named programs · 2 · from sources
what they call their work
Heat Relief Program
Program with information coming soon, likely related to providing tools or resources for heat relief efforts.
Tool Lending Program
Provides not-for-profit organizations with year-round access to an inventory of over 300 types of tools and equipment for a nominal handling fee, supporting volunteer projects and facility maintenance.
activities · 2 groups
what they do
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Tool Lending Program Operations 17 activities
- Free membership for nonprofit organizationsOffers free membership to first-time borrowers and nonprofit organizations for borrowing tools to support community service projects, with no registration or maintenance fees. Membership applications are approved within 24–48 hours, enabling immediate access to tool borrowing upon approval.
- Free membership for nonprofit organizationsOffers free membership to first-time borrowers and nonprofit organizations for borrowing tools to support community service projects, with no registration or maintenance fees. Membership applications are approved within 24–48 hours, allowing immediate access to tool borrowing upon approval.
- Free membership for nonprofit organizationsOffers free membership to first-time borrowers and nonprofit organizations for borrowing tools to support community service projects, with no fees to register or maintain membership. Membership applications are approved within 24–48 hours, enabling immediate access to tool borrowing upon approval.
- Free tool borrowing program for nonprofit organizationsOffers free membership to first-time borrowers and nonprofit organizations for community service projects, with membership approved within 24–48 hours and no fees to register or maintain membership. Requires organizations to complete an online application to verify not-for-profit status and create a user account.
- Online tool borrowing and order managementEnables member organizations to submit tool orders online at any time through their ToolBank account, with staff confirmation required for appointment-based pickup. Orders are prepared by staff and volunteers for pickup at the ToolBank warehouse.
- Online tool borrowing and order managementEnables member organizations to submit tool orders online at any time through their ToolBank account, with staff confirmation required for appointment-based pickup. Orders are prepared by staff and volunteers at the ToolBank warehouse for pickup.
- Online tool borrowing and order managementEnables member agencies to submit and manage tool orders online through a dedicated ToolBank account, available 24/7. Orders are fulfilled through an appointment-based system with staff confirmation, and pickups are supported at the ToolBank warehouse with assistance from staff and volunteers.
- Online tool ordering and appointment-based pickup/drop-off systemEnables member agencies to place and submit tool orders online at any time through their ToolBank account, with pickup facilitated at the ToolBank warehouse by staff and volunteers who prepare orders, assist with loading, and provide usage guidelines. Returns are managed with staff and volunteer support for unloading and inventory check-in.
- Tool Lending Program for Non-ProfitsOperates a tool lending program for non-profit organizations, offering free membership and access to an 8,000 sq ft warehouse with over 300 types of tools and equipment. Member organizations can place online orders and pick up tools for community service projects, with fees calculated based on retail value and borrowing duration.
- Tool handling and return operationsManages the full lifecycle of tool loans, including pickup support, usage guidance, return processing, and inventory restocking, with staff and volunteers assisting in loading and unloading. Fees are collected after return, and borrowing privileges are restricted until balances are paid.
- Tool handling and return processingManages the full lifecycle of tool loans, including charging a handling fee (5% of the retail value per week borrowed), collecting fees after return, restricting borrowing until balances are paid, and processing returns with staff and volunteer assistance for unloading and inventory check-in.
- Tool handling fee and payment management systemCharges a handling fee calculated as 5% of the retail value of each borrowed tool multiplied by the number of weeks borrowed, collects fees after tool return, and restricts further borrowing until balances are paid.
- Tool handling fee systemCharges a handling fee for borrowed tools calculated as 5% of the retail value of each tool per week borrowed. Fees are collected after return of tools, and further borrowing is restricted until balances are paid.
- Tool inventory and warehouse operationsOperates an 8,000 sq ft warehouse housing over 300 types of tools and equipment, serving as the central hub for tool lending, pickup, and return operations for nonprofit organizations.
- Tool inventory and warehouse operationsMaintains an 8,000 sq ft warehouse with over 300 types of tools and equipment available for borrowing. The facility supports tool storage, order preparation, and return processing for member agencies.
- Warehouse operations and equipment inventory managementMaintains an 8,000 sq ft warehouse with over 300 types of tools and equipment available for borrowing, supporting community service projects through organized storage, preparation, and inventory management.
- Warehouse operations and inventory managementMaintains an 8,000 sq ft warehouse with over 300 types of tools and equipment. Staff and volunteers prepare orders, assist with loading and unloading during pickup and return, and check tools back into inventory.
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Community Tool Lending and Equipment Access 7 activities
- Partnership with City of Phoenix Neighborhood ServicesPartners with the City of Phoenix Neighborhood Services for tool rentals.
- Partnership with City of Phoenix Neighborhood ServicesPartners with the City of Phoenix Neighborhood Services to provide tool rental services in support of community projects.
- Partnerships and expanded rental servicesPartners with the City of Phoenix Neighborhood Services for tool rentals and became an official U-Haul dealer in May 2025, enabling member organizations to rent trucks directly from the ToolBank warehouse.
- U-Haul DealershipOperates as an official U-Haul dealer, allowing organizations to rent U-Haul equipment directly from its warehouse.
- U-Haul dealer partnershipBecame an official U-Haul dealer in May 2025, enabling member organizations to rent U-Haul equipment directly from the ToolBank warehouse.
- U-Haul dealer partnership for equipment rentalBecame an official U-Haul dealer in May 2025, enabling nonprofit organizations to rent U-Haul equipment directly from the ToolBank warehouse.
- U-Haul dealer partnership for equipment rentalBecame an official U-Haul dealer in May 2025, enabling nonprofit organizations to rent U-Haul equipment directly from the ToolBank’s warehouse.
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financials · form 990 · fy2022
revenue
Total revenue$300K
Contributions & grants$254K85%
Program service revenue$37K12%
Investment income$00%
Other revenue$9K
expenses
Total expenses$275K
Program expenses79%
Admin / overhead12%
Fundraising9%
Salaries & benefits$107K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$123K
Cash$82K
Investments$0
Liabilities$0
Net assets$123K
Liquid reserves3.6 mo
3 years on record · 2020–2022 · YoY revenue +30.3%
leadership · form 990 part vii · fy2022
who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Jana Ferraro | Executive Director | 40 | $99K |
board members · 20
- Brian Addington — Director
- Bryant Kuvakos — Director
- Dominicana Figueroa — Treasurer from August 1
- Elizabeth Hernandez — President from July 1
- Gonzo Gonzalez — Vice President through June 30
- Graig Giuliani — Director
- Greg Olson — Director
- Jeffrey Jennings — Director
- Jorge Rojas — Vice President from July 1
- Kathleen Babilon — Director
- Kristy Peters — Director
- Lisa Husband — Director
- Michael Guilliam — Director
- Michael Monterrubio — Treasurer through July 31
- Mike Essig — Director
- Nancy Farrington — President through June 30
- Rhonda Snider — Director
- Rickie Johnson — Director
- Sherida Colvin — Secretary
- Tricia Breen — Director
relationships · 8
who they work with
- Atlanta Community ToolBank Partner — The Phoenix ToolBank is modeled after this organization.
- City of Phoenix Neighborhood Services Partner — Partners for tool rentals, specifically for registered City of Phoenix NA organizations.
- Jana Ferraro Partner — Contact person for assistance with tool borrowing and Heat Relief Program inquiries.
- Jana Ferraro Partner — Contact person for membership inquiries and support at Phoenix Community ToolBank Inc.
- Member Agencies Partner — Organization lends tools to member agencies as part of its core service model.
- ToolBank USA Network — An affiliate of the Atlanta-based parent organization of the national network of ToolBanks.
- ToolBank USA Network — Proud affiliate of ToolBank USA
- U-Haul Partner — Became an official dealer, allowing organizations to rent directly from the ToolBank warehouse.