activities · 11
what they do
direct service · 3
- Maintaining a Quitline Information Hub Quitline Research and Technical SupportThe organization maintains a Quitline Map to provide contact information and services offered by local quitlines. It also publishes a monthly e-newsletter called "Connections" to disseminate information on tobacco control, research, and events to its members and partners.
- Maintaining a Quitline Information Hub Quitline Research and Technical SupportThe organization publishes a monthly e-newsletter to provide information on tobacco control, research, and events. It also maintains a Quitline Map to provide contact information and services offered by local quitlines.
- Publish Information and Resources Quitline Research and Technical SupportPublishes a monthly e-newsletter called "Connections" to provide information on tobacco control, research, and events to its members and partners. It also maintains a Quitline Map to provide contact information and services offered by local quitlines.
research · 4
- Conduct Research and Evaluation Quitline Research and Technical SupportOversees and manages evaluation and research program activities, including Learning Communities, an annual survey of quitlines, and the Minimal Data Set. This includes conducting foundational and ongoing research projects to advance the science base and understanding of factors impacting quitline effectiveness, producing guides and issue papers, and conducting comprehensive literature reviews.
- Conducting Research and Evaluation on Quitline Effectiveness Quitline Research and Technical SupportThe organization oversees and manages evaluation and research programs, including an annual survey of quitlines and the Minimal Data Set, to advance the science base and understanding of factors impacting quitline effectiveness. This includes conducting environmental scans, assessing best practice adoption, and evaluating specific quitline programs.
- Conducting Research and Evaluation on Quitline Effectiveness Quitline Research and Technical SupportThe organization oversees and manages evaluation and research programs, including an annual survey of quitlines, the Minimal Data Set, and foundational research projects to advance the science base and understanding of factors impacting quitline effectiveness. This includes conducting environmental scans, assessing best practice adoption, and evaluating specific quitline programs.
- Evaluate Quitline Effectiveness Quitline Research and Technical SupportEvaluated nearly 4,000 participants of the Alaska Tobacco Quit Line from August 2021 to September 2023, finding that 37% of enrolled participants were able to quit using tobacco.
capacity building · 4
- Engage with Alaska Native Communities Indigenous Cultural Healing ProgramsImplemented the Talking Circles Project to gather feedback from Alaska Native communities and Tribal health experts regarding quitline services.
- Provide Technical Assistance and Capacity Building Quitline Research and Technical SupportHosts an annual virtual meeting for quitline professionals and partners to connect, learn, and collaborate, offering continuing education contact hours and sponsored roundtables. The organization also provides technical assistance to quitlines to help them adopt priority practices and fosters a community of practice among stakeholders.
- Providing Capacity Building and Technical Assistance for Quitlines Quitline Research and Technical SupportThe organization hosts an annual virtual meeting and offers sponsored and networking roundtables to facilitate peer-to-peer learning and collaboration among quitline professionals. It also provides technical assistance to help quitlines adopt priority practices and offers continuing education contact hours for tobacco treatment providers.
- Providing Capacity Building and Technical Assistance for Quitlines Quitline Research and Technical SupportThe organization hosts an annual virtual meeting for quitline professionals and partners, offers continuing education, and facilitates peer-to-peer learning through roundtables. It also provides technical assistance to help quitlines adopt priority practices and develops best practices for commercial tobacco cessation support.
strategies · 24
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Adapting to Evolving Nicotine Product Landscapes comprehensive nicotine product strategyThe organization addresses the evolving landscape of nicotine products by exploring their marketing, usage, and data gaps, and their intersection with cessation efforts and clinical guidance. This strategy focuses on policy, surveillance, and cessation to ensure quitline services remain relevant and effective.
- Adaptive governance using Policy Governance model carver_policy_governanceThe organization is governed using the Carver Policy Governance model, with a Board composed of experts in sustainability, finance, and tobacco treatment effectiveness, ensuring strategic oversight and alignment with organizational mission and business resilience.
- Adaptive strategy development for evolving nicotine landscapes comprehensive_nicotine_product_strategyThe organization supports quitlines in responding to emerging nicotine products and market changes by exploring policy, surveillance, clinical guidance, and cessation implications, ensuring services remain relevant and effective in a shifting environment.
- Addressing Barriers and Promoting Access to Quitline Services quitline promotionThe organization works to increase access to tobacco treatment by addressing barriers such as transportation, childcare, financial, and geographical challenges. This includes promoting quitline use through various strategies like media campaigns, NRT provision, healthcare provider referrals, and culturally grounded engagement.
- Capacity Building and Knowledge Sharing for Quitline Effectiveness organizational capacity buildingThe organization strengthens the organizational infrastructure of quitlines, provides technical assistance and training, and facilitates knowledge sharing among members and partners. This approach aims to improve service delivery, foster innovation, and ensure clinical effectiveness through peer learning, frameworks, and convenings.
- Capacity building through technical assistance, training, and learning communities capacity_building_through_peer_learning_and_frameworksThe organization strengthens quitline organizational capacity by providing targeted technical assistance, developing best practices, facilitating training, and establishing learning communities that foster peer learning, innovation in service delivery, and adaptation to emerging challenges in tobacco cessation.
- Capacity building through technical assistance, training, and peer learning capacity building through peer learning and frameworksThe organization strengthens quitline infrastructure and performance by delivering technical assistance, developing best practice guides, facilitating Learning Communities, and supporting peer-to-peer exchange and mentorship to build organizational capacity across diverse service environments.
- Collaborative Advocacy and Strategic Guidance consortium approachThe organization acts as a consortium to advance access, use, and effectiveness of tobacco treatment services by convening diverse stakeholders, co-creating strategies, and providing leadership. This includes advocating for quitlines, guiding the community through changes, and promoting financial sustainability.
- Consortium-based collaboration for tobacco treatment advancement consortium_approachThe organization operates as a consortium of trusted partners that convenes stakeholders—including funders, service providers, and public health partners—to co-create strategies, align around a shared vision, and advance access and effectiveness of commercial tobacco treatment services through collective action and unified advocacy.
- Consortium-based collaboration for tobacco treatment advancement consortium approachThe organization operates as a consortium of trusted partners that convenes stakeholders—including funders, service providers, and public health partners—to co-create strategies, share resources, and align around a common agenda to improve access and effectiveness of tobacco cessation services, transcending geographic and jurisdictional boundaries.
- Culturally responsive and community-engaged service delivery community-engagementThe organization integrates cultural competence into coaching and program design by engaging Indigenous and other priority communities through culturally grounded processes, language-appropriate training, and tailored outreach to improve equity and effectiveness in tobacco treatment.
- Culturally responsive and community-engaged service delivery community-engagementThe organization supports culturally grounded approaches to tobacco treatment, including cultural competency training for coaches and direct engagement with Indigenous and other priority populations to ensure services are linguistically and culturally appropriate.
- Evidence- and science-based quitline service model evidence-based_practiceThe organization promotes and strengthens tobacco cessation services grounded in scientific research and evidence-based practices, emphasizing clinical effectiveness, evaluation, and the integration of counseling with FDA-approved medications to improve quit success rates.
- Evidence- and science-based service model evidence-based practicesThe organization promotes and strengthens quitlines as evidence-based and science-driven interventions, emphasizing research, evaluation, and clinical effectiveness to improve cessation outcomes and guide best practices in tobacco treatment.
- Facilitated knowledge exchange through convenings and discussion-based learning discussion-driven_learningThe organization fosters peer-to-peer learning and innovation by hosting virtual and in-person convenings that prioritize discussion-driven formats, breakout sessions, and networking to share tools, promising practices, and field insights across the quitline community.
- Financial and operational sustainability support financial sustainability supportThe organization supports the long-term viability of quitlines by providing tools for return on investment (ROI) communication, scenario planning, resource optimization strategies, and governance expertise, particularly through a Board focused on business, finance, and sustainability leadership.
- Financial and operational sustainability support for quitlines financial_sustainability_supportThe organization supports the long-term viability of quitlines by promoting resource optimization, return on investment (ROI) analysis, scenario planning, and peer learning on financial resilience, while guiding strategic leadership on business, finance, and governance issues.
- Governance guided by policy and expertise in sustainability and equity carver_policy_governanceThe organization applies the Carver Policy Governance model and recruits board members with specialized expertise in funding, program effectiveness, health equity, and fiduciary oversight to ensure strategic, sustainable, and equitable leadership of the consortium.
- Integrated counseling and pharmacotherapy advocacy combination therapy modelThe organization advocates for the combination of behavioral counseling with FDA-approved quit-smoking medications as a clinically effective approach to increase tobacco cessation success rates.
- Knowledge sharing through convenings and learning formats learning community approachThe organization fosters collective learning through structured convenings that prioritize discussion-driven roundtables, plenary sessions, and breakout groups to exchange tools, practices, and insights, enhancing the impact of quitline services across the network.
- Multi-channel promotion and access expansion quitline promotionThe organization increases access to quitline services by promoting use through national campaigns (e.g., 1-800-QUIT-NOW), media outreach, healthcare provider referrals, and Nicotine Replacement Therapy (NRT) distribution, while addressing structural barriers such as geography, transportation, and cost.
- Multi-channel promotion and access expansion for quitline services quitline_promotionThe organization increases public access to quitlines by promoting services through national campaigns (e.g., 1-800-QUIT-NOW), media outreach, healthcare provider referrals, and targeted removal of barriers such as geography, transportation, and cost, often supported by NRT distribution.
- Promoting and Supporting Evidence-Based Quitline Services evidence-based practicesThe organization promotes and supports quitlines as science-based services, emphasizing research and evaluation to improve their quality and effectiveness. This includes advocating for combining counseling with quit-smoking medications and providing tailored support through highly trained quit coaches.
- Responsive strategy development for emerging nicotine products comprehensive nicotine product strategyThe organization addresses the evolving landscape of nicotine products by exploring clinical, policy, and surveillance implications of new products like nicotine pouches, ensuring cessation services remain relevant and effective.
named programs · 3
what they call their work
Project CONNECT
An implementation guide for quitlines to enhance service delivery and integration with healthcare systems.
Quality Improvement Initiative
Provides guidance and resources to improve the quality of quitline services across North America.
Quitline Services for Pregnant and Postpartum Women
Reviews current service offerings and strategies to engage and retain pregnant callers in quitline programs.
relationships · 30
who they work with
- Alberta Health Services Partner — A representative from Alberta Health Services serves on NAQC's Advisory Council.
- American Cancer Society Funder — Funded planning processes for NAQC.
- American Legacy Foundation Partner — NAQC launched full-scale activities as a special program within this organization.
- American Lung Association Partner — Sponsors a roundtable discussion on driving reach and referrals for state quitlines.
- American Lung Association National Headquarters Partner — A representative from the American Lung Association National Headquarters serves on NAQC's Advisory Council.
- Center for Tobacco Cessation Partner — Undertook planning processes to develop a minimal data set for evaluating quitlines and to establish the mission and structure for NAQC.
- Colorado Department of Public Health’s (CDPHE) State Tobacco Education and Prevention Program (STEPP) Partner — A representative from the Colorado Department of Public Health’s (CDPHE) State Tobacco Education and Prevention Program (STEPP) serves on NAQC's Advisory Council.
- Council for Tobacco Treatment Training Programs Partner — Approves the continuing education contact hours awarded at the NAQC Annual Meeting.
- Health Canada Funder — Funded planning processes for NAQC.
- Health Canada Government — A representative from Health Canada serves as a liaison to NAQC's Advisory Council.
- Healthcare Providers Partner — Collaborates with healthcare providers to enhance quitline referral systems.
- Indiana Tobacco Prevention and Cessation Partner — A representative from Indiana Tobacco Prevention and Cessation serves on NAQC's Advisory Council.
- Kick It California Partner — A representative from Kick It California (formerly California Smokers' Helpline) serves on NAQC's Advisory Council.
- Michigan Department of Health and Human Services Partner — A representative from the Michigan Department of Health and Human Services serves on NAQC's Advisory Council.
- National Jewish Health Partner — A representative from National Jewish Health serves on NAQC's Advisory Council.
- National Jewish Health Partner — Sponsors a roundtable discussion on evolving strategies for addressing nicotine pouches.
- Ohio Department of Health Partner — A representative from the Ohio Department of Health serves on NAQC's Advisory Council.
- Oklahoma Tobacco Helpline Partner — A representative from the Oklahoma Tobacco Helpline serves on NAQC's Advisory Council.
- Professional Data Analysts Partner — A representative from Professional Data Analysts serves on NAQC's Advisory Council.
- RVO Health Partner — A representative from RVO Health serves on NAQC's Advisory Council.
- RVO Health Partner — Sponsors a roundtable discussion on increasing ROI for quitlines.
- Rescue Agency Partner — Sponsors a roundtable discussion on turning insights into enrollments for cessation programs.
- Robert Wood Johnson Foundation Funder — Funded planning processes for NAQC.
- State Quitlines Partner — Works with state quitlines to implement best practices and improve cessation outcomes.
- The Center for Black Health & Equity Partner — A representative from The Center for Black Health & Equity serves on NAQC's Advisory Council.
- Tribal health leaders Partner — Partnered with Tribal health leaders to develop culturally relevant evaluation methods for the Alaska Tobacco Quit Line.
- Truth Initiative Partner — A representative from Truth Initiative serves on NAQC's Advisory Council.
- University of Colorado Anschutz Medical Campus Partner — A representative from the University of Colorado Anschutz Medical Campus serves on NAQC's Advisory Council.
- University of Utah Partner — A representative from the University of Utah serves on NAQC's Advisory Council.
- eBallot Partner — Uses eBallot, an online voting platform, for Board elections.