activities · 7
what they do
direct service · 3
- Direct provision of hearing healthcare servicesProvides direct hearing healthcare services, including patient care and loop installation, through employment at Sound Point Hearing Centers in the Greater Tucson area; includes a provider with over 29 years of experience serving more than 16,000 individuals.
- No-cost helpline for consumer support and referralsOperates a helpline that assists hundreds of individuals and families annually with referrals to qualified hearing healthcare professionals, complaint mediation, and guidance on accessing financial resources for care.
- Professional standards and patient care protocols Emergency Care Continuity PlanningEnsures patient safety and regulatory compliance by maintaining service records, following infection control standards, and providing reasonable notice before discontinuing patient services.
advocacy · 2
- Consumer complaint mediation in hearing healthcareProvides mediation services for consumer complaints related to hearing healthcare providers, ensuring fair resolution processes.
- Representation of hearing healthcare professionals and patients in Arizona Healthcare Professional AdvocacyAdvocates for and represents Hearing Instrument Specialists, Arizona State-Licensed Dispensers, Audiologists, and the hearing-impaired at the state level, including through formal advisory roles with the Arizona Department of Health Services.
capacity building · 2
- Annual continuing education conference for hearing healthcare providers Health Professional Continuing Education & ConferencesHosts an annual conference that provides 12 hours of in-person continuing education units (CEUs) for hearing healthcare professionals in Arizona.
- Mandatory continuing education for member providers Professional Certification MaintenanceRequires voting and active members to complete eight hours of continuing education annually to maintain membership status, promoting ongoing professional development.
strategies · 5
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Advocacy and Representation for Hearing Healthcare professional_association_modelThe organization operates as a professional association to represent and advocate for hearing healthcare providers and the hearing-impaired at the state level, engaging in lobbying, government relations, and regulatory legal work to support the profession and consumers.
- Continuing Education and Evidence-Based Practice continuing_education_partnershipThe organization partners with medical institutions to deliver continuing education programming for hearing healthcare providers and supports research and collaboration to apply scientific knowledge in hearing instrument services, promoting evidence-based practice.
- Patient-Centered In-Person Care patient-centered_careThe organization promotes a patient-centered care model that requires direct, face-to-face contact for ethical consulting, testing, and fitting of hearing instruments, prohibiting remote sales to ensure personalized service tailored to individual patient needs.
- Professional Standards and Ethics Enforcement adopted_ethics_frameworkThe organization maintains professional standards by limiting membership to licensed practitioners who adhere to an adopted Code of Ethics (the International Hearing Society's framework) and enforces these standards through a formal disciplinary hearing process.
- Public Awareness Campaigns public_awareness_campaignsThe organization builds partnerships with organizations representing senior citizens to increase public awareness of the benefits of hearing instrumentation.
named programs · 2
what they call their work
Continuing Education
Requires voting members to provide proof of eight hours of continuing education credits each calendar year, or sixteen hours every two years, to retain active membership status.
Grievance Committee
Investigates and makes recommendations regarding grievances outlined by the Arizona Department of Health Services and complaints about possible violations of the Code of Ethics.
relationships · 11
who they work with
- Arizona Department of Health Services Government — HHPA member serves as a Hearing Aid Dispenser Representative on the Speech and Hearing Professionals Advisory Committee.
- BARCLAY LEGAL, PLC Partner — Firm of HHPA's registered lobbyist and attorney, providing lobbying and legal services to the organization.
- Barrow Neurological Institute Partner — Collaborates with HHPA to host the annual conference at Barrow Brain and Spine's Goldman Auditorium.
- Blueprint Local Partner — Provides Google My Business Optimization services with a discount for HHPA members
- Erickson Built Partner — Provides web design and digital marketing services with a discount for HHPA members
- HearingTracker.com Partner — Offers a discounted monthly subscription for HHPA members to access Local Clinic Ads and Premium Listings
- International Hearing Society Network — Adopts the International Hearing Society's Code of Ethics and requires officers and majority of directors to be certified members.
- International Hearing Society Network — HHPA members are also members of the International Hearing Society, with one serving in a leadership role in its executive committee.
- International Hearing Society Network — Member organization adhering to IHS Code of Ethics and standards for hearing healthcare providers.
- associations representing senior citizens Partner — Engages in ongoing dialogue with senior citizen associations to promote awareness of hearing health benefits.
- national association’s Hearing Aid Helpline Partner — Collaborates with the national association’s Hearing Aid Helpline to provide consumer support services.