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Arizona Humane Society
Phoenix, AZ · EIN 860135567 · Form 990 · FY2021 · NTEE D200 · Animal-Related · Large ($10M-$50M) · www.azhumane.org
revenue
$38.0M
expenses
$26.9M
net assets
$94.6M
employees
501
volunteers
1,722
program ratio
76%
mission · from form 990

MISSION: WE SAVE THE MOST VULNERABLE ANIMALS AND ENRICH THE LIVES OF PETS AND PEOPLE.

profile · synthesized from sources

The Arizona Humane Society is an animal welfare organization that provides shelter, medical care, and adoption services for homeless and at-risk animals. Operating under an Ethical No-Kill Philosophy, the organization aims to find permanent homes for pets and offers various support programs for pet owners in the Phoenix metropolitan area.

irs program accomplishments · form 990 part iii · fy2021

what they reported doing

Program narrative the organization filed with the IRS. Ordered by program spending.

  1. #1 primary $5.91M
    LAST YEAR, AHS SAVED 13,327 ANIMALS THROUGH ADOPTION AND PLACEMENT OUTLETS. OUR ETHICAL NO-KILL PHILOSOPHY ENSURES WE NEVER EUTHANIZE A PET FOR SPACE OR LENGTH OF TIME. AHS OFFERS AFFORDABLE/FREE MEDICAL, BEHAVIORAL AND SUPPORT SERVICES TO LOW-INCOME AZ RESIDENTS, AND THE RESOURCE CENTER ANSWERS NEARLY 266 CALLS PER DAY, PROVIDING RESOURCES TO KEEP PETS IN HOMES. WE PROVIDED SPAY/NEUTER SURGERY TO 12,533 OWNED/SHELTER ANIMALS, REDUCING PET OVERPOPULATION, AND VET SERVICES TO 20,965 OWNED ANIMALS THROUGH OUR PUBLIC CLINICS. FOSTER HEROES EXPAND OUR CAPACITY FOR CARE, PROVIDING TEMPORARY HOMES FOR 800 PETS AT ANY GIVEN TIME, WHILE VOLUNTEERS GIVE OVER 62,313 HOURS TO OUR PETS EACH YEAR.
  2. #2 $2.59M
    AHS' EMERGENCY ANIMAL MEDICAL TECHNICIANS ARE ON THE ROAD 365 DAYS A YEAR RESCUING MORE THAN 7,400 ABUSED, INJURED AND ABANDONED ANIMALS. WE SEEK JUSTICE FOR ABUSED ANIMALS, AND OUR EAMTS PARTNER WITH LAW ENFORCEMENT TO CONDUCT 8,100 CRUELTY INVESTIGATIONS EACH YEAR. THIS PAST YEAR, OUR EAMTS RESPONDED TO 63 CASES IN WHICH WE SEIZED 10 ANIMALS OR MORE. WE SEIZED 1,441 ANIMALS TOTAL FROM THESE CASES. WE ADVANCE LEGISLATION TO PROTECT PETS INVOLVED IN THE MOST HORRIFIC CASES AND ADVOCATE TO FIGHT CRUELTY AND NEGLECT. AHS ALSO SERVES AS THE DESIGNATED RESPONDER FOR ANIMALS IN DISTRESS DURING NATURAL DISASTERS.
named programs · 14 · from sources

what they call their work

Adoption Program
Operates adoption centers at three locations where dogs, cats, puppies, kittens, bunnies, and other small animals are made available for adoption; includes a 100% Adoption Guarantee allowing returns within 90 days if the pet is not a good fit
Cat Behavior Consultations
Provides consultations for cat behavior, with discounts for adopters.
Dog Training Classes
Offers dog training classes, with discounts for adopters.
Dog Training Classes and Cat Behavior Consultations
Offers training and behavior services for dogs and cats, with 10% discounts available to adopters within 30 days of adoption
Ethical No-Kill Philosophy
Commits to never euthanize animals for space or length of stay; focuses on saving and rehabilitating all treatable and adoptable pets
Ethical No-Kill Philosophy™
A commitment to not euthanize any pet in their shelters for space or length of time.
Hill’s Science Diet Food
Provides a bag of Hill’s Science Diet food with each adoption.
Microchip
Includes microchipping for adopted pets.
Pet Adoption
Facilitates the adoption of puppies, kittens, dogs, cats, bunnies, and other critters to new homes, ensuring no pet is euthanized for space or length of time. Includes a 100% Adoption Guarantee allowing returns within 90 days if not a good fit.
Petique™ Retail
Operates retail locations offering pet supplies, with 20% discounts for adopters at time of adoption or first online purchase
Petique™ retail
Retail store offering pet products, with discounts for adopters.
Spay/Neuter Surgery
Includes spay/neuter surgery for adopted pets.
Vaccinations
Provides all current vaccinations for adopted pets.
Wellness Exam with VCA Animal Hospitals
Provides a free wellness exam for adopted pets.
activities · 3 groups

what they do

  • Animal Cruelty Investigation & Legal Support 5 activities
    • Animal Cruelty Investigation and Legal Support
      Investigates cases of animal cruelty and neglect in partnership with 12 Valley cities and local law enforcement agencies, with investigators and veterinarians providing expert testimony in court to support prosecutions.
    • Animal Cruelty Investigations
      Investigates cases of animal cruelty and neglect in partnership with 12 Valley cities and local police departments, with investigators providing expert testimony in court.
    • Animal Cruelty Investigations and Expert Testimony
      Investigates cases of animal cruelty and neglect in partnership with 12 Valley cities and local police departments. Trauma hospital veterinarians provide expert medical testimony in court for these cases.
    • Animal cruelty investigation and legal support
      Investigates cases of animal cruelty and neglect in partnership with 12 Valley cities and local law enforcement agencies. Investigators and trauma hospital veterinarians provide expert testimony in court to support prosecutions.
    • Animal cruelty investigation and legal support
      Investigates cases of animal cruelty and neglect in partnership with 12 Valley cities and local law enforcement agencies, with investigators and trauma hospital veterinarians providing expert testimony in court to support prosecutions.
  • Animal Welfare Thrift Stores 5 activities
    • Supporting Thrift Stores
      Operates two thrift stores in Phoenix and Mesa that generate revenue to support animal welfare programs through retail sales.
    • Thrift Store Operations
      Operates the Cave Creek Thrift Store and the Mesa Thrift Store to generate revenue that supports the organization's animal welfare programs.
    • Thrift Store Operations
      Operates the Cave Creek Thrift Store and Mesa Thrift Store to generate revenue that supports animal welfare programs.
    • Thrift store operations supporting animal welfare
      Operates two thrift stores — in Cave Creek and Mesa — that generate revenue through retail sales to support animal care and welfare programs.
    • Thrift stores supporting animal welfare
      Operates retail thrift stores in Phoenix (Cave Creek) and Mesa to generate funding for animal welfare programs through sales.
  • Uncategorized 22 activities
    • Animal Foster Care Programs
      Provides temporary foster care for dogs, cats, and rabbits, including those with medical conditions, injuries, orphaned neonates, nursing mothers, and behavioral needs. This includes Project Active Duty, a long-term foster program for pets of deployed military members, with food and medical supplies provided to caregivers.
    • Emergency Animal Rescue and Medical Care
      Provides pickup services for sick and injured pets in multiple Valley locations and offers medical care for sick and injured homeless pets, including specialized programs like a trauma hospital, Kitten Nursery, Bottle Baby ICU, Parvo ICU, and Mutternity Suites.
    • Emergency Pet Pickup Services
      Offers pickup services for sick and injured pets in various Valley locations, excluding cities with their own Animal Control departments.
    • Foster Care Programs for Vulnerable Animals
      Operates foster care programs for animals with medical conditions, injuries, orphaned neonates, nursing mothers, and behavioral needs, including temporary fostering to free shelter space and the long-term Project Active Duty program for pets of deployed military members; provides foster caregivers with food, medical care, and supplies.
    • Foster care programs for animals in need
      Provides temporary foster care for dogs, cats, and rabbits to free up shelter space and supports animals with medical conditions, injuries, orphaned neonates, nursing mothers, and behavioral rehabilitation needs. Includes Project Active Duty, a long-term foster program for pets of military members deployed on active duty. Supplies foster caregivers with food, medical care, and supplies throughout the foster period.
    • Foster care programs for animals in need
      Provides temporary foster care for dogs, cats, and rabbits, including animals with medical conditions, injuries, orphaned neonates, nursing mothers, and behavioral rehabilitation needs. Operates Project Active Duty, a long-term foster program for pets of military members deployed on active duty. Supplies food, medical care, and supplies to foster caregivers throughout the foster period.
    • Medical Care for Homeless and Injured Pets
      Provides comprehensive medical care for sick and injured homeless pets through dedicated trauma hospitals and specialized veterinary clinics, including the Rob & Melani Walton Papago Park Campus, Nina Mason Pulliam South Mountain Campus, and mobile veterinary services across the Phoenix metropolitan area.
    • Medical and trauma care for sick and injured animals
      Operates specialized medical facilities including a trauma hospital, Parvo ICU, Kitten Nursery, Bottle Baby ICU, and Mutternity Suites for pregnant animals, providing critical care for homeless pets. Veterinary services are delivered at fixed locations and through the Healthy Tails Mobile Veterinary Clinic across the Phoenix metropolitan area.
    • Medical care for sick and injured homeless pets
      Provides medical treatment for sick and injured homeless pets through dedicated facilities and support from Petique Online sales. Operates specialized care programs including a trauma hospital, Kitten Nursery, Bottle Baby ICU, Parvo ICU, and Mutternity Suites for pregnant animals.
    • Pet Adoption Services
      Operates three permanent adoption locations in Phoenix and Scottsdale, including campuses and a PetSmart partnership, facilitating adoptions for dogs, cats, kittens, puppies, and small animals with a 90-day return policy to support successful placements.
    • Pet Adoption Services
      Operates three adoption locations for dogs, puppies, cats, kittens, and small animals, including the Rob & Melani Walton Papago Park Campus, Nina Mason Pulliam South Mountain Campus, and a PetSmart Scottsdale location. A 90-day return policy is offered for adopted pets.
    • Pet Adoptions
      Operates three adoption locations for dogs, puppies, cats, kittens, and small animals, including the Rob & Melani Walton Papago Park Campus, Nina Mason Pulliam South Mountain Campus, and PetSmart Scottsdale, with a 90-day return policy for adopted pets.
    • Pet Foster Care Program
      Provides temporary foster care for dogs, cats, and rabbits, including those with medical conditions, injuries, orphaned neonates, nursing mothers, and behavioral needs. The program also includes Project Active Duty for pets of deployed military members, and supplies food, medical care, and supplies to foster caregivers.
    • Pet Medical Care and Rehabilitation
      Provides comprehensive medical care for sick and injured homeless pets, including specialized programs like a trauma hospital, Kitten Nursery, Bottle Baby ICU, Parvo ICU, and Mutternity Suites for pregnant animals. This care is supported in part by sales from Petique Online.
    • Pet Rescue and Transport Services
      Provides pickup and transport services for sick and injured pets across multiple Valley locations, excluding jurisdictions with their own Animal Control, to ensure timely medical intervention and shelter access.
    • Pet adoption services
      Operates three adoption locations—Rob & Melani Walton Papago Park Campus, Nina Mason Pulliam South Mountain Campus, and PetSmart Scottsdale—for dogs, puppies, cats, kittens, and small animals. Offers a 90-day return policy for adopted pets that are not a good fit for the family.
    • Pet adoption services
      Operates three adoption locations — the Rob & Melani Walton Papago Park Campus, the Nina Mason Pulliam South Mountain Campus, and the PetSmart Scottsdale location — facilitating adoptions for dogs, puppies, cats, kittens, and small animals, with a 90-day return policy for adopted pets that are not a good fit.
    • Pet pickup and emergency response services
      Provides pickup services for sick and injured pets across multiple Valley locations, excluding cities with their own Animal Control departments, to ensure urgent cases receive timely care.
    • Pet rescue and transport services
      Provides pickup services for sick and injured pets across multiple Valley locations, excluding cities with their own Animal Control departments, to ensure timely medical intervention and sheltering.
    • Veterinary Clinic Services
      Operates multiple veterinary clinics, including the Margaret McAllister Brock Veterinary Clinic, the Marge Wright Veterinary Clinic (offering spay/neuter services), and the Healthy Tails Mobile Veterinary Clinic, providing services at various locations throughout the Phoenix metropolitan area.
    • Veterinary Clinics and Mobile Services
      Operates the Margaret McAllister Brock Veterinary Clinic, Marge Wright Veterinary Clinic (which also provides spay/neuter services), and the Healthy Tails Mobile Veterinary Clinic, offering veterinary services at various locations throughout the Phoenix metropolitan area.
    • Veterinary clinics and mobile services
      Operates multiple fixed and mobile veterinary clinics, including the Margaret McAllister Brock Veterinary Clinic (South Mountain Campus), Marge Wright Veterinary Clinic (Sunnyslope Campus), and the Healthy Tails Mobile Veterinary Clinic, which provides services across the Phoenix metropolitan area on a weekly schedule.
financials · form 990 · fy2021
revenue
Total revenue$37.98M
Contributions & grants$32.09M84%
Program service revenue$5.42M14%
Investment income$154K0%
Other revenue$317K
expenses
Total expenses$26.87M
Program expenses76%
Admin / overhead8%
Fundraising16%
Salaries & benefits$17.91M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$102.44M
Cash$31.31M
Investments$16.50M
Liabilities$7.79M
Net assets$94.65M
Liquid reserves21.4 mo
3 years on record · 2019–2021 · YoY revenue -15.9%
leadership · form 990 part vii · fy2021

who runs it

paid leadership · 11
NameTitleHours/wkCompensation
STEVEN HANSEN PRESIDENT & CEO 40 $402K
KELSEA PATTON VP OF STRATEGY, EXT AFFAIRS 40 $218K
MELISSA THOMPSON VP OF MEDICAL OPERATIONS 40 $186K
LAUREN MARTICH VP OF DEVELOPMENT 40 $182K
JILL SANTA VP OF HUMAN RESOURCES 40 $169K
MATTHEW JOHNSON VP OF FINANCE & CFO 40 $162K
DEBBIE MCKNIGHT VP OF FIELD & ANIMAL WELFARE 40 $151K
DR MINDY BEMMERL DIR OF VETERINARY MEDICINE 40 $138K
KATHLEEN CROTEAU STAFF VETERINARIAN 40 $137K
MELANIE PETERS STAFF VETERINARIAN 40 $132K
NANCY MITCHELL SR MGR GIVING & CAMPAIGN DIR 40 $131K
board members · 14
  • ANDREA CLAUS — DIRECTOR
  • ANDREA MARCONI — DIRECTOR
  • ANN DAMIANO — DIRECTOR
  • ANTHONY ALFONSO — DIRECTOR
  • BRIAN STOLL — DIRECTOR
  • BRYAN ALBUE — VICE CHAIR
  • CHAD MAKOVSKY — DIRECTOR
  • CHRISTINE MELLON — DIRECTOR
  • DR CRAIG THATCHER — CHAIR
  • DYAN GETZ — DIRECTOR
  • EDGARDO RIVERA MD — DIRECTOR
  • JULIE JOHNSON — SECRETARY
  • KRISTIN SLYKER — DIRECTOR
  • LISA GRAYSON — DIRECTOR
relationships · 6

who they work with

  • Lazin Animal Foundation Partner — Funds or supports the Trauma Hospital operated by Arizona Humane Society.
  • PHAAZ Partner — Partner shelter participating in the Home To Home Animal Adoption platform
  • PetSmart Scottsdale Partner — Hosts an Arizona Humane Society pet adoption location within its Scottsdale facility.
  • Project Active Duty Partner — Foster program for pets of deployed military personnel, initiated by Arizona Humane Society.
  • VCA Animal Hospitals Partner — Provides wellness exams for adopted pets as part of the adoption package.
  • local police departments Partner — Collaborates with local police departments to investigate animal cruelty and neglect cases.