activities · 21
what they do
direct service · 10
- Accessibility Support for Website and Documents Website Accessibility ComplianceDesigns its website to be accessible to all visitors, including those with disabilities, by testing pages for accessibility issues and providing assistance for non-screen-reader-compatible PDF documents upon request.
- Accessibility Support for Website and Documents Website Accessibility ComplianceDesigns its website to provide information and access to services for all visitors, including those with disabilities, tests web pages for accessibility, and provides assistance for non-screen-reader-compatible PDF documents upon request.
- Alzheimer's Disease Caregiver Support Caregiver Support and Education ServicesLeads a monthly Alzheimer's disease caregiver support group and serves as a guest presenter at various Dementia support groups in the Chicagoland area.
- Care Manager Certification Assisted Living & Direct Care Certification TrainingProvides and administers a voluntary certification by examination for individuals practicing care management, specifically for those specializing in issues related to aging and disabilities. This certification enables care managers to access reimbursement from Long-Term Care Insurance providers.
- Care Manager Certification Assisted Living & Direct Care Certification TrainingProvides and endorses voluntary certification by examination for individuals practicing care management, specifically for those specializing in issues related to aging and disabilities. This certification enables care managers to access reimbursement from Long-Term Care Insurance providers.
- Care Manager Certification Examination Administration Professional Certification MaintenanceAdministers the Care Manager Certification Examination twice per year, in April and October.
- Caregiver Support Groups and Presentations Caregiver Support and Education ServicesLeads a monthly Alzheimer's disease caregiver support group and serves as a guest presenter at various Dementia support groups in the Chicagoland area.
- Certified Care Manager DirectoryMaintains and updates a monthly list of active Certified Care Managers (CMCs).
- Certified Care Manager Directory and OversightMaintains and updates a monthly list of active Certified Care Managers (CMCs) and reviews complaints against them for misconduct based on its Code of Ethics and Standards of Practice.
- Certified Care Manager Directory and OversightMaintains and updates a monthly list of active Certified Care Managers (CMCs) and reviews complaints against its certified care managers for misconduct, using its Code of Ethics and Standards of Practice.
advocacy · 2
- Certified Logo Usage and Enforcement Certification Exam AdministrationProvides certified logo artwork to individuals upon passing the certification exam, requires certified individuals to link the electronic logo to the NACCM website, and reviews uses of the logo to ensure compliance, taking action against unauthorized use.
- Certified Logo Usage and Enforcement Certification Exam AdministrationProvides certified logo artwork to individuals who pass the certification exam and reviews its use to ensure compliance with usage guidelines, taking action against unauthorized use.
research · 2
- Care Management Thought Leadership and Education Senior Health & Wellness EducationHosts discussions and webinars with authors and experts on navigating healthcare systems and care management, and publishes writings and interviews on geriatrics, dementia, and caregiving.
- Care Management Thought Leadership and Education Senior Health & Wellness EducationHosts conversations and publishes writings and interviews on topics such as navigating healthcare systems, geriatrics, dementia, and caregiving. It also develops curriculum and instructs at educational institutions.
capacity building · 7
- Accessibility Support for Website and Documents Website Accessibility ComplianceDesigns its website to provide information and access to services for all visitors, including those with disabilities, by testing web pages for accessibility issues and providing assistance for non-screen-reader-compatible PDF documents upon request.
- Certification Exam Preparation Courses Assisted Living & Direct Care Certification TrainingOffers a series of five webinars and an on-demand series, developed by its independent Education Council and led by experts, to cover essential knowledge areas for Care Managers as a Prep Course Series prior to each exam window. The content is annually reviewed to reflect current care management practice.
- Certification Exam Preparation Courses Assisted Living & Direct Care Certification TrainingOffers a series of webinars and an on-demand course, developed by its independent Education Council and led by experts, to cover essential knowledge areas for Care Managers as preparation for the certification exam.
- Continuing Education and Certification Renewal Professional Certification MaintenanceRequires continuing education for certified care managers to renew their certification every three years and approves contact hours for attendees of its webinars.
- Continuing Education for Certified Care Managers Professional Certification MaintenanceRequires continuing education for certification renewal every three years and approves continuing education contact hours for attendees of its webinars.
- Ethical Oversight and Complaint ResolutionReviews complaints against its certified care managers (CMCs) for misconduct, using its Code of Ethics and Standards of Practice as the basis for assessment and resolution.
- Webinar Content AccessProvides access to recordings of its live webinar series for registrants who cannot attend sessions.
strategies · 14
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Assuring Competence through Rigorous Certification certification-based competence assuranceThe organization ensures the competence of care managers by setting rigorous standards for education, experience, and examination, focusing on a biopsychosocial-holistic approach to care. This process aims to protect consumers and establish professional credibility within the care management field.
- Assuring Competence through Rigorous Certification certification-based competence assuranceThe organization ensures the competence of care managers by setting rigorous standards for education, experience, and examination, focusing on a biopsychosocial-holistic approach to care. This process aims to protect consumers and establish professional credibility.
- Continuous Professional Development for Care Managers professional developmentThe organization provides ongoing education and training to care managers, covering clinical approaches, aging and dementia care, ethical practices, and knowledge of entitlement programs, to enhance their skills and support families navigating healthcare systems.
- Enhancing Professional Credibility for Reimbursement credentialing_for_reimbursementThe organization uses professional certification to establish credibility with Long-Term Care Insurance providers, thereby enabling reimbursement for care management services and expanding career opportunities for certified individuals.
- Enhancing Professional Credibility for Reimbursement credentialing_for_reimbursementProfessional certification is utilized to establish credibility with Long-Term Care Insurance providers, thereby enabling reimbursement for care management services and positioning the certification as an industry-recognized symbol of excellence.
- Enhancing Professional Development for Care Managers care management educationThe organization provides comprehensive professional development and training for care managers, covering clinical approaches, aging and dementia care, ethical practices, and navigating entitlement programs. This aims to increase understanding of care management's role and improve client support.
- Ensuring Web Accessibility wcag-complianceThe organization adheres to Web Content Accessibility Guidelines (WCAG) 2.0 AA standards and universal design principles to ensure its website is accessible to individuals with disabilities and compatible with assistive technologies.
- Ensuring Web Accessibility web_accessibilityThe organization follows Web Content Accessibility Guidelines (WCAG) 2.0 AA standards and universal design principles to ensure its website is accessible to individuals with disabilities and compatible with assistive technologies.
- Establishing and Upholding Professional Standards and Ethics professional standards development and stakeholder educationThe organization promotes safe and effective care management by developing and enforcing professional standards, a Code of Ethics, and Standards of Practice. This guides certified care managers in their professional and business practices, encouraging ethical decision-making and ongoing education.
- Establishing and Upholding Professional Standards and Ethics professional standards development and stakeholder educationThe organization promotes safe and effective care management by developing and enforcing professional standards, a Code of Ethics, and Standards of Practice. This guides certified care managers in their professional conduct, encourages ethical decision-making, and supports regulatory compliance.
- Establishing and Upholding Professional Standards for Care Management professional_certification_and_standardsThe organization establishes and promotes rigorous professional standards, ethical guidelines, and best practices for care managers. This includes defining eligibility criteria based on education and experience, guiding professional conduct through a Code of Ethics, and promoting ongoing education to ensure competence and protect consumers.
- Facilitating Reimbursement through Credentialing credentialing_for_reimbursementThe organization leverages professional certification to establish credibility with Long-Term Care Insurance providers, thereby enabling reimbursement for care management services and recognizing professional excellence.
- Promoting Client-Centered Care client-centered careThe organization advocates for client-centered care by emphasizing the promotion of clients' interests, values, and welfare, aiming to maximize benefits, avoid harm, and support individual choices, especially for vulnerable clients.
- Promoting Client-Centered and Holistic Care through Professional Development client_centered_holistic_care_developmentThe organization provides professional development and training that emphasizes client-centered care, holistic approaches, ethical decision-making, and practical skills for navigating healthcare systems. This includes training on clinical approaches, communication tools, aging and dementia care, and accessing entitlement programs to support clients' interests and welfare.
named programs · 3
what they call their work
Certification Program
Grants the Care Manager Certified (CMC) credential to professionals who meet education, experience, and examination requirements in care management for older adults and individuals with disabilities
Code of Ethics and Standards of Practice
Provides a national ethical framework and professional standards for care managers, including guidelines on confidentiality, client autonomy, professional boundaries, and decision-making authority
Continuing Education and Recertification
Requires certified care managers to complete ongoing education to maintain certification, ensuring up-to-date knowledge and ethical practice in the field
relationships · 20
who they work with
- Aging Life Care Association Network — Byron served as the 2012 President of the Aging Life Care Association™ and is a Past-President for the South Central Chapter.
- Aging Life Care Association Partner — Amy O'Rourke is a former President of the Aging Life Care Association, and C. Byron Cordes is a Fellow of their Leadership Academy.
- Aging Life Care Association Partner — Former board member of NACCM was also a member of the Aging Life Care Association.
- Aging Life Care Association® Partner — Refers individuals looking to hire a Care Manager to the Aging Life Care Association® to find assistance.
- Amy O’Rourke Partner — Featured guest and author of "The Fragile Years" for a media club conversation.
- Belmont Village Partner — Debra leads a monthly Alzheimer’s disease caregiver support group at Belmont Village in Glenview, IL.
- Community Provider Coalition Partner — Venus founded Community Provider Coalition, which helps healthcare agencies access community support and resources.
- Hawaii Pacific Health Partner — Bonnie served as the Vice President of Quality at Hawaii Pacific Health.
- Hunter College Brookdale Center on Healthy Aging Partner — Nancy developed curriculum for and was an instructor at the Hunter College Brookdale Center on Healthy Aging.
- National Aging in Place Council (NAIPC), Bronx Chapter Coalition — Deirdre is a Charter Member and Executive Board Member for the National Aging in Place Council (NAIPC), Bronx Chapter since 2022.
- New York State Justice Center or the Protection of People with Special Needs Government — Deirdre serves as a Panel Member (Advocate) for the New York State Justice Center or the Protection of People with Special Needs since 2021.
- Professional Testing Corporation (PTC) Partner — Provides an online practice test for the certification exam and notifies candidates of test results.
- Prometric Partner — Administers the Care Manager Certification Examination at its computer-based testing facilities.
- Sage Care Management Partner — C. Byron Cordes, NACCM Board President, is also President of Sage Care Management.
- San Antonio & South Texas Chapter of the Alzheimer’s Association Partner — Byron serves as Chair of the Board of Directors for the San Antonio & South Texas Chapter of the Alzheimer’s Association.
- South Texas Adult Protective Services Community Board Partner — Byron serves as the Chair of the Board of Directors for the South Texas Adult Protective Services Community Board.
- Texas Council on Alzheimer’s Disease and Related Disorders Government — Byron was appointed to a five-year term on the Texas Council on Alzheimer’s Disease and Related Disorders by the Texas Speaker of the House in 2018.
- The Village Chicago Partner — Debra is a volunteer member on the Health and Wellbeing Committee for The Village Chicago.
- World Wide Web Consortium Government — Adheres to accessibility standards set by W3C as part of its Web Accessibility Initiative.
- info@naccm.net Partner — Email contact point for current CMCs to reach office staff