activities · 7
what they do
direct service · 7
- Customer support for ticket requests and inquiries Member Support and Guidance ServicesProvides responsive customer support to eligible individuals, committing to respond to all support inquiries within 24 hours.
- Distribution of free event tickets to military and veteran communities Free Event Tickets for Military CommunitiesDistributes millions of free tickets annually to sports games, concerts, theme parks, and other events for active-duty service members, veterans, Gold Star families, and immediate families of those killed in action. Since 2008, over 36.9 million tickets have been distributed through direct fulfillment and donor-supported programs.
- Distribution of free event tickets to military and veteran communities Free Event Tickets for Military CommunitiesDistributes free tickets to sports games, concerts, theme parks, and other events for active-duty service members, veterans, Gold Star families, and immediate family members of those killed in action. Since 2008, has distributed over 36.9 million tickets through direct distribution, base partnerships, and online claims.
- Distribution of free event tickets to military and veteran communities Free Event Tickets for Military CommunitiesDistributes millions of free tickets annually to sports games, concerts, theme parks, and other events for active-duty service members, veterans, and Gold Star families. Since 2008, over 36.9 million tickets have been distributed through direct allocation to military bases and via an online request system.
- Hero's Wish program for personalized ticket fulfillment Free Event Tickets for Military CommunitiesOperates the "Hero's Wish" program, which allows eligible military members, veterans, and families to request specific event tickets; these personalized requests are fulfilled through donor support, enabling experiences such as ski trips, concert attendance, and family vacations to Disneyland or Disney World.
- Hero's Wish program for personalized ticket fulfillment Free Event Tickets for Military CommunitiesOperates the "Hero's Wish" program, which allows eligible military members and veterans to request specific event tickets based on personal wishes, such as ski trips or theme park visits, with fulfillment supported by donor contributions. Examples include providing Disneyland and ski lift tickets to fulfill meaningful experiences during challenging times.
- Hero's Wish ticket fulfillment program Free Event Tickets for Military CommunitiesOperates the "Hero's Wish" program, which allows eligible military members and families to request specific event tickets; these requests are fulfilled through donor-supported allocations, enabling personalized experiences such as concert attendance, ski trips, and theme park visits.
strategies · 11
how they think
Theories of action extracted from this org's own source material. Click any to see the full field of orgs running the same approach.
- Donor and partner-driven ticket access ticket_access_through_donations_and_partnershipsSecures free and discounted tickets through broad partnerships with sports teams, venues, promoters, and individual donors, enabling high-impact program delivery with over 95% of revenues directed to services.
- Donor and partner-driven ticket access model ticket_access_through_donations_and_partnershipsSecures free and discounted tickets through broad partnerships with sports leagues, venues, and individual donors, enabling a high ratio of funding to go directly to program delivery while fulfilling individualized requests.
- Family-centered reintegration and bonding family-centered_supportUses event access as a mechanism to strengthen family relationships, support reintegration after deployment or trauma, and create lasting memories, recognizing family cohesion as central to veteran well-being.
- Family-centered reintegration and bonding family-centered_supportFacilitates family reunification, strengthens relationships, and creates lasting memories by providing veterans and their families access to meaningful shared experiences, especially after periods of separation due to deployment or trauma.
- Healing through meaningful experiences healing-through-experiencesProvides access to live events and recreational experiences via donated tickets to support emotional and psychological healing for veterans, wounded service members, and Gold Star families, leveraging shared interests and community engagement as therapeutic tools.
- Healing through shared experiences healing-through-experiencesProvides access to live events and recreational experiences via donated tickets to support emotional and psychological healing, reduce stress, and aid in the reintegration of veterans and military families into civilian life.
- Individualized wish fulfillment for morale and well-being donor-funded-wish-fulfillmentOperates a donor-funded model to fulfill personalized ticket requests and "once in a lifetime" experiences that boost morale, provide respite during difficult times, and honor service members' sacrifices.
- Leveraging recreational experiences for veteran well-being and community reintegration recreational_engagementThe organization provides access to free and discounted event tickets to facilitate recreational engagement, family bonding, social connection, and community reintegration for veterans and military families. This approach aims to reduce stress, heal emotional burdens, and improve overall quality of life by offering meaningful experiences and opportunities to reconnect with communities.
- Maximizing program impact through efficient resource allocation high_program_funding_ratioThe organization prioritizes direct program delivery by channeling over 95% of its revenues into its core mission, ensuring that resources are primarily used to provide services to veterans and military families.
- Morale and stress relief through recreational engagement morale_boostingOffers breaks from daily stressors, medical challenges, or deployment-related strain through access to entertainment and events, aiming to boost morale and improve quality of life for veterans and military families.
- Securing ticket access through donations and strategic partnerships ticket_access_through_donations_and_partnershipsThe organization ensures access to free and discounted tickets by cultivating partnerships with major sports teams, leagues, promoters, venues, and individual ticket holders. This donor-driven model allows for the fulfillment of individualized ticket requests for eligible veterans and military families with minimal delivery fees.
named programs · 1
what they call their work
Ticket Distribution Program
Core program that provides free event tickets to veterans, active-duty service members, and their families through an online request and fulfillment system
relationships · 18
who they work with
- 1stTix Partner — Refers U.S. first responders to 1stTix for ticket access, indicating a partnership or coordinated service offering.
- AEG Presents Partner — Donates tickets with a value of $10,000,000 and above.
- CHRIS RODRIGUEZ Partner — Provided tickets for a Chicago White Sox game.
- Caesars Entertainment / Bally's / Harrah's Entertainment/ Flamingo/ Planet Hollywood/Paris Partner — Donates tickets with a value of $10,000,000 and above.
- Cirque du Soleil America Newco, Inc. Partner — Donates tickets with a value of $10,000,000 and above.
- Disney World Partner — Provides event access through ticket donations or coordination for military families via the Hero's Wish program.
- Feld Entertainment, Inc. Partner — Donates tickets with a value of $10,000,000 and above.
- Live Nation Partner — Donates tickets with a value of $10,000,000 and above.
- MGM Resorts International Partner — Donates tickets with a value of $10,000,000 and above.
- Messina Touring Group Partner — Donates tickets with a value of $10,000,000 and above.
- Monumental Sports Partner — Donates tickets with a value of $10,000,000 and above.
- Professional Bull Riders Inc. Partner — Donates tickets with a value of $10,000,000 and above.
- Riverwind Casino Partner — Provided tickets for a Nate Smith concert.
- San Antonio Gunslingers Partner — Provided tickets for an IFL game to military members and veterans.
- U.S. Office of Personnel Management Government — Participates in the Combined Federal Campaign administered by OPM
- VetTix Partner — Collaborates to distribute tickets to veterans for Major League Baseball games.
- Wynn Las Vegas Partner — Donates tickets with a value of $10,000,000 and above.
- support@vettix.org Government — Email system used for official support communications.