Collaborates with the Riverside Blue Zones Project, as highlighted at the 2025 Mission Conference.
- San Bernardino County Medical Society Partner — Recognized IEHP's Chief Operating Officer with the 2025 President’s Award.
- community centers Partner — Works with community centers to support member well-being
- doctors Partner — Collaborates with doctors to provide comprehensive care to members
- hospitals Partner — Partners with hospitals to ensure members receive coordinated medical care