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ARIZONA CENTER FOR NATURE CONSERVATION

PHOENIX, AZ · EIN 860174843 · Form 990 · FY2021 · NTEE D500 · Animal-Related · Large ($10M-$50M) · www.phoenixzoo.org
revenue
$47.1M
expenses
$30.5M
net assets
$80.5M
employees
506
volunteers
302
program ratio
80%
mission · from form 990

THE ARIZONA CENTER FOR NATURE CONSERVATION ADVANCES THE STEWARDSHIP AND CONSERVATION OF ANIMALS AND THEIR HABITATS WHILE PROVIDING EXPERIENCES THAT INSPIRE PEOPLE AND MOTIVATE THEM TO CARE FOR THE NATURAL WORLD.

profile · synthesized from sources

The Arizona Center for Nature Conservation, operating as the Phoenix Zoo, is a nonprofit zoological park that cares for over 3,000 animals, many of which are threatened or endangered. It focuses on wildlife conservation, education, and providing experiences to inspire care for the natural world. The organization also conducts field research in Arizona and internationally.

named programs · 5 · from sources

what they call their work

Animal Enrichment & Care Programs
Implements various methods to ensure animal comfort, especially during summer heat, including pools, ice treats, misters, sprinkler showers, mud wallows, cooling rocks/slabs, and air-conditioned day rooms.
Educational Programming
Offers innovative educational programs and outreach initiatives for learners of all ages, including math and science-based ZooLab and Distance Learning programs for school districts.
Field Conservation Research
Conducts studies using field cameras and environmental DNA sampling to understand wildlife movement and ecology in areas like the Atascosa Highlands, particularly for species of conservation concern like ocelots.
Veterinary Medical Center
Provides medical care for over 3,000 animals, including advanced diagnostic equipment, surgical facilities, and research space. Also includes classrooms for training wildlife veterinarians and public viewing areas for educational purposes.
Wildlife Recovery and Research Programs
Focuses on boosting wild populations of 10 imperiled Arizona native species through field research and collaboration with universities, conservation organizations, and land managers.
activities · 7 groups

what they do

  • Wildlife Monitoring & Coexistence Research 6 activities
    • Field Research on Wildlife Movement and Ecology
      Conducts long-term field research in the Atascosa Highlands using wildlife camera traps, seasonal data retrieval, and planned environmental DNA sampling from waterways to study mammal ecology and movement patterns, including responses to monsoon variability.
    • Field-Based Wildlife Research and Monitoring
      Conducts field research using non-invasive tools such as wildlife cameras, acoustic recorders, and AI to study wildlife movement and ecology in Arizona (including the Atascosa Highlands), Mexico, Costa Rica, Colombia, and other regions, with seasonal data retrieval and plans to collect environmental DNA from waterways.
    • Global Wildlife Research Using Non-Invasive Technology
      Uses non-invasive tools such as wildlife cameras, acoustic recorders, and artificial intelligence to study wildlife communities across Arizona and international sites including Costa Rica, Colombia, and Mexico.
    • Wildlife Research and Monitoring
      Conducts field research using non-invasive tools such as wildlife cameras, acoustic recorders, and environmental DNA sampling to study mammal ecology and wildlife movement in Arizona’s Atascosa Highlands and other regions including Costa Rica, Colombia, and Mexico, with seasonal data collection and AI-assisted analysis.
    • Wildlife Research and Monitoring
      Conducts field research using non-invasive tools like wildlife cameras, acoustic recorders, and artificial intelligence to study wildlife communities in Arizona, Mexico, Costa Rica, Colombia, and other regions. This includes pilot studies and extended monitoring of mammal species in the Atascosa Highlands and plans to collect environmental DNA samples for ecological studies.
    • Wildlife Research and Monitoring
      Conducts field research using non-invasive tools like wildlife cameras, acoustic recorders, and AI to study wildlife communities and movement in Arizona, Mexico, Costa Rica, Colombia, and other regions. This includes specific studies on mammal ecology in the Atascosa Highlands and wildlife recovery programs for 10 imperiled Arizona native species.
  • Wildlife Rescue, Rehabilitation & Sanctuary Services 5 activities
    • Animal Care and Habitat Management
      Cares for over 3,000 animals representing nearly 400 species, including threatened and endangered species. This involves providing specialized care such as shade structures, pools, ice treats, misters, sprinkler showers, mud wallows, cooling rocks, and air-conditioned day rooms to ensure animal comfort and well-being, especially in hot climates.
    • Wildlife Care and Habitat Management
      Provides comprehensive care for over 3,000 animals representing nearly 400 species, including threatened and endangered species, through species-specific environmental enrichment and climate adaptation measures such as cooling pools, misters, shade structures, ice treats, mud wallows, cooling rocks, and air-conditioned day rooms.
    • Wildlife Care and Habitat Management
      Provides comprehensive care for over 3,000 animals representing nearly 400 species, including threatened and endangered species, through species-specific environmental enrichment and thermoregulation strategies such as cooling pools, misters, shade structures, ice treats, mud wallows, cooling rocks, and air-conditioned day rooms.
    • Wildlife Conservation and Care
      Cares for over 3,000 animals representing nearly 400 species, including threatened and endangered species, and supports the construction of facilities for injured, orphaned, and trafficked wildlife. This includes providing specialized care such as cooling measures (shade, pools, misters, ice treats, cooling rocks, air-conditioned rooms) and mud wallows for thermoregulation.
    • Wildlife Rescue and Rehabilitation Infrastructure
      Supports the construction of the Doornbos Animal Rescue and Care Center to improve care and rehabilitation capacity for injured, orphaned, and trafficked wildlife.
  • Nature-Based Environmental Education Programs 5 activities
    • Education and Outreach Programs
      Delivers educational programming for learners of all ages, including math and science-based ZooLab and Distance Learning programs for Arizona school districts, classroom support for teachers, adult learner programs, and intergenerational horseback riding experiences.
    • Educational Programs and Outreach
      Provides educational programs and outreach initiatives for learners of all ages, including K-12 ZooLab and Distance Learning programs for Arizona school districts, educational support for teachers, and programs for adult learners, connecting them with animals and the natural world.
    • Environmental Education Programs
      Provides educational programs and outreach initiatives for learners of all ages, including K-12 students through ZooLab and Distance Learning programs in Arizona school districts, and adult learners. This also includes offering educational support and resources for teachers.
    • Environmental Education Programs
      Delivers math and science-based educational programs, including ZooLab and Distance Learning, to students through partnerships with multiple Arizona school districts.
    • Zoo-Based Educational Programs
      Offers a range of educational programs for learners of all ages, including math and science-based ZooLab and Distance Learning programs for Arizona school districts, classroom support for teachers, adult learner programs, and intergenerational horseback riding experiences.
  • Species-Specific Wildlife Conservation 4 activities
    • Species Conservation and Recovery Programs
      Engages in conservation initiatives for imperiled native and global species, including Black-footed ferrets, Chiricahua leopard frogs, narrow-headed gartersnakes, thick-billed parrots, Mexican wolves, and Arabian oryx through Operation Oryx, contributing to the recovery of over 7,000 Arabian oryx worldwide.
    • Species Conservation and Recovery Programs
      Leads conservation initiatives for imperiled native species such as black-footed ferrets, Chiricahua leopard frogs, narrow-headed gartersnakes, thick-billed parrots, and Mexican wolves, including the historic Operation Oryx program that helped increase the global Arabian oryx population to over 7,000.
    • Species-Specific Conservation and Recovery Programs
      Engages in conservation initiatives for imperiled native and global species, including black-footed ferrets, Chiricahua leopard frogs, narrow-headed gartersnakes, thick-billed parrots, Mexican wolves, and Arabian oryx through Operation Oryx, which has helped increase global populations to over 7,000.
    • Wildlife Conservation and Species Recovery Programs
      Engages in global wildlife conservation programs, such as Operation Oryx which led to the recovery of the Arabian oryx, and conducts conservation initiatives for various threatened and endangered species including Black-footed ferrets, Chiricahua leopard frogs, and Mexican wolves. This includes supporting the construction of animal rescue and care centers for injured, orphaned, and trafficked wildlife.
  • Immersive Wildlife Visitor Experiences 4 activities
    • Zoo Operations and Exhibits
      Operates a zoo featuring various exhibits such as the Africa Trail, Arizona Trail, and Tropics Trail, which simulate native wildlife and plant ecosystems and house large predator species and rainforest environments.
    • Zoo Operations and Public Access
      Operates multiple themed animal trails including the Africa Trail, Arizona Trail, and Tropics Trail, welcoming nearly 1.4 million annual guests and offering discounted admission to EBT cardholders for increased accessibility.
    • Zoo Operations and Public Exhibits
      Operates a zoo with various exhibits such as the Africa Trail, Arizona Trail, and Tropics Trail, featuring diverse animal species and simulating native ecosystems. The zoo serves nearly 1.4 million guests annually and offers discounted admission to EBT cardholders.
    • Zoo Public Exhibits and Visitor Access
      Operates multiple themed animal trails including the Africa Trail, Arizona Trail, and Tropics Trail, welcoming nearly 1.4 million guests annually and offering discounted admission to EBT cardholders for increased accessibility.
  • Equine-Assisted Therapy for Veterans and First Responders 2 activities
    • Equine-Assisted Therapeutic Services
      Provides therapeutic horseback riding and equine-assisted activities for individuals with physical, emotional, and cognitive challenges.
    • Therapeutic Equine Programs
      Offers therapeutic horseback riding and equine-assisted activities for individuals with physical, emotional, and cognitive challenges, and operates programs that connect people across generations with horses and horseback riding.
  • Uncategorized 4 activities
    • Discounted Zoo Admission
      Offers discounted zoo admission to individuals with an Arizona state-issued EBT card, allowing up to four tickets per card at $10 each on Tuesdays and Sundays.
    • Equine Programs
      Operates programs that connect people across generations with horses and horseback riding.
    • Public Access and Community Engagement
      Offers discounted zoo admission to individuals with an Arizona state-issued EBT card (up to four tickets at $10 each on Tuesdays and Sundays) and welcomes nearly 1.4 million guests annually, totaling over 43 million since 1962.
    • Zoo Exhibit Operations
      Operates major zoo trails and exhibits including the Africa Trail with large predators, the Arizona Trail simulating native ecosystems, and the Tropics Trail featuring the Forest of Uco rainforest exhibit along a one-mile walking path.
financials · form 990 · fy2021
revenue
Total revenue$47.07M
Contributions & grants$16.67M35%
Program service revenue$29.45M63%
Investment income$739K2%
Other revenue$215K
expenses
Total expenses$30.54M
Program expenses80%
Admin / overhead9%
Fundraising10%
Salaries & benefits$18.51M
Grants paid out$145K
Largest expense lineCompensation
balance sheet
Total assets$88.99M
Cash$32.39M
Investments$15.40M
Liabilities$8.49M
Net assets$80.50M
Liquid reserves18.8 mo
3 years on record · 2019–2021 · YoY revenue +61.2%
leadership · form 990 part vii · fy2021

who runs it

paid leadership · 9
NameTitleHours/wkCompensation
NORBERTO CASTRO PRESIDENT/CEO 40 $542K
BONNIE MENDOZA COO/CFO 40 $336K
GARY WEST SVP ANIMAL HEALTH & COLLEC 40 $303K
RUTH ALLARD SVP CONSERVATION & EDUCATI 40 $251K
LORRAINE FRIAS SVP OF DEVELOPMENT 40 $237K
CHRISTINE LOWERY-NUNEZ CAO 40 $218K
JOSEPH WILKES SVP OF FACILITIES & CONSTRUCTION 40 $180K
DAVID LONCALA VP OF FINANCE & ACCOUNTING 40 $163K
JENNIFER FLOWERS DIRECTOR OF GUEST SERVICES 40 $136K
board members · 16
  • AMBER VESTAL — TRUSTEE
  • BRIAN BAEHR — TRUSTEE
  • CRAIG KRUMWIEDE — TRUSTEE
  • CYNTHIA AGUILAR — TRUSTEE
  • DAVID HAWORTH — TRUSTEE
  • DAWN MEIDINGER — TRUSTEE
  • GABRIELLE VITALE — TRUSTEE
  • HARRY PAPP — TRUSTEE EMERITUS
  • HEIDI BERGER — VICE CHAIR FINANCE AND TRE
  • JEAN C BINGHAM — TRUSTEE
  • JOELLEN DOORNBOS — TRUSTEE EMERITUS
  • JOHN C NORLING — TRUSTEE
  • JOHN HOOPES — VICE CHAIR OUTCOMES
  • JULIE GABLE — TRUSTEE
  • KAREN PETERS — TRUSTEE
  • KRIS YAMANO — VICE CHAIR OF FINANCIAL DE
relationships · 11

who they work with

  • Arizona Diamondbacks Partner — Supporter of the new veterinary medical center with a donation in the $250,000 to $499,999 range.
  • Arizona Game and Fish Department Partner — Collaborates on wildlife monitoring and species identification in southern Arizona.
  • Arizona State University Partner — Collaborates through Dr. Jan Schipper on field conservation research in the Atascosa Highlands.
  • Association of Zoos and Aquariums Partner — Accrediting body for the Phoenix Zoo
  • Doornbos Animal Rescue and Care Center Partner — Collaborating on the construction of a facility to care for injured, orphaned, and trafficked wildlife
  • KultureCity Partner — Collaborates with the Phoenix Zoo to improve accessibility for guests with sensory processing needs
  • Midwestern University Partner — Supporter of the new veterinary medical center with a donation in the $1,000,000 to $4,999,999 range.
  • Phoenix Zoo Partner — Hosts the Horse Hands program on its premises and collaborates in delivering equine-assisted services.
  • Salt River Pima-Maricopa Indian Community Partner — Supporter of the new veterinary medical center with a donation in the $250,000 to $499,999 range.
  • Tohono O’odham Nation Partner — Supporter of the new veterinary medical center with a donation in the $25,000 to $49,999 range.
  • University of Arizona Jaguar and Ocelot Monitoring Project Partner — Provides contextual data on ocelot and jaguar presence in southern Arizona.