1 ORGS · 22 ACTIVITIES ← all strategies ·
theory of action →

Conflict De-escalation Training

By providing conflict de-escalation training, pharmacy professionals improve workplace safety and patient engagement, because they gain practical skills in communication, emotional regulation, and trigger recognition that help them manage high-tension interactions more effectively. This strategy focuses on equipping healthcare providers, particularly in pharmacy settings, with evidence-based techniques to defuse conflicts before they escalate. Unlike broader professional development or continuing education approaches, it specifically targets interpersonal safety and communication efficacy in high-stress encounters, making it distinct within health professional training ecosystems.

1
orgs running it
22
activities of those orgs
8
clusters touched
who runs it

organizations running this strategy · 1

what it looks like in practice

activities of orgs running this strategy

A sample of programmatic activities from the orgs above. These are what the strategy looks like on the ground.

  • Advocate for Pharmacy Interests Arizona Pharmacy Alliance Inc
    advocacy
    Represents the interests of Arizona pharmacy with state and federal lawmakers, the Arizona State Board of Pharmacy, and other healthcare agencies.
  • Annual Pharmacy Conference and Convention Arizona Pharmacy Alliance Inc
    direct service
    Hosts a 4-day annual conference and convention featuring continuing education sessions, an exhibit hall, awards program, and networking opportunities for pharmacy professionals across all practice settings in Arizona.
  • Arizona Healthcare Policy and Legislative Updates Arizona Pharmacy Alliance Inc
    research
    Provides research and updates on state and federal legislative developments impacting Arizona pharmacy, including the Rural Health Transformation Program and the proposed Standard of Care Bill for Pharmacy Professionals.
  • Conduct Research on Pharmacy Practice and Policy Arizona Pharmacy Alliance Inc
    research
    Examines the role of standard-of-care-based regulation in modern pharmacy practice, explores the evolving federal and state policy landscape shaping access to HIV PrEP, and reviews practical strategies for pharmacists to ensure patients on oral oncolytics receive appropriate supportive care therapies.
  • Continuing Education for Pharmacy Technicians Arizona Pharmacy Alliance Inc
    capacity building
    Delivers a continuing education program for pharmacy technicians consisting of six hours of training through an online self-study component and a live seminar.
  • Continuing Pharmacy Education Credit Delivery Arizona Pharmacy Alliance Inc
    capacity building
    Provides Continuing Pharmacy Education (CPE) credits for live educational sessions, requiring attendance, session code submission, and completion of an assessment quiz and evaluation; also offers self-study programs approved for 12 contact hours (1.2 CEUs).
  • HIV PrEP Policy Landscape Analysis Arizona Pharmacy Alliance Inc
    research
    Researches and analyzes evolving federal and state policies affecting access to HIV PrEP, including Medicare Part B coverage, commercial payer responses, Medicaid variability, ACA requirements, PDAB oversight, white-bagging restrictions, and pharmacist-administered models.
  • Host Annual Convention Arizona Pharmacy Alliance Inc
    direct service
    Hosts an annual convention for pharmacy professionals, featuring an awards program, exhibit hall, and educational sessions, including a 4-day annual conference for continuing education, recognition, and networking.
  • Member Engagement and Professional Development Support Arizona Pharmacy Alliance Inc
    capacity building
    Provides members with access to leadership and networking opportunities, committee participation, board service, a bi-weekly eNewsletter, industry-specific career board, and discounts on educational offerings.
  • Offer Patient-Centered Diabetes Care Certificate Training Arizona Pharmacy Alliance Inc
    capacity building
    Offers a Patient-Centered Diabetes Care Certificate Training Program to equip pharmacists with knowledge, skills, and confidence for effective, evidence-based diabetes care.
  • Offer Pharmacy Technician Continuing Education Arizona Pharmacy Alliance Inc
    capacity building
    Provides six hours of continuing education for pharmacy technicians through an online self-study component and a live seminar.
  • On-Demand Continuing Education for Members Arizona Pharmacy Alliance Inc
    direct service
    Offers free, self-paced, on-demand digital continuing education courses exclusively to members, supporting ongoing professional development.
  • Online Orientation and Training Access Arizona Pharmacy Alliance Inc
    capacity building
    Hosts online orientations for participants with recordings made available post-event, facilitating flexible access to training and program onboarding.
  • Organize Southwestern States Residency Conference Arizona Pharmacy Alliance Inc
    direct service
    Organizes the Southwestern States Residency Conference, providing a platform for pharmacy residents and fellows to present research and fulfill required activities.
  • Patient-Centered Diabetes Care Certificate Program Arizona Pharmacy Alliance Inc
    capacity building
    Offers a comprehensive training program that equips pharmacists with the knowledge, skills, and confidence to provide evidence-based, patient-centered diabetes care, awarding 8 contact hours (0.8 CEU) of Continuing Pharmacy Education credit upon successful completion.
  • Pharmacy Practice and Regulation Research Arizona Pharmacy Alliance Inc
    research
    Conducts research examining the impact of standard-of-care-based regulation on pharmacy practice, including its effects on pharmacist and technician authority, accountability, and innovation, in contrast to traditional regulatory models.
  • Provide Continuing Education Seminars Arizona Pharmacy Alliance Inc
    direct service
    Conducts a 1-day Spring Clinical seminar focused on clinical continuing education for pharmacy professionals in institutional and ambulatory care settings, and offers free on-demand, self-paced digital continuing education courses exclusively to members.
  • Provide Continuing Pharmacy Education (CPE) Credits Arizona Pharmacy Alliance Inc
    capacity building
    Offers continuing pharmacy education (CPE) credits for live sessions, requiring attendance, a session code, and completion of an assessment quiz and evaluation, awarding 8 contact hours (0.8 CEU) upon successful completion of programs.