activities · 6
what they do
direct service · 3
- Delivery of comprehensive healthcare services Comprehensive Primary Care ServicesProvides preventive, primary, and specialty healthcare services through a network of health centers, resulting in 90,000 patient visits annually and delivered by a team of 30 healthcare providers and 250 employees.
- Integrated behavioral and social servicesOperates a long-standing Substance Use Disorder and Integrated Behavioral and Social Services Program, and connects patients with housing assistance, job training, legal aid, and initiatives to combat food insecurity and environmental hazards through community partnerships.
- Operation of community health centersOperates multiple health centers including Watts Health Center, Jordan Wellness Center, Crenshaw Community Health Center, Locke Wellness Center, 9901 Wellness Center, Jefferson Crenshaw Health Center, South Central Multipurpose Health Services Center, and House of Uhuru to expand access to care.
advocacy · 1
- Policy advocacy and community health education Health Access Policy AdvocacyEngages in educational outreach and policy advocacy to improve health outcomes and reduce disparities, particularly in communities of color across California.
research · 1
- Health equity and quality improvement research Performance Data Collection & AnalysisRegularly assesses health outcomes and patient satisfaction to identify disparities and inform clinical and operational interventions, supporting continuous quality improvement.
capacity building · 1
- Patient governance and organizational compliance Patient- and Family-Governed BoardsOperates with a consumer-majority volunteer Board of Directors in compliance with federal Section 330 requirements for health centers.
strategies · 6
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Addressing Social Determinants of Health social_determinants_of_healthImproves health outcomes by systematically addressing social determinants of health such as housing, employment, education, food access, economic stability, and neighborhood environment through collaborative, community-centered interventions.
- Consumer-Governed Community Health Model consumer-governed_modelEnsures responsiveness to community health needs through a governance structure led by a consumer-majority board, reflecting a grassroots, community-driven origin and ongoing accountability to the population served.
- Culturally Sensitive and Competent Care Model culturally-sensitive care modelDelivers preventive and primary health care through a culturally sensitive and competent approach that includes linguistic accessibility, inclusivity, and ongoing provider training to improve engagement and outcomes in historically underserved communities.
- Integrated, One-Stop Care Model one-stop care modelProvides holistic, patient-centered care by integrating medical services with social services, education, and advocacy in a one-stop model that addresses comprehensive patient needs and improves access and continuity.
- Managed Care for Population Health managed_care_for_population_healthUtilizes managed care frameworks to enhance patient experience, improve population health outcomes, and reduce overall healthcare costs within the communities served.
- Strategic and Ethical Community Health Leadership strategic community health resolutionApplies strategic organizational thinking and ethically responsible leadership—shaped by FQHC experience and a commitment to equity—to resolve systemic community health issues and guide socially responsible health interventions.
named programs · 19
what they call their work
Adult Medicine
Provides general medical care for adults.
Behavioral Health
Offers behavioral health services, including integrated behavioral and social services programs.
Behavioral Health Services
Integrated behavioral and social services program addressing mental health and substance use disorders
Comprehensive Primary Healthcare
One-stop access to medical, dental, behavioral health, preventive care, and specialty services including pediatrics, adult medicine, women’s health, perinatal services, podiatry, vision care, and medical imaging
Dental Services
Provides dental care for patients.
Diabetes Care Program
Patient-centered diabetes care program recognized by the American Diabetes Association
HIV Prevention
Services focused on HIV prevention and education within the community
Laboratory
Provides laboratory services for patients.
Medical Imaging
Offers medical imaging services.
Pediatrics
Offers healthcare services for children.
Perinatal Services
Provides care during the perinatal period.
Podiatry
Offers podiatric care.
Preventive Health
Focuses on preventive healthcare services.
Senior Care
Offers healthcare services tailored for senior citizens.
Transportation
Offers transportation assistance for patients.
Transportation Services
Support service providing transportation assistance to patients to access care
Urgent Care Clinic
Walk-in urgent care services available Monday through Saturday for non-life-threatening conditions
Vision Care
Provides vision care services.
Women's Health
Provides healthcare services specifically for women.
relationships · 10
who they work with
- American Diabetes Association Network — Diabetes Care program recognized by the ADA.
- Association of Black Women Physicians Partner — Dr. Lyons-Jones served as President and led efforts to improve health equity.
- Bureau of Primary Health Care Government — Division within HHS that deems Watts Healthcare Corporation as a federally qualified health center under the FTCA.
- NAACP Partner — Recognized Dr. Lyons-Jones’ community service during the 2023 NAACP Image Awards broadcast.
- National Committee for Quality Assurance Government — Recognized by NCQA as a Patient Centered Medical Home Level 3.
- Physicians for a Healthy California Partner — Recognized Dr. Lyons-Jones with the 2022 Frank E. Staggers MD Award for work improving health in communities of color.
- U.S. Department of Health and Human Services Government — Deemed by the Bureau of Primary Health Care of the U.S. Department of Health and Human Services as a federal employee for purposes of medical malpractice claims.
- U.S. Department of Health and Human Services Government — Federal agency that deems Watts Healthcare Corporation as a federal entity for medical malpractice claims under the FTCA.
- local agencies Partner — Partners with local agencies to connect patients with essential social services and resources.
- local organizations Partner — Partners with local organizations to connect patients with housing assistance, job training, legal aid, and other resources.