activities · 5
what they do
direct service · 2
- Host annual member meetings with business, legislative, and strategic updates Member Meetings and ConventionsOrganizes annual meetings for members, both in-person and via Zoom, featuring business updates, legislative briefings, strategic planning sessions, officer elections, and legal advice. Events have been held in Scottsdale, AZ, and virtually in recent years.
- Host annual member meetings with operational and strategic updatesOrganizes annual meetings for members, both in-person and via Zoom, featuring business updates, strategic planning sessions, legislative updates, legal advice, and officer elections and installations.
capacity building · 3
- Provide professional development and operational training for members Workplace Skills and Trainer CertificationOffers training sessions to member agencies on topics such as successful hiring strategies to support organizational capacity and effectiveness.
- Provide professional development training to members Workplace Skills and Trainer CertificationOffers training sessions to members on topics such as successful hiring strategies to support organizational capacity.
- Support member agencies with branding resources Member Business Promotion ServicesMakes the organization’s logo available to member agencies upon request, enabling consistent branding and identity for members.
strategies · 11
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Advocacy and Representation advocacyThe organization serves as a unified voice for its members on legislative and regulatory matters, influencing policies that affect credit and collection services.
- Collective advocacy on legislative and regulatory issues advocacyThe organization acts as a unified representative for its members, engaging in advocacy to influence policies and regulations that affect the credit and collection industry.
- Enforcement of ethical standards via code of conduct standards enforcementMaintains and enforces a formal code of conduct to ensure members adhere to ethical and professional practices in credit and collections.
- Facilitation of member collaboration and network integration network facilitationSupports communication, coordination, and structural collaboration among members, leadership, and national partners to strengthen organizational effectiveness and cohesion.
- Member Engagement and Leadership DevelopmentThe organization provides avenues for members to participate in committees and serve on the Board of Directors, fostering engagement and leadership within the association.
- Member Support through Branding member_support_through_brandingThe organization supports its member agencies by providing access to organizational branding materials, which helps to strengthen their identity and credibility.
- Network Facilitation and Communication network facilitationThe organization facilitates communication and operational coordination among its members, the association, and ACA International to strengthen the collective network.
- Professional Development and Education professional developmentThe organization offers educational opportunities and services to enhance the delivery of credit and collection services and foster the professional growth of its members.
- Professional development through education and training professional developmentOffers educational programs and services aimed at enhancing the professional skills and service delivery of members in the credit and collection field.
- Standards Enforcement and Ethical Conduct standards enforcementThe organization establishes and enforces a code of conduct to ensure ethical practices and maintain professional standards among its members.
- Strategic Planning and Organizational DevelopmentThe organization facilitates discussions among members and leadership regarding potential mergers, joint meetings, restructuring, and future initiatives to ensure long-term growth and relevance.
named programs · 4
what they call their work
Code of Conduct Enforcement
Prescribes and enforces ethical standards through a grievance process and disciplinary actions for members
Legislative Advocacy
Represents members on state legislative and regulatory issues affecting credit and collection services in Arizona
Member Networking and Communication
Facilitates communication and operational coordination among member firms and with ACA International
Professional Education
Provides educational opportunities and services to promote professional development and effective credit and collection practices
relationships · 13
who they work with
- ACA International Network — Arizona Collectors Association participates in ACA International through unit delegates
- ACA International Network — Facilitates member communications and operations among and between the members, the Association and ACA International. Membership in the Arizona Unit and in ACA International shall be contingent one upon the other.
- ACA International Partner — Mark Neeb from ACA International participated in the annual meeting, providing updates and leading a strategic planning session.
- ACA International Partner — Provided training on successful hiring strategies and oversaw the election and installation of officers at the ACA Annual Meeting.
- Arbeit Software Partner — Hosted lunch for the annual meeting.
- Arizona Department of Financial Institutions Government — Presented at the ACA Annual Meeting.
- Billing Tree Partner — Participated as a vendor at the ACA Annual Meeting.
- BillingTree Partner — Gold Sponsor of the Arizona Collectors Association.
- KC-A Government — Hosts the association's email address (azcollectors@kc-a.com), indicating an administrative or operational affiliation.
- North American Recovery Partner — Presented on hiring and "Fight Back" and participated as a vendor at the ACA Annual Meeting.
- Payment Savvy Partner — Silver Sponsor of the Arizona Collectors Association.
- TCN Partner — Silver Sponsor of the Arizona Collectors Association.
- TriAdvocates Partner — Provided a legislative update at the ACA Annual Meeting.